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Remote Application Support Jobs in Texas (NOW HIRING)

... phone, remote tools, email, chat, and ticketing systems. * Diagnose, troubleshoot, and resolve ... Experience * 2+ years of experience in Service Desk, Application Support, or a similar IT support ...

... phone, remote tools, email, chat, and ticketing systems. * Diagnose, troubleshoot, and resolve ... Experience * 2+ years of experience in Service Desk, Application Support, or a similar IT support ...

... phone, remote tools, email, chat, and ticketing systems. * Diagnose, troubleshoot, and resolve ... Experience * 2+ years of experience in Service Desk, Application Support, or a similar IT support ...

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Remote Application Support information

See Texas salary details

$28.9K

$150.2K

$191.9K

How much do remote application support jobs pay per year?

As of Jul 7, 2026, the average yearly pay for remote application support in Texas is $150,172.00, according to ZipRecruiter salary data. Most workers in this role earn between $97,800.00 and $191,000.00 per year, depending on experience, location, and employer.

What is a Remote Application Support role?

A Remote Application Support role involves providing technical assistance and troubleshooting for software applications from a remote location. Professionals in this position help users resolve issues, monitor application performance, and ensure smooth operation of software systems. They often work with end-users, IT teams, and developers to identify and fix problems, manage updates, and offer guidance on best practices. This role typically requires strong communication skills, technical knowledge, and the ability to diagnose and resolve issues efficiently without on-site presence.

What is the difference between Remote Application Support vs Remote Help Desk Support?

AspectRemote Application SupportRemote Help Desk Support
Primary FocusSupporting specific software applications and troubleshooting issuesProviding general technical assistance for hardware, software, and network issues
Required SkillsApplication troubleshooting, software knowledge, scriptingBasic hardware/software troubleshooting, customer service
Work EnvironmentClient systems, software environments, remote access toolsHelp desk ticket systems, remote support tools
CertificationsITIL, CompTIA A+, Microsoft certificationsCompTIA A+, HDI Support Center Analyst

Remote Application Support specialists focus on troubleshooting and maintaining specific software applications, while Remote Help Desk Support staff handle a broader range of technical issues across hardware and software. Both roles require technical certifications and often operate in remote environments, but their scope and expertise differ.

What are the key skills and qualifications needed to thrive as a Remote Application Support professional, and why are they important?

To thrive as a Remote Application Support professional, you need strong troubleshooting skills, a solid understanding of software systems, and typically a degree in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Jira or ServiceNow, and knowledge of databases or scripting languages are often required. Excellent communication, patience, and problem-solving abilities are vital for resolving user issues and building trust remotely. These skills ensure timely and effective resolution of technical problems, directly supporting business continuity and user satisfaction.

What are some common challenges faced by Remote Application Support professionals and how can they be managed?

Remote Application Support professionals often encounter challenges such as troubleshooting complex issues without physical access to client systems and maintaining clear communication with users across different time zones. Effective problem-solving relies heavily on strong technical documentation, remote diagnostic tools, and proactive follow-up. Building rapport with end-users and collaborating closely with development and IT teams also helps in resolving issues efficiently and minimizing downtime.

What Are Remote Application Support Jobs?

Remote application support jobs are generally responsible for providing remote support for computer software or mobile applications. Whenever issues arise, you help customers troubleshoot problems, instruct them on usage, and help them install updates or add-ons to improve performance and security. Positions include remote application support specialists, remote application support analysts, and remote application support engineers. Some application support jobs are client-facing, where you provide customer service and immediate technical support while other positions are more analytical and collect data and information about issues and recommend changes to developers and engineers.

What are the most commonly searched types of Application Support jobs in Texas? The most popular types of Application Support jobs in Texas are:
What job categories do people searching Remote Application Support jobs in Texas look for? The top searched job categories for Remote Application Support jobs in Texas are:
What cities in Texas are hiring for Remote Application Support jobs? Cities in Texas with the most Remote Application Support job openings:
Infographic showing various Remote Application Support job openings in Texas as of July 2026, with employment types broken down into 50% Full Time, 34% Part Time, and 16% Contract. Highlights an 100% Remote job distribution, with an average salary of $150,172 per year, or $72.2 per hour.
Manager, Application Support

Manager, Application Support

Waste Management

Houston, TX • On-site, Remote

Full-time

Posted 27 days ago


Waste Management rating

7.6

Company rating: 7.6 out of 10

Based on 630 frontline employees who took The Breakroom Quiz

19th of 72 rated recycling and waste


Job description

Manager, Application Support sought by WM Corporate Services, Inc. in Houston, TX. 40 hrs./wk. Duties include: Oversee team responsible for day-to-day support, planning for releases & upgrades & managing projects for assigned HR systems / modules. Provide input on design options supporting processes / transactions. Align resources & scope to milestones. Responsible for intake & coord. of design, build, test, & deploy phases of app. Act as change control leader - responsible for planning releases, upgrades, patches, & config. across Oracle modules / HR apps. Provide support regarding config. & system functionality to automate processes. Oversee analysis to ensure optimal config. Mentor team members. Mng engagement w/ external vendors. Responsible for configuration of app. according to design req. & specs. Remote work benefit avail. Position is fully remote. Can work from anywhere in U.S. MIN REQ: Bach. degree, or foreign equiv., in Comp. Science, MIS, Business Admin., or related field. 5 yrs exp. in job offered. SPECIAL REQ: 5 yrs exp. in each: HR Tech. support, leading service delivery & mng'g vendor relationships; supporting UKG (previously Kronos); working with tech. database (SQL/MS Access), Dell boomi Interfaces, (Crystal / SSRS / RRDL), project mgmt & organization, communication & stakeholder mgmt & continuous process improvement & simplification. Travel up to 5% for short-term, domestic travel for corp. office team & project mtgs. in Houston, TX. Apply at our Career Website at https://www.wm.com/us/en/inside-wm/careers. Reference Job ID 2348723.

ABOUT WM

WM (WM.com) is North America's leading provider of comprehensive environmental solutions. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial, medical and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them pursue their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of postconsumer materials and is a leader in beneficial use of landfill gas, with a growing network of renewable natural gas plants and the most landfill gastoelectricity plants in North America. WM's fleet includes more than 12,000 natural gas trucks - the largest heavyduty natural gas truck fleet in the industry in North America. Healthcare Solutions provides collection and disposal services of regulated medical waste, as well as secure information destruction services, in the U.S., Canada and Western Europe. To learn more about WM and the company's sustainability progress and solutions, visit Sustainability.WM.com.

Equal Employment Opportunity

For United States:  WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

For Canada:  WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation.

Real ID

In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID or TSAapproved alternative.

What is the value of a WM job? At WM we know that the value of a WM job is more than a paycheck. It's a way to create opportunities for you and your family. This is why we are constantly working to make WM a great place to work and grow a career. We Are WM is what defines the perks of being in the WM family - from benefits, to resources and engagement activities. 

We are People First. We are Committed to Your Growth. We Are Investing in You. We are a Family. We are Stable. We are Always Working for a Sustainable Tomorrow. 

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