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Support Engineer Jobs in Tennessee (NOW HIRING)

Nephila

Support Engineer

Nashville, TN · On-site

$600/day

We are seeking a motivated and customer-focused Support Engineer to join our Infrastructure Technology team. In this role, you will act as the first point of contact for all technical support issues ...

Nephila

Support Engineer

Nashville, TN

$600/day

We are seeking a motivated and customer-focused Support Engineer to join our Infrastructure Technology team. In this role, you will act as the first point of contact for all technical support issues ...

Fortive

Technical Support Engineer

Franklin, TN · On-site

A Technical Support Engineer is responsible for troubleshooting and closing tier II support tickets. This position will exceed through technical troubleshooting, system maintenance & implementation ...

Amazon

ITS Support Engineer I

Nashville, TN · On-site

As an ITS Support Engineer, you'll be the go-to knowledge expert for Amazon's corporate employees', providing seamless end-to-end services and friction-less on-site technical support ensuring ...

Amazon

ITS Support Engineer I

Nashville, TN · On-site

As an ITS Support Engineer, you'll be the go-to knowledge expert for Amazon's corporate employees', providing seamless end-to-end services and friction-less on-site technical support ensuring ...

Amazon

ITS Support Engineer I

Nashville, TN · On-site

Join Amazon's IT Services team as an ITS Support Engineer and be part of the engine that powers Amazon's seamless operations. We're seeking customer-focused, innovative problem-solvers who excel in a ...

Amazon

ITS Support Engineer I

Nashville, TN · On-site

Join Amazon's IT Services team as an ITS Support Engineer and be part of the engine that powers Amazon's seamless operations. We're seeking customer-focused, innovative problem-solvers who excel in a ...

Amazon

ITS Support Engineer I

Nashville, TN

Join Amazon's IT Services team as an ITS Support Engineer and be part of the engine that powers Amazon's seamless operations. We're seeking customer-focused, innovative problem-solvers who excel in a ...

Amazon

ITS Support Engineer I

Nashville, TN

Join Amazon's IT Services team as an ITS Support Engineer and be part of the engine that powers Amazon's seamless operations. We're seeking customer-focused, innovative problem-solvers who excel in a ...

GDI Infotech

IT SUpport Engineer

Nashville, TN · On-site

IT Support Engineer Location: Nashville, TN (Hybrid) Employment Type: Direct Hire or Contract-to-Hire We are a growing Managed Service Provider supporting clients across multiple industries and are ...

Trimble

Enterprise Support Engineer

Knoxville, TN · On-site +1

$102K - $126K/yr

As a Enterprise Support Engineer for our CMS team, you will serve as the dedicated technical backbone for strategic Vista ERP customers, solving complex post-implementation challenges and building ...

Trimble

Enterprise Support Engineer

Knoxville, TN · On-site +1

$102K - $126K/yr

As a Enterprise Support Engineer for our CMS team, you will serve as the dedicated technical backbone for strategic Vista ERP customers, solving complex post-implementation challenges and building ...

Hy-Tek

Automation Support Engineer

Memphis, TN · On-site

Automation Support Engineer Department: Client Support Services Supervisor: Manager of Innovative Services Job Purpose: The Automation Support Engineer maximizes customer satisfaction by performing ...

Hy-Tek

Automation Support Engineer

Memphis, TN · On-site

Automation Support Engineer Department: Client Support Services Supervisor: Manager of Innovative Services Job Purpose: The Automation Support Engineer maximizes customer satisfaction by performing ...

ACA Group

Application Support Engineer

Chattanooga, TN · Hybrid

This role is integral to the daily operations of our technology support team, with a specific focus ... Work collaboratively with developers and product owners to identify corrective actions or effective ...

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All JobsSupport Engineer JobsSupport Engineer Jobs in Tennessee

Support Engineer information

See Tennessee salary details

$15

$36

$61

How much do support engineer jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for support engineer in Tennessee is $36.19, according to ZipRecruiter salary data. Most workers in this role earn between $26.83 and $42.31 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Support Engineer, and why are they important?

To thrive as a Support Engineer, you need strong problem-solving abilities, technical knowledge of software and hardware, and often a degree in computer science or a related field. Familiarity with ticketing systems, remote diagnostic tools, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are typically required. Excellent communication, patience, and a customer-focused attitude help build trust and effectively resolve user issues. These skills are crucial for delivering timely technical support, ensuring customer satisfaction, and maintaining operational efficiency.

What engineers make $500,000?

Senior support engineers with extensive experience, specialized skills, and certifications in areas like cloud computing, networking, or cybersecurity can reach salaries of $500,000 or more, especially in high-cost regions or large organizations. Achieving this level often requires leadership roles, performance bonuses, stock options, or profit sharing.

What are Support Engineers?

Support Engineers are professionals who assist customers or internal users in resolving technical issues related to software, hardware, or IT systems. They diagnose problems, provide solutions, and ensure that technology products and services run smoothly. Support Engineers often use troubleshooting tools and documentation to address user concerns, and they may escalate complex issues to higher-level technical teams. Their goal is to deliver excellent customer service and maintain system reliability. They work in various industries, including IT, telecommunications, and software companies.

What is the difference between Support Engineer vs Technical Support Specialist?

AspectSupport EngineerTechnical Support Specialist
Required CredentialsTypically a degree in Computer Science or related field; certifications like CompTIA, Cisco, or Microsoft are commonOften similar credentials; certifications like CompTIA or vendor-specific ones are common
Work EnvironmentInvolves troubleshooting complex technical issues, often in a technical or engineering teamProvides frontline support, often via phone, email, or chat, handling common user issues
Employer & Industry UsageUsed in IT, tech companies, and software firms for technical problem resolutionCommon in customer service centers, IT support, and tech companies for user assistance

Support Engineers and Technical Support Specialists share similar credentials and work environments, but Support Engineers typically handle more complex technical issues and work closely with development teams, while Technical Support Specialists focus on resolving routine user problems. Both roles are essential in tech support and customer service sectors.

How does a Support Engineer typically collaborate with other departments to resolve complex customer issues?

Support Engineers frequently work closely with product development, quality assurance, and operations teams to address complex technical challenges faced by customers. When an issue extends beyond standard troubleshooting, they escalate cases internally, providing detailed diagnostics and customer context to ensure an efficient resolution. This cross-functional collaboration not only helps resolve customer issues faster but also contributes to product improvements and knowledge sharing across teams. Being proactive and clear in communication is key to successful interdepartmental collaboration in this role.

What does a support engineer do?

A support engineer provides technical assistance to customers or internal teams by diagnosing and resolving hardware, software, or network issues. They often use troubleshooting tools, communicate solutions clearly, and may document cases for future reference, typically working in environments that require strong problem-solving skills and technical knowledge.

How much do support engineers make in the US?

Support engineers in the US typically earn an average salary ranging from $60,000 to $90,000 per year, depending on experience, location, and industry. Entry-level positions may start around $50,000, while experienced support engineers with specialized skills can earn over $100,000 annually.

How much does a support engineer make?

Support engineers in Texas typically earn an average salary ranging from $55,000 to $75,000 annually, depending on experience, certifications, and the industry. Entry-level positions may start lower, while experienced support engineers with specialized skills can earn higher wages and additional benefits.
More about Support Engineer jobs
What are the most commonly searched types of Support Engineer jobs in Tennessee? The most popular types of Support Engineer jobs in Tennessee are:
What are popular job titles related to Support Engineer jobs in Tennessee? For Support Engineer jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Support Engineer jobs in Tennessee look for? The top searched job categories for Support Engineer jobs in Tennessee are:
What are popular job titles related to Support Engineer jobs in TN? For Support Engineer jobs in TN, the most frequently searched job titles are:
Support Engineer jobs near you
Infographic showing various Support Engineer job openings in Tennessee as of June 2026, with employment types broken down into 90% Full Time, 4% Part Time, 4% Contract, and 2% Nights. Highlights an 96% In-person, and 4% Remote job distribution, with an average salary of $75,269 per year, or $36.2 per hour.
Support Engineer

Support Engineer

Russell, Tobin & Associates

Nashville, TN • On-site

$25 - $35/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 20 days ago

Job description

Our client, a (Fortune 5 Tech industry), is looking to hire a (Support Engineer II/ IT support Engineer) in (Nashville, TN).
Support Engineer/ IT support Engineer
Nashville, TN
Duration – 6 months contract
Pay rate range - $25-$35/hr.(DOE)
Job description:
  • This position is responsible for the installation, maintenance and troubleshooting of desktop computers, peripherals, software and related systems.
  • Responsibilities include the timely resolution of issues affecting hardware, software and user permissions, as well as routine hardware maintenance.
Preferred-
  • Microsoft MCSA/MCSE desirable.
  • Additional vendor administrator level certifications preferred, especially Apple ACMT/ACSP and Cisco CCNA.
  • 3-6 years relevant work experience
Degree:
  • BS Degree in computer science or combination of education and relevant experience
 
Details:
  • Detailed knowledge of basic computer concepts, PC hardware and software troubleshooting, and workstation (desktop/laptop) hardware.
  • Experience supporting Windows XP/7 and Server operating systems in a managed desktop environment.
  • Experience supporting Macintosh OS X (10.4 & upwards) desirable.
  • Basic working knowledge of Linux/UNIX systems (Red Hat preferable) at a user level.
  • Solid knowledge of networks including Ethernet, TCP/IP, and Windows Server networking..
  • Insist on the highest standards from self and others.
  • Good verbal and written communication skills.
  • Good attention to detail and organizational skills.
 
Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.
Equal Employment Opportunity
Russell Tobin is an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.
Fair Chance Employment
Russell Tobin is a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.
Accommodations
We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us. 
Only applicable for San Francisco Candidates: Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.
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About Russell Tobin

Sourced by ZipRecruiter

Russell Tobin is a leading minority-owned professional recruitment and staffing advisory organization. We are comprised of specialized practices focusing on a variety of skill sets and industries. Having a depth and breadth of industry expertise, our subject matter experts are able to provide tailored and swift sourcing solutions to fulfill client hiring needs. In other words, we connect top talent with companies We are the staffing arm of the Pride Global network, a minority-owned integrated human capital solutions firm, with additional offerings in vendor management, payroll programs, and business process optimization.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

New York, NY, US

Year founded

2010

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