ZipRecruiter

Log In

1

Tech Support Jobs in Dallas, TX (NOW HIRING)

Viyu Network Solutions

Be Seen First

Technology Support Team

Richardson, TX · On-site

$45K - $65K/yr

Build and maintain positive client relationships through reliable service Qualifications * 1-3 years of IT support experience (MSP experience preferred) * Strong knowledge of Windows operating ...

JPMorgan Chase & Co.

Technology Support III

Plano, TX · On-site

$20 - $27.50/hr

As a Technology Support III at JPMorganChase within the Corporate Technology, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a ...

J.P. Morgan

Technology Support III

Plano, TX

$20.50 - $28.25/hr

As a Technology Support III at JPMorganChase within the Corporate Technology, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a ...

New

Collabera

Prime Tech Support

Richardson, TX

$19.50 - $26.75/hr

Company Description Established in 1991, Collabera has been a leader in IT staffing for over 22 ... complexity; provides support on a world-wide basis. * Manage workload and other assignments ...

Alleare Consulting

IT Support Engineer

Dallas, TX · On-site

IT Support Engineer Fulltime Dallas, TX (on-site) IMMEDIATE NEW JOB OPENING for an IT Support Engineer to join our client s team and work on-site at their corporate headquarters in Dallas, TX. The ...

next page

Showing results 1-20

All JobsTech Support JobsTech Support Jobs in Dallas, TX

Tech Support information

See Dallas, TX salary details

$26.2K

$42.2K

$64K

How much do tech support jobs pay per year?

As of Jul 19, 2026, the average yearly pay for tech support in Dallas, TX is $42,179.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,400.00 and $45,600.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Tech Support professionals and how can they be managed?

Tech Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, communicating effectively with users of varying technical backgrounds, and managing multiple support requests simultaneously. Success in this role typically involves staying organized, maintaining patience, and developing strong problem-solving skills. Collaborating with team members and documenting solutions can help resolve issues more efficiently and improve the overall customer experience.

What are tech support specialists?

Tech support specialists are professionals who assist users in resolving technical issues with hardware, software, or network systems. They provide guidance by troubleshooting problems, answering questions, and offering solutions via phone, email, chat, or in person. Their goal is to ensure that technology functions smoothly for individuals or organizations by addressing technical challenges promptly and efficiently.

What jobs pay 4000 a week without a degree?

Tech support roles typically do not pay $4,000 a week without specialized skills or certifications. High-paying jobs in this field usually require experience, technical knowledge, or certifications such as CompTIA or Cisco. For higher earnings, roles like network administrators or cybersecurity specialists may reach that level with experience, but they often require relevant training or certifications.

What Are the Qualifications to Get a Job in Tech Support?

The qualifications for jobs in technical or tech support vary but typically include a high school diploma and experience with repairing technology and customer service. Some companies may prefer candidates with a bachelor’s degree in computer science or certification in a specific type of software or hardware. Others may provide on-the-job training in their system. Technical or tech support jobs typically involve helping a company with issues that come up in its internal system or assisting individuals with problems. Duties frequently involve using helpdesk software, checking on system operations, explaining technical processes to users, and tracking issues to identify faults with software or hardware.

Is AI replacing tech support?

AI is increasingly used in tech support to handle routine inquiries and troubleshoot common issues, allowing support agents to focus on more complex problems. However, human tech support specialists are still essential for personalized assistance, complex diagnostics, and customer relationship management. AI tools often complement rather than replace human roles in tech support environments.

What does a tech support job involve?

A tech support job involves assisting users with hardware, software, and network issues, often through phone, email, or chat. It requires troubleshooting skills, knowledge of operating systems and common applications, and may involve documenting problems and solutions. Technical certifications and good communication skills are often beneficial for this role.

What are the key skills and qualifications needed to thrive as a Tech Support specialist, and why are they important?

To thrive as a Tech Support specialist, you need a solid understanding of computer systems, troubleshooting techniques, and common operating systems, typically supported by relevant IT certifications or coursework. Familiarity with ticketing systems, remote desktop software, and diagnostic tools is often required. Exceptional communication skills, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills ensure timely, accurate support and contribute to positive user experiences and organizational efficiency.

What is the role of a tech support?

A tech support professional assists users with troubleshooting hardware and software issues, providing technical guidance to resolve problems. They often use diagnostic tools, communicate clearly, and may hold certifications like CompTIA A+ to ensure effective support in various IT environments.

What is the difference between Tech Support vs Help Desk Technician?

AspectTech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ are common
Work EnvironmentOn-site or remote; troubleshooting hardware/software issues for end-usersOn-site or remote; providing technical assistance and support to users
Employer & Industry UsageIT companies, tech support firms, corporate IT departmentsIT service providers, corporate IT, government agencies

Both roles involve assisting users with technical issues, often requiring similar certifications and working in comparable environments. The main difference lies in scope: Tech Support may handle more complex technical problems, while Help Desk Technicians focus on user support and issue resolution.

More about Tech Support jobs
What are the most commonly searched types of Tech Support jobs in Dallas, TX? The most popular types of Tech Support jobs in Dallas, TX are:
What are popular job titles related to Tech Support jobs in Dallas, TX? For Tech Support jobs in Dallas, TX, the most frequently searched job titles are:
What job categories do people searching Tech Support jobs in Dallas, TX look for? The top searched job categories for Tech Support jobs in Dallas, TX are:
What cities near Dallas, TX are hiring for Tech Support jobs? Cities near Dallas, TX with the most Tech Support job openings:
Tech Support jobs near you
Infographic showing various Tech Support job openings in Dallas, TX as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $42,179 per year, or $20.3 per hour.
IT Support Technician

IT Support Technician

Business Centric Technology

Plano, TX • On-site

$25 - $30/hr

Contractor

Medical, Dental, Vision, Life, Retirement

Re-posted 8 days ago

Job description

Our client is looking for a polished, articulate, and highly professional IT Support Technician to join a growing team in Carrollton, TX. As an IT Support Technician, you’ll serve as the frontline of IT operations — triaging, troubleshooting, and resolving technical requests while delivering an exceptional support experience. This 1+ year contract (possible contract-to-hire) position requires 5 days on-site in Carrollton, TX.

COMP: Up to $30/hour with Conversion Salary of up to $55,000 + 20–25% Bonus

WHY WORK WITH BCT:

At BCT, we don’t just place people, we support them. Here’s what we offer:

  • Up to 60% paid medical insurance for employees
  • $50,000 life insurance policy on us
  • Coverage for home, auto, pets, legal services & identity theft
  • Dental & Vision insurance, 401K match, Short and Long-Term Disability
  • Flexible Spending Account for healthcare and dependent care
  • Anniversary bonuses to celebrate your commitment
  • Referral bonuses from $500–$2,000, bring great people with you!

WHAT YOU’LL DO:

  • Triage and resolve support tickets (email, phone, ticketing system)
  • Escalate broader or high-impact issues appropriately
  • Meet and exceed SLA response timelines
  • Maintain operational excellence in daily IT functions
  • Follow established policies and processes — including professionally setting boundaries when needed 
  • Assist with periodic data cleanup initiatives
  • Handle sensitive requests (new hires, terminations, executive matters) with discretion
  • Contribute to team training materials and knowledge base development
  • Recommend and help implement process improvements within the ticketing system

WHAT YOU’LL BRING:

  • Bachelor’s degree in IT, Computer Science, or related field strongly preferred
  • 1+ years of IT support experience 
  • Strong organizational skills and attention to detail
  • Professional communication skills — both written and verbal
  • Ability to manage multiple priorities in a fast-paced environment

APPLY TODAY! CP# 8568