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Tech Support Jobs in Mansfield, TX (NOW HIRING)

CK Family Services

IT Support Technician

Fort Worth, TX

$21 - $23/hr

The IT Support Technician will work closely with IT Administrator and is responsible for monitoring and maintaining the technology infrastructure of the organization. The technology infrastructure ...

Mondo

IT Support Analyst

Dallas, TX · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Apply now: IT Support Analyst, Onsite - Dallas, TX. Start date is ASAP for this permanent position. Job Title: IT Support Analyst Location-Type: Onsite, Dallas, TX Start Date: ASAP Duration:

New

Revel Staffing

IT Support Supervisor

Dallas, TX · Remote

$85K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team responsible for IT training, healthcare application support, system readiness, and end-user success. This is a hands-on ...

Revel Staffing

IT Support Supervisor

Dallas, TX · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

On Location

IT Support Engineer

Dallas, TX

The IT Support Engineer plays a key role in delivering high-quality technical support to all employees, providing timely and effective troubleshooting across desktop hardware, software, and mobile ...

Aven Hospitality

IT Support Engineer

Fort Worth, TX

  • Medical

  • Dental

  • PTO

IT Hub Support Position Summary We are seeking a technically strong and highly professional IT Support Specialist to provide hands-on End User Computing support for employees, customers, executives ...

myIT com

IT Support Specialist

Bedford, TX · On-site

$40K - $50K/yr

Are you technically savvy and wanting to work with some of the IT Support Industry's latest technology? Want to be part of a professional team in an established, high-growth company? We're one of the ...

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Tech Support information

See Mansfield, TX salary details

$24.2K

$39K

$59.1K

How much do tech support jobs pay per year?

As of Aug 15, 2026, the average yearly pay for tech support in Mansfield, TX is $38,968.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,600.00 and $42,100.00 per year, depending on experience, location, and employer.

What is the job of a tech support?

A tech support professional assists users with troubleshooting hardware and software issues, providing technical guidance to resolve problems. They often use diagnostic tools, communicate solutions clearly, and may work in help desks or support centers, sometimes requiring certifications like CompTIA A+.

What are some common challenges faced by tech support professionals and how can they be managed?

Tech Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, communicating effectively with users of varying technical backgrounds, and managing multiple support requests simultaneously. Success in this role typically involves staying organized, maintaining patience, and developing strong problem-solving skills. Collaborating with team members and documenting solutions can help resolve issues more efficiently and improve the overall customer experience.

What is a tech support specialist?

Tech support specialists are professionals who assist users in resolving technical issues with hardware, software, or network systems. They provide guidance by troubleshooting problems, answering questions, and offering solutions via phone, email, chat, or in person. Their goal is to ensure that technology functions smoothly for individuals or organizations by addressing technical challenges promptly and efficiently.

What are the qualifications to get a job in tech support?

The qualifications for jobs in technical or tech support vary but typically include a high school diploma and experience with repairing technology and customer service. Some companies may prefer candidates with a bachelor’s degree in computer science or certification in a specific type of software or hardware. Others may provide on-the-job training in their system. Technical or tech support jobs typically involve helping a company with issues that come up in its internal system or assisting individuals with problems. Duties frequently involve using helpdesk software, checking on system operations, explaining technical processes to users, and tracking issues to identify faults with software or hardware.

What are the key skills and qualifications needed to thrive as a tech support specialist, and why are they important?

To thrive as a Tech Support specialist, you need a solid understanding of computer systems, troubleshooting techniques, and common operating systems, typically supported by relevant IT certifications or coursework. Familiarity with ticketing systems, remote desktop software, and diagnostic tools is often required. Exceptional communication skills, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills ensure timely, accurate support and contribute to positive user experiences and organizational efficiency.

What is the difference between Tech Support vs Help Desk Technician?

AspectTech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ are common
Work EnvironmentOn-site or remote; troubleshooting hardware/software issues for end-usersOn-site or remote; providing technical assistance and support to users
Employer & Industry UsageIT companies, tech support firms, corporate IT departmentsIT service providers, corporate IT, government agencies

Both roles involve assisting users with technical issues, often requiring similar certifications and working in comparable environments. The main difference lies in scope: Tech Support may handle more complex technical problems, while Help Desk Technicians focus on user support and issue resolution.

More about Tech Support jobs

What cities near Mansfield, TX are hiring for Tech Support jobs?

Cities near Mansfield, TX with the most Tech Support job openings:

Tech Support jobs near you
Infographic showing various Tech Support job openings in Mansfield, TX as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $38,968 per year, or $18.7 per hour.

Technology Support Engineer

Las Vegas Sands Corp.

Dallas, TX • On-site

Full-time

Re-posted 13 days ago

Job description

Job Description:
Position Overview
The primary responsibility of the Technology Support Engineer is to support the Corporate IT environment and will manage operation of hardware, network, software applications, and peripherals to ensure that effective technology is in place and used to its maximum capabilities. This position will provide excellent customer service and support to internal users and determine what assistance is required from the external service providers to maintain optimum performance. This position will also manage security configurations and identify required software to maintain privacy and protection from malicious activity. The Technology Support Engineer will manage and oversee the deployment of new technologies and the staff associated with the deployments.
All duties are to be performed in accordance with departmental and Las Vegas Sands Corp.'s policies, practices, and procedures. All Las Vegas Sands Corp. Team Members are expected to conduct and carry themselves in a professional manner at all times. Team Members are required to observe the Company's standards, work requirements and rules of conduct.
Essential Duties & Responsibilities
  • Support the IT Operations function with its primary goals of Run, Maintain and Sustain.
  • Responsible for handling incidents related to computers, software applications, network connectivity, mobile devices, and other related technology.
  • Manage a queue of requests, accurately enter information into ticketing system(s) and complete follow-up on incidents and requests.
  • Set up hardware and configure software and peripherals.
  • Maintain and repair technology equipment (PCs, printers, phones, audio-video systems, etc.).
  • Follow prescribed troubleshooting procedures, manage communications, and escalate appropriately to supporting IT teams.
  • Perform operating system installation, upgrade, configuration, and security patch deployments using enterprise software distribution platforms.
  • Champion collaboration across IT and business functions.
  • Independently contribute to team objectives.
  • Mentor, support, and cross-train other Technology Support Engineers and Service Desk Technical Analysts.
  • Monitor systems for availability, capacity, and performance utilizing monitoring tools and dashboards.
  • Contribute suggestions for new products, services, and processes to ensure best in class customer service.
  • Contribute to self-service knowledgebase, operational procedures, and documents.
  • Consistently demonstrate professionalism in all interactions.
  • Execute business communication on system planned maintenance, incident status notifications and other customer communications.
  • Perform physical implementation and changes in coordination with IT Services provider and in adherence with change approval process where applicable.
  • Perform job duties in a safe manner.
  • Attend work as scheduled on a consistent and regular basis.
  • Perform other related duties as assigned.

Minimum Qualifications
  • At least 21 years of age.
  • Proof of authorization to work in the United States.
  • Bachelor's degree in information technology, computer science, or a related field (or equivalent experience).
  • Must be able to obtain and maintain any certification or license, as required by law or policy.
  • CompTIA A+ certification or ITIL certification preferred.
  • Understanding of ITIL and IT Service Management.
  • 5 years of diverse technical support experience with PCs, networks, mobile devices, peripherals, and user account management.
  • Proven experience professionally engaging with stakeholders across all levels of the organization, including peers and executive leadership.
  • Ability to work varied shifts, including nights, weekends, and holidays.
  • Expertise in Windows, MAC, and Linux operating systems, Active Directory, and productivity applications.
  • Expertise in WIFI configuration, conference room A/V technologies, physical access controls, connectivity to cloud services, internet circuit, identity administration and permission.
  • Good knowledge of internet security and data privacy principles.
  • Attention to details: excellent organizational and time management skills.
  • Strong analytical and problem-solving skills.
  • Strong communicator who can explain complex technical concepts to both IT management and business stakeholders in a consumable fashion.
  • Demonstrated experience building cross-functional partnerships.
  • Willing to work with remote teams in different geographies and time zones.
  • Effective written and verbal communication skills in English.
  • Strong interpersonal skills with the ability to communicate effectively and interact appropriately with management, other Team Members and outside contacts of different backgrounds and levels of experience.

Physical Requirements
Must be able to:
  • Lift or carry 30 pounds, unassisted, in the performance of specific tasks, as assigned.
  • Physically access assigned workspace areas with or without a reasonable accommodation.
  • Work indoors and be exposed to various environmental factors such as, but not limited to, CRT, noise, and dust.
  • Utilize laptop and standard keyboard to perform essential functions of the job.

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