ZipRecruiter

Log In

2

Entry Level Application Support Jobs in Texas (NOW HIRING)

Cresa

Application Support Specialist

Addison, TX · On-site

Summary We have an exceptional entry-level opportunity for the right individual as an Application Support Specialist. This position is responsible for providing our clients with support and training ...

Cresa

Application Support Specialist

Addison, TX · On-site

Summary We have an exceptional entry-level opportunity for the right individual as an Application Support Specialist. This position is responsible for providing our clients with support and training ...

Choice Staffing

Support Analyst

San Antonio, TX · On-site

This is an entry-level position designed for an individual with strong technical aptitude, problem ... Respond to user support requests, diagnose application issues, and provide timely resolution or ...

KEYENCE

Field Application Engineer '27

Austin, TX · On-site +1

$53K - $80K/yr

Locations | Entry-Level | Full-Time Are you ready to launch your career with one of the world ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

next page

Showing results 1-20

All JobsApplication Support JobsEntry Level Application Support JobsEntry Level Application Support Jobs in Texas

Entry Level Application Support information

What is an entry level application support role?

Entry Level Application Support roles are positions designed for individuals who assist users and clients with software applications, often serving as the first point of contact for troubleshooting and resolving technical issues. These roles typically involve monitoring application performance, responding to support tickets or calls, and escalating complex issues to higher-level teams. Entry-level application support staff often work closely with both technical and non-technical users, helping ensure software runs smoothly and efficiently. No extensive prior experience is usually required, though familiarity with basic IT concepts and strong communication skills are important.

What are some common challenges faced by entry level application support specialists and how can they be addressed?

Entry level application support specialists often encounter challenges such as troubleshooting unfamiliar software issues, balancing multiple support tickets, and communicating technical solutions to non-technical users. To address these, it's important to develop strong problem-solving skills, learn effective time management, and practice clear, patient communication. Many teams provide structured training and mentorship, and collaborating closely with more experienced colleagues can help new hires quickly build confidence and technical expertise.

What are the key skills and qualifications needed to thrive as an entry level application support specialist?

To thrive as an Entry Level Application Support specialist, you need a basic understanding of software applications, troubleshooting, and general IT knowledge, usually supported by a relevant degree or coursework. Familiarity with ticketing systems like ServiceNow, remote desktop tools, and basic SQL or scripting skills is often required. Strong communication, patience, and problem-solving abilities are crucial soft skills for assisting users and collaborating with team members. These skills ensure efficient resolution of technical issues, high user satisfaction, and smooth operation of supported applications.

What is the difference between Entry Level Application Support vs Help Desk Technician?

AspectEntry Level Application SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; some roles prefer certifications like CompTIA A+High school diploma; often similar certifications like CompTIA A+
Work EnvironmentSupporting specific applications, troubleshooting software issues, often within IT teamsProviding technical support to end-users, handling hardware/software problems, often in call centers or on-site
Employer & Industry UsageCommon in tech companies, corporate IT departments, software firmsWidely used across various industries including healthcare, finance, and retail

Entry Level Application Support and Help Desk Technician roles share similar entry requirements and work environments, focusing on troubleshooting and supporting users. However, Application Support often specializes in specific software or applications, while Help Desk roles tend to handle a broader range of hardware and software issues for end-users.

What are the most commonly searched types of Application Support jobs in Texas? The most popular types of Application Support jobs in Texas are:
What are popular job titles related to Entry Level Application Support jobs in Texas? For Entry Level Application Support jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Entry Level Application Support jobs in Texas look for? The top searched job categories for Entry Level Application Support jobs in Texas are:
What cities in Texas are hiring for Entry Level Application Support jobs? Cities in Texas with the most Entry Level Application Support job openings:
Entry Level Application Support jobs near you
Infographic showing various Entry Level Application Support job openings in Texas as of July 2026, with employment types broken down into 79% Full Time, 16% Part Time, 1% Temporary, and 4% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution.

Application Support Specialist

Cresa

Addison, TX • On-site

Full-time

Posted 13 days ago

Job description

Job Description
At Cresa, we believe our clients deserve better. A better space to work, create, build, grow. A better outcome for their people and organization. A better partner who puts their needs first, helping them navigate the landscape, tilting the playing field in their favor and giving them an insider's edge.
Our mission is to find and foster the best environment for every business. Our purpose is to think beyond space - strengthening those we serve and enhancing quality of life for our clients and employees. We are built to champion our clients' aspirations through real estate. When considering partnership, we strive to connect with those who share our values: Work Together, Create Value, Be Tenacious, Enhance Community, and Embrace Diversity.
We believe in being the change. We work together to find new ways of doing things that create value for our clients - and for each other. Because there is not much that feels better than collaborating to make a positive difference each day.
At Cresa, we offer an opportunity to be part of something bigger. To learn, advance, mentor and be recognized. Your voice will be heard, and you will be valued for both your individual and team contributions.
Summary
We have an exceptional entry-level opportunity for the right individual as an Application Support Specialist. This position is responsible for providing our clients with support and training for Cresa's various software applications.
Essential duties and responsibilities:
  • Providing phone and email support to clients including logging and monitoring calls and emails in ticket tracking system following Cresa's support process
  • Escalating unresolved calls and emails and clearly articulating issues to the escalation team
  • Creating statement of work documents for requests outside of our standard support agreement
  • Providing ad-hoc reports using our software (no programming required)
  • Training clients to use our various software packages and modules
  • Working with clients and development to identify and QA test bug fixes and assisting QA with software testing
  • Performing other support and help desk duties as assigned

Qualifications:
  • Excellent communication, organization and interpersonal skills
  • Must be Customer Service oriented and capable of providing excellent customer service to our Clients
  • Excellent problem-solving skills and usage of knowledgebase
  • Outstanding work ethic and commitment to individual and organizational success
  • Demonstrated ability to learn new things and doing things better
  • Excellent analytical and advanced troubleshooting skills with end-users/customers
  • Exemplary business ethics, professionalism, and integrity
  • The ability to manage multiple tasks and projects, both independently and also as part of a team

Physical Requirements:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.
NOTE: The job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; supervisors may assign other duties as deemed necessary.
Cresa is committed to developing and maintaining a diverse workforce. Cresa strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran's status, genetic information, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law

Apply