Direct Support Staff
Natick, MA · On-site
$18.50/hr
This is an entry-level role with meaningful responsibilities and the chance to build lasting ... If you require a reasonable accommodation during the application, interview or hiring process ...
Direct Support Staff
Natick, MA · On-site
$18.50/hr
This is an entry-level role with meaningful responsibilities and the chance to build lasting ... If you require a reasonable accommodation during the application, interview or hiring process ...
Direct Support Staff
North Grafton, MA · On-site
$18.50/hr
This is an entry-level role with meaningful responsibilities and the chance to build lasting ... If you require a reasonable accommodation during the application, interview or hiring process ...
Direct Support Staff
North Grafton, MA · On-site
$18.50/hr
This is an entry-level role with meaningful responsibilities and the chance to build lasting ... If you require a reasonable accommodation during the application, interview or hiring process ...
Direct Support Staff
Medway, MA · On-site
$18.50/hr
This is an entry-level role with meaningful responsibilities and the chance to build lasting ... If you require a reasonable accommodation during the application, interview or hiring process ...
Direct Support Staff
Medway, MA · On-site
$18.50/hr
This is an entry-level role with meaningful responsibilities and the chance to build lasting ... If you require a reasonable accommodation during the application, interview or hiring process ...
Direct Support Staff
Norfolk, MA · On-site
$18.50/hr
This is an entry-level role with meaningful responsibilities and the chance to build lasting ... If you require a reasonable accommodation during the application, interview or hiring process ...
Direct Support Staff
Norfolk, MA · On-site
$18.50/hr
This is an entry-level role with meaningful responsibilities and the chance to build lasting ... If you require a reasonable accommodation during the application, interview or hiring process ...
Direct Support Staff
East Falmouth, MA · On-site
$18.50/hr
This is an entry-level role with meaningful responsibilities and the chance to build lasting ... If you require a reasonable accommodation during the application, interview or hiring process ...
Direct Support Staff
East Falmouth, MA · On-site
$18.50/hr
This is an entry-level role with meaningful responsibilities and the chance to build lasting ... If you require a reasonable accommodation during the application, interview or hiring process ...
Direct Support Staff
$18.50/hr
This is an entry-level role with meaningful responsibilities and the chance to build lasting ... If you require a reasonable accommodation during the application, interview or hiring process ...
Direct Support Staff
$18.50/hr
This is an entry-level role with meaningful responsibilities and the chance to build lasting ... If you require a reasonable accommodation during the application, interview or hiring process ...
Direct Support Staff
$18.50/hr
This is an entry-level role with meaningful responsibilities and the chance to build lasting ... If you require a reasonable accommodation during the application, interview or hiring process ...
Direct Support Staff
$18.50/hr
This is an entry-level role with meaningful responsibilities and the chance to build lasting ... If you require a reasonable accommodation during the application, interview or hiring process ...
Direct Support Staff
$18.50/hr
This is an entry-level role with meaningful responsibilities and the chance to build lasting ... If you require a reasonable accommodation during the application, interview or hiring process ...
Direct Support Staff
$18.50/hr
This is an entry-level role with meaningful responsibilities and the chance to build lasting ... If you require a reasonable accommodation during the application, interview or hiring process ...
Direct Support Staff
$18.50/hr
This is an entry-level role with meaningful responsibilities and the chance to build lasting ... If you require a reasonable accommodation during the application, interview or hiring process ...
Direct Support Staff
$18.50/hr
This is an entry-level role with meaningful responsibilities and the chance to build lasting ... If you require a reasonable accommodation during the application, interview or hiring process ...
Direct Support Staff
$18.50/hr
This is an entry-level role with meaningful responsibilities and the chance to build lasting ... If you require a reasonable accommodation during the application, interview or hiring process ...
Direct Support Staff
$18.50/hr
This is an entry-level role with meaningful responsibilities and the chance to build lasting ... If you require a reasonable accommodation during the application, interview or hiring process ...
Direct Support Staff
$18.50/hr
This is an entry-level role with meaningful responsibilities and the chance to build lasting ... If you require a reasonable accommodation during the application, interview or hiring process ...
Direct Support Staff
$18.50/hr
This is an entry-level role with meaningful responsibilities and the chance to build lasting ... If you require a reasonable accommodation during the application, interview or hiring process ...
Direct Support Staff
$18.50/hr
This is an entry-level role with meaningful responsibilities and the chance to build lasting ... If you require a reasonable accommodation during the application, interview or hiring process ...
Direct Support Staff
$18.50/hr
This is an entry-level role with meaningful responsibilities and the chance to build lasting ... If you require a reasonable accommodation during the application, interview or hiring process ...
Direct Support Staff
$18.50/hr
This is an entry-level role with meaningful responsibilities and the chance to build lasting ... If you require a reasonable accommodation during the application, interview or hiring process ...
Direct Support Staff
$18.50/hr
This is an entry-level role with meaningful responsibilities and the chance to build lasting ... If you require a reasonable accommodation during the application, interview or hiring process ...
This is an entry-level role with meaningful responsibilities and the chance to build lasting ... If you require a reasonable accommodation during the application, interview or hiring process ...
This is an entry-level role with meaningful responsibilities and the chance to build lasting ... If you require a reasonable accommodation during the application, interview or hiring process ...
Direct Support Staff
$18.50/hr
This is an entry-level role with meaningful responsibilities and the chance to build lasting ... If you require a reasonable accommodation during the application, interview or hiring process ...
Direct Support Staff
$18.50/hr
This is an entry-level role with meaningful responsibilities and the chance to build lasting ... If you require a reasonable accommodation during the application, interview or hiring process ...
Direct Support Staff
$18.50/hr
This is an entry-level role with meaningful responsibilities and the chance to build lasting ... If you require a reasonable accommodation during the application, interview or hiring process ...
Direct Support Staff
$18.50/hr
This is an entry-level role with meaningful responsibilities and the chance to build lasting ... If you require a reasonable accommodation during the application, interview or hiring process ...
Direct Support Staff
Natick, MA · On-site
$18.50/hr
This is an entry-level role with meaningful responsibilities and the chance to build lasting ... If you require a reasonable accommodation during the application, interview or hiring process ...
Direct Support Staff
Natick, MA · On-site
$18.50/hr
This is an entry-level role with meaningful responsibilities and the chance to build lasting ... If you require a reasonable accommodation during the application, interview or hiring process ...
Direct Support Staff
$18.50/hr
This is an entry-level role with meaningful responsibilities and the chance to build lasting ... If you require a reasonable accommodation during the application, interview or hiring process ...
Direct Support Staff
$18.50/hr
This is an entry-level role with meaningful responsibilities and the chance to build lasting ... If you require a reasonable accommodation during the application, interview or hiring process ...
Direct Support Staff
$18.50/hr
This is an entry-level role with meaningful responsibilities and the chance to build lasting ... If you require a reasonable accommodation during the application, interview or hiring process ...
Direct Support Staff
$18.50/hr
This is an entry-level role with meaningful responsibilities and the chance to build lasting ... If you require a reasonable accommodation during the application, interview or hiring process ...
Direct Support Staff
$18.50/hr
This is an entry-level role with meaningful responsibilities and the chance to build lasting ... If you require a reasonable accommodation during the application, interview or hiring process ...
Direct Support Staff
$18.50/hr
This is an entry-level role with meaningful responsibilities and the chance to build lasting ... If you require a reasonable accommodation during the application, interview or hiring process ...
Entry Level Application Support information
What is an entry level application support role?
Entry Level Application Support roles are positions designed for individuals who assist users and clients with software applications, often serving as the first point of contact for troubleshooting and resolving technical issues. These roles typically involve monitoring application performance, responding to support tickets or calls, and escalating complex issues to higher-level teams. Entry-level application support staff often work closely with both technical and non-technical users, helping ensure software runs smoothly and efficiently. No extensive prior experience is usually required, though familiarity with basic IT concepts and strong communication skills are important.
What are the key skills and qualifications needed to thrive as an entry level application support specialist?
To thrive as an Entry Level Application Support specialist, you need a basic understanding of software applications, troubleshooting, and general IT knowledge, usually supported by a relevant degree or coursework. Familiarity with ticketing systems like ServiceNow, remote desktop tools, and basic SQL or scripting skills is often required. Strong communication, patience, and problem-solving abilities are crucial soft skills for assisting users and collaborating with team members. These skills ensure efficient resolution of technical issues, high user satisfaction, and smooth operation of supported applications.
What are some common challenges faced by entry level application support specialists and how can they be addressed?
Entry level application support specialists often encounter challenges such as troubleshooting unfamiliar software issues, balancing multiple support tickets, and communicating technical solutions to non-technical users. To address these, it's important to develop strong problem-solving skills, learn effective time management, and practice clear, patient communication. Many teams provide structured training and mentorship, and collaborating closely with more experienced colleagues can help new hires quickly build confidence and technical expertise.
What is the difference between Entry Level Application Support vs Help Desk Technician?
| Aspect | Entry Level Application Support | Help Desk Technician |
|---|---|---|
| Required Credentials | High school diploma or equivalent; some roles prefer certifications like CompTIA A+ | High school diploma; often similar certifications like CompTIA A+ |
| Work Environment | Supporting specific applications, troubleshooting software issues, often within IT teams | Providing technical support to end-users, handling hardware/software problems, often in call centers or on-site |
| Employer & Industry Usage | Common in tech companies, corporate IT departments, software firms | Widely used across various industries including healthcare, finance, and retail |
Entry Level Application Support and Help Desk Technician roles share similar entry requirements and work environments, focusing on troubleshooting and supporting users. However, Application Support often specializes in specific software or applications, while Help Desk roles tend to handle a broader range of hardware and software issues for end-users.
What are the most commonly searched types of Application Support jobs in Massachusetts?
The most popular types of Application Support jobs in Massachusetts are:
What are popular job titles related to Entry Level Application Support jobs in Massachusetts?
For Entry Level Application Support jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Entry Level Application Support jobs in Massachusetts look for?
The top searched job categories for Entry Level Application Support jobs in Massachusetts are:
Job description
Overview
Starting Rate: $18.50/hour
Schedule: Monday through Friday 9am-3pm
We're looking for enthusiastic, compassionate, and motivated team players to provide meaningful support to individuals in a residential setting. If you're ready to start-or grow! - your career in human services, this is a great opportunity to make a real impact every day.
As a Direct Support Staff, you'll provide hands-on support, guidance, and encouragement to adults with developmental disabilities. This is an entry-level role with meaningful responsibilities and the chance to build lasting relationships. In this role, you'll assist individuals with daily living activities, such as personal care, meals, routines and community outings - while helping them build skills and independence.
Who We Are
At Advocates, we provide comprehensive services for people facing developmental, mental health, or other life challenges.
We're a nonprofit, mission-driven organization with a person-centered approach, empowering the individuals we support to make choices, build independence, and live full, meaningful lives. Our work is rooted in respect, compassion, and inclusion, and we envision a world where individual differences are appreciated and celebrated.
At Advocates, we value the ideas, experiences, and contributions of employees and are committed to fostering a supportive, welcoming culture where everyone can grow and thrive.
Minimum Education Required
High School Diploma/GED
Responsibilities
Qualifications
Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience
We are committed to providing equal employment opportunities to all applicants. If you require a reasonable accommodation during the application, interview or hiring process, please contact Human Resources.
Starting Rate: $18.50/hour
Schedule: Monday through Friday 9am-3pm
We're looking for enthusiastic, compassionate, and motivated team players to provide meaningful support to individuals in a residential setting. If you're ready to start-or grow! - your career in human services, this is a great opportunity to make a real impact every day.
As a Direct Support Staff, you'll provide hands-on support, guidance, and encouragement to adults with developmental disabilities. This is an entry-level role with meaningful responsibilities and the chance to build lasting relationships. In this role, you'll assist individuals with daily living activities, such as personal care, meals, routines and community outings - while helping them build skills and independence.
Who We Are
At Advocates, we provide comprehensive services for people facing developmental, mental health, or other life challenges.
We're a nonprofit, mission-driven organization with a person-centered approach, empowering the individuals we support to make choices, build independence, and live full, meaningful lives. Our work is rooted in respect, compassion, and inclusion, and we envision a world where individual differences are appreciated and celebrated.
At Advocates, we value the ideas, experiences, and contributions of employees and are committed to fostering a supportive, welcoming culture where everyone can grow and thrive.
Minimum Education Required
High School Diploma/GED
Responsibilities
- Provide daily support at home and in the community
- Help plan and implement daily routines and activities
- Support individuals in setting and achieving person-centered goals
- Encourage participation in community and social opportunities
- Support household cleaning and maintenance tasks
- Document observations, progress, and any concerns
- Implement established treatment and support plans
- Provide physical intervention in crisis situations when necessary
- Maintain required certifications (CPR/First Aid, MAP, SOLVE, HR/DPPC)
- Ensure individuals are treated with dignity, respect, and in alignment with Human Rights policies
Qualifications
- High school diploma or equivalent required
- Experience in human services or with similar populations preferred
- Strong interpersonal, communication, and coaching skills
- Ability to work in a fast-paced, team-oriented, person-centered environment
- Basic computer skills required
- Valid driver's license, reliable vehicle, and willingness to transport individuals
- Commitment to supporting culturally diverse populations
Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience
We are committed to providing equal employment opportunities to all applicants. If you require a reasonable accommodation during the application, interview or hiring process, please contact Human Resources.