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Executive Technical Support Engineer Jobs in Tennessee

JLL

Facility Executive -Technical Account Management - IFM- India Qualification: Diploma, B. Tech (C ... As the person in charge, you will support our people's growth and development through training and ...

GDI Infotech

IT SUpport Engineer

Nashville, TN · On-site

IT Support Engineer Location: Nashville, TN (Hybrid) Employment Type: Direct Hire or Contract-to ... Provide technical support across multiple client environments, both remotely and onsite

Nephila

Support Engineer

Nashville, TN · On-site

$600/day

In this role, you will act as the first point of contact for all technical support issues across ... Work closely with senior engineers to support issue resolution and learn troubleshooting best ...

Nephila

Support Engineer

Nashville, TN

$600/day

In this role, you will act as the first point of contact for all technical support issues across ... Work closely with senior engineers to support issue resolution and learn troubleshooting best ...

Warby Parker

Support Engineer II

Nashville, TN · On-site

Now, we're seeking someone with the technical expertise to help us design smarter, more sustainable ... Support Engineer, Desktop Support Engineer or similar, with a focus on scalable solutions and 1+ ...

Warby Parker

Support Engineer II

Nashville, TN · On-site

Now, we're seeking someone with the technical expertise to help us design smarter, more sustainable ... Support Engineer, Desktop Support Engineer or similar, with a focus on scalable solutions and 1+ ...

Nextech

Technical Support Specialist

Memphis, TN

Collaborate with infrastructure and engineering teams to resolve complex technical issues ... Support workstation deployments, hardware refresh projects, office moves, and new employee ...

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Executive Technical Support Engineer information

What are the key skills and qualifications needed to thrive as an executive technical support engineer?

To thrive as an Executive Technical Support Engineer, you need deep technical expertise in troubleshooting software and hardware issues, a relevant degree in IT or engineering, and experience with enterprise systems. Familiarity with ticketing platforms, remote support tools, and certifications like CompTIA, Microsoft, or Cisco are typically required. Exceptional problem-solving abilities, strong communication, and customer-centricity help build trust and resolve complex issues efficiently. These skills ensure high-quality support for executive clients, uphold service standards, and minimize business disruptions.

What are some common challenges faced by executive technical support engineers in resolving high-priority client issues?

Executive Technical Support Engineers often handle complex, high-impact technical issues for key clients. A common challenge is balancing the need for rapid response with thorough problem analysis, as these cases can require deep product knowledge and cross-team collaboration. Additionally, managing client expectations and communicating technical solutions to non-technical stakeholders can be demanding. Staying updated on evolving technologies and company products is essential for success in this fast-paced environment.

What is an executive technical support engineer?

Executive Technical Support Engineers are specialized professionals who provide high-level technical assistance to key clients, often including executives or major business customers. They handle complex technical issues, ensure rapid resolution, and coordinate with internal teams to address critical problems. Their role often involves direct communication with senior stakeholders, delivering tailored solutions, and maintaining strong client relationships. These engineers typically possess deep technical expertise and excellent communication skills to navigate both technical and business challenges.
What are the most commonly searched types of Technical Support Engineer jobs in Tennessee? The most popular types of Technical Support Engineer jobs in Tennessee are:
What are popular job titles related to Executive Technical Support Engineer jobs in Tennessee? For Executive Technical Support Engineer jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Executive Technical Support Engineer jobs in Tennessee look for? The top searched job categories for Executive Technical Support Engineer jobs in Tennessee are:
Executive Technical Support Engineer jobs near you
Infographic showing various Executive Technical Support Engineer job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Technical Support Engineer OR Server Support Engineer

DCM Infotech Limited

Memphis, TN • On-site

Other

This job post has expired today. Applications are no longer accepted.

Job description


Title: Technical Support Engineer OR Server Support Engineer
Location: Memphis, TN,
Duration: 12+ months Contract

seeking an experienced On-Site Service Engineer (OSE) to support enterprise data center and server environments, including next-generation AI platforms. This is a hands-on, customer-facing role focused on maintaining uptime, resolving complex hardware issues, and delivering outstanding on-site service. Prior AI experience is not required strong data center and server fundamentals are what matter most.
What You'll Do
Provide on-site support for Dell server and data center systems, ensuring rapid issue resolution and minimal downtime
Perform hardware maintenance including server builds, swaps, component replacements, and firmware updates
Troubleshoot system issues across hardware, firmware, and operating systems, escalating when appropriate
Support both reactive and preventive maintenance following established procedures
Collaborate with internal teams and customers during service events to ensure clear communication and resolution
Document work performed and contribute to shared knowledge and best practices
Participate in on-call rotations and support extended coverage when needed
What You Bring
Experience supporting servers or data center hardware in a field, enterprise, or customer-facing environment
Hands-on skills with server components (CPU, memory, power supplies, GPUs, etc.)
Familiarity with Linux or similar operating systems
Strong troubleshooting and problem-solving abilities
Comfortable working independently on-site and communicating clearly with customers
Willingness to learn and support emerging technologies, including AI platforms
Qualifications 3 5+ years of experience in technical support, field service, or data center roles Associate or bachelor's degree in IT or related field (or equivalent experience) Dell or other vendor certifications are a plus, but not required Ability to lift up to 50 lbs, travel to customer sites, and support flexible/on-call schedules

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