ZipRecruiter

Log In

2

Remote Application Support Jobs in Dallas, TX (NOW HIRING)

DPR Construction

Application Support Analyst

Dallas, TX · On-site +1

... phone, remote tools, email, chat, and ticketing systems. * Diagnose, troubleshoot, and resolve ... Experience * 2+ years of experience in Service Desk, Application Support, or a similar IT support ...

Revel Staffing

IT Support Supervisor

Dallas, TX · Remote

$85K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team responsible for IT training, healthcare application support, system readiness, and end-user success. This is a hands-on ...

Cayenta

(Remote) Support Analyst

Allen, TX · Remote

Issues may span application functionality, system environments, and end-user challenges, requiring ... This remote role welcomes candidates anywhere in Canada and the US. What your impact will be:

Turvo

Customer Support Engineer

Dallas, TX · Remote

$60K - $100K/yr

About Turvo Turvo provides a collaborative Transportation Management System (TMS) application ... Proficiency with support tools, CRM systems, and remote support technologies. * Adaptability to ...

SmartIPlace

Cloud Application Container[Remote]

Dallas, TX · Remote

$57.50 - $78.75/hr

CACR External Cloud Application Container Remote Ok Visa: USC, GC, GC-EAD, H4-EAD 6+ months ... supporting environments. The scope includes evaluating readiness and security posture, as well as ...

Crow Holdings

Systems Application Manager

Dallas, TX · Remote

This role will be remote. Primary Responsibilities * Lead and manage critical efforts around user support, application maintenance, training, and systems implementation for across the development ...

SysMind Tech

Remote | SAP ME & MII Consultant

Richardson, TX · On-site +1

$60.25 - $82.25/hr

Remote/ Richardson, TX 75082 Note: U.S. Citizens only, as this is for an FAA-compliant/regulated ... Experience working in ServiceNow Experience working in application support project Job ...

next page

Showing results 1-20

All JobsApplication Support JobsRemote Application Support JobsRemote Application Support Jobs in Dallas, TX

Remote Application Support information

See Dallas, TX salary details

$30.7K

$159.5K

$203.8K

How much do remote application support jobs pay per year?

As of Jul 27, 2026, the average yearly pay for remote application support in Dallas, TX is $159,453.00, according to ZipRecruiter salary data. Most workers in this role earn between $103,900.00 and $202,800.00 per year, depending on experience, location, and employer.

What is a Remote Application Support role?

A Remote Application Support role involves providing technical assistance and troubleshooting for software applications from a remote location. Professionals in this position help users resolve issues, monitor application performance, and ensure smooth operation of software systems. They often work with end-users, IT teams, and developers to identify and fix problems, manage updates, and offer guidance on best practices. This role typically requires strong communication skills, technical knowledge, and the ability to diagnose and resolve issues efficiently without on-site presence.

What is the difference between Remote Application Support vs Remote Help Desk Support?

AspectRemote Application SupportRemote Help Desk Support
Primary FocusSupporting specific software applications and troubleshooting issuesProviding general technical assistance for hardware, software, and network issues
Required SkillsApplication troubleshooting, software knowledge, scriptingBasic hardware/software troubleshooting, customer service
Work EnvironmentClient systems, software environments, remote access toolsHelp desk ticket systems, remote support tools
CertificationsITIL, CompTIA A+, Microsoft certificationsCompTIA A+, HDI Support Center Analyst

Remote Application Support specialists focus on troubleshooting and maintaining specific software applications, while Remote Help Desk Support staff handle a broader range of technical issues across hardware and software. Both roles require technical certifications and often operate in remote environments, but their scope and expertise differ.

What are the key skills and qualifications needed to thrive as a Remote Application Support professional, and why are they important?

To thrive as a Remote Application Support professional, you need strong troubleshooting skills, a solid understanding of software systems, and typically a degree in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Jira or ServiceNow, and knowledge of databases or scripting languages are often required. Excellent communication, patience, and problem-solving abilities are vital for resolving user issues and building trust remotely. These skills ensure timely and effective resolution of technical problems, directly supporting business continuity and user satisfaction.

What are some common challenges faced by Remote Application Support professionals and how can they be managed?

Remote Application Support professionals often encounter challenges such as troubleshooting complex issues without physical access to client systems and maintaining clear communication with users across different time zones. Effective problem-solving relies heavily on strong technical documentation, remote diagnostic tools, and proactive follow-up. Building rapport with end-users and collaborating closely with development and IT teams also helps in resolving issues efficiently and minimizing downtime.

What Are Remote Application Support Jobs?

Remote application support jobs are generally responsible for providing remote support for computer software or mobile applications. Whenever issues arise, you help customers troubleshoot problems, instruct them on usage, and help them install updates or add-ons to improve performance and security. Positions include remote application support specialists, remote application support analysts, and remote application support engineers. Some application support jobs are client-facing, where you provide customer service and immediate technical support while other positions are more analytical and collect data and information about issues and recommend changes to developers and engineers.

More about Remote Application Support jobs
What are the most commonly searched types of Application Support jobs in Dallas, TX? The most popular types of Application Support jobs in Dallas, TX are:
What are popular job titles related to Remote Application Support jobs in Dallas, TX? For Remote Application Support jobs in Dallas, TX, the most frequently searched job titles are:
What job categories do people searching Remote Application Support jobs in Dallas, TX look for? The top searched job categories for Remote Application Support jobs in Dallas, TX are:
What cities near Dallas, TX are hiring for Remote Application Support jobs? Cities near Dallas, TX with the most Remote Application Support job openings:
Remote Application Support jobs near you
Infographic showing various Remote Application Support job openings in Dallas, TX as of July 2026, with employment types broken down into 78% Full Time, 16% Part Time, 1% Temporary, and 5% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $159,453 per year, or $76.7 per hour.
Application Support Developer

Application Support Developer

OneSource Virtual

Coppell, TX • On-site, Remote

Full-time

Posted yesterday

OneSource Virtual rating

9.3

Company rating: 9.3 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

3rd of 487 rated business services

Job description

OneSource Virtual (OSV) has worked exclusively with Workday customers since 2008 to deliver compliant, in-tenant technology and expert services to automate the administrative, transactional tasks of payroll, taxes, earned wage access, accounts payable, and benefits. With over 1,500 customers, 92% retention, and $225+ billion in treasury movement annually, OSV helps organizations maximize their Workday investment and operate it with confidence. Payroll, benefits, and finance solutions - all in one place.
Position Summary/Objective
The Application Support Developer provides technical support and development assistance for OSV's enterprise application portfolio, including platforms used by our BPaaS Operations team. This role requires hands-on technical capability across a modern stack-including C#/.NET, SQL Server, Salesforce, and Workday-paired with a customer service orientation and the ability to learn quickly in a fast-paced environment. The ideal candidate is a self-directed problem solver who takes end-to-end ownership of issues through resolution and communicates clearly with both technical and business audiences.
Essential Functions/Duties/Responsibilities
  • Deliver timely, high-quality technical support for OSV enterprise applications, serving as a responsive point of contact for issues and questions.
  • Investigate and resolve application issues by identifying root cause and coordinating with the development team on technical solutions.
  • Partner with development teams and product owners to identify, document, and prioritize defects; maintain current knowledge of features and work in progress across assigned product areas.
  • Log, track, and manage support tickets with internal teams and external vendors through resolution, maintaining clear documentation throughout.
  • Support the design, testing, and documentation of new and existing application features, enhancements, and bug fixes as assigned.
  • Develop and maintain skills in cloud-based technologies including Workday and Salesforce; develop and execute data scripts as needed.
  • Perform development work to resolve application defects and partner with development teams on testing and deployment of fixes.
  • Proactively monitor production applications and escalate emerging issues before they impact customers.
  • Produce clear, well-organized technical documentation for both business and technical audiences.

Competencies
  • Accountability: Work is thorough, complete, and high quality; sets accurate time estimates and communicates proactively when timelines shift.
  • Technical problem-solving: Able to understand and explain complex concepts in their area of knowledge, identify root cause, and develop practical solutions.
  • Communication: Communicates effectively in writing and verbally with team members, customers, and management; documents solutions clearly.
  • Collaboration: Works effectively with others to solve problems; proactively seeks help and shares knowledge across the team.
  • Adaptability: Flexible and effective in a changing environment; able to multitask, reprioritize, and operate with minimal supervision.
  • Business awareness: Understands the business implications of technical decisions and considers customer impact when evaluating solutions.

Supervisory Responsibility
This role does not have supervisory responsibilities.
Qualifications and Experience
  • Bachelor's degree in Computer Science, Information Technology, or a related field required.
  • 1-2 years of experience in software development, application support, or a related technical role preferred.
  • Proficiency constructing SQL queries of moderate complexity; experience with T-SQL and stored procedures.
  • Solid understanding of object-oriented programming principles.
  • Experience developing or consuming web services (SOAP, REST, JSON, XML).
  • Genuine passion for technology and continuous learning.

Preferred Skills
  • Salesforce platform development or administration experience.
  • Familiarity with Workday integration or reporting.
  • Experience with issue tracking platforms such as Zendesk, Jira, or ServiceNow.
  • Exposure to Azure DevOps or similar Agile project management tools.

#LI-REMOTE
You are encouraged to learn and share ideas when you join the OneSource Virtual team. We reward innovative thinking, fresh perspectives, creative collaboration, and hard work. As an organization experiencing routine strategic growth, we are always on the lookout for intelligent, talented, and forward-thinking professionals to join our team. OSV employees enjoy a values-based culture, upward mobility, and professional development with opportunities of all kinds.

What OneSource Virtual employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply