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Entry Level Application Support Jobs (NOW HIRING)

L7 Solutions

IT Support Agent

Fort Lauderdale, FL · On-site

$14 - $16/hr

As the entry-level position on our Support Desk, this role provides the opportunity to get started ... Provide application support (Office/Microsoft 365, QuickBooks, etc.) * Configure hardware and ...

WheelHouse IT

IT Support Agent

Fort Lauderdale, FL · On-site

$24K - $31K/yr

As the entry-level position on our Support Desk, this role provides the opportunity to get started ... Provide application support (Office/Microsoft 365, QuickBooks, etc.) * Configure hardware and ...

InstantServe LLC

Systems Engineer

Albany, NY · On-site

This role focuses on desktop application support, help desk services, basic network administration ... Customer-service oriented with strong communication skills. * Entry-level certifications (CompTIA A ...

3-Dimensional Services Group

IT Coordinator

Lapeer, MI · On-site

3 Dimensional Services is seeking an Entry Level IT Professional to support and troubleshoot hardware and application installations. The selected candidate will work alongside staff to provide first ...

asburyauto

IT Helpdesk Support Specialist I

Draper, UT · On-site

Previous internship, part-time, or entry-level technical support experience * Automotive dealership ... Application Support * IT Operations We believe in promoting from within and helping our employees ...

asburyauto

IT Helpdesk Support Specialist I

Draper, UT · On-site

Previous internship, part-time, or entry-level technical support experience * Automotive dealership ... Application Support * IT Operations We believe in promoting from within and helping our employees ...

HHC

Cyber Security Analyst

Indianapolis, IN · On-site

... access including entry level, application level and physical level. The position will be ... Support and manage the organization's Security Awareness program. * Provide support for internal ...

ThreatLocker

Application Technician

Orlando, FL · On-site

The Application Technician role is an entry-level position responsible for updating and maintaining applications, troubleshooting issues, and providing hardware support within client environments.

ThreatLocker

Application Technician

Orlando, FL · On-site

The Application Technician role is an entry-level position responsible for updating and maintaining applications, building test environments, diagnosing issues, and providing hardware support.

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Entry Level Application Support information

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$33K

$71.9K

$116.5K

How much do entry level application support jobs pay per year?

As of Aug 6, 2026, the average yearly pay for entry level application support in the United States is $71,948.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $85,000.00 per year, depending on experience, location, and employer.

What is an entry level application support role?

Entry Level Application Support roles are positions designed for individuals who assist users and clients with software applications, often serving as the first point of contact for troubleshooting and resolving technical issues. These roles typically involve monitoring application performance, responding to support tickets or calls, and escalating complex issues to higher-level teams. Entry-level application support staff often work closely with both technical and non-technical users, helping ensure software runs smoothly and efficiently. No extensive prior experience is usually required, though familiarity with basic IT concepts and strong communication skills are important.

What are some common challenges faced by entry level application support specialists and how can they be addressed?

Entry level application support specialists often encounter challenges such as troubleshooting unfamiliar software issues, balancing multiple support tickets, and communicating technical solutions to non-technical users. To address these, it's important to develop strong problem-solving skills, learn effective time management, and practice clear, patient communication. Many teams provide structured training and mentorship, and collaborating closely with more experienced colleagues can help new hires quickly build confidence and technical expertise.

What are the key skills and qualifications needed to thrive as an entry level application support specialist?

To thrive as an Entry Level Application Support specialist, you need a basic understanding of software applications, troubleshooting, and general IT knowledge, usually supported by a relevant degree or coursework. Familiarity with ticketing systems like ServiceNow, remote desktop tools, and basic SQL or scripting skills is often required. Strong communication, patience, and problem-solving abilities are crucial soft skills for assisting users and collaborating with team members. These skills ensure efficient resolution of technical issues, high user satisfaction, and smooth operation of supported applications.

What is the difference between Entry Level Application Support vs Help Desk Technician?

AspectEntry Level Application SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; some roles prefer certifications like CompTIA A+High school diploma; often similar certifications like CompTIA A+
Work EnvironmentSupporting specific applications, troubleshooting software issues, often within IT teamsProviding technical support to end-users, handling hardware/software problems, often in call centers or on-site
Employer & Industry UsageCommon in tech companies, corporate IT departments, software firmsWidely used across various industries including healthcare, finance, and retail

Entry Level Application Support and Help Desk Technician roles share similar entry requirements and work environments, focusing on troubleshooting and supporting users. However, Application Support often specializes in specific software or applications, while Help Desk roles tend to handle a broader range of hardware and software issues for end-users.

What cities are hiring for Entry Level Application Support jobs? Cities with the most Entry Level Application Support job openings:
What are the most commonly searched types of Application Support jobs? The most popular types of Application Support jobs are:
What states have the most Entry Level Application Support jobs? States with the most job openings for Entry Level Application Support jobs include:
What job categories do people searching Entry Level Application Support jobs look for? The top searched job categories for Entry Level Application Support jobs are:
Entry Level Application Support jobs near you
Infographic showing various Entry Level Application Support job openings in the United States as of July 2026, with employment types broken down into 77% Full Time, 17% Part Time, 1% Temporary, and 5% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $71,948 per year, or $34.6 per hour.

IT Support Agent

L7 Solutions

Fort Lauderdale, FL • On-site

$14 - $16/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 4 days ago

Job description

L7 Solutions is seeking a passionate and driven Support Agent to join our dynamic team. As the entry-level position on our Support Desk, this role provides the opportunity to get started in the field of IT from the ground up. Our Support Agents play a critical role as our end users' first point of contact, providing friendly, respectful, and knowledgeable service over the phone or through email.
Requirements:
  • Passionate about technology with basic technical knowledge
  • Comfortable providing phone support to clients
  • Excellent customer service skills
  • Clear written and verbal communication
  • Capable of working a standard M-F work week (and very occasional nights/weekends)
  • Local to the greater Fort Lauderdale area

At L7, we offer internal training paths, career planning, and unlimited access to professional training courses to keep our team members up-to-date with the latest tech topics. Our Support Agents will have the opportunity to learn our systems and clients before fully immersing themselves in a technician role. With the right work ethic and initiative, candidates can be fast-tracked to become knowledgeable Support Technicians within three to six months.
Responsibilities:
  • Answer incoming calls from clients
  • Resolve simple or fast tickets
  • Create tickets and route calls to a team of technicians
  • Provide application support (Office/Microsoft 365, QuickBooks, etc.)
  • Configure hardware and install common peripheral devices
  • Provide basic network support - configuration of wireless routers and access points
  • Access client systems via RMM tools
  • Conduct peer-to-peer training and shadowing
  • Manage basic logistics and inventory for enterprise-level clients

We offer competitive compensation of $14-$16 per hour, along with benefits such as health, vision, dental insurance, short and long-term disability, life insurance, 401(k) plan with match, and company-sponsored cell phone for personal use. We also have Friday Happy Hours and quarterly major events to promote team bonding. Our headquarters location is in Fort Lauderdale, FL, and while introductory training is provided on-site, employees may have the opportunity to work from home.
If you are a student or recent graduate who is passionate about technology and excited to start a career in IT, apply now and we will be in touch within 7 business days. Only local candidates need apply.

Apply