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Remote Desktop Support Analyst Jobs in Tennessee

Quorum Health

Senior Data Analyst

Brentwood, TN · Remote

$81K - $102K/yr

Remote Reports to: AVP of RCM Analytics You must reside in one of these states to be eligible for ... The RCM Senior Data Analyst supports the Revenue Cycle Management Analytics team by providing ...

QHC ARM Shared Services

Senior Data Analyst

Brentwood, TN · Remote

$81K - $102K/yr

Remote Reports to: AVP of RCM Analytics You must reside in one of these states to be eligible for ... The RCM Senior Data Analyst supports the Revenue Cycle Management Analytics team by providing ...

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Remote Desktop Support Analyst information

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$35

How much do remote desktop support analyst jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for remote desktop support analyst in Tennessee is $24.41, according to ZipRecruiter salary data. Most workers in this role earn between $20.29 and $27.26 per hour, depending on experience, location, and employer.

What is a remote desktop support analyst?

A Remote Desktop Support Analyst provides technical assistance to users by troubleshooting and resolving issues related to remote desktop connections, software, and hardware. They support employees working remotely by diagnosing network problems, configuring systems, and ensuring secure access to company resources. Analysts often use remote tools to access devices, install updates, and guide users through technical challenges. Strong problem-solving skills and knowledge of operating systems, security protocols, and IT support practices are essential for this role.

What are the typical daily responsibilities of a remote desktop support analyst?

As a Remote Desktop Support Analyst, your typical day involves responding to support tickets, troubleshooting software and hardware issues for end users, and guiding clients through technical solutions via phone, chat, or remote access tools. You’ll regularly document issues, escalate unresolved problems to higher-level technicians, and ensure hardware and software updates are applied remotely. Proactive communication with users and collaborating with other IT team members is often required to resolve complex problems efficiently. This role is dynamic, requiring you to juggle multiple tasks while maintaining a high standard of customer service throughout the workday.

What are the key skills and qualifications needed to thrive as a remote desktop support analyst?

To thrive as a Remote Desktop Support Analyst, you typically need strong troubleshooting abilities, technical knowledge of Windows and Mac operating systems, and experience with network connectivity issues, often supported by a relevant IT degree or certifications like CompTIA A+, Network+, or Microsoft certifications. Familiarity with remote desktop tools such as TeamViewer, Remote Desktop Protocol (RDP), and ticketing systems is essential. Excellent communication, patience, and problem-solving skills enable effective support and customer satisfaction. These capabilities are critical for efficiently resolving technical issues remotely and ensuring minimal disruption for end users.

What are popular job titles related to Remote Desktop Support Analyst jobs in Tennessee?

For Remote Desktop Support Analyst jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Remote Desktop Support Analyst jobs in Tennessee look for?

The top searched job categories for Remote Desktop Support Analyst jobs in Tennessee are:

What cities in Tennessee are hiring for Remote Desktop Support Analyst jobs?

Cities in Tennessee with the most Remote Desktop Support Analyst job openings:

Remote Desktop Support Analyst jobs near you
Infographic showing various Remote Desktop Support Analyst job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $50,769 per year, or $24.4 per hour.

Senior Desktop Engineer - Remote

Brentwood, TN • On-site, Remote

Premise Health
Health Care and Social Assistance • 5 - 10K employees

8.0

Company rating: 8.0 out of 10

Based on 43 frontline employees who took The Breakroom Quiz

86th of 895 rated healthcare providers

People enjoy working here

Good employer

Good schedule notice

Learn more about Premise Healthexternal

$80K - $98K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

Premise Health is Different on Purpose
Premise Health serves large organizations and their people with exceptional healthcare. The result? Better experiences, better health, and better value, all while helping organizations lower their healthcare costs.
Premise's mission is to help people get, stay, and be well. Come join us and see for yourself why amazing health starts with amazing healthcare. For more information, visit www.jobs.premisehealth.com.
The Senior Desktop Engineer provides systems support to Premise managed health centers, corporate users, and regional offices. The purpose of the position is to deploy our endpoints and maintain their compliance and health through our administrative tools such as Microsoft Endpoint Configuration Manager, Microsoft Intune, Microsoft Cloud Management Gateway, and Jamf. The position also partners effectively with our Desktop Tech Lead to evaluate and implement new technologies to advance our IT organization in the administration of our IT assets, with a focus on automation. The Senior Desktop Engineer functions as a mentor to the non-senior engineers on the Desktop team.
This is a Full Time, remote, Senior Desktop Engineer role.
What You'll Do
  • Responsible for endpoint management, software packaging/deployment, patching, and general maintenance of the tools used to administer those endpoints.
  • Support the identification and implementation of innovative approaches to administrative tasks with a focus on automation, compliance, and security.
  • Configure and maintain Operating System Deployment task sequences for hardware imaging.
  • Participate in the planning of upgrades, changes, or implementation of endpoint administration systems, while following established change control processes.
  • Deep understanding of enterprise technologies such as security, networking, and infrastructure, with the ability to resolve interoperability problems on a large scale.
  • Work with Premise vendors to identify and support end user products and solutions.
  • Actively participate in, and or lead, project management meetings in support of assigned project work.
  • Work closely with the Desktop Tech Lead to test and evaluate new end user solutions.
  • Assist the Desktop Engineers with incidents where required.
  • Perform general system administration duties in a Windows Active Directory environment.

What You'll Bring
  • Bachelor's degree or equivalent work experience
  • 5+ years of experience providing desktop level support in an enterprise environment.
  • 3+ years of experience in Microsoft Endpoint Configuration Manager administration, including package creation/deployment, and OS administration/deployment.
  • Experience working with wireless networks, local area networks, SQL, scripting and network troubleshooting skills.
  • Experience with Intune administration, including Autopilot.
  • Experience with JAMF administration is desirable.
  • Capable with batch and PowerShell scripting.
  • Identify and troubleshoot problems in Endpoint Configuration Manager, and able to analyze and remediate.
  • Advanced knowledge of Microsoft operating systems and end-user platform systems in an enterprise environment.
  • Knowledge of Group Policy and Active Directory administration
  • Innovative and creative problem solving skills.
  • Communicate with a wide variety of users from executives to individual users.

Work-life balance is at the foundation of how decisions are made and where Premise is headed. We can only help people get, stay, and be well if we do the same for ourselves. In addition to competitive pay, Premise offers full-time team members benefits including medical, dental, vision, life and disability insurance, a 401(k) program with company match, paid holidays and vacation time, a company-sponsored wellness program, EAP, access to virtual primary care and virtual behavioral health at no cost for team members and their dependents. Additional benefits can be viewed here: https://jobs.premisehealth.com/benefits .
Premise is an equal opportunity employer; we value inclusion and do not discriminate based on race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy and related conditions), gender identity or expression, sexual orientation, age, physical or mental disability, genetic information, past, current or prospective service in the uniformed services, or any other characteristic protected under applicable federal, state, or local law.
Premise provides its reasonable and genuinely expected range of compensation for this job of $80,000.00 - $98,000.00 annually. A number of factors will influence the rate offered for this position, including your experience, qualifications, geographic location, and other factors.
For individuals living in Washington or Colorado: Premise offers the following paid time off benefits. Employees will earn 0.0692 hours of paid time off per actual hours worked or based on standard schedule, per pay period, and will receive 10 paid holidays or an equivalent bank of hours aligned to schedule throughout the calendar year. Paid sick leave is satisfied by the paid time off accrual, detailed above.
This posting is anticipated to close within 90 days of 04/23/2026.
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About Premise Health

Sourced by ZipRecruiter

Premise Health is the world's leading direct healthcare provider and one of the largest digital providers in the country, serving over 11 million eligible lives across more than 2,500 of the largest commercial and municipal employers in the U.S. Premise partners with its clients to offer fully connected care - in-person and in the digital environment. It operates more than 800 onsite and nearsite wellness centers in 45 states and Guam, delivering care through the Digital Wellness Center and onsite, nearsite, mobile, and event solutions. Premise delivers value by simplifying complexity and breaking down barriers to give diverse member populations access to convenient, integrated, high-quality care. We offer more than 30 products, delivering the breadth and depth of care required to serve organizations' total populations. The result is healthcare that meets the needs of members and their families, helping them live healthier while lowering costs for organizations.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Brentwood, TN, US

Year founded

1975

View All Premise Health Jobs

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