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Remote Desktop Support Analyst Jobs in Tennessee

Premise Health

Data Science Analyst - Remote

Brentwood, TN · On-site +1

$75K - $87K/yr

Along the way, you'll produce the analyses and presentations that support conversations with ... This is a Full Time, remote, Data Science Analyst role. What You'll Do Data Analysis & Manipulation:

Mckesson

Financial Analyst - Remote US

Nashville, TN · On-site +1

Our Financial Analyst will support Research Operations from a financial point-of-view with accurate ... This position will be remote with one-day per month onsite at our Corporate HQ in Nashville ...

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Remote Desktop Support Analyst information

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$9

$24

$35

How much do remote desktop support analyst jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for remote desktop support analyst in Tennessee is $24.41, according to ZipRecruiter salary data. Most workers in this role earn between $20.29 and $27.26 per hour, depending on experience, location, and employer.

What is a remote desktop support analyst?

A Remote Desktop Support Analyst provides technical assistance to users by troubleshooting and resolving issues related to remote desktop connections, software, and hardware. They support employees working remotely by diagnosing network problems, configuring systems, and ensuring secure access to company resources. Analysts often use remote tools to access devices, install updates, and guide users through technical challenges. Strong problem-solving skills and knowledge of operating systems, security protocols, and IT support practices are essential for this role.

What are the typical daily responsibilities of a remote desktop support analyst?

As a Remote Desktop Support Analyst, your typical day involves responding to support tickets, troubleshooting software and hardware issues for end users, and guiding clients through technical solutions via phone, chat, or remote access tools. You’ll regularly document issues, escalate unresolved problems to higher-level technicians, and ensure hardware and software updates are applied remotely. Proactive communication with users and collaborating with other IT team members is often required to resolve complex problems efficiently. This role is dynamic, requiring you to juggle multiple tasks while maintaining a high standard of customer service throughout the workday.

What are the key skills and qualifications needed to thrive as a remote desktop support analyst?

To thrive as a Remote Desktop Support Analyst, you typically need strong troubleshooting abilities, technical knowledge of Windows and Mac operating systems, and experience with network connectivity issues, often supported by a relevant IT degree or certifications like CompTIA A+, Network+, or Microsoft certifications. Familiarity with remote desktop tools such as TeamViewer, Remote Desktop Protocol (RDP), and ticketing systems is essential. Excellent communication, patience, and problem-solving skills enable effective support and customer satisfaction. These capabilities are critical for efficiently resolving technical issues remotely and ensuring minimal disruption for end users.

What are the most commonly searched types of Desktop Support Analyst jobs in Tennessee? The most popular types of Desktop Support Analyst jobs in Tennessee are:
What are popular job titles related to Remote Desktop Support Analyst jobs in Tennessee? For Remote Desktop Support Analyst jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Remote Desktop Support Analyst jobs in Tennessee look for? The top searched job categories for Remote Desktop Support Analyst jobs in Tennessee are:
What cities in Tennessee are hiring for Remote Desktop Support Analyst jobs? Cities in Tennessee with the most Remote Desktop Support Analyst job openings:
Remote Desktop Support Analyst jobs near you
Infographic showing various Remote Desktop Support Analyst job openings in Tennessee as of August 2026, with employment types broken down into 77% Full Time, and 23% Contract. Highlights an 100% Remote job distribution, with an average salary of $50,769 per year, or $24.4 per hour.

Software Support Analyst I

i3 Verticals

Piney Flats, TN • Remote

Full-time

This job post has expired today. Applications are no longer accepted.

i3 Verticals rating

7.6

Company rating: 7.6 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

153rd of 242 rated software companies

Job description

JOB TITLE: Software Support Analyst I

REPORTS TO: Team Lead

JOB LOCATION: Piney Flats, TN

TRAVEL: 5-10% travel required

ESSENTIAL DUTIES & RESPONSIBILITIES:

  • Provide front-line technical support for our proprietary software applications via phone, email and remote access in a timely manner to external clients.
  • Build and maintain effective relationships with team members, management, in-house software developers and clients.
  • Identify, troubleshoot and resolve application issues.
  • Communicate and escalate issues that cannot be resolved to the appropriate team member(s).
  • Document all reported issues and task details; analyze gathered data.
  • Deploy and provide training on software applications to new clients and new versions to current clients.

MINIMUM QUALIFICATIONS (EDUCATION AND EXPERIENCE): 

  • High school diploma or equivalent
  • Two (2) years related experience
  • Must have a proficient understanding of computer and technical concepts
  • Must have strong troubleshooting skills
  • Must have strong verbal and written communication skills
  • Ability to prioritize workload and manage multiple responsibilities effectively

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