Application Support
Santa Ana, CA · On-site
Development/Application Support Santa Ana CA 6 month Contract to hire (1) Critical business need ... This includes incident management, availability management, problem management, capacity management ...
Santa Ana, CA · On-site
Development/Application Support Santa Ana CA 6 month Contract to hire (1) Critical business need ... This includes incident management, availability management, problem management, capacity management ...
Santa Ana, CA · On-site
Development/Application Support Santa Ana CA 6 month Contract to hire (1) Critical business need ... This includes incident management, availability management, problem management, capacity management ...
Application Production Support Manager Location: Los Angeles, CA (Onsite - Local candidates preferred) Duration: Long term contract Job Responsibilities: * Ensure SLA compliance and maintain high ...
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Application Production Support Manager Location: Los Angeles, CA (Onsite - Local candidates preferred) Duration: Long term contract Job Responsibilities: * Ensure SLA compliance and maintain high ...
$9K - $110K/yr
Application Support Manager (Administrator I) Apply now Job no: 554020 Work type: Management (MPP) Location: Chico Categories: MPP, Administrative, At-Will, Full Time, Information Systems ...
$9K - $110K/yr
Application Support Manager (Administrator I) Apply now Job no: 554020 Work type: Management (MPP) Location: Chico Categories: MPP, Administrative, At-Will, Full Time, Information Systems ...
Chico, CA · On-site
$9K - $110K/yr
Application Support Manager (Administrator I) Job no: 554020 Work type: Management (MPP) Location: Chico Categories: MPP, Administrative, At-Will, Full Time, Information Systems & Technology Our ...
Chico, CA · On-site
$9K - $110K/yr
Application Support Manager (Administrator I) Job no: 554020 Work type: Management (MPP) Location: Chico Categories: MPP, Administrative, At-Will, Full Time, Information Systems & Technology Our ...
San Diego, CA · On-site
Job Summary (includes but is not limited to the following, other duties may be assigned) The Manager of Application Support will lead a team of 10-15 software developers, including leads, seniors ...
San Diego, CA · On-site
Job Summary (includes but is not limited to the following, other duties may be assigned) The Manager of Application Support will lead a team of 10-15 software developers, including leads, seniors ...
Job Summary (includes but is not limited to the following, other duties may be assigned) The Manager of Application Support will lead a team of 10-15 software developers, including leads, seniors ...
Job Summary (includes but is not limited to the following, other duties may be assigned) The Manager of Application Support will lead a team of 10-15 software developers, including leads, seniors ...
Chico, CA · On-site
$9K - $110K/yr
Application Support Manager (Administrator I) Apply now Job no: 554020 Work type: Management (MPP) Location: Chico Categories: MPP, Administrative, At-Will, Full Time, Information Systems ...
Chico, CA · On-site
$9K - $110K/yr
Application Support Manager (Administrator I) Apply now Job no: 554020 Work type: Management (MPP) Location: Chico Categories: MPP, Administrative, At-Will, Full Time, Information Systems ...
Job Summary (includes but is not limited to the following, other duties may be assigned) The Manager of Application Support will lead a team of 10-15 software developers, including leads, seniors ...
Job Summary (includes but is not limited to the following, other duties may be assigned) The Manager of Application Support will lead a team of 10-15 software developers, including leads, seniors ...
Skills: The IT Software Application Support Lead provides technical implementation and oversight to the Assay/Compound Request and Inventory Management System, and Biologics Registration System ...
Skills: The IT Software Application Support Lead provides technical implementation and oversight to the Assay/Compound Request and Inventory Management System, and Biologics Registration System ...
Santa Ana, CA · On-site
Company Description Development/Application Support Santa Ana CA 6 month Contract to hire (1) ... This includes incident management, availability management, problem management, capacity management ...
Santa Ana, CA · On-site
Company Description Development/Application Support Santa Ana CA 6 month Contract to hire (1) ... This includes incident management, availability management, problem management, capacity management ...
Sacramento, CA · On-site
$25 - $27/hr
Application Support Analyst Department: Information Services Reports to: Application Support ... The position also manages user account creation, maintenance, and permission administration within ...
Sacramento, CA · On-site
$25 - $27/hr
Application Support Analyst Department: Information Services Reports to: Application Support ... The position also manages user account creation, maintenance, and permission administration within ...
San Diego, CA · On-site
$25 - $28/hr
This role focuses on managing support tickets, troubleshooting application issues, and owning problems through resolution. The ideal candidate has a basic understanding of programming, can read and ...
San Diego, CA · On-site
$25 - $28/hr
This role focuses on managing support tickets, troubleshooting application issues, and owning problems through resolution. The ideal candidate has a basic understanding of programming, can read and ...
Los Angeles, CA · On-site
JD Application support Engineers with Net Microsoft Tech stack and Wealth COTS product experience ... management good understanding of Service Now Understanding of Major incident process strong ...
Los Angeles, CA · On-site
JD Application support Engineers with Net Microsoft Tech stack and Wealth COTS product experience ... management good understanding of Service Now Understanding of Major incident process strong ...
Responsibilities : • Manage day to day production support delivery of a Java application maintenance team. • Escalate delivery issues to the Application Support Consultant and IT Manager on daily ...
Responsibilities : • Manage day to day production support delivery of a Java application maintenance team. • Escalate delivery issues to the Application Support Consultant and IT Manager on daily ...
Fresno, CA · On-site
$55K - $99K/yr
Summary The I.T. Application Support Supervisor is responsible for overseeing the tactical ... Exceptional organizational and multitasking abilities to manage competing priorities. * Excellent ...
Fresno, CA · On-site
$55K - $99K/yr
Summary The I.T. Application Support Supervisor is responsible for overseeing the tactical ... Exceptional organizational and multitasking abilities to manage competing priorities. * Excellent ...
Summary The I.T. Application Support Supervisor is responsible for overseeing the tactical ... Exceptional organizational and multitasking abilities to manage competing priorities. * Excellent ...
Summary The I.T. Application Support Supervisor is responsible for overseeing the tactical ... Exceptional organizational and multitasking abilities to manage competing priorities. * Excellent ...
Fresno, CA · On-site
$55K - $99K/yr
Summary The I.T. Application Support Supervisor is responsible for overseeing the tactical ... Exceptional organizational and multitasking abilities to manage competing priorities. * Excellent ...
Fresno, CA · On-site
$55K - $99K/yr
Summary The I.T. Application Support Supervisor is responsible for overseeing the tactical ... Exceptional organizational and multitasking abilities to manage competing priorities. * Excellent ...
San Diego, CA · On-site
$85/hr
Join San Diego Unified School District as a Custom Application Support Specialist, where you'll ... Familiarity with programming languages and database management. * Ability to work collaboratively ...
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San Diego, CA · On-site
$85/hr
Join San Diego Unified School District as a Custom Application Support Specialist, where you'll ... Familiarity with programming languages and database management. * Ability to work collaboratively ...
The Manager of Applications Support is responsible for leading and managing application support ... Application Support Leadership * Own service delivery for the organization's application portfolio ...
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The Manager of Applications Support is responsible for leading and managing application support ... Application Support Leadership * Own service delivery for the organization's application portfolio ...
The Manager of Applications Support is responsible for leading and managing application support ... Application Support Leadership * Own service delivery for the organization's application portfolio ...
The Manager of Applications Support is responsible for leading and managing application support ... Application Support Leadership * Own service delivery for the organization's application portfolio ...
$60.2K - $69.6K
12% of jobs
$69.6K - $79K
9% of jobs
$82.5K is the 25th percentile. Wages below this are outliers.
$79K - $88.3K
11% of jobs
The median wage is $94.6K / yr.
$88.3K - $97.7K
27% of jobs
$97.7K - $107.1K
5% of jobs
$107.1K - $116.5K
4% of jobs
$122.3K is the 75th percentile. Wages above this are outliers.
$116.5K - $125.8K
11% of jobs
$125.8K - $135.2K
2% of jobs
$135.2K - $144.6K
5% of jobs
$144.6K - $154K
7% of jobs
$154K - $163.3K
6% of jobs
$60.2K
$105.6K
$163.3K
| Aspect | Application Support Manager | Application Support Specialist |
|---|---|---|
| Responsibilities | Oversees support teams, manages escalations, and ensures service quality | Provides technical support, troubleshoots issues, and assists users |
| Required Skills | Leadership, communication, technical knowledge | Technical troubleshooting, customer service skills |
| Certifications | ITIL, relevant technical certifications | ITIL, basic technical certifications |
| Work Environment | Management, team coordination, client interaction | Help desk, technical support, user interaction |
The Application Support Manager focuses on leading support teams and managing service quality, while the Application Support Specialist handles direct technical support and troubleshooting. Both roles require technical knowledge and certifications like ITIL, but differ mainly in scope and responsibilities.
Application support managers determine problems that users have with an application, then design and develop solutions to those issues. In this role, you may review the reports of bugs or problems, create a plan to address those issues, and train staff on how to implement the plan. Many application support managers also participate in the hiring process to find staff who are capable of isolating and resolving technical problems. Some companies may also expect them to provide input to administrative managers on hardware and software purchasing decisions. Application support managers usually have several years of experience in solving complex technical problems.
Contractor
Posted 13 days ago
Development/Application Support
Santa Ana CA
6 month Contract to hire
Job description:
(1) Critical business need for the role: To provide production support for PAS - Prior Authorization System application which is a critical business application as part of the PAS SSMO team. This includes incident management, availability management, problem management, capacity management for PAS and also coordination across multiple applications, data management and with PA Ops team.
(2) Significant contributions of role: Incident management, availability management, problem management, capacity management for PAS and also coordination across multiple applications, data management and with PA Ops team. Monitor correspondence flow to ensure those are in compliance with CMS and do not result in IREs.
(3) Impact to business if not filled: Impact to the NPS scores, potential impact to the Member and agent experiences
(4) Primary purpose of role: cost savings, revenue generating, compliance requirement, other (describe): Cost Avoidance
What Project/Projects will the candidate be working on while on assignment?
PAS - Prior Authorization System
Is this person a sole contributor or part of a team?
If so, please describe the team? (Name of team, size of team, etc.)
Part of the PAS SSMO team.
What are the top 5-10 responsibilities for this position? (Please be detailed as to what the candidate is expected to do or complete on a daily basis)
1. Coordination across multiple applications
2. Monitor Correspondences workflow to ensure those are in compliance with CMS regulations.
3. Incident Management
4. Problem Management
5. Availability Management
6. Quality Management
Thanks and Regards,
--
Madhavi Singh
Last Word Consulting Inc.
Contact: (201)957-1000 - Ext. 405| | Fax: (201)221-8004
All your information will be kept confidential according to EEO guidelines.