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Application Support Engineer Jobs in Tennessee (NOW HIRING)

ACA Group

Application Support Engineer

Chattanooga, TN · Hybrid

This role is integral to the daily operations of our technology support team, with a specific focus ... Work collaboratively with developers and product owners to identify corrective actions or effective ...

Nephila

Support Engineer

Nashville, TN · On-site

$600/day

We are seeking a motivated and customer-focused Support Engineer to join our Infrastructure Technology team. In this role, you will act as the first point of contact for all technical support issues ...

Nephila

Support Engineer

Nashville, TN

$600/day

We are seeking a motivated and customer-focused Support Engineer to join our Infrastructure Technology team. In this role, you will act as the first point of contact for all technical support issues ...

Fortive

Technical Support Engineer

Franklin, TN · On-site

A Technical Support Engineer is responsible for troubleshooting and closing tier II support tickets ... Review and translate SQL database information, application error logs, and other diagnostic data.

New

Russell Tobin

Support Engineer

Nashville, TN · On-site

Russell Tobin is seeking to hire a Support Engineer II in Nashville, TN for a Fortune 5 Tech industry client. The role involves the installation, maintenance, and troubleshooting of desktop computers ...

New

KEYENCE

Field Application Engineer

Knoxville, TN · On-site +1

$54K - $81K/yr

The title for this role may be called Application Engineer, Vision Consulting Engineer, or Integration Support Engineer depending on the product line you may be hired for. * Solve complex customer ...

KEYENCE

Field Application Engineer

Brentwood, TN · On-site +1

$54K - $81K/yr

The title for this role may be called Application Engineer, Vision Consulting Engineer, or Integration Support Engineer depending on the product line you may be hired for. * Solve complex customer ...

Akima, LLC

Regulatory Support Engineer

Oak Ridge, TN · On-site

The Regulatory Support Engineer provides direct technical, analytical, and coordination support to the Regulatory Affairs Lead within ORNL's HFIR Updates and Neutron Upgrades Projects. This position ...

E-Solutions

AI/ML Support Engineer

Nashville, TN

AI/ML Platforms, Python The role is for an AI Support Engineer responsible for operational support ... The position requires 8-10 years of application or platform support experience with hands-on ...

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How much do application support engineer jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for application support engineer in Tennessee is $44.05, according to ZipRecruiter salary data. Most workers in this role earn between $35.14 and $51.49 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Application Support Engineer, and why are they important?

To thrive as an Application Support Engineer, you need a strong understanding of software troubleshooting, system analysis, and a relevant degree in computer science or information technology. Familiarity with ticketing systems, SQL databases, operating systems, and sometimes ITIL certification are typically required. Excellent problem-solving, communication, and customer service skills help you address client issues efficiently and work collaboratively with development teams. These skills and qualities ensure timely resolution of technical problems and maintain the reliability and performance of business-critical applications.

What are Application Support Engineers?

Application Support Engineers are IT professionals responsible for maintaining, troubleshooting, and supporting software applications used by organizations. They work closely with end users and developers to resolve technical issues, ensure applications run smoothly, and often manage deployments and updates. Their role may also include monitoring application performance, documenting solutions, and providing training or guidance to users. Application Support Engineers play a crucial part in minimizing downtime and ensuring business continuity. They typically have a strong background in software, databases, and customer service.

What is the job of an application support engineer?

An application support engineer is responsible for maintaining, troubleshooting, and resolving issues in software applications to ensure their smooth operation. They often work with users to diagnose problems, perform system updates, and utilize tools like ticketing systems and monitoring software. Strong technical skills, problem-solving abilities, and knowledge of programming or scripting are essential for this role.

How much does an application support engineer make in the US?

The average salary for an application support engineer in the US is around $70,000 to $90,000 per year, depending on experience, location, and industry. Entry-level roles typically start at lower salaries, while experienced engineers with certifications and specialized skills can earn over $100,000 annually.

What engineers make $500,000?

Senior-level application support engineers with extensive experience, specialized skills, and certifications can reach or exceed a $500,000 annual salary, especially in high-cost-of-living areas or within large technology companies. Achieving this level often requires expertise in cloud platforms, scripting, and system architecture, along with leadership responsibilities and performance bonuses.

What is L1, L2, and L3 application support?

In application support, L1 (Level 1) involves basic troubleshooting and initial user assistance, often handled by help desk staff. L2 (Level 2) provides more in-depth technical support, addressing complex issues that require specialized knowledge, while L3 (Level 3) involves advanced support, including code fixes or system modifications typically performed by developers or senior engineers. Application Support Engineers often work across these levels to ensure smooth operation and issue resolution.

What is the difference between Application Support Engineer vs Software Support Specialist?

AspectApplication Support EngineerSoftware Support Specialist
Required CredentialsBachelor's in CS or related field, technical certificationsSimilar certifications, often with focus on specific software
Work EnvironmentIT departments, technical support teams, client sitesCustomer service centers, help desks, technical support teams
Employer & Industry UsageTech companies, software vendors, enterprise ITSoftware companies, SaaS providers, tech support firms
Common Search & Comparison IntentUnderstanding roles, career paths, job requirementsJob responsibilities, skills needed, career differences

Application Support Engineers focus on troubleshooting and maintaining software applications, often working closely with development teams. Software Support Specialists typically handle customer inquiries, provide technical assistance, and resolve user issues. While both roles require technical knowledge and certifications, Application Support Engineers tend to have a more technical, engineering-oriented focus, whereas Software Support Specialists emphasize customer service and support skills.

What are some common challenges faced by Application Support Engineers, and how can they effectively address them?

Application Support Engineers often encounter challenges such as troubleshooting complex technical issues under time pressure, managing multiple support tickets simultaneously, and communicating technical information to non-technical users. To address these challenges, it's important to develop strong problem-solving skills, familiarize yourself with the application's architecture, and maintain clear documentation. Proactive communication with development teams and end-users also helps in resolving issues efficiently and improving user satisfaction.
What are the most commonly searched types of Application Support Engineer jobs in Tennessee? The most popular types of Application Support Engineer jobs in Tennessee are:
What are popular job titles related to Application Support Engineer jobs in Tennessee? For Application Support Engineer jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Application Support Engineer jobs in Tennessee look for? The top searched job categories for Application Support Engineer jobs in Tennessee are:
What cities in Tennessee are hiring for Application Support Engineer jobs? Cities in Tennessee with the most Application Support Engineer job openings:
Application Support Engineer jobs near you
Infographic showing various Application Support Engineer job openings in Tennessee as of June 2026, with employment types broken down into 3% As Needed, 49% Full Time, 43% Part Time, and 5% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $91,624 per year, or $44 per hour.
Application Support Engineer

Application Support Engineer

ACA Group

Chattanooga, TN • Hybrid

Other

Medical, Life

Posted yesterday

Job description

About ACA:
 

ACA Group is the leading governance, risk, and compliance (GRC) advisor in financial services. We empower our clients to reimagine GRC and protect and grow their business. Our innovative approach integrates consulting, managed services, and our ComplianceAlpha technology platform with the specialized expertise of former regulators and practitioners and our deep understanding of the global regulatory landscape.

  • Office Locations: NYC (office is near Grand Central), Pittsburgh, Medford, Oregon, Chattanooga and Portland, Maine.
  • Must be able to go into one of these offices 2 days/week (Hybrid)
  • All other locations will operate remotely until we establish an office in your area
  • Must be able to work Mountain time OR PST


Position Summary :
This role is integral to the daily operations of our technology support team, with a specific focus on the personal trading components of ACA Technology platforms.  This includes identifying issues, troubleshooting, offering guidance on corrective measures, and managing system configurations.  This would include maintaining data integrity and providing support to clients. The ideal candidate will have a strong analytical mindset, excellent communication skills, and the ability to troubleshoot and resolve data-related issues within MS-SQL efficiently.   

Job Duties 

Perform in-depth analysis, troubleshooting, and diagnosis of incidents related to clients' trades, holdings, and securities. Utilize MS-SQL to analyze, diagnose, and resolve technical and data anomalies. 
Good to have knowledge on REST APIs as well and using POSTMAN  

Fully manage support cases by logging, monitoring, updating, prioritizing, and resolving calls, emails, and indirect inquiries promptly. 

Collaborate with internal teams and clients to resolve data-related issues efficiently. 

Daily use of MS SQL, to search for issues and to write scripts to fix data within the database. 

Work collaboratively with developers and product owners to identify corrective actions or effective workarounds for incident resolution. 

Provide expert guidance on corrective actions and system configuration adjustments. 

Provide recommendations to key stakeholders and leadership, using insights to advocate for both internal and external users. 

Document processes, resolutions, and best practices to enhance team knowledge. 


Preferred Education andExperience 

  • Proficient in analytical skills, adept at resolving issues through troubleshooting. 

  • Familiarity with financial concepts, including understanding transactions, holdings, and securities. 

  • Bachelor's degree, with a preference for a concentration in technology or finance. 

Qualifications: 

  • Exceptional command of the English language, with advanced reading, writing, and comprehension skills. 

  • Highly proficient in MS SQL, with demonstrated expertise in writing, interpreting, and understanding of stored procedures. 

  • Solid financial analytical acumen, with practical knowledge of financial instruments and concepts such as transactions, holdings, and securities. 

  • Understanding ofAPI callsand their role in data integration and system interoperability. 

  • Demonstrated ability towork independently, manage multiple priorities, and effectively organize tasks in a dynamic environment. 

  • Proven success infast-paced, small-team environments, with a collaborative and adaptable mindset. 

  • Highlymotivated and goal-oriented, with a proactive approach to self-learning and professional development. 

  • Willingness to contribute to bothinternal initiativesandclient-facing projects. 


Nice to Have: 

  • Experience withAWS services, particularlyAWS CloudWatch,EC2, IAM and S3. 

  • Familiarity withNew Relicfor application performance monitoring. Proficiency withPostmanfor REST API testing and validation. 

What working at ACA offers:
 

We offer a competitive compensation package where you'll be rewarded based on your performance and recognized for the value you bring to our business. Our Total Rewards package includes medical coverage fully funded by ACA for employees and their family as well as access to Maternity & Fertility and Wellness programs. ACA also provides Personal Accident Insurance, Group Term Life Insurance, Employee Discount programs and Employee Resource Groups. You'll be granted time off for designated ACA Paid Holidays, Privilege Leave, Casual/Sick Leave, and other leaves of absence to support your physical, financial and emotional well-being.


What we commit to:
 

ACA is firmly committed to a policy of nondiscrimination, which applies to recruiting, hiring, placement, promotions, training, discipline, terminations, layoffs, transfers, leaves of absence, compensation and all other terms and conditions of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected status.

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