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Entry Level Application Support Jobs (NOW HIRING)

Provide technical support to customers through start-up, calibration, troubleshooting, and issue ... and application * Experience in a customer-facing role, even if your title was not "sales" what ...

Summary We have an exceptional entry-level opportunity for the right individual as an Application Support Specialist. This position is responsible for providing our clients with support and training ...

Summary We have an exceptional entry-level opportunity for the right individual as an Application Support Specialist. This position is responsible for providing our clients with support and training ...

Summary The Application Support Engineer I combines hands-on application support with engineering ... This is an entry-level role designed to develop future application engineers. This role is part of ...

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Entry Level Application Support information

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$33K

$71.9K

$116.5K

How much do entry level application support jobs pay per year?

As of Aug 6, 2026, the average yearly pay for entry level application support in the United States is $71,948.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $85,000.00 per year, depending on experience, location, and employer.

What is an entry level application support role?

Entry Level Application Support roles are positions designed for individuals who assist users and clients with software applications, often serving as the first point of contact for troubleshooting and resolving technical issues. These roles typically involve monitoring application performance, responding to support tickets or calls, and escalating complex issues to higher-level teams. Entry-level application support staff often work closely with both technical and non-technical users, helping ensure software runs smoothly and efficiently. No extensive prior experience is usually required, though familiarity with basic IT concepts and strong communication skills are important.

What are some common challenges faced by entry level application support specialists and how can they be addressed?

Entry level application support specialists often encounter challenges such as troubleshooting unfamiliar software issues, balancing multiple support tickets, and communicating technical solutions to non-technical users. To address these, it's important to develop strong problem-solving skills, learn effective time management, and practice clear, patient communication. Many teams provide structured training and mentorship, and collaborating closely with more experienced colleagues can help new hires quickly build confidence and technical expertise.

What are the key skills and qualifications needed to thrive as an entry level application support specialist?

To thrive as an Entry Level Application Support specialist, you need a basic understanding of software applications, troubleshooting, and general IT knowledge, usually supported by a relevant degree or coursework. Familiarity with ticketing systems like ServiceNow, remote desktop tools, and basic SQL or scripting skills is often required. Strong communication, patience, and problem-solving abilities are crucial soft skills for assisting users and collaborating with team members. These skills ensure efficient resolution of technical issues, high user satisfaction, and smooth operation of supported applications.

What is the difference between Entry Level Application Support vs Help Desk Technician?

AspectEntry Level Application SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; some roles prefer certifications like CompTIA A+High school diploma; often similar certifications like CompTIA A+
Work EnvironmentSupporting specific applications, troubleshooting software issues, often within IT teamsProviding technical support to end-users, handling hardware/software problems, often in call centers or on-site
Employer & Industry UsageCommon in tech companies, corporate IT departments, software firmsWidely used across various industries including healthcare, finance, and retail

Entry Level Application Support and Help Desk Technician roles share similar entry requirements and work environments, focusing on troubleshooting and supporting users. However, Application Support often specializes in specific software or applications, while Help Desk roles tend to handle a broader range of hardware and software issues for end-users.

What cities are hiring for Entry Level Application Support jobs? Cities with the most Entry Level Application Support job openings:
What are the most commonly searched types of Application Support jobs? The most popular types of Application Support jobs are:
What states have the most Entry Level Application Support jobs? States with the most job openings for Entry Level Application Support jobs include:
Infographic showing various Entry Level Application Support job openings in the United States as of July 2026, with employment types broken down into 77% Full Time, 17% Part Time, 1% Temporary, and 5% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $71,948 per year, or $34.6 per hour.

Entry Level Application Engineer

NECI

Clifton Park, NY • On-site

$70K - $78K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago


Job description

About NECI
NECI is an Emerson Impact Partner and provider of industrial automation and digital transformation solutions and services. We solve process, automation, and data integration challenges in therapeutics, energy, and manufacturing with a broad portfolio of product, project, and service capabilities. Our experienced team has a deep knowledge of people, process and systems and relentlessly seeks to drive the outcomes that empower our partners to advance the world. Join in our mission!

The Role

We are looking for an Application Engineer to own the full lifecycle of valve solutions for our customers from first conversation to final delivery. This is not a pure engineering role and it is not a pure sales role. The best fit is someone who thrives in the space between technical problem solving, customer engagement, and commercial results.

You will work closely with Account Managers and Order Management, bringing your valve expertise directly to customer conversations, and be the person customers trust to get it right.


What You'll Do

  • Propose and sell valve solutions - including control, isolation, and safety relief valves - by listening to customer requirements and recommending the right configuration, sizing, and application approach
  • Grow NECI's valve automation business by promoting our reputation as a total valve supplier for ball valves, butterfly valves, valve automation, and complete solutions across a range of industrial customers and process industries
  • Achieve sales goals for new product initiatives by engaging in NECI and principal product launches, uncovering customer needs, and applying the latest technology offerings
  • Provide technical support to customers through start-up, calibration, troubleshooting, and issue resolution and follow through until the problem is solved
  • Coordinate on-time delivery by assessing customer needs, working with suppliers, and taking ownership when customer satisfaction is at risk
  • Identify and develop new sales opportunities while maintaining accurate customer and opportunity data in our CRM platform
  • Partner closely with Account Managers on account growth strategies and territory plans
  • Contribute to NECI's quality management system through continuous improvement, corrective actions, and cross-functional collaboration
  • Stay sharp by attending factory training, principal-based sessions, and professional development opportunities
  • Keep the team informed of market conditions and competitive activity in the territory

What You'll Bring

  • Bachelor's degree in Engineering Mechanical, Industrial, or Chemical preferred
  • 0-2 years of experience in a role involving valves, valve automation, process control, instrumentation, or related industrial technologies
  • Hands-on familiarity with control valves, isolation valves, and/or safety relief valves including sizing, selection, and application
  • Experience in a customer-facing role, even if your title was not "sales" what matters is that you have worked directly with customers to solve technical problems
  • The ability to explain technical solutions clearly to both engineering and non-engineering audiences
  • Strong follow-through - you take ownership and stay involved until the customer gets what they need
  • A results-oriented mindset with genuine drive to grow a business alongside the customers you support
  • Strong organizational skills, ability to work on multiple requests simultaneously and manage competing priorities

Benefits

  • Competitive Medical, Dental & Vison Insurance
  • Flexible Spending or Health Savings Accounts
  • Unlimited Vacation Time Policy
  • 10 Paid Holidays
  • 12 Paid Weeks Birthing Parent Leave
  • Retirement Savings: 401(k) and Employee Stock Ownership Plan
  • Pet Insurance
  • Employee Referral Bonus
  • Tuition Reimbursement
  • Company Paid STD, LTD, and Life Insurance

Compensation: This position offers a base salary range of $70,000 to $78,000, based on experience and qualifications. The role is also eligible for a variable compensation plan.

The posted salary range represents a good faith estimate of the expected compensation for this role at the time of posting. Final compensation will be determined based on factors such as relevant experience, skills, qualifications, internal equity, and business needs.

On-Site Requirements

This position requires a full on-site presence 5 days per week during the first 46 months. Following that period, the role will be on-site four days per week, including Monday, Wednesday, and Thursday, with the fourth on-site day alternating between Tuesday or Friday depending on business needs.

Must be currently authorized to work in the United States.

Policy on Third-Party Unsolicited Resume Submissions: Please note that any third-party unsolicited resume submissions will immediately become the property of Stellix and its affiliates. Stellix and its affiliates will not pay any fee to a submitting employment agency, person, or entity unless a signed agreement is established.

Please Note: Stellix and its affiliates is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by law.