The IT Desktop Support Analyst I position is responsible for the installation, configuration, repair and maintenance the workstations as assigned. They will be required to be able to perform duties ...
The IT Desktop Support Analyst I position is responsible for the installation, configuration, repair and maintenance the workstations as assigned. They will be required to be able to perform duties ...
The IT Desktop Support Analyst I position is responsible for the installation, configuration, repair and maintenance the workstations as assigned. They will be required to be able to perform duties ...
The IT Desktop Support Analyst I position is responsible for the installation, configuration, repair and maintenance the workstations as assigned. They will be required to be able to perform duties ...
Software Support Analyst I REPORTS TO: Team Lead JOB LOCATION: Piney Flats, TN TRAVEL: 5-10% travel ... and remote access in a timely manner to external clients. * Build and maintain effective ...
Software Support Analyst I REPORTS TO: Team Lead JOB LOCATION: Piney Flats, TN TRAVEL: 5-10% travel ... and remote access in a timely manner to external clients. * Build and maintain effective ...
Senior Desktop Engineer - Remote
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Supply Revenue Analyst I Master Data Management (MDM) Remote | Monday-Friday | 8:00 AM-5:00 PM DPS is seeking a detail-oriented Support Revenue Analyst I to support the creation, maintenance, and ...
Quick apply
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Quick apply
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Quick apply
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This role supports system design, configuration, implementation, and optimization to ensure data ... The analyst develops process documentation, testing criteria, project plans, and provides ongoing ...
Remote Desktop Support Analyst information
See Tennessee salary details
$9.82 - $12.20
0% of jobs
$12.20 - $14.58
1% of jobs
$14.58 - $16.96
4% of jobs
$16.96 - $19.34
13% of jobs
$20.31 is the 25th percentile. Wages below this are outliers.
$19.34 - $21.72
17% of jobs
The median wage is $23.57 / hr.
$21.72 - $24.10
19% of jobs
$24.10 - $26.48
19% of jobs
$26.78 is the 75th percentile. Wages above this are outliers.
$26.48 - $28.86
13% of jobs
$28.86 - $31.24
7% of jobs
$31.24 - $33.62
4% of jobs
$33.62 - $36
2% of jobs
$9
$24
$35
How much do remote desktop support analyst jobs pay per hour?
What is a Remote Desktop Support Analyst job?
A Remote Desktop Support Analyst provides technical assistance to users by troubleshooting and resolving issues related to remote desktop connections, software, and hardware. They support employees working remotely by diagnosing network problems, configuring systems, and ensuring secure access to company resources. Analysts often use remote tools to access devices, install updates, and guide users through technical challenges. Strong problem-solving skills and knowledge of operating systems, security protocols, and IT support practices are essential for this role.
What does a desktop support analyst do?
How to make 1000 a week remotely?
What are the typical daily responsibilities of a Remote Desktop Support Analyst?
As a Remote Desktop Support Analyst, your typical day involves responding to support tickets, troubleshooting software and hardware issues for end users, and guiding clients through technical solutions via phone, chat, or remote access tools. You’ll regularly document issues, escalate unresolved problems to higher-level technicians, and ensure hardware and software updates are applied remotely. Proactive communication with users and collaborating with other IT team members is often required to resolve complex problems efficiently. This role is dynamic, requiring you to juggle multiple tasks while maintaining a high standard of customer service throughout the workday.
How can I make 2000 a week working from home?
How can I make $100,000 a year working from home?
What are the key skills and qualifications needed to thrive in the Remote Desktop Support Analyst position, and why are they important?
To thrive as a Remote Desktop Support Analyst, you typically need strong troubleshooting abilities, technical knowledge of Windows and Mac operating systems, and experience with network connectivity issues, often supported by a relevant IT degree or certifications like CompTIA A+, Network+, or Microsoft certifications. Familiarity with remote desktop tools such as TeamViewer, Remote Desktop Protocol (RDP), and ticketing systems is essential. Excellent communication, patience, and problem-solving skills enable effective support and customer satisfaction. These capabilities are critical for efficiently resolving technical issues remotely and ensuring minimal disruption for end users.
IT Desktop Support (8a-5p) IT Enterprise Technology - Johnson City, TN
Kingsport, TN • On-site, Remote
Full-time
Posted 20 days ago
Ballad Health rating
6.5
Based on 227 frontline employees who took The Breakroom Quiz
607th of 886 rated healthcare providers
Job description
Summary:
The IT Desktop Support Analyst I position is responsible for the installation, configuration, repair and maintenance the workstations as assigned. They will be required to be able to perform duties including the installation of software, installation of hardware or hardware components and assisting the customer with various computing duties to include the support of mobile devices. The Desktop Support Tech I should be able to assist the customer with basic issues and tasks. This person will work with other analysts or team members to assist, as needed, with any troubleshooting or problem determination tasks. The team member should be able to identify possible cost saving measures and bring them to management's attention as relevant. Works on assignments that are semi-routine where the ability to recognize deviation from accepted practice is required. Normally receives supervision on work and processes with detailed instructions for new assignments. On-call rotation is a requirement of the position. The Analyst I will perform other duties as assigned
Requirements:
High School diploma or equivalent is required, Associate's degree preferred. One to two years IT experience is required.
Work Requirements:
Shift: Day
On Call: Yes
Weekends: No
Travel Required: No Travel
Shift Details: 8a-5p
City/State: Johnson City, TN
Location:
Ballad Health Corporate
What Ballad Health employees say
Pay
Benefits
Hours and flexibility
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About Ballad Health
Sourced by ZipRecruiter
Become a part of the Ballad Health story. Together, we are transforming our region. We're making communities healthier. We're expanding access to critical services in rural areas.
Industry
Health care and social assistance
Company size
10,000+ Employees
Headquarters location
Johnson City, TN, US