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Senior Application Support Jobs in Tennessee (NOW HIRING)

Ideal Tridon

Senior Applications Engineer

Smyrna, TN · On-site

$100 - $125/hr

We are seeking a Senior Application Engineer for our corporate office in Smyrna, TN. Summary and Scope: Support the technical communities within the Automotive OEM, Heavy-Duty OEM, and/or Industrial ...

Hackajob

Senior Customer Service Specialist

Nashville, TN · On-site

$19.09 - $36.35/hr

Nashville, TN As a Senior Customer Service Specialist within Oracle Health Support, you will serve as a primary point of contact for Oracle Health clients seeking technical and application support.

Ideal Tridon

Senior Applications Engineer

Smyrna, TN · On-site

$120K - $125K/yr

We are seeking a Senior Application Engineer for our corporate office in Smyrna, TN. Summary and Scope: Support the technical communities within the Automotive OEM, Heavy-Duty OEM, and/or Industrial ...

BERETTA USA CORP

Sr. JDE Developer

Gallatin, TN · On-site

$120K - $150K/yr

The objective of the Senior JDE Distribution Specialist is to provide end-user application support ... Provide support and assist users with JDE application issues as recorded and routed through the ...

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Senior Application Support information

See Tennessee salary details

$49K

$104.3K

$144.8K

How much do senior application support jobs pay per year?

As of Sep 8, 2026, the average yearly pay for senior application support in Tennessee is $104,290.00, according to ZipRecruiter salary data. Most workers in this role earn between $87,100.00 and $119,800.00 per year, depending on experience, location, and employer.

What is a senior application support?

Senior Application Support specialists are experienced IT professionals responsible for ensuring the smooth running, maintenance, and troubleshooting of business applications. They handle complex technical issues, coordinate with development teams for bug fixes, and provide guidance to junior support staff. Their role often includes monitoring system performance, managing user requests, and implementing upgrades or patches to keep applications secure and efficient. Senior Application Support specialists also play a key role in incident management and may assist in creating documentation or training materials for end-users.

What are the key skills and qualifications needed to thrive as a senior application support?

To thrive as a Senior Application Support specialist, you need deep knowledge of application troubleshooting, incident management, and a background in computer science or IT. Familiarity with ticketing systems (like ServiceNow), SQL databases, scripting languages, and relevant ITIL certifications are typically required. Strong analytical thinking, effective communication, and the ability to remain calm under pressure distinguish top performers in this role. These skills ensure timely resolution of complex issues, minimize downtime, and support seamless business operations.

What are some common challenges faced by senior application support, and how can they be addressed?

Senior Application Support professionals often encounter challenges such as managing high-pressure situations during critical system outages, balancing multiple priorities, and communicating effectively with both technical teams and end-users. Addressing these challenges requires strong problem-solving skills, the ability to remain calm under pressure, and proactive collaboration with software developers, QA teams, and business stakeholders. Establishing clear documentation and robust incident response procedures can also help streamline issue resolution and minimize downtime.

What is the difference between Senior Application Support vs Application Support Specialist?

AspectSenior Application SupportApplication Support Specialist
Required CredentialsTypically requires 3+ years experience, relevant certifications (e.g., ITIL, CompTIA)Entry to mid-level experience, similar certifications often preferred
Work EnvironmentFast-paced, often involves troubleshooting complex issues, may lead small teamsSupport-focused, handling user queries, routine troubleshooting
Employer & Industry UsageCommon in IT, finance, healthcare sectorsWidespread across industries with IT support needs
Search & Comparison IntentFocuses on experienced roles, leadership, complex supportEntry to mid-level support roles, user-focused

Senior Application Support roles typically require more experience, advanced certifications, and involve handling complex issues or leading support teams. Application Support Specialists are often entry to mid-level roles focused on routine troubleshooting and user assistance. Both roles are vital in IT support but differ mainly in experience level and scope of responsibilities.

What are the most commonly searched types of Application Support jobs in Tennessee?

The most popular types of Application Support jobs in Tennessee are:

What are popular job titles related to Senior Application Support jobs in Tennessee?

For Senior Application Support jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Senior Application Support jobs in Tennessee look for?

The top searched job categories for Senior Application Support jobs in Tennessee are:

What cities in Tennessee are hiring for Senior Application Support jobs?

Cities in Tennessee with the most Senior Application Support job openings:

Senior Application Support jobs near you
Infographic showing various Senior Application Support job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, and 6% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $104,290 per year, or $50.1 per hour.

Sr Analyst, Enterprise Applications

Pilot Company

Knoxville, TN • On-site

Full-time

Re-posted 9 days ago

Pilot Company rating

6.1

Company rating: 6.1 out of 10

Based on 540 frontline employees who took The Breakroom Quiz

352nd of 740 rated retailers

Job description

Company Description
Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.
Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.
Military encouraged to apply.
Job Description
As a Senior Application Analyst, you will work with both technical and business teams to enable highly available system that meet the business objectives, including supporting key business and IT initiatives.
You will play a key role in application administration and maintenance, troubleshooting application-level issues and servicing requests from business teams. You will also be asked to triage, research and remediate production issues, coordinate and collaborate with various stakeholders during application upgrades.
  1. Deep functional understanding of fuel business domain, PDI Enterprise application modules (Accounts Payable / Receivable, General Ledger, Fuel Inventory, Order Desk
  2. Provide advanced-level support for PDI Enterprise applications, troubleshooting and resolving complex functional and technical issues, by working with business users, IT partners and vendors when necessary and ensure resolution metrics is maintained
  3. Adhere to Incident, Change and Problem Management to ensure application remains SOX compliant
  4. Support User Acceptance Testing (UAT) by coordinating testing efforts, documenting test cases and results during application upgrade cycles and integration projects
  5. Monitor application interfaces and remediate batch failures. Troubleshoot and eliminate causes of data inaccuracy and broken process flow along with detailed documentation on solution provided
  6. Interpret PDI data model, develop SSRS reports, and perform data analysis for end users and audits as per requirement
  7. Prepare and maintain detailed artifacts on application interfaces. Create/maintain import profiles, saved settings, background processing batches
  8. Model behaviors that support the company's common goal and purpose; ensure guests, business users and team members are supported at the highest level
  9. Complete other duties as assigned by your manager

Qualifications
  • Bachelor's degree in computer science, Information Systems, Data Analytics or a related field
  • Five years of related experience in ERP systems
  • Three years of related experience in PDI Enterprise Suite required
  • Strong Microsoft Office skills (Excel, Word, PowerPoint, Visio)
  • Strong SQL Scripting and SSRS Knowledge
  • Good understanding and experience in using Atlassian (JIRA, Confluence)
  • Intermediate understanding of system architecture, scripting skills preferably Python, PowerShell or relevant tech stack

Additional Information

What Pilot Company employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Pilot Company

Sourced by ZipRecruiter

Pilot Flying J is an American-based company situated in Knoxville, TN, USA. Founded in 1958, it falls under the travel-center industry, providing comprehensive services to professional drivers, recreational travelers, and road users. Pilot Flying J offers amenities such as refueling facilities, convenience stores, fast-food restaurants, and trucking supplies services, positioning itself as a crucial part of America's interstate highway system.

Industry

Gasoline stations, petroleum and petroleum products wholesalers and retail

Company size

10,000+ Employees

Headquarters location

Knoxville, TN, US

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