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Remote Pos Technical Support Jobs (NOW HIRING)

CGS Nexus

Technical Support Representative Night shift

OR · On-site +1

... POS-related software. - Perform troubleshooting on core system remote devices. - Engage in various computer-related break-fix repairs as needed. - Effectively manage time, prioritize tasks, and work ...

CGS Nexus

Technical Support Representative Night shift

OR · On-site +1

$16/hr

... POS-related software. - Perform troubleshooting on core system remote devices. - Engage in various computer-related break-fix repairs as needed. - Effectively manage time, prioritize tasks, and work ...

CGS Nexus

Technical Support Representative Night shift

$16/hr

... POS-related software. - Perform troubleshooting on core system remote devices. - Engage in various computer-related break-fix repairs as needed. - Effectively manage time, prioritize tasks, and work ...

HungerRush

Manager, Technical Support

Overland Park, KS · On-site +1

HungerRush 360 is our flagship cloud POS system that makes it easier to delight guests, drive ... Has experience working in a remote environment. * Experience in Point-of-Sale hardware and software ...

PAR Technology

Technical Support Agent

Remote (U.S.-based) Reports To: Technical Support Manager What We're Looking For: Requirements ... Provide first-level support for POS hardware/software and PAR products * Resolve operational and ...

Cyclops

Technical Support Engineer (Remote)

Miami, FL · Remote

As the Technical Support Engineer , you will own the technical support function end-to-end (triage ... Location Remote. USA, Argentina, or Brazil. The role works US business hours (Eastern Time)

10Beauty

Technical Support Engineer

Burlington, MA · Remote

We are seeking to hire a Technical Support Engineer for Level 1 support at 10Beauty. This person ... Guide members and field personnel through troubleshooting steps via phone, chat, video, and remote ...

Bigcommerce

Technical Support Representative - Remote

$19 - $21/hr

As a Technical Customer Support Representative, you will be responsible for supporting, providing ... REMOTE (Pay Transparency Range - $19.00 - $21.00) The exact salary will be dependent on the ...

Feedonomics

Technical Support Representative - Remote

$19 - $21/hr

As a Technical Customer Support Representative, you will be responsible for supporting, providing ... REMOTE (Pay Transparency Range - $19.00 - $21.00) The exact salary will be dependent on the ...

Pavago

Technical Support Specialist

Tech Support Specialist (SaaS, Helpdesk, IT Support & Troubleshooting) - Remote Position Type ... Technical troubleshooting * Ticket resolution * SaaS support operations * User onboarding & access ...

IK Systems

Technical Support Specialist

Victor, NY · On-site +1

Technical Support Specialist Victor, NY The Technical Support Specialist provides entry-level remote technical support for integrated security and life safety systems, including video surveillance ...

Straive

Be Seen First

Technical Support Representative

Dallas, TX · Remote

$13 - $20/hr

Job Summary The Technical Support Representative delivers multi-channel customer service and ... Location: 100% Remote (Work from Home). * Requirement: Must have a dedicated, quiet workspace with ...

New

EBSCO

Technical Support Representative

$37K - $52K/yr

... remote work models. As an AI-enabled service leader, we thrive on innovation, forward-thinking ... Your Opportunity The Technical Support Representative specializes in performing technical support ...

EnrollHere

Technical Support Specialist

Pinehurst, NC · Remote

Our fully remote team thrives on collaboration, innovation, and a shared commitment to improving the enrollment journey for all. The Technical Support Specialist is a senior member of the EnrollHere ...

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Remote Pos Technical Support information

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$26

$44

How much do remote pos technical support jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for remote pos technical support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is a remote POS technical support specialist?

Remote POS (Point of Sale) Technical Support specialists are professionals who assist businesses and individuals with troubleshooting, maintaining, and optimizing POS systems from a remote location. They handle issues such as software glitches, hardware malfunctions, network connectivity problems, and user errors. These specialists communicate with clients via phone, email, or chat to diagnose problems, provide step-by-step solutions, and sometimes remotely access systems to resolve complex issues. Their goal is to ensure that POS systems operate efficiently, minimizing downtime and disruptions for businesses.

What are the key skills and qualifications needed to thrive as a remote POS technical support specialist?

To thrive as a Remote POS Technical Support Specialist, you need strong troubleshooting abilities, knowledge of point-of-sale systems, and experience in customer service, often supported by relevant IT certifications or technical training. Familiarity with remote support tools, ticketing systems, and POS software such as Square, Toast, or Lightspeed is typically required. Excellent communication, patience, and problem-solving skills help you effectively assist clients and resolve issues remotely. These competencies are crucial for minimizing downtime, ensuring customer satisfaction, and maintaining smooth business operations for clients.

What are the most common challenges faced by remote POS technical support professionals, and how can they effectively address them?

Remote POS Technical Support professionals often encounter challenges such as troubleshooting complex hardware or software issues without physical access to the equipment, communicating effectively with non-technical users, and managing multiple support requests simultaneously. To address these challenges, it’s important to develop strong diagnostic skills, use remote access tools efficiently, and maintain clear, patient communication with clients. Staying organized and collaborating with team members or on-site technicians can also help resolve issues more efficiently and ensure high customer satisfaction.

What is the difference between Remote Pos Technical Support vs Remote IT Help Desk Support?

AspectRemote Pos Technical SupportRemote IT Help Desk Support
Required CredentialsCompTIA A+, Network+, relevant certificationsCompTIA A+, Microsoft Certified, relevant certifications
Work EnvironmentCustomer-facing, troubleshooting hardware/software issuesHelp desk, remote troubleshooting, user support
Employer & Industry UsageRetail, POS system providers, hospitalityIT service providers, corporate support centers
Search & Comparison IntentUnderstanding POS-specific support rolesGeneral IT support roles

Remote Pos Technical Support focuses on troubleshooting and maintaining point-of-sale systems, often requiring specific POS certifications. Remote IT Help Desk Support covers broader IT issues, assisting users with various hardware and software problems. Both roles involve remote work and customer interaction but differ in technical scope and industry focus.

More about Remote Pos Technical Support jobs

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States with the most job openings for Remote Pos Technical Support jobs include:

What are popular job titles related to Remote Pos Technical Support jobs?

For Remote Pos Technical Support jobs, the most frequently searched job titles are:

Remote Pos Technical Support jobs near you

POS Technical Support Specialist

Remote

North American Bancard
See more jobs at North American Bancardexternal

$20 - $28/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Job description

POS Technical Support Specialist II
North Hospitality- Remote
**One evening shift and one weekend shift per week required**
Join our mission to build the largest suite of credit card processing and merchant services. It's one simple payment platform backed by the most diverse payment companies. From credit card processing to back-office management, North points the way to smarter, faster, and just plain better payment solutions.
Let's go North, together.
The POS Technical Support Specialist II is responsible for merchant hardware configuration and deployment, keeping track of inventory and related entries in database. Responsible for world-class service and escalating higher level merchant/deployment issues promptly.
What you'll be doing:
  • Focus on clients operating in Oracle Simphony and other POS systems to support technical questions for hardware, software or networking.
  • Fulfill incoming new or replacement hardware orders and configure hardware.
  • Route tickets and calls to the appropriate persons as needed.
  • Perform point-of-sale data entry tasks and hardware swaps.
  • Perform filing of electronic documents and ensure stored information is accurate and complete.
  • Assist team members in tracking all inventory, including RMAs.

What we need from you:
  • High school diploma or equivalent.
  • 3+ years experience in call center support of Oracle Simphony.
  • 2+ years experience in technical customer service.
  • Excellent customer service skills.
  • Excellent verbal and written communication skills.
  • Strong general knowledge of computers.
  • Familiarity with Microsoft Office and/or Google Suite.

Hourly Range: $20.00- $28.00
Pay within this range varies by work location and on job-related knowledge, skills, and experience. We look forward to discussing your salary expectations and our full total rewards offerings throughout the interview process.
What we offer:
We offer a comprehensive benefits package that enables our teams to live a life well lived, both personally and professionally. Some of our perks include:
  • Medical, Dental, & Vision Coverage
  • Paid Time Off
  • 401(k) + Match
  • Mental Health Support & Well-Being Program
  • Paid Maternity & Paternity Leave
  • Education Assistance
  • Company-funded Lifestyle Spending Account

Who we are:
North, and our family of companies, are committed to helping entrepreneurs grow their businesses. As an end-to-end payment solutions company, we provide everything business owners need to get paid, whether they serve customers in a physical storefront, online, or both. We pride ourselves on being large enough to offer customized solutions to our enterprise-level clients while remaining agile enough to take an award-winning, hands-on approach to personal service that our merchants won't find anywhere else.
Let's go North, together! Our most important resource is our people. Join our diverse team of innovators and do-ers and make your mark on the future of payments technology. We're proud to offer benefits that help our team members further their overall well-being through unique initiatives that are both personally and professionally fulfilling.
At North, we celebrate diversity and create an inclusive environment for everyone. We are an equal opportunity employer.
To learn more about North, and our family of companies, visit our website: north.com

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