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Application Support Jobs in Dallas, TX (NOW HIRING)

InterSources Inc

L2 Application Support

Irving, TX · On-site

They are seeking an L2 Application Support professional to provide excellent production support, work in a 24x7 environment, and coordinate with teams to implement solutions. Responsibilities : • ...

BravoTech

Application Support Analyst

Irving, TX · On-site

Application Support Analyst Location: Hybrid About the Role We are seeking an experienced Application Support Analyst to provide Level 1 and Level 2 production support for critical enterprise ...

FleetPride, Inc.

Application Support Analyst

Dallas, TX · On-site

The Application Support Analyst is a dedicated Level 2 Application Support professional responsible for providing production support, issue resolution, and operational stability for critical business ...

City IT

Application Support Specialist

Dallas, TX · On-site

Summary Our Application Support Specialists are the first point of contact for City Electric Supply employees when they need help with our proprietary software. You'll support our internal teams via ...

City IT

Application Support Specialist

Dallas, TX

Summary Our Application Support Specialists are the first point of contact for City Electric Supply employees when they need help with our proprietary software. You'll support our internal teams via ...

E*Pro, Inc.

Pega Application Support

Plano, TX

$53.75 - $70.50/hr

We are looking for Pega Application support @ Plano, TX on Full time/permanent employment. Please find below the details of the position. ===== NO THIRD PARTY SUBCONTRACTING FOR THIS POSITION No Visa ...

DTCC

Application Support Engineer

Coppell, TX · On-site

The Application Support Engineering role specializes in maintaining and providing technical support for all applications that are beyond the development stage and are running in the daily operations ...

DTCC

Application Support Engineer

Coppell, TX · On-site

The Application Support Engineering role specializes in maintaining and providing technical support for all applications that are beyond the development stage and are running in the daily operations ...

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All JobsApplication Support JobsApplication Support Jobs in Dallas, TX

Application Support information

See Dallas, TX salary details

$30.7K

$159.5K

$203.8K

How much do application support jobs pay per year?

As of Aug 30, 2026, the average yearly pay for application support in Dallas, TX is $159,453.00, according to ZipRecruiter salary data. Most workers in this role earn between $103,900.00 and $202,800.00 per year, depending on experience, location, and employer.

What does an application support do?

Application support employees manage the usability of a program for their employer and clients. There are various roles that provide service for a particular software, and the specific job duties vary. For example, application support analysts or specialists are often the first points of contact for clients having issues with the program. They determine the problem the customer has and attempts to fix it. This is similar to a customer service role, but application support jobs often involve technical skills and database management. If they are unable to fix the problem, they transfer the client to application support leads or another supervisor to handle. Engineers or developers in this field help clients adjust the software to better meet their needs or resolve current problems they are facing when using the program.

What are application support roles?

Application Support roles involve assisting users and organizations in resolving issues related to software applications. This typically includes troubleshooting technical problems, providing guidance on software usage, performing routine maintenance, and escalating more complex issues to development teams. Application Support professionals ensure that applications run smoothly and meet business needs. They often act as a bridge between end-users and IT departments, ensuring rapid problem resolution and minimizing downtime.

What are the key skills and qualifications needed to thrive as an application support specialist, and why are they important?

To thrive as an Application Support Specialist, you need strong problem-solving skills, a solid understanding of software applications, and often a degree in computer science or a related field. Familiarity with ticketing systems, SQL databases, and commonly used IT service management tools like ServiceNow is typically required. Excellent communication, patience, and the ability to work under pressure help you effectively address user concerns and collaborate with technical teams. These skills ensure timely resolution of issues, minimize downtime, and maintain high levels of user satisfaction.

How does an application support professional typically collaborate with development and IT teams to resolve complex issues?

Application Support professionals act as a crucial link between end-users, development, and IT infrastructure teams. When complex issues arise, they gather detailed information from users, replicate problems, and escalate unresolved technical issues to developers while providing clear documentation. They also coordinate with IT teams to ensure that system dependencies, configurations, or server-related matters are addressed. Regular communication and participation in cross-functional meetings help ensure that issues are resolved efficiently and that system improvements are implemented based on user feedback.

What is the difference between Application Support vs Help Desk Support?

AspectApplication SupportHelp Desk Support
CredentialsIT certifications, technical skillsBasic IT knowledge, customer service skills
Work EnvironmentFocused on specific applications, technical troubleshootingGeneral IT issues, user support across multiple systems
Employer & IndustryTech companies, software firms, enterprise ITAny organization with IT needs, including small businesses
Search & Comparison IntentUnderstanding technical roles, specialized supportGeneral IT support, user assistance

Application Support involves specialized technical troubleshooting and maintenance of specific software applications, often requiring technical certifications. Help Desk Support provides broader user assistance for various IT issues, focusing on customer service and basic troubleshooting. While both roles support IT users, Application Support is more technical and application-specific, whereas Help Desk Support covers a wider range of general IT problems.

How to become an application support?

To become an application support specialist, candidates typically need a bachelor's degree in computer science, information technology, or a related field. Relevant skills include troubleshooting, knowledge of operating systems, databases, and support tools, along with strong communication abilities. Gaining certifications such as ITIL or vendor-specific credentials can enhance job prospects and demonstrate technical competence.

What career paths are in application support?

Application support professionals can advance to roles such as senior support analyst, systems analyst, application manager, or IT project manager. They may also specialize in areas like database management, cybersecurity, or cloud services, often gaining certifications like ITIL or vendor-specific credentials to progress in their careers.
More about Application Support jobs

What are the most commonly searched types of Application Support jobs in Dallas, TX?

The most popular types of Application Support jobs in Dallas, TX are:

What are popular job titles related to Application Support jobs in Dallas, TX?

For Application Support jobs in Dallas, TX, the most frequently searched job titles are:

What job categories do people searching Application Support jobs in Dallas, TX look for?

The top searched job categories for Application Support jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Application Support jobs?

Cities near Dallas, TX with the most Application Support job openings:

Application Support jobs near you
Infographic showing various Application Support job openings in Dallas, TX as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $159,453 per year, or $76.7 per hour.

L2 Application Support

InterSources Inc

Irving, TX • On-site

Full-time

Re-posted 21 days ago

Job description

Job Summary:
InterSources Inc is a Small Business Enterprise specializing in IT Consulting and Staffing Solutions. They are seeking an L2 Application Support professional to provide excellent production support, work in a 24x7 environment, and coordinate with teams to implement solutions.
Responsibilities:
• Excellent L2 Production Support.
• Willing to support in 24x7 with rotational night shift.
• Linux, shell scripting and Oracle PL/SQL as mandatory skill set.
• Working knowledge of ITRS Genos, Autosys, ServiceNow, uDeploy preferred.
• Should be able to investigate the Autosys job failure by reading the log.
• Should be aware of MQ, NDM, SFTP transmission protocol.
• Should be able to work in flexible and adaptable to business needs.
• Well versed with Incident life cycle management, Problem life cycle management.
• Coordinate with L3 and development team and provide and implement solutions.
Qualifications:
Required:
• Excellent L2 Production Support
• Willing to support in 24x7 with rotational night shift
• Linux, shell scripting and Oracle PL/SQL as mandatory skill set
• Should be able to investigate the Autosys job failure by reading the log
• Should be aware of MQ, NDM, SFTP transmission protocol
• Should be able to work in flexible and adaptable to business needs
• Well versed with Incident life cycle management
• Well versed with Problem life cycle management
• Coordinate with L3 and development team and provide and implement solutions
• 5-8 years of experience
Preferred:
• Working knowledge of ITRS Genos
• Working knowledge of Autosys
• Working knowledge of ServiceNow
• Working knowledge of uDeploy
Company:
InterSources Inc. solves operational problems where protection, performance, compliance, AI, and workforce capability must work together. Founded in 2007, the company is headquartered in Fremont, USA, with a team of 501-1000 employees. The company is currently Late Stage.
InterSources logo

About InterSources

Sourced by ZipRecruiter

In 2007, Our journey began as pioneers in the realm of technology and security. Since then, InterSources Inc. has evolved into a trusted partner, leading the way in Cloud Security, Cybersecurity, PLG Consulting, Digital Transformation, and Professional Services. With a rich history of excellence and a forward-thinking approach, we continue to secure your digital future and drive innovation. Explore our legacy of success and discover the possibilities that lie ahead.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Fremont, CA, US

Social media

Twitter

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