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Support Engineer Jobs in Tennessee (NOW HIRING)

Hy-Tek

Automation Support Engineer

Memphis, TN · On-site

Automation Support Engineer Department: Client Support Services Supervisor: Manager of Innovative Services Shift: Monday - Friday, 5am - 1:30pm Job Purpose: The Automation Support Engineer maximizes ...

Hy-Tek

Automation Support Engineer

Memphis, TN · On-site

Automation Support Engineer Department: Client Support Services Supervisor: Manager of Innovative Services Shift: Monday - Friday, 5am - 1:30pm Job Purpose: The Automation Support Engineer maximizes ...

ACA Group

Application Support Engineer

Chattanooga, TN · Hybrid

This role is integral to the daily operations of our technology support team, with a specific focus ... Work collaboratively with developers and product owners to identify corrective actions or effective ...

Hy-Tek

Automation Support Engineer

Memphis, TN · On-site

$65 - $90/hr

Monday - Friday, 5am - 1:30pm Job Purpose The Automation Support Engineer maximizes customer satisfaction by performing field service operations, which are responsive to customer needs. The ASE will ...

Oracle

Senior Support Engineer

Nashville, TN · On-site

Provides technical support by troubleshooting and resolving moderately complex issues encountered with assigned Oracle product(s). Prepares and conducts training for new product releases and/or ...

Oracle

Senior Support Engineer

Nashville, TN · On-site

$51K/yr

Provides technical support by troubleshooting and resolving moderately complex issues encountered with assigned Oracle product(s). Prepares and conducts training for new product releases and/or ...

Oracle

Senior Support Engineer

Nashville, TN · On-site

Provides technical support by troubleshooting and resolving moderately complex issues encountered with assigned Oracle product(s). Prepares and conducts training for new product releases and/or ...

Oracle

Senior Support Engineer

Nashville, TN

Provides technical support by troubleshooting and resolving moderately complex issues encountered with assigned Oracle product(s). Prepares and conducts training for new product releases and/or ...

TechnologyAdvice

IT Support Engineer

Nashville, TN

The opportunity The IT Support Engineer will play a key role in delivering reliable, hands-on technology support across the organization. This position owns day-to-day ticket management, technical ...

Private Listing

Be Seen First

MSP Support Engineer

Memphis, TN · On-site

$45K - $55K/yr

We're an outsourced IT support firm supporting professional businesses in the Memphis Metro, including Small and mid-sized organizations. Job Role: - Level 1, 2 & 3 Remote Helpdesk Support for our ...

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Showing results 21-40

All JobsSupport Engineer JobsSupport Engineer Jobs in Tennessee

Support Engineer information

See Tennessee salary details

$15

$36

$61

How much do support engineer jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for support engineer in Tennessee is $36.19, according to ZipRecruiter salary data. Most workers in this role earn between $26.83 and $42.31 per hour, depending on experience, location, and employer.

What is a support engineer?

Support Engineers are professionals who assist customers or internal users in resolving technical issues related to software, hardware, or IT systems. They diagnose problems, provide solutions, and ensure that technology products and services run smoothly. Support Engineers often use troubleshooting tools and documentation to address user concerns, and they may escalate complex issues to higher-level technical teams. Their goal is to deliver excellent customer service and maintain system reliability. They work in various industries, including IT, telecommunications, and software companies.

What are the key skills and qualifications needed to thrive as a support engineer?

To thrive as a Support Engineer, you need strong problem-solving abilities, technical knowledge of software and hardware, and often a degree in computer science or a related field. Familiarity with ticketing systems, remote diagnostic tools, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are typically required. Excellent communication, patience, and a customer-focused attitude help build trust and effectively resolve user issues. These skills are crucial for delivering timely technical support, ensuring customer satisfaction, and maintaining operational efficiency.

How does a support engineer typically collaborate with other departments to resolve complex customer issues?

Support Engineers frequently work closely with product development, quality assurance, and operations teams to address complex technical challenges faced by customers. When an issue extends beyond standard troubleshooting, they escalate cases internally, providing detailed diagnostics and customer context to ensure an efficient resolution. This cross-functional collaboration not only helps resolve customer issues faster but also contributes to product improvements and knowledge sharing across teams. Being proactive and clear in communication is key to successful interdepartmental collaboration in this role.

What is the difference between Support Engineer vs Technical Support Specialist?

AspectSupport EngineerTechnical Support Specialist
Required CredentialsTypically a degree in Computer Science or related field; certifications like CompTIA, Cisco, or Microsoft are commonOften similar credentials; certifications like CompTIA or vendor-specific ones are common
Work EnvironmentInvolves troubleshooting complex technical issues, often in a technical or engineering teamProvides frontline support, often via phone, email, or chat, handling common user issues
Employer & Industry UsageUsed in IT, tech companies, and software firms for technical problem resolutionCommon in customer service centers, IT support, and tech companies for user assistance

Support Engineers and Technical Support Specialists share similar credentials and work environments, but Support Engineers typically handle more complex technical issues and work closely with development teams, while Technical Support Specialists focus on resolving routine user problems. Both roles are essential in tech support and customer service sectors.

How much do support engineers make?

Support engineers in general earn a median annual salary of around $70,000 to $90,000, depending on experience, certifications, and the industry. Salaries can be higher in major metropolitan areas and for those with specialized skills in troubleshooting, networking, or specific software tools.

What degree do I need to be a support engineer?

Support engineers typically hold at least a bachelor's degree in computer science, information technology, or a related field. Relevant skills such as troubleshooting, knowledge of operating systems, and certifications like CompTIA or Cisco can also be valuable for the role.
More about Support Engineer jobs

What are the most commonly searched types of Support Engineer jobs in Tennessee?

The most popular types of Support Engineer jobs in Tennessee are:

What are popular job titles related to Support Engineer jobs in Tennessee?

For Support Engineer jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Support Engineer jobs in Tennessee look for?

The top searched job categories for Support Engineer jobs in Tennessee are:

What are popular job titles related to Support Engineer jobs in TN?

For Support Engineer jobs in TN, the most frequently searched job titles are:

Support Engineer jobs near you
Infographic showing various Support Engineer job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, 4% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $75,269 per year, or $36.2 per hour.

Automation Support Engineer

Hy-Tek

Memphis, TN • On-site

Full-time

Posted 5 days ago

Job description

Hy-Tek Intralogistics

Job Description

Job Title: Automation Support Engineer

Department: Client Support Services

Supervisor: Manager of Innovative Services

Shift: Monday - Friday, 5am - 1:30pm


Job Purpose:
The Automation Support Engineer maximizes customer satisfaction by performing field service operations, which are responsive to customer needs. The ASE will be responsible for all aspects of remote technical troubleshooting, technical service trips, and providing a high-quality on-site presence to assist in resolution of all mechanical and/or electrical issues. When not onsite, the ASE will help develop and innovate through research and develop in the innovation’s lab. In addition, the ASE will provide timely, high quality service operations and a maintain a professional image.
Essential Duties and Responsibilities:
• Present a professional image to customers and vendors.
• Perform system troubleshooting and resolution for innovative systems (AMR, G2P, P2G, etc).
• Provide mechanical, electrical and/or programming troubleshooting.
• Perform planned maintenance procedures systems as scheduled.
• Provide a small scope mechanical installation depending upon the application.
• Participate in installation supervision, system controls and or system programming procedures.
• Be aware of and practice all rules regarding personal and job site safety.
• Be a part of the development team testing and in R amp;D for innovative solutions
Knowledge, Skills, and Abilities Required:
• 3+ years of mechanical, electrical and/or programming experience with automation preferred. Robotics experience is a plus. Educational training can be included in this experience as well.
• Demonstrate a high degree of communication and organizational skills to include the ability to apply logic and constructive thinking to solve problems.
• Aptitude and ability to analyze and interpret all mechanical, electrical and/or programming information in service manuals.
• Ability to effectively use hand and power tools.
• Proficient knowledge of AMR, G2P, P2G or other automation is preferred.
Working Conditions:
While performing the duties of this job, the employee is regularly required to be in settings where certain conditions require the use of personal protective equipment (PPE) such as safety glasses, safety shoes, and hearing protection. Temperature of the work environment may be affected by outside temperatures and machining at customer facilities. Duties may require occasional exposure to various hazardous materials such as, but not limited to grease, oils, lubricants, paint, thinner, parts cleaner, etc.
• Travel up to 25% or as needed.
• Willingness to work any shift (as needed) and overtime as required to meet customer deadlines. Some weekend/night work required as needed.
• Working in office, warehouse, and manufacturing facilities.
• Working in a stationary position for an extended period.
• Moving or traversing for an extended period.
• Occasional ascending and descending scaffolding and/or mezzanines.
• Operating computers for an extended period.
• Possible exposure to noise levels exceeding recommended DBA levels.
• Occasional movement and positioning of objects weighing up to 75 pounds.
***Job requirements listed indicate the minimum level of knowledge, skills, and/or ability necessary to perform the job proficiently. This job description is not an exhaustive statement of duties, responsibilities, or requirements. Employees may be required to perform other job-related duties as requested by their supervisor, subject to reasonable accommodations. ***

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About HYTEK

Sourced by ZipRecruiter

Industry

Supermarkets and grocery stores

Company size

11 - 50 Employees

Headquarters location

Portland, OR, US

Year founded

2004

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