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Overnight Tech Support Jobs in Dallas, TX (NOW HIRING)

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Job Summary The Healthcare IT Support Specialist will assist the Director of Operations and other ... Willingness to travel to client sites with an occasional overnight stay * Experience in EHR, DICOM ...

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Overnight Tech Support information

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$26.8K

$43.2K

$65.6K

How much do overnight tech support jobs pay per year?

As of Aug 29, 2026, the average yearly pay for overnight tech support in Dallas, TX is $43,195.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,300.00 and $46,700.00 per year, depending on experience, location, and employer.

What does an overnight tech support do?

An Overnight Tech Support professional provides technical assistance to customers or employees during nighttime hours, typically outside of regular business operations. Their responsibilities include troubleshooting technical issues, resolving system outages, responding to help desk tickets, and ensuring that critical IT systems remain operational overnight. This role is essential in organizations that operate 24/7 or need around-the-clock technical coverage to support global operations or maintain uptime.

What are the key skills and qualifications needed to thrive as an overnight tech support?

To thrive as an Overnight Tech Support specialist, you need strong troubleshooting abilities, technical knowledge of hardware and software, and typically a degree or certification in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and common operating systems is essential. Excellent communication, patience, and the ability to work independently at odd hours are standout soft skills. These competencies ensure prompt resolution of technical issues and reliable support for users during off-peak hours.

What are some common challenges faced by overnight tech support, and how can they be addressed?

Overnight Tech Support professionals often encounter unique challenges such as limited access to on-site resources, handling escalated or unresolved issues from earlier shifts, and managing periods of low supervision. To address these, it's important to develop strong problem-solving skills, maintain clear communication with other team members through handoff notes or ticketing systems, and proactively seek training on troubleshooting a wide range of issues. Building a routine and staying organized during quieter hours can also help maximize productivity and job satisfaction.

What are the most commonly searched types of Tech Support jobs in Dallas, TX?

The most popular types of Tech Support jobs in Dallas, TX are:

What are popular job titles related to Overnight Tech Support jobs in Dallas, TX?

For Overnight Tech Support jobs in Dallas, TX, the most frequently searched job titles are:

What job categories do people searching Overnight Tech Support jobs in Dallas, TX look for?

The top searched job categories for Overnight Tech Support jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Overnight Tech Support jobs?

Cities near Dallas, TX with the most Overnight Tech Support job openings:

Infographic showing various Overnight Tech Support job openings in Dallas, TX as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $43,195 per year, or $20.8 per hour.

Healthcare IT Support Specialist

Irving, TX • On-site

LAMB Technologies, Inc.
Health Care and Social Assistance • 1 - 10 employees

$65K - $85K/yr

Full-time

Medical, Life, PTO

Posted 4 days ago

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Job description

Job Summary
The Healthcare IT Support Specialist will assist the Director of Operations and other Healthcare IT Support Specialist in fulfilling required duties in our Systems Integration and Customer Service with minimal supervision. Establishing and maintaining customer loyalty is of paramount importance. The ability to learn new technology rapidly and practically apply knowledge to Healthcare IT business situations will be essential for long term success. You will successfully be able to install, maintain and repair computers and servers. The ideal candidate will be able to work diligently and accurately and will possess a great problem-solving ability in order to fix issues and ensure functionality.
Ideal Candidate:
• Passionate about technology and customer service
• Degree and/or Certification in Engineering, Computer Science or other relevant IT disciplines.
• Two or more years of experience in implementation, troubleshooting and maintenance of computer systems, servers, and networks
• Experience with networking, workstation and server hardware, Windows Server 2019/2016/2008, Windows 7/8/10
• Experience with firewalls, internet VPN’s remote implementation, troubleshooting, and problem resolution
• Willingness to travel to client sites with an occasional overnight stay
• Experience in EHR, DICOM, PACS, and RIS healthcare technologies desired
• Exceptional written and verbal communication, organizational and time management skills
• Ability to develop positive relationships with employees, clients and vendors
• Willingness to learn medical industry terminology, technology and concepts
• Must be able to occasionally lift heavy objects
• Must be able to see indicator lights and hear audible indicator tones
Daily Duties:
• Assist in the customization and implementation of hardware and software for new client systems
• Assist in providing daily phone support to end-users in an efficient manner
• Provide on-site service to client sites when necessary
• Complete Planned Maintenance for client systems
• Assist in maintaining internal information technology systems
• Assist in the procurement of hardware and software for client implementations
• Accurately document departmental and client information
• Complete ad-hoc projects assigned by management
• Embrace, support and advance the stated mission and strategic priorities of LAMB Technologies
We always look for your willingness and ability to learn and take on new tasks fast, utilize previous experiences and quickly grasp new information. We also want you to have a strong analytical mindset in which we consider it to be important that you can understand and break down and solve problems. We also want you to be a good communicator where you have the ability to interact with colleagues, partners and customers in an effective, clear and constructive way. We look for those who make a sincere effort to better our business.

Company Description

LAMB Technologies is a premier provider of innovative healthcare and life sciences information technology, asset management and digital imaging solutions. At LAMB, we transform healthcare through the design, implementation, and service of PACS and EHR systems that improve business practices, regulatory compliance, and patient care.