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Application Support Contract Jobs in Tennessee (NOW HIRING)

CBRE

Contract Support Associate

Memphis, TN · On-site

As a CBRE Contract Support, exceptional customer service is essential. The role will provide ... Coordinate the billing application, calculating margins, raising invoices and submitting to clients.

CereCore

Client Support Analyst

Nashville, TN · On-site

Contract-to-Hire Contract Length: 3 months CereCore ® provides EHR implementations, IT and application support, IT managed services, technical staffing, strategic IT consulting, and advisory ...

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Application Support Contract information

See Tennessee salary details

$28.1K

$146.3K

$187K

How much do application support contract jobs pay per year?

As of Sep 12, 2026, the average yearly pay for application support contract in Tennessee is $146,298.00, according to ZipRecruiter salary data. Most workers in this role earn between $95,300.00 and $186,100.00 per year, depending on experience, location, and employer.

What is an application support contract?

An Application Support Contract job involves maintaining, troubleshooting, and optimizing software applications for businesses on a contractual basis. Professionals in this role ensure applications run smoothly by addressing technical issues, providing updates, and assisting users. They may work with internal IT teams or external clients to resolve bugs, improve performance, and support system integrations. This position requires strong problem-solving skills, knowledge of relevant software, and effective communication. Contracts may vary in length and scope, depending on the organization's needs.

What does an application support contract do?

In an Application Support Contract position, you'll be monitoring and resolving issues reported by users, performing routine maintenance or updates on business applications, and escalating complex problems to development teams as needed. You'll often work closely with colleagues from IT, business operations, and sometimes external vendors to ensure critical systems remain operational. Regular communication with end users to provide updates and guidance will be part of your daily routine, along with documenting solutions and updating support knowledge bases. This hands-on role is vital for keeping business operations running smoothly and efficiently.

What are the key skills and qualifications needed for an application support contract?

To thrive as an Application Support Contract professional, you need a solid understanding of application troubleshooting, incident management, and customer service, often supported by a degree in IT or a related field. Familiarity with ticketing systems like ServiceNow, databases (such as SQL), and ITIL frameworks or certifications are commonly required. Strong problem-solving abilities, effective communication, and a proactive approach are valuable soft skills for this role. These skills are crucial for rapidly resolving issues and ensuring seamless application functionality for end-users.

What is the career path for application support?

The career path for application support typically starts with an entry-level support analyst or technician role, focusing on troubleshooting and user assistance. With experience, professionals can advance to senior support, systems analyst, or technical lead positions, and eventually move into roles such as application manager, IT consultant, or specialized technical architect, often requiring certifications like ITIL or vendor-specific credentials. Progression depends on developing technical skills, understanding of business processes, and gaining experience with relevant tools and systems.

What are the most commonly searched types of Application Support jobs in Tennessee?

The most popular types of Application Support jobs in Tennessee are:

What are popular job titles related to Application Support Contract jobs in Tennessee?

For Application Support Contract jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Application Support Contract jobs in Tennessee look for?

The top searched job categories for Application Support Contract jobs in Tennessee are:

What cities in Tennessee are hiring for Application Support Contract jobs?

Cities in Tennessee with the most Application Support Contract job openings:

Application Support Contract jobs near you

Manager, Application Solutions

Chattanooga, TN • On-site

Jobtailor
See more jobs at Jobtailorexternal

Other

Posted 8 days ago

Job description

  • Lead the teams responsible for BCBST's two core healthcare processing platforms: Facets and BlueCard ITS/Blue2
  • Oversee multiple teams supporting Facets and BlueCard operations
  • Ensure operational excellence and stability of critical production systems
  • Shape the future-state vision for platforms, teams, and technologies supporting BCBST's core business operations
  • Advance strategic modernization initiatives for Facets and BlueCard
  • Partner with business leaders, technology teams, vendors, and external stakeholders for successful delivery and long-term sustainability
  • Monitor and maintain adherence and compliance to quality standards
  • Oversee multiple application programming and analysis projects, including development, installation, and maintenance of application programs
  • Maximize staff contribution through professional growth and development to increase teamwork and meet business needs
  • Analyze applications to ensure systems meet business needs and specifications
Requirements
  • Bachelor's Degree in a Computer Sciences related field or equivalent work experience
  • 8 years of extensive systems analysis, design and project management experience required
  • 3 years of management and/or leadership experience required
  • Strong healthcare payer operations knowledge
  • Application support leadership experience
  • Experience leading complex application support organizations
  • Experience managing vendor relationships
  • Experience driving modernization programs
  • Experience developing high-performing teams
  • Experience with Facets, Cognizant/TriZetto solutions, and the BlueCross BlueShield Association highly preferred
  • Proven technical background with relational database and data warehousing technologies
  • Ability to design and develop using service oriented architecture and object oriented architecture design patterns
  • Proven skill with information technology in use at BCBST
  • Ability to conceive and deliver innovative solutions
  • Proven analytical and problem solving skills and ability to perform non-routine analytical tasks
  • Strong interpersonal and organizational skills
  • Ability to establish and maintain a high level of customer trust and confidence
  • Must be able to communicate effectively with both technical and non-technical co-workers
  • Demonstrated competency in strategic thinking and relationship management
  • Demonstrated ability to work with vendors, including contract discussions, price negotiation, and budgeting
  • Candidates must be available to work Eastern Time business hours
  • Sponsorship is not available for this role
Core Competencies

Demonstrates expertise in leading healthcare processing platforms, particularly Facets and BlueCard, while ensuring operational excellence and compliance. Proven ability to drive modernization initiatives and develop high-performing teams in a complex application support environment.

Highest-signal resume keywords
  • Healthcare Payer Operations Knowledge
  • Facets Application Support Leadership
  • Vendor Relationship Management
  • Systems Analysis and Design
  • Project Management Experience
Hard Skills
  • Systems Analysis
  • Project Management
  • Relational Database Technologies
  • Data Warehousing Technologies
  • Service Oriented Architecture
  • Object Oriented Architecture
  • Application Development
  • Application Support
  • Modernization Programs
  • Analytical Problem Solving
Soft Skills
  • Interpersonal Skills
  • Organizational Skills
  • Strategic Thinking
  • Relationship Management
  • Effective Communication
Certifications & Qualifications
  • Bachelor's Degree in Computer Sciences or Equivalent Experience
Industry Keywords
  • Healthcare Processing Platforms
  • Facets
  • BlueCard
  • BlueCross BlueShield Association
  • Operational Excellence
  • Quality Standards
  • Professional Growth
  • Team Development
  • Customer Trust
  • Contract Negotiation
Tools & Technologies
  • Cognizant/TriZetto Solutions
  • BCBST Information Technology
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