ZipRecruiter

Log In

1

Director Application Support Jobs in Texas (NOW HIRING)

First Citizens Bank

OR High School Diploma or GED and 12 years of experience in Information Technology including application development, support roles, and management. * 12+ years of progressive software engineering ...

First Citizens Bank

OR High School Diploma or GED and 12 years of experience in Information Technology including application development, support roles, and management. * 12+ years of progressive software engineering ...

Western Union

Director Application Security

Austin, TX · On-site

$200 - $215/hr

We are seeking an experienced and visionary Director Application Security to lead the strategy ... Build and mature a scalable Application Security program supporting modern software development ...

Western Union

Director Application Security

Austin, TX

$58.25 - $77.75/hr

We are seeking an experienced and visionary Director Application Security to lead the strategy ... Build and mature a scalable Application Security program supporting modern software development ...

Western Union

Director Application Security

Austin, TX · On-site

$58.25 - $77.75/hr

We are seeking an experienced and visionary Director Application Security to lead the strategy ... Build and mature a scalable Application Security program supporting modern software development ...

webAI Inc

Director, Application Security

Austin, TX · On-site

We are searching for a Director of Application Security to lead company-wide application and ... Continuing Education support * $500/year Function Health subscription (U.S.-based employees only)

next page

Showing results 1-20

All JobsApplication Support JobsDirector Application Support JobsDirector Application Support Jobs in Texas

Director Application Support information

See Texas salary details

$28.9K

$150.2K

$191.9K

How much do director application support jobs pay per year?

As of Aug 29, 2026, the average yearly pay for director application support in Texas is $150,172.00, according to ZipRecruiter salary data. Most workers in this role earn between $97,800.00 and $191,000.00 per year, depending on experience, location, and employer.

What does a director of application support do?

A Director of Application Support oversees the teams and processes responsible for maintaining, troubleshooting, and improving software applications within an organization. They ensure that applications run smoothly, address user issues efficiently, and implement best practices for support and upgrades. This role involves collaborating with IT, development, and business units to align application performance with organizational goals, as well as managing budgets, staffing, and vendor relationships related to application support.

What are some common challenges faced by a director of application support, and how can they be effectively managed?

A Director of Application Support often encounters challenges such as balancing resource allocation between urgent incident resolution and long-term system improvements, managing diverse stakeholder expectations, and ensuring the team stays updated with evolving technologies. Effective management involves fostering strong communication channels with business units and IT teams, implementing clear escalation protocols, and investing in ongoing training for team members. Building a proactive culture that emphasizes root cause analysis and continuous service improvement is also key to success in this role.

What are the key skills and qualifications needed to thrive as a director of application support, and why are they important?

To thrive as a Director of Application Support, you need strong leadership abilities, in-depth knowledge of application management, and a relevant degree in computer science or a related field. Familiarity with IT service management frameworks (such as ITIL), ticketing systems, and enterprise software platforms is typically required, along with certifications like ITIL or PMP. Exceptional communication, problem-solving, and stakeholder management skills help build effective teams and foster collaboration across departments. These skills ensure reliable application performance, timely issue resolution, and alignment of IT services with organizational goals.

What are the most commonly searched types of Application Support jobs in Texas?

The most popular types of Application Support jobs in Texas are:

What are popular job titles related to Director Application Support jobs in Texas?

For Director Application Support jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Director Application Support jobs in Texas look for?

The top searched job categories for Director Application Support jobs in Texas are:

What cities in Texas are hiring for Director Application Support jobs?

Cities in Texas with the most Director Application Support job openings:

Director Application Support jobs near you
Infographic showing various Director Application Support job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $150,172 per year, or $72.2 per hour.

Director Application Development & Support

On-site

First Citizens Bank

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

108th of 173 rated banks

People enjoy working here

Good employer

Recommended by students

Learn more about First Citizens Bankexternal

Full-time

Posted 7 days ago

Job description

Overview
This position drives the development of cost-effective applications that address business needs while aligning with the Bank's long-term technology goals. Determines the needs of assigned business areas through partnership and strategic collaboration. Translates needs into functional projects and technological solutions. Oversees projects to produce effective results and to maximize the return on investment. Manages an annual budget, including forecasting, and develops a strong associate team. Ensures that short-term results lead to the achievement of long-term strategic objectives through personal leadership, direction, and technical expertise.
Responsibilities & Qualifications
Duties & Responsibilities:
Business Strategy - Drives project strategy to align with wider organizational goals and initiatives. Develops business cases that illustrate the cost vs. benefits of proposed initiatives. Represents the interests of business partners and IT as a principal liaison and consultant.
Business Support - Works closely with business partners and the Information Technology department to determine, address, and implement solutions for business needs. Ensures the reliability of deployed solutions by managing applications support and maintenance.
Project Management - Leads the implementation of projects and enhancements for new and existing applications, including the technical delivery of enterprise-wide initiatives. Develops methods of measuring and monitoring performance, and conveys project results to the appropriate parties.
Managerial Functions - Establishes and monitors expectations to achieve company and department goals. Manages the performance, training, and evaluation of assigned staff. Maximizes team achievements by providing professional development.
Position Specific Skills:
Knowledge of information technology as it relates to managing development, principles, and practices
Ability to manage and customize third party solutions
Managing vendor relationships to escalate and ensure support of ongoing business
Ability to develop short term and long term plans to support business needs
Ability to assess, acquire and retain tor appropriately manage talent
Qualifications:
Minimum Required Education and Experience: Bachelor's Degree and 8 years' experience OR High School Diploma or GED/Equivalent and 12 years' experience in Information Technology including application development, support roles, and management.
Preferred Education:
Preferred Area of Study:
Preferred Area of Experience:Financial services with Integration of third party solutions in on premise and cloud environment
Required Licenses or Certifications:
Preferred Licenses or Certifications:Project Management Professional (PMP), Certified Agile Project Manager IAPM, PMI-ACP. - IO
Additional Information

Bachelor's Degree and 8 years of experience in Information Technology including application development, support roles, and management. OR High School Diploma or GED and 12 years of experience in Information Technology including application development, support roles, and management.

  • 12+ years of progressive software engineering experience with at least 5+ years leading large engineering organizations
  • Proven experience leading teams of 25+ engineers, architects, QA professionals, and engineering managers in a global delivery model
  • Demonstrated success building and scaling custom-developed digital platforms rather than implementing commercial off-the-shelf solutions
  • Experience leading technology modernization and digital transformation initiatives within complex enterprise environments
  • Strong track record delivering large-scale web and mobile applications in regulated industries such as Banking, Financial Services, Insurance, Healthcare, or other highly controlled environments
  • Hands-on understanding of modern software engineering, cloud-native patterns, DevSecOps, and distributed systems
  • Experience managing full software development lifecycle including development, testing, release management, production support, and operational excellence
  • Strong executive communication and stakeholder management skills
  • Experience operating in Agile delivery environments at enterprise scale
  • Deep knowledge of secure software development practices and regulatory compliance frameworks
  • Vendor contract management & strong negotiation skills 
  • Financial budget discipline and forecast management 

Preferred Qualifications 

  • Commercial Banking, Treasury Management, Cash Management, Payments, Lending, or Financial Services domain experience
  • Experience leading engineering teams supporting customer-facing digital banking platforms
  • Experience working in cloud and hybrid-cloud environments
  • Experience implementing accessibility standards and modern digital customer experience practices
  • Prior experience managing globally distributed teams  

Technical Environment 

Experience with many of the following technologies is highly desirable: 

  • React.js, JavaScript, TypeScript leveraging an API-driven microservices architecture backend on a containerized platform 
  • Red Hat OpenShift, RESTful APIs and event-driven architectures, Elasticsearch 
  • Modern automation, testing, deployment, and release pipelines, Enterprise-grade platform monitoring, logging, alerting, and performance management 

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Qualifications:

Bachelor's Degree and 8 years of experience in Information Technology including application development, support roles, and management. OR High School Diploma or GED and 12 years of experience in Information Technology including application development, support roles, and management.

  • 12+ years of progressive software engineering experience with at least 5+ years leading large engineering organizations
  • Proven experience leading teams of 25+ engineers, architects, QA professionals, and engineering managers in a global delivery model
  • Demonstrated success building and scaling custom-developed digital platforms rather than implementing commercial off-the-shelf solutions
  • Experience leading technology modernization and digital transformation initiatives within complex enterprise environments
  • Strong track record delivering large-scale web and mobile applications in regulated industries such as Banking, Financial Services, Insurance, Healthcare, or other highly controlled environments
  • Hands-on understanding of modern software engineering, cloud-native patterns, DevSecOps, and distributed systems
  • Experience managing full software development lifecycle including development, testing, release management, production support, and operational excellence
  • Strong executive communication and stakeholder management skills
  • Experience operating in Agile delivery environments at enterprise scale
  • Deep knowledge of secure software development practices and regulatory compliance frameworks
  • Vendor contract management & strong negotiation skills 
  • Financial budget discipline and forecast management 

Preferred Qualifications 

  • Commercial Banking, Treasury Management, Cash Management, Payments, Lending, or Financial Services domain experience
  • Experience leading engineering teams supporting customer-facing digital banking platforms
  • Experience working in cloud and hybrid-cloud environments
  • Experience implementing accessibility standards and modern digital customer experience practices
  • Prior experience managing globally distributed teams  

Technical Environment 

Experience with many of the following technologies is highly desirable: 

  • React.js, JavaScript, TypeScript leveraging an API-driven microservices architecture backend on a containerized platform 
  • Red Hat OpenShift, RESTful APIs and event-driven architectures, Elasticsearch 
  • Modern automation, testing, deployment, and release pipelines, Enterprise-grade platform monitoring, logging, alerting, and performance management 

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Education:UNAVAILABLEEmployment Type: FULL_TIME

What First Citizens Bank employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply