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Entry Level Application Support Jobs (NOW HIRING)

InstantServe LLC

Data Analyst

Tallahassee, FL · On-site

Tallahassee, FL 32399 Position Overview:- We are seeking an Entry-Level Web Applications Programmer to support business modernization, data analysis, reporting, and application support initiatives.

Code Plus Inc

Helpdesk Technician

Fairfax, VA · On-site

$19.75 - $26.75/hr

Helpdesk Technician - Tier 1 (Application Support) Location: Training on site in Merrifield for a ... This is an entry-level role ideal for candidates who are eager to grow their technical skills while ...

L7 Solutions

IT Support Agent

Fort Lauderdale, FL · On-site

As the entry-level position on our Support Desk, this role provides the opportunity to get started ... Provide application support (Office/Microsoft 365, QuickBooks, etc.) * Configure hardware and ...

L7 Solutions

IT Support Agent

Fort Lauderdale, FL · On-site

$14 - $16/hr

As the entry-level position on our Support Desk, this role provides the opportunity to get started ... Provide application support (Office/Microsoft 365, QuickBooks, etc.) * Configure hardware and ...

WheelHouse IT

IT Support Agent

Fort Lauderdale, FL · On-site

$24K - $31K/yr

As the entry-level position on our Support Desk, this role provides the opportunity to get started ... Provide application support (Office/Microsoft 365, QuickBooks, etc.) * Configure hardware and ...

WheelHouse IT

IT Support Agent

Orlando, FL · On-site

$15 - $16/hr

As the entry-level position on our Support Desk, this role provides the opportunity to get started ... Provide application support (Office/Microsoft 365, QuickBooks, etc.) * Configure hardware and ...

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Entry Level Application Support information

See salary details

$33K

$71.9K

$116.5K

How much do entry level application support jobs pay per year?

As of Jul 16, 2026, the average yearly pay for entry level application support in the United States is $71,948.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $85,000.00 per year, depending on experience, location, and employer.

What are Entry Level Application Support roles?

Entry Level Application Support roles are positions designed for individuals who assist users and clients with software applications, often serving as the first point of contact for troubleshooting and resolving technical issues. These roles typically involve monitoring application performance, responding to support tickets or calls, and escalating complex issues to higher-level teams. Entry-level application support staff often work closely with both technical and non-technical users, helping ensure software runs smoothly and efficiently. No extensive prior experience is usually required, though familiarity with basic IT concepts and strong communication skills are important.

What are some common challenges faced by entry level application support specialists and how can they be addressed?

Entry level application support specialists often encounter challenges such as troubleshooting unfamiliar software issues, balancing multiple support tickets, and communicating technical solutions to non-technical users. To address these, it's important to develop strong problem-solving skills, learn effective time management, and practice clear, patient communication. Many teams provide structured training and mentorship, and collaborating closely with more experienced colleagues can help new hires quickly build confidence and technical expertise.

What are the key skills and qualifications needed to thrive as an Entry Level Application Support specialist, and why are they important?

To thrive as an Entry Level Application Support specialist, you need a basic understanding of software applications, troubleshooting, and general IT knowledge, usually supported by a relevant degree or coursework. Familiarity with ticketing systems like ServiceNow, remote desktop tools, and basic SQL or scripting skills is often required. Strong communication, patience, and problem-solving abilities are crucial soft skills for assisting users and collaborating with team members. These skills ensure efficient resolution of technical issues, high user satisfaction, and smooth operation of supported applications.

What is the difference between Entry Level Application Support vs Help Desk Technician?

AspectEntry Level Application SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; some roles prefer certifications like CompTIA A+High school diploma; often similar certifications like CompTIA A+
Work EnvironmentSupporting specific applications, troubleshooting software issues, often within IT teamsProviding technical support to end-users, handling hardware/software problems, often in call centers or on-site
Employer & Industry UsageCommon in tech companies, corporate IT departments, software firmsWidely used across various industries including healthcare, finance, and retail

Entry Level Application Support and Help Desk Technician roles share similar entry requirements and work environments, focusing on troubleshooting and supporting users. However, Application Support often specializes in specific software or applications, while Help Desk roles tend to handle a broader range of hardware and software issues for end-users.

What cities are hiring for Entry Level Application Support jobs? Cities with the most Entry Level Application Support job openings:
What are the most commonly searched types of Application Support jobs? The most popular types of Application Support jobs are:
What states have the most Entry Level Application Support jobs? States with the most job openings for Entry Level Application Support jobs include:
What job categories do people searching Entry Level Application Support jobs look for? The top searched job categories for Entry Level Application Support jobs are:
Entry Level Application Support jobs near you
Intern Support Technician

Intern Support Technician

Texas Department of Transportation

Odessa, TX

$15.25 - $19.50/hr

Part-time

Posted 22 days ago

Texas Department Of Transportation rating

8.9

Company rating: 8.9 out of 10

Based on 38 frontline employees who took The Breakroom Quiz

79th of 693 rated public administrative organizations

Job description

Performs entry-level administrative support work. Work involves performing a wide range of administrative and office support work for the department. Employees at this level perform assignments following specific instructions and are subject to frequent review by the immediate supervisor.

Essential Duties:

  • Answers the telephone, evaluates requests, answers questions, routes messages, and/or serves as receptionist or front desk assistant.

  • Assists in maintaining confidential information and records.

  • Assists in performing inventory of materials, supplies, and equipment.

  • Assists in processing routine documents such as vouchers, personnel records, titles or registrations.

  • Assists with general warehousing duties such as stocking and issuing materials and supplies, maintaining records, and maintaining warehouse areas.

  • Disseminates information to the public.

  • Maintains files, records, and logs.

  • Maintains radio contact with field units and others.

  • Makes copies and distributes as instructed.

  • Opens, sorts, and distributes mail.

  • Performs preliminary research on assignments and gathers pertinent data.

  • Performs routine word processing duties and conducts quality checks of documents created.

  • Runs errands as required.

  • Performs other job responsibilities as assigned.

Minimum Qualifications:Education: 

Must be a student in high school or other educational institution or accepted into a college, university or educational institution.

Other Conditions:

  • Must be at least 16 years of age, a student currently enrolled in high school or any institution of higher education to include a trade/vocational school.

  • Employees at least 18 years of age with valid driver's license may be assigned driving duties and may use power tools.

Preferred Qualifications:Physical Requirements and Working Conditions:

  • Subject to environmental conditions; protection from weather but not temperature changes

  • Light work: Lift up to 20 lbs at a time and frequently lift or carry objects up to 10 lbs

  • Sitting - prolonged periods of time

  • Standing-prolonged periods of time

  • Repetitive Motion-substantial movements of the wrists, hands, and/or fingers

  • Close Visual Acuity-work includes data/figures; view a computer screen; extensive reading

Conditions of Employment:

Please read the Standard Conditions of Employment (TxDOT) for all positions.

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