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Entry Level Application Support Jobs in Massachusetts

KEYENCE

Field Application Engineer '27

Woburn, MA · On-site +1

$53K - $80K/yr

Locations | Entry-Level | Full-Time Are you ready to launch your career with one of the world ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

Cadence

Application Engineer

Burlington, MA

$74K - $137K/yr

... Support Team's (CST) Rotational Program in San Jose, CA, Austin TX, Cary NC, Columbia MD, or ... This is an entry level rotational position for STEM bachelor level graduates who have limited ...

Aerotek

Entry Level-Manufacturer

Plymouth, MA · On-site

$18.90/hr

Collaborate with peers and leadership to support overall production demands and address issues ... Application Deadline This position is anticipated to close on Aug 13, 2026. About Aerotek Aerotek ...

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Entry Level Application Support information

What is an entry level application support role?

Entry Level Application Support roles are positions designed for individuals who assist users and clients with software applications, often serving as the first point of contact for troubleshooting and resolving technical issues. These roles typically involve monitoring application performance, responding to support tickets or calls, and escalating complex issues to higher-level teams. Entry-level application support staff often work closely with both technical and non-technical users, helping ensure software runs smoothly and efficiently. No extensive prior experience is usually required, though familiarity with basic IT concepts and strong communication skills are important.

What are some common challenges faced by entry level application support specialists and how can they be addressed?

Entry level application support specialists often encounter challenges such as troubleshooting unfamiliar software issues, balancing multiple support tickets, and communicating technical solutions to non-technical users. To address these, it's important to develop strong problem-solving skills, learn effective time management, and practice clear, patient communication. Many teams provide structured training and mentorship, and collaborating closely with more experienced colleagues can help new hires quickly build confidence and technical expertise.

What are the key skills and qualifications needed to thrive as an entry level application support specialist?

To thrive as an Entry Level Application Support specialist, you need a basic understanding of software applications, troubleshooting, and general IT knowledge, usually supported by a relevant degree or coursework. Familiarity with ticketing systems like ServiceNow, remote desktop tools, and basic SQL or scripting skills is often required. Strong communication, patience, and problem-solving abilities are crucial soft skills for assisting users and collaborating with team members. These skills ensure efficient resolution of technical issues, high user satisfaction, and smooth operation of supported applications.

What is the difference between Entry Level Application Support vs Help Desk Technician?

AspectEntry Level Application SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; some roles prefer certifications like CompTIA A+High school diploma; often similar certifications like CompTIA A+
Work EnvironmentSupporting specific applications, troubleshooting software issues, often within IT teamsProviding technical support to end-users, handling hardware/software problems, often in call centers or on-site
Employer & Industry UsageCommon in tech companies, corporate IT departments, software firmsWidely used across various industries including healthcare, finance, and retail

Entry Level Application Support and Help Desk Technician roles share similar entry requirements and work environments, focusing on troubleshooting and supporting users. However, Application Support often specializes in specific software or applications, while Help Desk roles tend to handle a broader range of hardware and software issues for end-users.

What are the most commonly searched types of Application Support jobs in Massachusetts?

The most popular types of Application Support jobs in Massachusetts are:

What are popular job titles related to Entry Level Application Support jobs in Massachusetts?

For Entry Level Application Support jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Entry Level Application Support jobs in Massachusetts look for?

The top searched job categories for Entry Level Application Support jobs in Massachusetts are:

Entry Level Application Support jobs near you
Infographic showing various Entry Level Application Support job openings in Massachusetts as of August 2026, with employment types broken down into 59% Full Time, and 41% Part Time. Highlights an 100% In-person job distribution.

Informatica MDM Developer / Architect

Ventures Unlimited Inc

Boston, MA

Full-time

Re-posted 12 days ago

Job description

Company Description

Ventures Unlimited is a service centric organization. Our success begins with our ability to apply our relationships, leverage technologies, and identify talent - often in combination - to an endless array of real-world customer needs


Job Description

Position : Informatica MDM Developer / Architect
Location:  Lone tree, CO / Boston, MA / Durham, NC / Columbus, OH
Duration: Full Time
Job Description : 
Key skills required :
MDM - Master Data Management(Mandatory) Informatica MDM(Mandatory) Trillium Unix Shell Scripting Oracle Very Good Understanding for Application Support Processes
As a Lead, you are responsible for managing a small team of analysts, developers, testers or engineers and drive delivery of a small module within a project (Delivery/Maintenance/Testing) You may serve as entry level specialist with expertise in particular technology/industry domain/a process / application / product. You are responsible for functional/technical track of a project.
Mandatory Skills : MDM - Master Data Management, Informatica MDM, Data Management.

Additional Information

Contact "Mohit Maurya" for more details at 856-842-1988 Ext:141

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