ZipRecruiter

Log In

1

Support Engineer Jobs in Tennessee (NOW HIRING)

GDI Infotech

IT SUpport Engineer

Nashville, TN · On-site

IT Support Engineer Location: Nashville, TN (Hybrid) Employment Type: Direct Hire or Contract-to-Hire We are a growing Managed Service Provider supporting clients across multiple industries and are ...

Cook Systems

AV Support Engineer

Memphis, TN · Hybrid

COOK SYSTEMS has an immediate need for an AV Support Engineer AV Support Engineer Memphis, TN (onsite/Hybrid-3 days per week) 6 months plus Provides operational support for Audio-Visual (AV) systems ...

ACA Group

Application Support Engineer

Chattanooga, TN · Hybrid

This role is integral to the daily operations of our technology support team, with a specific focus ... Work collaboratively with developers and product owners to identify corrective actions or effective ...

WME Group

Senior IT Support Engineer

Nashville, TN · Hybrid

The Senior IT Support Engineer will serve as a visible and trusted technology partner for employees and executives, combining responsive support with strong operational ownership, professionalism ...

Wmeimg

Senior IT Support Engineer

Nashville, TN · Hybrid

The Senior IT Support Engineer will serve as a visible and trusted technology partner for employees and executives, combining responsive support with strong operational ownership, professionalism ...

Nextech

Job 5148: AV Support Engineer

Memphis, TN

Job Title: AV Support Engineer Location: Memphis, TN (Onsite) Overview We are seeking an experienced AV Support Engineer to provide hands-on support for enterprise audio-visual systems used ...

previous pagenext page

Showing results 21-40

All JobsSupport Engineer JobsSupport Engineer Jobs in Tennessee

Support Engineer information

See Tennessee salary details

$15

$36

$61

How much do support engineer jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for support engineer in Tennessee is $36.19, according to ZipRecruiter salary data. Most workers in this role earn between $26.83 and $42.31 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a support engineer?

To thrive as a Support Engineer, you need strong problem-solving abilities, technical knowledge of software and hardware, and often a degree in computer science or a related field. Familiarity with ticketing systems, remote diagnostic tools, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are typically required. Excellent communication, patience, and a customer-focused attitude help build trust and effectively resolve user issues. These skills are crucial for delivering timely technical support, ensuring customer satisfaction, and maintaining operational efficiency.

What is a support engineer?

Support Engineers are professionals who assist customers or internal users in resolving technical issues related to software, hardware, or IT systems. They diagnose problems, provide solutions, and ensure that technology products and services run smoothly. Support Engineers often use troubleshooting tools and documentation to address user concerns, and they may escalate complex issues to higher-level technical teams. Their goal is to deliver excellent customer service and maintain system reliability. They work in various industries, including IT, telecommunications, and software companies.

What is the difference between Support Engineer vs Technical Support Specialist?

AspectSupport EngineerTechnical Support Specialist
Required CredentialsTypically a degree in Computer Science or related field; certifications like CompTIA, Cisco, or Microsoft are commonOften similar credentials; certifications like CompTIA or vendor-specific ones are common
Work EnvironmentInvolves troubleshooting complex technical issues, often in a technical or engineering teamProvides frontline support, often via phone, email, or chat, handling common user issues
Employer & Industry UsageUsed in IT, tech companies, and software firms for technical problem resolutionCommon in customer service centers, IT support, and tech companies for user assistance

Support Engineers and Technical Support Specialists share similar credentials and work environments, but Support Engineers typically handle more complex technical issues and work closely with development teams, while Technical Support Specialists focus on resolving routine user problems. Both roles are essential in tech support and customer service sectors.

How does a support engineer typically collaborate with other departments to resolve complex customer issues?

Support Engineers frequently work closely with product development, quality assurance, and operations teams to address complex technical challenges faced by customers. When an issue extends beyond standard troubleshooting, they escalate cases internally, providing detailed diagnostics and customer context to ensure an efficient resolution. This cross-functional collaboration not only helps resolve customer issues faster but also contributes to product improvements and knowledge sharing across teams. Being proactive and clear in communication is key to successful interdepartmental collaboration in this role.

How much do support engineers make?

Support engineers typically earn a median salary of around $70,000 to $90,000 annually, depending on experience, certifications, and the industry. Salaries can vary based on location, with higher wages often found in metropolitan areas and for those with specialized skills in troubleshooting, networking, or technical support tools.
More about Support Engineer jobs
What are the most commonly searched types of Support Engineer jobs in Tennessee? The most popular types of Support Engineer jobs in Tennessee are:
What are popular job titles related to Support Engineer jobs in Tennessee? For Support Engineer jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Support Engineer jobs in Tennessee look for? The top searched job categories for Support Engineer jobs in Tennessee are:
What are popular job titles related to Support Engineer jobs in TN? For Support Engineer jobs in TN, the most frequently searched job titles are:
Support Engineer jobs near you
Infographic showing various Support Engineer job openings in Tennessee as of August 2026, with employment types broken down into 90% Full Time, 4% Part Time, 4% Contract, and 2% Nights. Highlights an 94% In-person, 2% Hybrid, and 4% Remote job distribution, with an average salary of $75,269 per year, or $36.2 per hour.

IT SUpport Engineer

GDI Infotech

Nashville, TN • On-site

Contractor

Re-posted 9 days ago

Job description

IT Support Engineer
Location: Nashville, TN (Hybrid)
Employment Type: Direct Hire or Contract-to-Hire
We are a growing Managed Service Provider supporting clients across multiple industries and are seeking an IT Support Engineer who enjoys hands-on technical work, direct client interaction, and the fast pace of an MSP environment.
What You'll Do
  • Provide technical support across multiple client environments, both remotely and onsite
  • Troubleshoot hardware, software, endpoint, and connectivity issues
  • Act as a client-facing technical resource with clear, professional communication
  • Accurately document work and manage tickets using MSP best practices
  • Assist with deployments, upgrades, and IT projects as needed

What We're Looking For
  • Strong foundational IT support experience, including desktop and endpoint support
  • Comfort working directly with clients and managing priorities across environments
  • Familiarity with Windows operating systems and common business applications
  • Organized, accountable, and eager to learn
  • Prior MSP or client-facing IT experience preferred

Why This Role
  • Exposure to a variety of technologies and client environments
  • Opportunity for technical growth and long-term career progression
  • Collaborative, team-based MSP culture with real ownership and autonomy

Candidates must be local to the Nashville area and able to work in a hybrid environment.

Apply