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Entry Level Application Support Jobs in California

Field Application Engineer

Walnut Creek, CA · On-site +1

$54K - $81K/yr

Locations | Entry-Level | Full-Time Are you ready to launch your career with one of the world ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

Field Application Engineer

Costa Mesa, CA · On-site +1

$54K - $81K/yr

Locations | Entry-Level | Full-Time Are you ready to launch your career with one of the world ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

Field Application Engineer

El Segundo, CA · On-site +1

$54K - $81K/yr

Locations | Entry-Level | Full-Time Are you ready to launch your career with one of the world ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

Field Application Engineer

San Diego, CA · On-site +1

$54K - $81K/yr

Locations | Entry-Level | Full-Time Are you ready to launch your career with one of the world ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

Field Application Engineer

Campbell, CA · On-site +1

$54K - $81K/yr

Locations | Entry-Level | Full-Time Are you ready to launch your career with one of the world ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

Studio Coordinator-San Mateo

San Mateo, CA

$14.75 - $19.25/hr

This SC role is an entry-level position which will allow you to learn the business and develop the ... Subbing Application; support training and usage for teaching team * HRIS Application; support ...

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Entry Level Application Support information

What are Entry Level Application Support roles?

Entry Level Application Support roles are positions designed for individuals who assist users and clients with software applications, often serving as the first point of contact for troubleshooting and resolving technical issues. These roles typically involve monitoring application performance, responding to support tickets or calls, and escalating complex issues to higher-level teams. Entry-level application support staff often work closely with both technical and non-technical users, helping ensure software runs smoothly and efficiently. No extensive prior experience is usually required, though familiarity with basic IT concepts and strong communication skills are important.

What are some common challenges faced by entry level application support specialists and how can they be addressed?

Entry level application support specialists often encounter challenges such as troubleshooting unfamiliar software issues, balancing multiple support tickets, and communicating technical solutions to non-technical users. To address these, it's important to develop strong problem-solving skills, learn effective time management, and practice clear, patient communication. Many teams provide structured training and mentorship, and collaborating closely with more experienced colleagues can help new hires quickly build confidence and technical expertise.

What are the key skills and qualifications needed to thrive as an Entry Level Application Support specialist, and why are they important?

To thrive as an Entry Level Application Support specialist, you need a basic understanding of software applications, troubleshooting, and general IT knowledge, usually supported by a relevant degree or coursework. Familiarity with ticketing systems like ServiceNow, remote desktop tools, and basic SQL or scripting skills is often required. Strong communication, patience, and problem-solving abilities are crucial soft skills for assisting users and collaborating with team members. These skills ensure efficient resolution of technical issues, high user satisfaction, and smooth operation of supported applications.

What is the difference between Entry Level Application Support vs Help Desk Technician?

AspectEntry Level Application SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; some roles prefer certifications like CompTIA A+High school diploma; often similar certifications like CompTIA A+
Work EnvironmentSupporting specific applications, troubleshooting software issues, often within IT teamsProviding technical support to end-users, handling hardware/software problems, often in call centers or on-site
Employer & Industry UsageCommon in tech companies, corporate IT departments, software firmsWidely used across various industries including healthcare, finance, and retail

Entry Level Application Support and Help Desk Technician roles share similar entry requirements and work environments, focusing on troubleshooting and supporting users. However, Application Support often specializes in specific software or applications, while Help Desk roles tend to handle a broader range of hardware and software issues for end-users.

What are the most commonly searched types of Application Support jobs in California? The most popular types of Application Support jobs in California are:
What are popular job titles related to Entry Level Application Support jobs in California? For Entry Level Application Support jobs in California, the most frequently searched job titles are:
What job categories do people searching Entry Level Application Support jobs in California look for? The top searched job categories for Entry Level Application Support jobs in California are:
Intern, Applications Developer

$19 - $20/hr

Other

Posted 22 days ago


Job description

Intern Applications Developer

  • Location: Burbank, CA (onsite)
  • Schedule: Day shift, 9:00 AM start
  • Compensation: $19-20/hour

Pixelogic provides a broad range of solutions across film and television post-production, localization, and distribution. This role sits within the team that develops scalable applications and services to support an ever-changing entertainment landscape. We are seeking talented individuals who can help advance the state of the art in media processing.

You will go through training, learning, and knowledge application for twelve weeks. Each week you will be required to meet or exceed set objectives and will evaluate these goals in a regular 1-1 meeting. You will be assigned a direct manager and a mentor resource to help you learn and develop. Your work will be hands-on, and the skills acquired in this role are transferable to any entry-level Application Developer role.

Training includes introduction to process and procedures as well as systems and support. Throughout the twelve weeks you will follow a curriculum that incorporates planned learning experiences through the Pixelogic LMS, in-person coaching, and application.

Description:

  • Work in an agile team to develop, test, deploy and maintain services that support Pixelogic's end-to-end supply chain.
  • Collaborate with lead developers to design, develop, and maintain software applications, features, and systems using modern software development methodologies.
  • Assist in the development and maintenance of software applications, ensuring functionality and optimization.
  • Debug and troubleshoot software issues, implementing effective solutions.
  • Document software designs, coding procedures, and program functionalities.
  • Perform unit tests and work with QA and deployment team towards a complete product.
  • Participate in code reviews and provide constructive feedback to improve code quality.

For interview consideration:

Applicants must have completed their Bachelor's or Master's Degree requirements in Computer Science, Software Engineering, or related field from an accredited institution.

A Master's Degree is not required but desirable. Candidate must be able to provide a copy of school transcripts upon request.