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Entry Level Application Support Jobs in Texas (NOW HIRING)

Field Application Engineer

Frisco, TX ยท On-site +1

$54K - $81K/yr

Locations | Entry-Level | Full-Time Are you ready to launch your career with one of the world ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

Field Application Engineer

The Woodlands, TX ยท On-site +1

$54K - $81K/yr

Locations | Entry-Level | Full-Time Are you ready to launch your career with one of the world ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

Field Application Engineer

Austin, TX ยท On-site +1

$54K - $81K/yr

Locations | Entry-Level | Full-Time Are you ready to launch your career with one of the world ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

Launch Your IT Career With Hands-On Experience! Entry-Level IT Support Role - Full Training ... Coppell,TX. Application Deadline This position is anticipated to close on Jul 23, 2026. About ...

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Entry Level Application Support information

What are Entry Level Application Support roles?

Entry Level Application Support roles are positions designed for individuals who assist users and clients with software applications, often serving as the first point of contact for troubleshooting and resolving technical issues. These roles typically involve monitoring application performance, responding to support tickets or calls, and escalating complex issues to higher-level teams. Entry-level application support staff often work closely with both technical and non-technical users, helping ensure software runs smoothly and efficiently. No extensive prior experience is usually required, though familiarity with basic IT concepts and strong communication skills are important.

What are some common challenges faced by entry level application support specialists and how can they be addressed?

Entry level application support specialists often encounter challenges such as troubleshooting unfamiliar software issues, balancing multiple support tickets, and communicating technical solutions to non-technical users. To address these, it's important to develop strong problem-solving skills, learn effective time management, and practice clear, patient communication. Many teams provide structured training and mentorship, and collaborating closely with more experienced colleagues can help new hires quickly build confidence and technical expertise.

What are the key skills and qualifications needed to thrive as an Entry Level Application Support specialist, and why are they important?

To thrive as an Entry Level Application Support specialist, you need a basic understanding of software applications, troubleshooting, and general IT knowledge, usually supported by a relevant degree or coursework. Familiarity with ticketing systems like ServiceNow, remote desktop tools, and basic SQL or scripting skills is often required. Strong communication, patience, and problem-solving abilities are crucial soft skills for assisting users and collaborating with team members. These skills ensure efficient resolution of technical issues, high user satisfaction, and smooth operation of supported applications.

What is the difference between Entry Level Application Support vs Help Desk Technician?

AspectEntry Level Application SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; some roles prefer certifications like CompTIA A+High school diploma; often similar certifications like CompTIA A+
Work EnvironmentSupporting specific applications, troubleshooting software issues, often within IT teamsProviding technical support to end-users, handling hardware/software problems, often in call centers or on-site
Employer & Industry UsageCommon in tech companies, corporate IT departments, software firmsWidely used across various industries including healthcare, finance, and retail

Entry Level Application Support and Help Desk Technician roles share similar entry requirements and work environments, focusing on troubleshooting and supporting users. However, Application Support often specializes in specific software or applications, while Help Desk roles tend to handle a broader range of hardware and software issues for end-users.

What are the most commonly searched types of Application Support jobs in Texas? The most popular types of Application Support jobs in Texas are:
What are popular job titles related to Entry Level Application Support jobs in Texas? For Entry Level Application Support jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Entry Level Application Support jobs in Texas look for? The top searched job categories for Entry Level Application Support jobs in Texas are:
What cities in Texas are hiring for Entry Level Application Support jobs? Cities in Texas with the most Entry Level Application Support job openings:
Application Administrator I

Application Administrator I

Vish Consulting Services Inc

Austin, TX โ€ข On-site

$36/hr

Contractor

Posted 18 days ago


Job description

VCS is looking for an Application Administrator I for one of our client

Job Title - Applications Administrator I

Pay - $36

Job Location โ€“ Austin, TX 78744

Contact- 6 + Months (with the possible extension)

Job Description - General Overview: At an entry level, provides support for software applications in areas such as configuration, deployment, installation, tuning, monitoring, maintenance and updating. Provides technical assistance and training on applications as needed to users and IT staff. Creates documentation for application support. This position develops competence by performing structured work assignments and receives instruction, guidance and direction from supervisor, manager and/or more experienced colleagues.

- Administers software applications in areas such as configuration, deployment, installation, tuning, monitoring, maintenance, updating, documentation and data archiving.

- Works with QA/QC team to test, review and document installation, operation and troubleshooting procedures. - Assists in the design and implements backup, recovery, disaster recovery and monitoring plan for software applications.

- Provides technical assistance, customer service and problem resolution for applications supported. - Develops and runs queries and other reporting for users.

- Adds/removes users from the application and/or sets up the application to utilize clientโ€™s single sign on. - Pursues new technologies, knowledge, training and problem resolutions.ย  Researches, tests and develops these technologies.

- Acts as member of software application project teams under the direction of senior or supervisory level staff.ย  May provide documentation for projects.

- Implements system enhancements.ย  Assists in developing recommendations for application purchases and upgrades.

- May perform administration of application servers, including backup, recovery, disaster recovery, monitoring, tuning and documentation to ensure systems are available for customers. - Understands and incorporates applicable functional area, field and operational aspects into administration activities.

- Adheres to NERC CIP (Critical Infrastructure Protection) Standards, NIST (National Institute of standards and Technology), ISA (Instrumentation, Systems, and Automation Society), and IEEE (Institute of Electrical and Electronics Engineers) as applicable to application supported. This general overview only includes essential functions of the job and does not imply that these are the only duties to be performed by the employee occupying this position.ย  Employees will be required to follow any other job-related instruction and to perform any other job-related duties requested by supervisor or management.

Minimum Qualifications: Four or more years of experience in providing troubleshooting, configuration, administration and support for software applications. A degree(s) in computer science, information technology or relevant field may be substituted per Clientโ€™s guidelines for certain years of experience

Knowledge, Skills and Abilities: Knowledge of applications supported Knowledge of computers, network components, operating systems and software applications as related to applications supported Skill in providing customer service Skill in verbal and written communication Skill in troubleshooting Skill in articulating complex, technical information to both technical and nontechnical audiences Skill in meeting deadlines Skill in providing training and mentoring to less experienced staff Intermediate skill level in applications supported Ability to work in a team environment Ability to balance and manage competing high priority work demands.

Work Environment: Work hours for incumbents other than location listed below are spent in an office environment Work hours of incumbents at FPP Facilities are primarily spent in an office environment Some work hours of incumbents at FPP Facilities are spent in a control room/plant floor environment Work involves weekends, holidays and nonstandard hours for application support and after hours application deployment

Physical Demands: Work involves constant finger/hand manipulation in using a keyboard and mouse Work of incumbents at FPP involves lifting up to 30 pounds less than 20% of the times lifting up to 30 pounds less than 20% of the time

Thank You!

Bhanendra S Singh
Vish Consulting Services(VCS)
bhanendra @vishusa.com

#ApplicationAdministrator #ITSupportTechnician #ApplicationPurchase #Troubleshooting #Configuration

#ApplicationAdministrator #ITSupportTechnician #ApplicationPurchase #Troubleshooting #Configuration