ZipRecruiter

Log In

2

Remote Printing Engineer Jobs in Tennessee (NOW HIRING)

All JobsPrinting Engineer JobsRemote Printing Engineer JobsRemote Printing Engineer Jobs in Tennessee

Remote Printing Engineer information

What does a remote printing engineer do?

A Remote Printing Engineer is responsible for managing, troubleshooting, and optimizing printing solutions for organizations from a remote location. Their duties typically include configuring print servers, supporting end-users with printer issues, ensuring print security, and maintaining efficient workflows. They often work with cloud-based printing services and collaborate with IT teams to deploy and update printer drivers and software. This role is essential for businesses that have distributed or hybrid workforces and require seamless, reliable printing solutions across multiple sites.

What are some common challenges faced by remote printing engineers when supporting distributed teams?

Remote Printing Engineers often encounter challenges such as troubleshooting printer connectivity issues across various networks, managing print driver compatibility, and ensuring secure document handling for users in different locations. Collaborating effectively with end-users and IT staff who may have varying levels of technical expertise can also be demanding. Proactive communication, strong documentation skills, and familiarity with remote support tools are essential for overcoming these hurdles and maintaining seamless printing operations.

What are the key skills and qualifications needed to thrive as a remote printing engineer, and why are they important?

To thrive as a Remote Printing Engineer, you need strong expertise in network printing, printer hardware, and troubleshooting, often supported by a degree in IT or computer engineering. Familiarity with printer management software, print servers, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate are typically required. Excellent communication, analytical thinking, and problem-solving skills help you interact with end users and resolve complex technical issues efficiently. These skills and qualities are crucial for ensuring reliable print services and minimizing downtime in distributed or hybrid work environments.

What is the difference between Remote Printing Engineer vs Remote Printer Technician?

AspectRemote Printing EngineerRemote Printer Technician
CredentialsTechnical degree or certification in printing technology or engineeringTechnical certification or training in printer repair and maintenance
Work EnvironmentDesign, troubleshooting, and system optimization remotely; occasional on-site visitsRemote diagnostics and support; on-site repairs when necessary
Industry UsagePrinting technology companies, large print service providersPrinter service companies, IT support firms
Search & Comparison IntentUnderstanding engineering roles in printing; remote system designTechnical support and repair services; troubleshooting

The Remote Printing Engineer focuses on designing, optimizing, and troubleshooting printing systems remotely, often requiring engineering credentials. In contrast, the Remote Printer Technician primarily provides remote support and repairs, with a focus on technical troubleshooting. Both roles support printing operations but differ in scope and technical depth.

What are popular job titles related to Remote Printing Engineer jobs in Tennessee?

For Remote Printing Engineer jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Remote Printing Engineer jobs in Tennessee look for?

The top searched job categories for Remote Printing Engineer jobs in Tennessee are:

What cities in Tennessee are hiring for Remote Printing Engineer jobs?

Cities in Tennessee with the most Remote Printing Engineer job openings:

Remote Printing Engineer jobs near you

National Help Desk Engineer

Sharp Electronics

Kingsport, TN • On-site, Remote

$60K - $70K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 2 days ago

New

Job description

Overview

The National Helpdesk Engineer II is responsible for providing Tier 3 helpdesk end-user support, and Server and infrastructure support for small to enterprise-sized clients with complex issues in various Microsoft products, as well as other technical hardware and software issues. Additional duties include diagnosing and resolving technical issues over the phone by using advanced remote management tools or on-site and logging tickets into our ticketing database to track time and facilitate tactical report generation.

Responsibilities
  • Respond to calls, tickets, and emails that are escalated from the NHD Services team members to troubleshoot reported issues in a helpdesk environment
  • Analyze and respond to Server and infrastructure alerts
  • Onsite deployment of customer desktops, servers, and infrastructure equipment
  • Work on customer projects with teams of NHD Service team members and Project Engineers
  • Troubleshoot, monitor, and maintain client computers and desktop applications
  • Support current Windows Server operating systems
  • Support current Microsoft and other Server products
  • Escalate unresolved issues to the appropriate internal channel
  • Must be motivated and work well in a team environment
  • Excellent customer service skills
  • Excellent communication skills, including the ability to translate complex technical terms and concepts into layman's terms
  • Some weekend work may be required on occasion, must have the ability to occasionally work remotely updating servers
Position Qualifications
  • 7-9 years' experience in a technical support role
  • At least 7 years' experience in a remote technical support role
  • Current related Microsoft Azure Certification is highly preferred. Excellent communication skills required
  • Experience with current Windows Server operating systems required
  • Basic administration of Windows servers preferred
  • LAN/WAN and basic network troubleshooting and problem-solving preferred
  • Familiarity with email server and spam filtering technology preferred
  • Must have exceptional communication skills
  • Must be energetic, self-motivated, and work well in a team environment
  • Ability to work remotely as needed
About Sharp Business Systems

Sharp Business Systems (SBS) is a direct sales division of Sharp Electronics Corporation, the U.S. based subsidiary of Japan's Sharp Corporation. With the strategic solutions set that make up the Simply Smarter Office, Sharp Electronics is viewed as a leading provider of innovative technologies and services ranging from its highly acclaimed AQUOS interactive display panels and portfolio of multifunctional printers, to a proven suite of advanced workflow and managed IT services. 

Compensation for this Position

The compensation range for this role is $XX- $XX. The listed salary range or contractual rate excludes bonuses, incentives, differential pay, and any other forms of compensation or benefits. The starting salary will be determined by several variables, including but not limited to experience, education, training, certification, and location. You may also be eligible to receive an annual discretionary incentive award, commissions, and program-specific awards, which are subject to the rules governing these programs.

 Employee Perks 
  • Comprehensive, family-friendly healthcare plans (medical, dental, vision).
  • 401k retirement plan with a competitive match and plenty of financial support tools.
  • Employee Assistance Plan to care for you and your family's mental and behavioral health, balance, and support.  Financial protection for you and your family (life insurance and disability insurance)
  • Rewarding and holistic wellness program.
  • Training, professional development, and mentorship
  • Full suite of voluntary insurance benefits for financial planning (auto, home, ID protection and legal)
  • Dynamic culture eager to innovate, enhance diversity, and work smarter

The listed salary range or contractual rate excludes bonuses, incentives, differential pay, and any other forms of compensation or benefits. The starting salary will be determined by several variables, including but not limited to experience, education, training, certification, and location. You may also be eligible to receive an annual discretionary incentive award, commissions, and program-specific awards, which are subject to the rules governing these programs.

Compensation Statement
$60,600—$70,000 USD
Sharp Electronics Corporation is an equal opportunity employer – minority – female – disability - veteran.As part of our recruitment process, Sharp Electronics may use automated tools, including artificial intelligence, to assist in the recruiting process. These tools are used to support, and not replace, human decision-making.  We are committed to fair and equitable hiring practices, and all hiring decisions are made or reviewed by qualified personnel.All applicants must be authorized to work in the US without sponsorship. All applications must include compensation expectations in order to be considered.  Local candidates only, please.

Apply