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Tech Support Jobs in Frisco, TX (NOW HIRING)

HOMEVESTORS OF AMERICA INC

Support Tech

Dallas, TX · On-site

$36K - $45K/yr

We are seeking a detail-oriented and proactive individual to join our IT Support team as an IT Support Specialist. In this role, you will provide technical support for our software products, helping ...

HOMEVESTORS OF AMERICA INC

Support Tech

Dallas, TX · On-site

$36K - $45K/yr

We are seeking a detail-oriented and proactive individual to join our IT Support team as an IT Support Specialist. In this role, you will provide technical support for our software products, helping ...

Raising Cane's

IT Support Lead

Plano, TX · On-site

$20 - $27.50/hr

The IT Support Lead delivers a high-quality technical support for Restaurant Support Office (RSO) Crew and Leaders, serving as a trusted technology partner for senior and executive leadership. This ...

Raising Cane's

IT Support Lead

Plano, TX · On-site

$20 - $27.50/hr

The IT Support Lead delivers a high-quality technical support for Restaurant Support Office (RSO) Crew and Leaders, serving as a trusted technology partner for senior and executive leadership. This ...

Raising Cane's

IT Support Lead

Plano, TX

$20 - $27.50/hr

The IT Support Lead delivers a high-quality technical support for Restaurant Support Office (RSO) Crew and Leaders, serving as a trusted technology partner for senior and executive leadership. This ...

Revel Staffing

IT Support Supervisor

Dallas, TX · Remote

$85K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team responsible for IT training, healthcare application support, system readiness, and end-user success. This is a hands-on ...

Raising Cane's

IT Support Lead

Plano, TX · On-site

$20 - $27.50/hr

The IT Support Lead delivers a high-quality technical support for Restaurant Support Office (RSO) Crew and Leaders, serving as a trusted technology partner for senior and executive leadership. This ...

The Loan Store, Inc.

IT Support Analyst

Plano, TX · On-site

The Loan Store, Inc. is seeking an IT Support Analyst to provide hands-on technical support to employees across the organization. This role involves troubleshooting and resolving technical issues ...

DatamanUSA, LLC

IT Support Technician

Wylie, TX · On-site

$20.75 - $28.25/hr

DatamanUSA is looking for a IT Support Technician for our direct client based in TX. This is a great opportunity for someone who is a quick learner with excellent people skills. Job Details: Job ...

Collabera

Prime Tech Support

Richardson, TX

$19.50 - $26.75/hr

Company Description Established in 1991, Collabera has been a leader in IT staffing for over 22 ... complexity; provides support on a world-wide basis. * Manage workload and other assignments ...

The Loan Store, Inc.

IT Support Analyst

Plano, TX · On-site

Information Technology Reports To: CIO Employment Type: Full-Time Position Summary The IT Support Analyst is responsible for providing hands-on technical support to employees across the organization ...

Aven Hospitality

IT Support Engineer

Fort Worth, TX · On-site

IT Hub Support Position Summary We are seeking a technically strong and highly professional IT Support Specialist to provide hands-on End User Computing support for employees, customers, executives ...

myIT.com

IT Support Specialist

Bedford, TX · On-site

Are you technically savvy and wanting to work with some of the IT Support Industry's latest technology? Want to be part of a professional team in an established, high-growth company? We're one of the ...

myIT com

IT Support Specialist

Bedford, TX · On-site

$40K - $50K/yr

Are you technically savvy and wanting to work with some of the IT Support Industry's latest technology? Want to be part of a professional team in an established, high-growth company? We're one of the ...

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All JobsTech Support JobsTech Support Jobs in Frisco, TX

Tech Support information

See Frisco, TX salary details

$25.3K

$40.7K

$61.8K

How much do tech support jobs pay per year?

As of Aug 8, 2026, the average yearly pay for tech support in Frisco, TX is $40,695.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,100.00 and $44,000.00 per year, depending on experience, location, and employer.

What is the job of a tech support?

A tech support professional assists users with troubleshooting hardware and software issues, providing technical guidance to resolve problems. They often use diagnostic tools, communicate solutions clearly, and may work in help desks or support centers, sometimes requiring certifications like CompTIA A+.

What are some common challenges faced by tech support professionals and how can they be managed?

Tech Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, communicating effectively with users of varying technical backgrounds, and managing multiple support requests simultaneously. Success in this role typically involves staying organized, maintaining patience, and developing strong problem-solving skills. Collaborating with team members and documenting solutions can help resolve issues more efficiently and improve the overall customer experience.

What is a tech support specialist?

Tech support specialists are professionals who assist users in resolving technical issues with hardware, software, or network systems. They provide guidance by troubleshooting problems, answering questions, and offering solutions via phone, email, chat, or in person. Their goal is to ensure that technology functions smoothly for individuals or organizations by addressing technical challenges promptly and efficiently.

What are the qualifications to get a job in tech support?

The qualifications for jobs in technical or tech support vary but typically include a high school diploma and experience with repairing technology and customer service. Some companies may prefer candidates with a bachelor’s degree in computer science or certification in a specific type of software or hardware. Others may provide on-the-job training in their system. Technical or tech support jobs typically involve helping a company with issues that come up in its internal system or assisting individuals with problems. Duties frequently involve using helpdesk software, checking on system operations, explaining technical processes to users, and tracking issues to identify faults with software or hardware.

What are the key skills and qualifications needed to thrive as a tech support specialist, and why are they important?

To thrive as a Tech Support specialist, you need a solid understanding of computer systems, troubleshooting techniques, and common operating systems, typically supported by relevant IT certifications or coursework. Familiarity with ticketing systems, remote desktop software, and diagnostic tools is often required. Exceptional communication skills, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills ensure timely, accurate support and contribute to positive user experiences and organizational efficiency.

What is the difference between Tech Support vs Help Desk Technician?

AspectTech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ are common
Work EnvironmentOn-site or remote; troubleshooting hardware/software issues for end-usersOn-site or remote; providing technical assistance and support to users
Employer & Industry UsageIT companies, tech support firms, corporate IT departmentsIT service providers, corporate IT, government agencies

Both roles involve assisting users with technical issues, often requiring similar certifications and working in comparable environments. The main difference lies in scope: Tech Support may handle more complex technical problems, while Help Desk Technicians focus on user support and issue resolution.

More about Tech Support jobs
What are popular job titles related to Tech Support jobs in Frisco, TX? For Tech Support jobs in Frisco, TX, the most frequently searched job titles are:
What job categories do people searching Tech Support jobs in Frisco, TX look for? The top searched job categories for Tech Support jobs in Frisco, TX are:
What cities near Frisco, TX are hiring for Tech Support jobs? Cities near Frisco, TX with the most Tech Support job openings:
Tech Support jobs near you
Infographic showing various Tech Support job openings in Frisco, TX as of August 2026, with employment types broken down into 66% Full Time, 7% Temporary, and 27% Contract. Highlights an 80% In-person, 7% Hybrid, and 13% Remote job distribution, with an average salary of $40,695 per year, or $19.6 per hour.

IT Support Technician

Business Centric Technology

Plano, TX • On-site

$25 - $30/hr

Contractor

Medical, Dental, Vision, Life, Retirement

Re-posted 28 days ago

Job description

Our client is looking for a polished, articulate, and highly professional IT Support Technician to join a growing team in Carrollton, TX. As an IT Support Technician, you’ll serve as the frontline of IT operations — triaging, troubleshooting, and resolving technical requests while delivering an exceptional support experience. This 1+ year contract (possible contract-to-hire) position requires 5 days on-site in Carrollton, TX.

COMP: Up to $30/hour with Conversion Salary of up to $55,000 + 20–25% Bonus

WHY WORK WITH BCT:

At BCT, we don’t just place people, we support them. Here’s what we offer:

  • Up to 60% paid medical insurance for employees
  • $50,000 life insurance policy on us
  • Coverage for home, auto, pets, legal services & identity theft
  • Dental & Vision insurance, 401K match, Short and Long-Term Disability
  • Flexible Spending Account for healthcare and dependent care
  • Anniversary bonuses to celebrate your commitment
  • Referral bonuses from $500–$2,000, bring great people with you!

WHAT YOU’LL DO:

  • Triage and resolve support tickets (email, phone, ticketing system)
  • Escalate broader or high-impact issues appropriately
  • Meet and exceed SLA response timelines
  • Maintain operational excellence in daily IT functions
  • Follow established policies and processes — including professionally setting boundaries when needed 
  • Assist with periodic data cleanup initiatives
  • Handle sensitive requests (new hires, terminations, executive matters) with discretion
  • Contribute to team training materials and knowledge base development
  • Recommend and help implement process improvements within the ticketing system

WHAT YOU’LL BRING:

  • Bachelor’s degree in IT, Computer Science, or related field strongly preferred
  • 1+ years of IT support experience 
  • Strong organizational skills and attention to detail
  • Professional communication skills — both written and verbal
  • Ability to manage multiple priorities in a fast-paced environment

APPLY TODAY! CP# 8568