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Remote Pos Technical Support Jobs in Dallas, TX (NOW HIRING)

DataBank

Technical Support Engineer 2 (Remote)

Dallas, TX · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Technical Support Engineer 2 is a member of the Tier 2 Technical Support team in the Managed Services department and reports to the Manager of Support Operations. This individual will provide ...

Spectrio, Inc.

Technical Support Specialist, Tier 2

Dallas, TX · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

The Technical Support Specialist, Tier 2 is passionate about the Spectrio brand and products while ... Remote Work & Benefits at Spectrio * Work From Home - Remote Culture * With an Internet Allowance ...

SPECTRIO LLC

Technical Support Specialist, Tier 2

Dallas, TX · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

The Technical Support Specialist, Tier 2 is passionate about the Spectrio brand and products while ... Remote Work & Benefits at Spectrio * Work From Home - Remote Culture * With an Internet Allowance ...

TEKsystems

Customer Technical Support Specialist

Dallas, TX · Remote

$18.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Successfully works in a technical support environment, providing solutions and guidance to ... remote position. Application Deadline This position is anticipated to close on Aug 14, 2026. About ...

BBG, INC.

SYSTEMS SUPPORT ENGINEER

Dallas, TX · On-site +1

The ideal candidate combines strong technical troubleshooting skills with an understanding of ... remote office environment. Prolonged periods of sitting and computer use. Occasional after-hours ...

FoodTec Solutions

Restaurant POS Service Analyst

Dallas, TX · Remote

  • Medical

  • Dental

  • Retirement

  • PTO

Support customer communication through phone, email, and remote sessions * Guide restaurant clients ... While technical comfort is important, success in this role depends more on restaurant operations ...

FoodTec Solutions

Restaurant POS Service Analyst

Dallas, TX · Remote

  • Medical

  • Dental

  • Retirement

  • PTO

Support customer communication through phone, email, and remote sessions * Guide restaurant clients ... While technical comfort is important, success in this role depends more on restaurant operations ...

FoodTec Solutions

Restaurant POS Service Analyst

Dallas, TX · Remote

$22 - $30.25/hr

  • Medical

  • Dental

  • Retirement

  • PTO

Support customer communication through phone, email, and remote sessions * Guide restaurant clients ... While technical comfort is important, success in this role depends more on restaurant operations ...

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All JobsPos Technical Support JobsRemote Pos Technical Support JobsRemote Pos Technical Support Jobs in Dallas, TX

Remote Pos Technical Support information

See Dallas, TX salary details

$14

$25

$44

How much do remote pos technical support jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for remote pos technical support in Dallas, TX is $25.77, according to ZipRecruiter salary data. Most workers in this role earn between $19.04 and $28.08 per hour, depending on experience, location, and employer.

What is the difference between Remote Pos Technical Support vs Remote IT Help Desk Support?

AspectRemote Pos Technical SupportRemote IT Help Desk Support
Required CredentialsCompTIA A+, Network+, relevant certificationsCompTIA A+, Microsoft Certified, relevant certifications
Work EnvironmentCustomer-facing, troubleshooting hardware/software issuesHelp desk, remote troubleshooting, user support
Employer & Industry UsageRetail, POS system providers, hospitalityIT service providers, corporate support centers
Search & Comparison IntentUnderstanding POS-specific support rolesGeneral IT support roles

Remote Pos Technical Support focuses on troubleshooting and maintaining point-of-sale systems, often requiring specific POS certifications. Remote IT Help Desk Support covers broader IT issues, assisting users with various hardware and software problems. Both roles involve remote work and customer interaction but differ in technical scope and industry focus.

What is a remote POS technical support specialist?

Remote POS (Point of Sale) Technical Support specialists are professionals who assist businesses and individuals with troubleshooting, maintaining, and optimizing POS systems from a remote location. They handle issues such as software glitches, hardware malfunctions, network connectivity problems, and user errors. These specialists communicate with clients via phone, email, or chat to diagnose problems, provide step-by-step solutions, and sometimes remotely access systems to resolve complex issues. Their goal is to ensure that POS systems operate efficiently, minimizing downtime and disruptions for businesses.

What are the key skills and qualifications needed to thrive as a remote POS technical support specialist?

To thrive as a Remote POS Technical Support Specialist, you need strong troubleshooting abilities, knowledge of point-of-sale systems, and experience in customer service, often supported by relevant IT certifications or technical training. Familiarity with remote support tools, ticketing systems, and POS software such as Square, Toast, or Lightspeed is typically required. Excellent communication, patience, and problem-solving skills help you effectively assist clients and resolve issues remotely. These competencies are crucial for minimizing downtime, ensuring customer satisfaction, and maintaining smooth business operations for clients.

What are the most common challenges faced by remote POS technical support professionals, and how can they effectively address them?

Remote POS Technical Support professionals often encounter challenges such as troubleshooting complex hardware or software issues without physical access to the equipment, communicating effectively with non-technical users, and managing multiple support requests simultaneously. To address these challenges, it’s important to develop strong diagnostic skills, use remote access tools efficiently, and maintain clear, patient communication with clients. Staying organized and collaborating with team members or on-site technicians can also help resolve issues more efficiently and ensure high customer satisfaction.

What are the most commonly searched types of Pos Technical Support jobs in Dallas, TX?

The most popular types of Pos Technical Support jobs in Dallas, TX are:

What are popular job titles related to Remote Pos Technical Support jobs in Dallas, TX?

For Remote Pos Technical Support jobs in Dallas, TX, the most frequently searched job titles are:

What job categories do people searching Remote Pos Technical Support jobs in Dallas, TX look for?

The top searched job categories for Remote Pos Technical Support jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Remote Pos Technical Support jobs?

Cities near Dallas, TX with the most Remote Pos Technical Support job openings:

Remote Pos Technical Support jobs near you
Infographic showing various Remote Pos Technical Support job openings in Dallas, TX as of August 2026, with employment types broken down into 68% Full Time, 9% Part Time, and 23% Contract. Highlights an 6% In-person, and 94% Remote job distribution, with an average salary of $53,596 per year, or $25.8 per hour.

Technical Support Representative

Sonic Internet + Phone

Dallas, TX • Remote

$20/hr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Why Sonic?


Since 1994, Sonic has been committed to building a faster, more affordable internet, and to hiring the nicest people around. We are looking for exceptional employees who want to challenge the industry for the better by putting members first and offering accessible connectivity for everyone.
Foster your personal growth, develop your career, and make a difference in an industry where honest business practice has become optional. Every career opening at Sonic is an opportunity to join a dedicated team where each department works closely together with one another.
Join a community-minded company that empowers the growth of a better internet — one home, one business, one employee at a time.

Must Bilingual!

About the job:

Technical Support Representatives will provide customer support and technical issue resolution via phone, email and other electronic mediums. This team will consistently deliver knowledge and superior support through understanding and strong communication with each customer.

Your Impact/Duties:

  • Provide customer support and technical issue resolution via phone, email or SMS
  • Configuration of customer equipment and/or software to connect to the internet
  • Troubleshoot and resolve customers' Sonic connectivity, email and/or webhosting related issues
  • Collaborates with other employees to research and resolve issues
  • Resolves tickets generated by staff with technical requests/problems to maintain productivity
  • Provide industry leading customer care to all!

Must Haves:

  • Ability to think logically and problem solve
  • Friendly, can do attitude
  • Eagerness to learn
  • Strong sense of urgency, self-motivated, and able to handle a fast-paced environment
  • Effective verbal and written communication skills
  • An interest in computers and the Internet
  • Ability to manage competing priorities and keep accurate notes/data entry
  • Excellent customer service skills, desire to help and make a positive experience for customers
  • Reliable home internet/wifi and a quiet space to work from home.
  • Bilingual in Spanish is highly preferred

Pay Scale:

Starting Rate: $20/hr

Benefits and Perks:

  • Medical + Dental + Vision benefits
  • 401k and Profit Sharing
  • Remote opportunity
  • Paid Time Off
  • Education opportunities
  • Stipend for high-speed internet access
  • Paid Comprehensive Training
  • Growth Opportunities
  • Company Paid Pregnancy/Bonding Leave

Sonic is an equal opportunity employer. Sonic is committed to providing a work environment free of harassment, discrimination, retaliation and disrespectful or other unprofessional conduct based on sex (including pregnancy, childbirth, breastfeeding or related medical conditions), race, religion (including religious dress and grooming practices), color, gender (including gender identity and gender expression), national origin (including language use restrictions and possession of a driver's license issued under Vehicle Code section 12801.9), ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military and veteran status or any other basis protected by federal, state or local law or ordinance or regulation. It also prohibits discrimination, harassment, disrespectful or unprofessional conduct based on the perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics.