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Tech Support Jobs in Dallas, TX (NOW HIRING)

LEGEND BANK

IT Support Specialist

Decatur, TX

PRIMARY FUNCTION The IT Support Specialist provides first-level technical support for Legend Bank employees. This entry-level role responds to help desk requires, troubleshoots common hardware ...

New

Legend Bank

IT Support Specialist

Decatur, TX · On-site

PRIMARY FUNCTION The IT Support Specialist provides first-level technical support for Legend Bank employees. This entry-level role responds to help desk requires, troubleshoots common hardware ...

New

JP Morgan Chase

Technology Support III

Plano, TX · On-site

  • Medical

  • Retirement

As a Technology Support III team member in Corporate Sector - Finance/ GFT - Tech Invest Governance team, you will ensure the operational stability, availability, and performance of our production ...

JPMorgan Chase & Co

Technology Support III

Plano, TX

  • Medical

  • Retirement

As a Technology Support III team member in Corporate Sector - Finance/ GFT - Tech Invest Governance team, you will ensure the operational stability, availability, and performance of our production ...

JPMorgan Chase & Co.

Technology Support III

Plano, TX · On-site

  • Medical

  • Retirement

As a Technology Support III team member in Corporate Sector - Finance/ GFT - Tech Invest Governance team, you will ensure the operational stability, availability, and performance of our production ...

State Bank of Texas

IT Support Specialist

Irving, TX · On-site

The IT Support Specialist will complete a wide range of duties. This includes traveling to various bank locations, providing technical support for all locations including hardware and software ...

State Bank of Texas

IT Support Specialist

Irving, TX · On-site

The IT Support Specialist will complete a wide range of duties. This includes traveling to various bank locations, providing technical support for all locations including hardware and software ...

State Bank of Texas

IT Support Specialist

Irving, TX · On-site

The IT Support Specialist will complete a wide range of duties. This includes traveling to various bank locations, providing technical support for all locations including hardware and software ...

Springline Advisory

IT Support Specialist

Dallas, TX · On-site

About the Role As an IT Support Specialist, you'll help ensure HM&M's technology environment runs smoothly and reliably. You'll serve as the primary local resource for employees and leaders seeking ...

HITRUST Service Corp.

IT Support Technician

Frisco, TX · On-site

$20.25 - $27.75/hr

As an IT Support Technician, you will provide technical support and endpoint administration services for HITRUST employees. This role is responsible for supporting and managing both Windows and macOS ...

HITRUST Services LLC

IT Support Technician

Frisco, TX · On-site

$20.25 - $27.75/hr

Description As an IT Support Technician, you will provide technical support and endpoint administration services for HITRUST employees. This role is responsible for supporting and managing both ...

E-Space

IT Support Specialist

Arlington, TX · On-site

  • Medical

  • PTO

Role Overview We are seeking a motivated IT Support Specialist to join our team in Arlington, Texas. You'll play a key role in supporting the daily technology needs of our executive, administrative ...

E-Space

IT Support Specialist

Arlington, TX · On-site

Role Overview We are seeking a motivated IT Support Specialist to join our team in Arlington, Texas. You'll play a key role in supporting the daily technology needs of our executive, administrative ...

E-Space

IT Support Specialist

Arlington, TX · On-site

  • Medical

  • PTO

Role Overview We are seeking a motivated IT Support Specialist to join our team in Arlington, Texas. You'll play a key role in supporting the daily technology needs of our executive, administrative ...

E-Space

IT Support Specialist

Arlington, TX · On-site

  • Medical

  • PTO

Role Overview We are seeking a motivated IT Support Specialist to join our team in Arlington, Texas. You'll play a key role in supporting the daily technology needs of our executive, administrative ...

L3HHCM20

IT Support Technician

Greenville, TX · On-site

$68K - $127K/yr

  • Medical

  • Retirement

  • PTO

Job Title: IT Support Technician Job Code: 41720 Job Location: Greenville, TX; Melbourne, FL; Sunrise, FL; Rochester, NY; Camden, NJ; or Salt Lake City, UT Job Schedule: 9/80: Employees work 9 out of ...

JP Morgan Chase

Technology Support III

Plano, TX · On-site

$16 - $20.50/hr

  • Medical

  • Retirement

As a Technology Support III at JPMorganChase within the Commercial & Investment Bank, you will support a complex suite of applications which are closely interlinked and at the core of our company ...

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Showing results 41-60

All JobsTech Support JobsTech Support Jobs in Dallas, TX

Tech Support information

See Dallas, TX salary details

$25.4K

$40.9K

$62.1K

How much do tech support jobs pay per year?

As of Aug 17, 2026, the average yearly pay for tech support in Dallas, TX is $40,887.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,300.00 and $44,200.00 per year, depending on experience, location, and employer.

What is the job of a tech support?

A tech support professional assists users with troubleshooting hardware and software issues, providing technical guidance to resolve problems. They often use diagnostic tools, communicate solutions clearly, and may work in help desks or support centers, sometimes requiring certifications like CompTIA A+.

What are some common challenges faced by tech support professionals and how can they be managed?

Tech Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, communicating effectively with users of varying technical backgrounds, and managing multiple support requests simultaneously. Success in this role typically involves staying organized, maintaining patience, and developing strong problem-solving skills. Collaborating with team members and documenting solutions can help resolve issues more efficiently and improve the overall customer experience.

What is a tech support specialist?

Tech support specialists are professionals who assist users in resolving technical issues with hardware, software, or network systems. They provide guidance by troubleshooting problems, answering questions, and offering solutions via phone, email, chat, or in person. Their goal is to ensure that technology functions smoothly for individuals or organizations by addressing technical challenges promptly and efficiently.

What are the qualifications to get a job in tech support?

The qualifications for jobs in technical or tech support vary but typically include a high school diploma and experience with repairing technology and customer service. Some companies may prefer candidates with a bachelor’s degree in computer science or certification in a specific type of software or hardware. Others may provide on-the-job training in their system. Technical or tech support jobs typically involve helping a company with issues that come up in its internal system or assisting individuals with problems. Duties frequently involve using helpdesk software, checking on system operations, explaining technical processes to users, and tracking issues to identify faults with software or hardware.

What are the key skills and qualifications needed to thrive as a tech support specialist, and why are they important?

To thrive as a Tech Support specialist, you need a solid understanding of computer systems, troubleshooting techniques, and common operating systems, typically supported by relevant IT certifications or coursework. Familiarity with ticketing systems, remote desktop software, and diagnostic tools is often required. Exceptional communication skills, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills ensure timely, accurate support and contribute to positive user experiences and organizational efficiency.

What is the difference between Tech Support vs Help Desk Technician?

AspectTech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ are common
Work EnvironmentOn-site or remote; troubleshooting hardware/software issues for end-usersOn-site or remote; providing technical assistance and support to users
Employer & Industry UsageIT companies, tech support firms, corporate IT departmentsIT service providers, corporate IT, government agencies

Both roles involve assisting users with technical issues, often requiring similar certifications and working in comparable environments. The main difference lies in scope: Tech Support may handle more complex technical problems, while Help Desk Technicians focus on user support and issue resolution.

More about Tech Support jobs

What are the most commonly searched types of Tech Support jobs in Dallas, TX?

The most popular types of Tech Support jobs in Dallas, TX are:

What are popular job titles related to Tech Support jobs in Dallas, TX?

For Tech Support jobs in Dallas, TX, the most frequently searched job titles are:

What job categories do people searching Tech Support jobs in Dallas, TX look for?

The top searched job categories for Tech Support jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Tech Support jobs?

Cities near Dallas, TX with the most Tech Support job openings:

Tech Support jobs near you
Infographic showing various Tech Support job openings in Dallas, TX as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $40,887 per year, or $19.7 per hour.

IT Support Specialist

LEGEND BANK

Decatur, TX

Full-time

Posted 2 days ago

New

Job description

PRIMARY FUNCTION
The IT Support Specialist provides first-level technical support for Legend Bank employees. This 
entry-level role responds to help desk requires, troubleshoots common hardware, software, printer, 
network access, Microsoft 365, and application issues, and helps keep employees productive through 
timely, professional support.  The position serves as the first point of contact for employee 
technology needs and escalates more complex issues to the appropriate internal IT resource, managed 
service provider, or Third-Party support partner.

ESSENTIAL DUTIES AND RESPONSIBILITIES


A. Responds to help desk requests by phone, email, ticketing systems, remote support tools, and in 
person when needed.
B. Troubleshoot and resolve routine workstation, laptop, printer, peripheral, Microsoft 365, 
network connectivity, password, and application access issues.
C. Setup, deploy and support employee devices, including computers, monitors, phones, printers, 
scanners, and other standard bank technology.
D. Document all work in the ticketing systems, including issue details, troubleshooting steps, 
status updates, resolution notes, and next steps.
E. Assist with employee onboarding, offboarding, access changes, device preparation, and technology 
setup in accordance with bank procedures.
F. Support basic user account administration, password resets, access requests, and 
security-related procedures as assigned.
G. Contribute to basic knowledge articles, checklists, and standard procedures that improve 
employee support and reduce repeat issues.
H. Maintain a clean, organized, and accurate help desk queue, equipment area, and support 
documentation.
I. Assist with technology support during incidents, outages, branch moves, equipment
refreshes, and other IT projects as required.
 


EDUCATION:
High School education or equivalent required. Coursework, technical training, or certification in 
information technology, computer support, networking, cybersecurity, or a related field is 
preferred.

EXPERIENCE AND JOB QUALIFICATIONS:
A. Prior help desk, customer service, technical support, internship, coursework or 3 – 5 relevant 
hardware and software support experience.
B. Basic working knowledge of Windows workstations, laptops, printers, peripherals,
mobile devices, Microsoft 365, and common business applications.
C. Ability to troubleshoot routine technical problems, ask clear questions, follow documented 
procedures, and know when to escalate.
D. Strong  customer  service  skills,  including  patience,  professionalism,  clear communication, 
and the ability to support employees with varying levels of technical knowledge.
E. Familiarity with ticketing systems, remote support tools, basic networking concepts, and user 
account support preferred.
F. Ability to protect confidential information and follow bank policies, security standards, and 
access control procedures.
G. Detail-oriented with the ability to document work accurately and keep tickets current.
H. Ability to promote positive image of the company required.
I.  Able to work independently on assigned tickets and collaboratively with IT team members, 
managed service providers, and Third-Pary support partners.
J. CompTIA A+, Microsoft 365 Fundamentals, CompTIA Network+, Security+, or
similar certification is helpful, but not required.

Legend Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

FDIC-Insured

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