We are seeking a Senior Technical Support Engineer to serve as a key technical resource for customers, distributors, and internal teams across the globe. This role combines hands-on engineering ...
We are seeking a Senior Technical Support Engineer to serve as a key technical resource for customers, distributors, and internal teams across the globe. This role combines hands-on engineering ...
Job Summary Provides advanced technical support for IT systems and ensures the smooth operation of technology infrastructure. Essential Functions * All team members are expected to be knowledgeable ...
Job Summary Provides advanced technical support for IT systems and ensures the smooth operation of technology infrastructure. Essential Functions * All team members are expected to be knowledgeable ...
This individual will work with other engineers to support Amazon Operations' physical security system infrastructures, including: access control, video management systems, visitor management, and ...
This individual will work with other engineers to support Amazon Operations' physical security system infrastructures, including: access control, video management systems, visitor management, and ...
This individual will work with other engineers to support Amazon Operations' physical security system infrastructures, including: access control, video management systems, visitor management, and ...
This individual will work with other engineers to support Amazon Operations' physical security system infrastructures, including: access control, video management systems, visitor management, and ...
This individual will work with other engineers to support Amazon Operations' physical security system infrastructures, including: access control, video management systems, visitor management, and ...
This individual will work with other engineers to support Amazon Operations' physical security system infrastructures, including: access control, video management systems, visitor management, and ...
This individual will work with other engineers to support Amazon Operations' physical security system infrastructures, including: access control, video management systems, visitor management, and ...
This individual will work with other engineers to support Amazon Operations' physical security system infrastructures, including: access control, video management systems, visitor management, and ...
Network Engineer, Deployment & Support Responsibilities: * Deployment, configuration, and management of all network infrastructure on our datacenter campus * Work with partner teams and vendors to ...
Network Engineer, Deployment & Support Responsibilities: * Deployment, configuration, and management of all network infrastructure on our datacenter campus * Work with partner teams and vendors to ...
Manufacturing Support Process Engineer
$71K - $95K/yr
The Manufacturing Operations Support Engineer will provide on floor technical support to manufacturing operations, work with investigation teams in solving complex manufacturing issues, identify ...
Manufacturing Support Process Engineer
$71K - $95K/yr
The Manufacturing Operations Support Engineer will provide on floor technical support to manufacturing operations, work with investigation teams in solving complex manufacturing issues, identify ...
Escalation Engineer
Chattanooga, TN · On-site
Summary/Objectives The Escalation Engineer serves as a tier-3 resource for escalated service issues ... Provide technical support for users via phone, email, remote or onsite. * Provide support for ...
Escalation Engineer
Chattanooga, TN · On-site
Summary/Objectives The Escalation Engineer serves as a tier-3 resource for escalated service issues ... Provide technical support for users via phone, email, remote or onsite. * Provide support for ...
This engineer should be capable of working both independently and collaboratively within our support team, as well as with our call center personnel and our development teams. The ideal candidate ...
This engineer should be capable of working both independently and collaboratively within our support team, as well as with our call center personnel and our development teams. The ideal candidate ...
This engineer should be capable of working both independently and collaboratively within our support team, as well as with our call center personnel and our development teams. The ideal candidate ...
This engineer should be capable of working both independently and collaboratively within our support team, as well as with our call center personnel and our development teams. The ideal candidate ...
This engineer should be capable of working both independently and collaboratively within our support team, as well as with our call center personnel and our development teams. The ideal candidate ...
This engineer should be capable of working both independently and collaboratively within our support team, as well as with our call center personnel and our development teams. The ideal candidate ...
About The Role As an IT Support Engineer I, you will use your knowledge and specialized skills to implement technical solutions and provide high quality support for computer hardware, operating ...
About The Role As an IT Support Engineer I, you will use your knowledge and specialized skills to implement technical solutions and provide high quality support for computer hardware, operating ...
Meta's Edge & Network Service (ENS) team is actively looking for passionate people to help us tackle the unique set of challenges and opportunities we f.
Meta's Edge & Network Service (ENS) team is actively looking for passionate people to help us tackle the unique set of challenges and opportunities we f.
Enterprise Act Engineer III - AMZ10108369
Nashville, TN · On-site
$145K - $197K/yr
Design, develop and support global and enterprise companies running cloud-based mission-critical applications, systems, services and features. Work directly with engineering teams and leading ...
Enterprise Act Engineer III - AMZ10108369
Nashville, TN · On-site
$145K - $197K/yr
Design, develop and support global and enterprise companies running cloud-based mission-critical applications, systems, services and features. Work directly with engineering teams and leading ...
Holds an active engineering registration or licensure to support engineer of record (EOR ... requirements for BV projects in applicable countries, and supports where necessary. Certifications ...
Holds an active engineering registration or licensure to support engineer of record (EOR ... requirements for BV projects in applicable countries, and supports where necessary. Certifications ...
Supports Sales team with product modifications and engineering expertise for custom projects. * Assists representatives and customers in evaluating and selecting products. * Creates, reviews and ...
Supports Sales team with product modifications and engineering expertise for custom projects. * Assists representatives and customers in evaluating and selecting products. * Creates, reviews and ...
Supports Sales team with product modifications and engineering expertise for custom projects. * Assists representatives and customers in evaluating and selecting products. * Creates, reviews and ...
Supports Sales team with product modifications and engineering expertise for custom projects. * Assists representatives and customers in evaluating and selecting products. * Creates, reviews and ...
Senior Manager, Global Customer Support
Franklin, TN · On-site +1
Customer Success Partnership Own the operational relationship with Customer Success, Product, Engineering, and Professional Services to ensure customers experience a seamless support journey. Ensure ...
New
Senior Manager, Global Customer Support
Franklin, TN · On-site +1
Customer Success Partnership Own the operational relationship with Customer Success, Product, Engineering, and Professional Services to ensure customers experience a seamless support journey. Ensure ...
New
Field Application Engineer '27
Brentwood, TN · On-site +1
$53K - $80K/yr
The title for this role may be called Application Engineer, Vision Consulting Engineer, or Integration Support Engineer depending on the product line you may be hired for. * Solve complex customer ...
Field Application Engineer '27
Brentwood, TN · On-site +1
$53K - $80K/yr
The title for this role may be called Application Engineer, Vision Consulting Engineer, or Integration Support Engineer depending on the product line you may be hired for. * Solve complex customer ...
Support Engineer information
See Tennessee salary details
$15.05 - $19.30
4% of jobs
$19.30 - $23.54
9% of jobs
$27.05 is the 25th percentile. Wages below this are outliers.
$23.54 - $27.79
14% of jobs
$27.79 - $32.03
15% of jobs
The median wage is $34.02 / hr.
$32.03 - $36.28
17% of jobs
$36.28 - $40.52
16% of jobs
$40.64 is the 75th percentile. Wages above this are outliers.
$40.52 - $44.77
9% of jobs
$44.77 - $49.01
7% of jobs
$49.01 - $53.26
4% of jobs
$53.26 - $57.50
3% of jobs
$57.50 - $61.74
1% of jobs
$15
$36
$61
How much do support engineer jobs pay per hour?
What are the key skills and qualifications needed to thrive as a Support Engineer, and why are they important?
What are Support Engineers?
What is the difference between Support Engineer vs Technical Support Specialist?
| Aspect | Support Engineer | Technical Support Specialist |
|---|---|---|
| Required Credentials | Typically a degree in Computer Science or related field; certifications like CompTIA, Cisco, or Microsoft are common | Often similar credentials; certifications like CompTIA or vendor-specific ones are common |
| Work Environment | Involves troubleshooting complex technical issues, often in a technical or engineering team | Provides frontline support, often via phone, email, or chat, handling common user issues |
| Employer & Industry Usage | Used in IT, tech companies, and software firms for technical problem resolution | Common in customer service centers, IT support, and tech companies for user assistance |
Support Engineers and Technical Support Specialists share similar credentials and work environments, but Support Engineers typically handle more complex technical issues and work closely with development teams, while Technical Support Specialists focus on resolving routine user problems. Both roles are essential in tech support and customer service sectors.
How does a Support Engineer typically collaborate with other departments to resolve complex customer issues?
Other
Medical, Dental, Vision, Retirement, PTO
Re-posted 10 days ago
Job description
JOIN A GLOBAL LEADER IN ADVANCED COMPOSITE MATERIALS
Airtech International is a worldwide leader in materials and applications used in the production of advanced composites. We are seeking a Senior Technical Support Engineer to serve as a key technical resource for customers, distributors, and internal teams across the globe.Â
This role combines hands-on engineering, customer support, product development, testing, and process optimization. You'll work directly with manufacturers to solve complex production challenges, evaluate new technologies, and help customers maximize the performance of Airtech products.
If you enjoy troubleshooting, working directly with customers, and applying engineering knowledge in real-world manufacturing environments, this is an opportunity to make a significant impact.
KEY RESPONSIBILITIES:
- Serve as a primary technical contact for customers and distributors worldwide.
- Troubleshoot manufacturing and process challenges involving composite materials and related applications.
- Provide technical recommendations, training, and hands-on support at customer facilities.
- Support product implementation and qualification activities
- Develop and optimize manufacturing processes using Airtech products.
- Support applications including:
- Vacuum bagging
- Prepreg/autoclave processing
- Resin infusion
- Wet lay-up
- Tooling systems
- Large Scale Additive Manufacturing (LSAM)
- Evaluate customer processes and recommend improvements to increase efficiency and product performance.
- Conduct laboratory and field testing to validate material performance.
- Evaluate new products, product improvements, and customer-specific solutions.
- Collaborate with R&D, Production, Quality, Purchasing, and Sales teams on product development initiatives.
- Support supplier qualification and supply chain development efforts.
- Prepare technical reports, application guides, datasheets, and training materials. Â
- Deliver customer training, product demonstrations, and technical presentations.
- Contribute technical content for articles, videos, trade shows, and industry events.
- Stay current on emerging technologies, industry standards, and competitive developments.
QUALIFICATIONS:
- Bachelor’s degree in Materials Science, Chemical Engineering, Mechanical Engineering, Aerospace Engineering, or a related technical field (Master’s preferred).
- 3+ years of experience in composite materials, process engineering, or technical service/support in a manufacturing or aerospace environment.
- Strong hands-on experience with composite processing techniques, vacuum bagging, autoclave curing, and/or additive manufacturing.
- Excellent problem-solving, analytical, and communication skills.
- Ability to work independently and as part of a global team.
- Must qualify as a U.S. Person as defined by U.S. export control regulations (ITAR).
- Willingness and ability to travel up to 30% (Domestic & International).
SKILLS & COMPETENCIES:
- In-depth knowledge of composite materials and processes.
- Proficiency in data analysis, technical reporting, and presentation.
- Strong interpersonal skills with the ability to build lasting customer relationships.
- Experience with lab testing equipment and methods is a plus.
- Multilingual abilities are highly valued.
WHY THIS ROLE?
- Work with cutting-edge composite and additive manufacturing technologies.
- Influence product development and customer success on a global scale.
- Collaborate with engineers, manufacturers, and industry leaders around the world.
- Solve complex technical challenges in a highly visible role.
- Opportunities for international travel and professional growth
WE HIRE YOU TO RETIRE YOU:
Airtech is a family-owned global leader in materials used to manufacture high-performance composite parts. Since 1973, we’ve proudly supported industries like aerospace, automotive, marine, green energy, and recreational sports – helping create lighter, stronger, and greener components.
At Airtech, you’ll join a global family that values long-term employment, internal promotion, and personal and professional growth. Safety is our top priority, and we work hard to ensure every employee goes home safely every day.
We offer a competitive compensation package that includes medical, dental, and vision benefits; paid vacation and holidays; and a fully funded retirement plan.
Learn more about us at www.airtechjobs.com.
Airtech International is an Equal Opportunity Employer.