Campus Technology Support Specialist Wage/Hour Status: Non-Exempt Reports to: Coordinator Campus Tech Support Pay Grade: AO 8 Dept./School: Technology Support (836) Length of Contract : 12 mos. PCN:
Campus Technology Support Specialist Wage/Hour Status: Non-Exempt Reports to: Coordinator Campus Tech Support Pay Grade: AO 8 Dept./School: Technology Support (836) Length of Contract : 12 mos. PCN:
Campus Technology Support Specialist Wage/Hour Status: Non-Exempt Reports to: Coordinator Campus Tech Support Pay Grade: AO 8 Dept./School: Technology Support (836) Length of Contract : 12 mos. PCN:
Campus Technology Support Specialist Wage/Hour Status: Non-Exempt Reports to: Coordinator Campus Tech Support Pay Grade: AO 8 Dept./School: Technology Support (836) Length of Contract : 12 mos. PCN:
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Tech Support information
See Lubbock, TX salary details
$23.2K - $26.2K
0% of jobs
$26.2K - $29.3K
3% of jobs
$32.3K is the 25th percentile. Wages below this are outliers.
$29.3K - $32.3K
22% of jobs
The median wage is $34.1K / yr.
$32.3K - $35.4K
43% of jobs
$35.4K - $38.4K
6% of jobs
$38.5K is the 75th percentile. Wages above this are outliers.
$38.4K - $41.5K
6% of jobs
$41.5K - $44.5K
6% of jobs
$44.5K - $47.5K
5% of jobs
$47.5K - $50.6K
3% of jobs
$50.6K - $53.6K
3% of jobs
$53.6K - $56.7K
1% of jobs
$23.2K
$37.3K
$56.7K
How much do tech support jobs pay per year?
As of Aug 8, 2026, the average yearly pay for tech support in Lubbock, TX is $37,338.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,200.00 and $40,400.00 per year, depending on experience, location, and employer.
What is the job of a tech support?
A tech support professional assists users with troubleshooting hardware and software issues, providing technical guidance to resolve problems. They often use diagnostic tools, communicate solutions clearly, and may work in help desks or support centers, sometimes requiring certifications like CompTIA A+.
What are some common challenges faced by tech support professionals and how can they be managed?
Tech Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, communicating effectively with users of varying technical backgrounds, and managing multiple support requests simultaneously. Success in this role typically involves staying organized, maintaining patience, and developing strong problem-solving skills. Collaborating with team members and documenting solutions can help resolve issues more efficiently and improve the overall customer experience.
What is a tech support specialist?
Tech support specialists are professionals who assist users in resolving technical issues with hardware, software, or network systems. They provide guidance by troubleshooting problems, answering questions, and offering solutions via phone, email, chat, or in person. Their goal is to ensure that technology functions smoothly for individuals or organizations by addressing technical challenges promptly and efficiently.
What are the qualifications to get a job in tech support?
The qualifications for jobs in technical or tech support vary but typically include a high school diploma and experience with repairing technology and customer service. Some companies may prefer candidates with a bachelor’s degree in computer science or certification in a specific type of software or hardware. Others may provide on-the-job training in their system. Technical or tech support jobs typically involve helping a company with issues that come up in its internal system or assisting individuals with problems. Duties frequently involve using helpdesk software, checking on system operations, explaining technical processes to users, and tracking issues to identify faults with software or hardware.
What are the key skills and qualifications needed to thrive as a tech support specialist, and why are they important?
To thrive as a Tech Support specialist, you need a solid understanding of computer systems, troubleshooting techniques, and common operating systems, typically supported by relevant IT certifications or coursework. Familiarity with ticketing systems, remote desktop software, and diagnostic tools is often required. Exceptional communication skills, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills ensure timely, accurate support and contribute to positive user experiences and organizational efficiency.
What is the difference between Tech Support vs Help Desk Technician?
| Aspect | Tech Support | Help Desk Technician |
|---|---|---|
| Required Credentials | High school diploma or equivalent; certifications like CompTIA A+ often preferred | High school diploma or equivalent; certifications like CompTIA A+ are common |
| Work Environment | On-site or remote; troubleshooting hardware/software issues for end-users | On-site or remote; providing technical assistance and support to users |
| Employer & Industry Usage | IT companies, tech support firms, corporate IT departments | IT service providers, corporate IT, government agencies |
Both roles involve assisting users with technical issues, often requiring similar certifications and working in comparable environments. The main difference lies in scope: Tech Support may handle more complex technical problems, while Help Desk Technicians focus on user support and issue resolution.
More about Tech Support jobs
What are popular job titles related to Tech Support jobs in Lubbock, TX? For Tech Support jobs in Lubbock, TX, the most frequently searched job titles are:
What job categories do people searching Tech Support jobs in Lubbock, TX look for? The top searched job categories for Tech Support jobs in Lubbock, TX are:
What cities near Lubbock, TX are hiring for Tech Support jobs? Cities near Lubbock, TX with the most Tech Support job openings:
Full-time
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Lubbock Independent School District rating
6.7
Based on 12 frontline employees who took The Breakroom Quiz
337th of 624 rated elementary and secondary schools
Job description
Position Type:
Secretarial/Clerical/Other/Specialist Campus Technology Support
Date Posted:
5/5/2026
Location:
Campus Tech
Job Title: Campus Technology Support Specialist Wage/Hour Status: Non-Exempt
Reports to: Coordinator Campus Tech Support Pay Grade: AO 8
Dept./School: Technology Support (836) Length of Contract: 12 mos.
PCN: Varies Date Revised: 12/17/20
Primary Purpose:
Provide assistance for assigned campus staff and students to address and resolve problems relating to technology services. Responsible for technology support, problem evaluation, and management of technology related needs for campuses and support locations. Oversee repairs and upkeep of technology related equipment such as computers, peripherals, interactive devices, printers, projectors and A/V accessories. Contribute to team efforts towards special projects.
Qualifications and Skills:
Education/Certification:
High school
Computer Science, equivalent certification preferred or equivalent experience in a technology services related field
Reliable transportation with current liability insurance
Flexibility and strong work ethic
Ability to detect and resolve technical or technology-related problems
Excellent organizational, communication, and interpersonal skills
Major Responsibilities and Duties:
Skills and Expertise
General Employee Requirements
Travel Requirements:
Supervisory Responsibilities:
None
Mental Demands/Physical Demands/Environmental Factors:
Secretarial/Clerical/Other/Specialist Campus Technology Support
Date Posted:
5/5/2026
Location:
Campus Tech
Job Title: Campus Technology Support Specialist Wage/Hour Status: Non-Exempt
Reports to: Coordinator Campus Tech Support Pay Grade: AO 8
Dept./School: Technology Support (836) Length of Contract: 12 mos.
PCN: Varies Date Revised: 12/17/20
Primary Purpose:
Provide assistance for assigned campus staff and students to address and resolve problems relating to technology services. Responsible for technology support, problem evaluation, and management of technology related needs for campuses and support locations. Oversee repairs and upkeep of technology related equipment such as computers, peripherals, interactive devices, printers, projectors and A/V accessories. Contribute to team efforts towards special projects.
Qualifications and Skills:
Education/Certification:
High school
Computer Science, equivalent certification preferred or equivalent experience in a technology services related field
Reliable transportation with current liability insurance
Flexibility and strong work ethic
Ability to detect and resolve technical or technology-related problems
Excellent organizational, communication, and interpersonal skills
Major Responsibilities and Duties:
- Provide hands-on support to detect and resolve problems with computers, mobile devices, and other technology items.
- Process and prioritize work orders, projects, and other duties in a timely fashion.
- Maintain records for work orders, inventory, and training towards district goals.
- Communicate information regarding issues and solutions efficiently with appropriate staff and colleagues.
- Uphold constant professionalism within all dialogue, correspondence, appearance, behavior, and work ethic.
- Build strong rapport with district employees by demonstrating high quality customer service while encouraging understanding and use of good computing practices.
- Comply with federal, state, and district policies, as well as department safety and security procedures concerning technology and its use.
- Employees must uphold a commitment to the district's mission, vision, values, and strategic plan.
- Other duties as assigned.
Skills and Expertise
- Ability to install, operate, and maintain computers, peripherals, and software.
- Familiarity with operating systems including Windows, ChromeOS, macOS, and iOS.
- Fundamental troubleshooting of computer operations, connectivity, and configuration.
- Comprehension of technical terms, hardware manuals, and technology procedures.
- Ability to complete multiple tasks, be self-motivated, and work independently as well as part of a team.
- Must possess robust verbal and written skills for communication with technical and non- technical staff members.
- Be able to execute tact and courtesy by minimally impacting classroom instruction while working.
- Must provide quality customer service in all interactions, whether directly or indirectly related to the achievement of your duties.
General Employee Requirements
- Support and align work with the mission, vision and beliefs of the district.
- Follow and support board policies in areas of related responsibility.
- Ensure district resources are managed effectively to maximize resources for student learning.
- Share in the development and implementation of district success plans.
- Actively participate in ongoing development to improve work quality and district contribution.
- Model integrity work ethic and professionalism as suitable example for LISD students.
Travel Requirements:
- Frequent in-district travel
Supervisory Responsibilities:
None
Mental Demands/Physical Demands/Environmental Factors:
- Physical: Repetitive motions, prolonged use of computers
- Lifting: Often up to 10 lbs, occasionally up to 50 lbs.
- Attendance: Scheduled hours and regular meeting presence required.
- Mental: Sustain focus and emotional control under stress, interruptions, and distraction.
- Environment: Indoors except when traveling, controlled environment.
What Lubbock Independent School District employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Lubbock Independent School District
Sourced by ZipRecruiter
Company size
1,001 - 5,000 Employees
Headquarters location
Lubbock, TX, US
Year founded
1907