2

Remote Application Support Jobs in Dallas, TX (NOW HIRING)

Field Application Engineer '27

Frisco, TX · On-site +1

$53K - $80K/yr

Join KEYENCE as a Field Application Engineer Training Classes Begins January or July 2027 Irvine ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

Remote | SAP ME & MII Consultant

Richardson, TX · On-site +1

$60.25 - $82.25/hr

Remote/ Richardson, TX 75082 Note: U.S. Citizens only, as this is for an FAA-compliant/regulated ... Experience working in ServiceNow Experience working in application support project Job ...

Showing results 21-40

Remote Application Support information

See Dallas, TX salary details

$30.7K

$159.5K

$203.8K

How much do remote application support jobs pay per year?

As of Aug 22, 2026, the average yearly pay for remote application support in Dallas, TX is $159,453.00, according to ZipRecruiter salary data. Most workers in this role earn between $103,900.00 and $202,800.00 per year, depending on experience, location, and employer.

What is a remote application support role?

Remote application support jobs are generally responsible for providing remote support for computer software or mobile applications. Whenever issues arise, you help customers troubleshoot problems, instruct them on usage, and help them install updates or add-ons to improve performance and security. Positions include remote application support specialists, remote application support analysts, and remote application support engineers. Some application support jobs are client-facing, where you provide customer service and immediate technical support while other positions are more analytical and collect data and information about issues and recommend changes to developers and engineers.

What are the key skills and qualifications needed to thrive as a remote application support professional?

To thrive as a Remote Application Support professional, you need strong troubleshooting skills, a solid understanding of software systems, and typically a degree in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Jira or ServiceNow, and knowledge of databases or scripting languages are often required. Excellent communication, patience, and problem-solving abilities are vital for resolving user issues and building trust remotely. These skills ensure timely and effective resolution of technical problems, directly supporting business continuity and user satisfaction.

What are some common challenges faced by remote application support professionals and how can they be managed?

Remote Application Support professionals often encounter challenges such as troubleshooting complex issues without physical access to client systems and maintaining clear communication with users across different time zones. Effective problem-solving relies heavily on strong technical documentation, remote diagnostic tools, and proactive follow-up. Building rapport with end-users and collaborating closely with development and IT teams also helps in resolving issues efficiently and minimizing downtime.

What is the difference between Remote Application Support vs Remote Help Desk Support?

AspectRemote Application SupportRemote Help Desk Support
Primary FocusSupporting specific software applications and troubleshooting issuesProviding general technical assistance for hardware, software, and network issues
Required SkillsApplication troubleshooting, software knowledge, scriptingBasic hardware/software troubleshooting, customer service
Work EnvironmentClient systems, software environments, remote access toolsHelp desk ticket systems, remote support tools
CertificationsITIL, CompTIA A+, Microsoft certificationsCompTIA A+, HDI Support Center Analyst

Remote Application Support specialists focus on troubleshooting and maintaining specific software applications, while Remote Help Desk Support staff handle a broader range of technical issues across hardware and software. Both roles require technical certifications and often operate in remote environments, but their scope and expertise differ.

What are the most commonly searched types of Application Support jobs in Dallas, TX?

The most popular types of Application Support jobs in Dallas, TX are:

What are popular job titles related to Remote Application Support jobs in Dallas, TX?

For Remote Application Support jobs in Dallas, TX, the most frequently searched job titles are:

What job categories do people searching Remote Application Support jobs in Dallas, TX look for?

The top searched job categories for Remote Application Support jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Remote Application Support jobs?

Cities near Dallas, TX with the most Remote Application Support job openings:

Infographic showing various Remote Application Support job openings in Dallas, TX as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $159,453 per year, or $76.7 per hour.

Application System Architect (Epic)

Texas Health Resources

Arlington, TX • Remote

Full-time

Medical, Dental, Retirement, PTO

Posted 8 days ago


Texas Health Resources rating

7.8

Company rating: 7.8 out of 10

Based on 345 frontline employees who took The Breakroom Quiz

128th of 891 rated healthcare providers


Job description

Application System Architect (Epic)

Bring your passion to Texas Health so we are Better Together


Work location: Arlington Corporate Office. This position is primarily remote, with occasional travel to THR facilities as needed for project work, support activities, and stakeholder engagement
Work hours: Full-time, 40 hours per week, Monday through Friday. Primary work hours are during the day shift; however, flexibility is required to support special projects, system upgrades, go-lives, maintenance activities, and other after-hours or weekend initiatives as needed.

Department highlights:
Supports a broad portfolio of Epic clinical applications that enable patient care and clinical operations across Texas Health Resources. 
Provides expertise in clinical documentation, provider workflows, patient movement, emergency services, and other enterprise clinical technologies. 
Partners with operational, clinical, and physician leaders to design, implement, and optimize technology solutions that support high-quality patient care and efficient clinical operations. 
Collaborates across application, technical, and support teams to deliver reliable, scalable solutions that support strategic initiatives and enhance the experience of patients, providers, and staff. 
 

Here's What You Need

  • Bachelor's degree computer science, information technology, business or related field required or 4 years relevant experience in lieu of a degree required 
  • 7 years relevant work experience designing, developing or supporting relevant applications required Proficient in Microsoft Office applications (Word, Excel, PowerPoint), with working knowledge of SharePoint and the ability to utilize Copilot AI tools.
  • Epic certification or proficiency - any module(s) upon hire required 
  • Epic certification or proficiency - specific module(s) based on area(s) supported within 6 months of hire required 
  • Current Epic certifications in relevant modules including Clinical and/or Business operations - multiple certifications is strongly preferred


 

What You Will Do
The Application Architect/EHR  is responsible for end to end systems application design and development to best support the strategic needs of the organization and ensure elegant integration with existing and future applications. This role serves as a leader and mentor to other team ASAs on projects, initiatives and diagnosis of failure when needed.

Develops design solutions that cleanly integrate with existing products and provide an easy path for future enhancements.
Communicates with customer, project team, and vendors in in the analysis and design of business and requirements for new and optimized application and system workflows, as well as ensuring secure and stable architectures are in place.
Consultant/SME in diagnosis, resolution, and communication of failures encountered in application software and related technologies.
Respond to customer issues in a timely manner.
Communicates with customer, project team and vendors in a timely manner and escalates issues & risks appropriately.
Consultant in the development of department strategies and tactics, planning, reviewing and monitoring activities that provide value to key customers. 
Develop and implement installation plans.
Develop/update appropriate Service Desk documentation for each change.
Maintains an awareness of vendor and industry developments/plans in area(s) of responsibility, communication, and documentation of all relevant items and activities. Performs other duties as assigned.
 

Additional perks of being a Texas Health Application System Architect (Epic)

Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, student Loan forgiveness as well as several other benefits.

Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.

Strong Unit Based Council (UBC).

A supportive, team environment with outstanding opportunities for growth.

Learn more about our culture, benefits, and recent awards.

Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth.org

#LI-JL1


What Texas Health Resources employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Texas Health Resources logo

About Texas Health Resources

Sourced by ZipRecruiter

Texas Health Resources is a major player in the healthcare industry, located in Arlington, TX, US. With its roots dating back to 1922, and an amalgamation of multiple area hospitals in 1982, the organization has since evolved into one of the largest faith-based, nonprofit health systems in the United States, taking care and improving the health of people in the communities it serves. Staying aligned with its aim to enhance public health, the company's core services encompass a wide range of medical treatments, general wellness programs, fitness, and rehabilitation, continually expanding its healthcare infrastructure, and establishing collaborations for advanced medical research.

Industry

Outpatient health care

Company size

10,000+ Employees

Headquarters location

Arlington, TX, US

Year founded

1997