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Director Pos Technical Support Jobs (NOW HIRING)

North American Bancard

POS Technical Support Specialist

$20 - $28/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

POS Technical Support Specialist II North Hospitality- Remote **One evening shift and one weekend shift per week required** Join our mission to build the largest suite of credit card processing and ...

Priority Payment Systems South

Be Seen First

PoS Technical Support Specialist (Bilingual)

San Antonio, TX · On-site

$52K/yr

  • Medical

  • Life

  • Retirement

POS Support Specialist Job Summary: We are seeking a dedicated, knowledgeable, and bilingual (English and Spanish)Technical Support Specialist to join our growing Merchant Services team. In this role ...

Quavo, Inc.

Director, Technical Support

The Director of Technical Support is a senior leadership position within Quavo's Client Support department, overseeing application and technical support to ensure clients receive the highest quality ...

Hoxhunt

Director, Technical Support

Minneapolis, MN · Remote

$125K - $135K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Your Role We are looking for an experienced Director, Technical Support to join our team in Minneapolis. In this role, you will lead our US Technical Support function, serving as the driving force ...

Hoxhunt

Director, Technical Support

Minneapolis, MN · On-site

$125K - $135K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Your Role We are looking for an experienced Director, Technical Support to join our team in Minneapolis. In this role, you will lead our US Technical Support function, serving as the driving force ...

AB Volvo

Director, Technical Support Services

Greensboro, NC · On-site

$159.90 - $197.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Director, Technical Support Services Location: Greensboro, NC, US, 27409 Position Type: Professional Transport is at the core of modern society. Imagine using your expertise to shape sustainable ...

Express Wash Concepts

POS Support Agent

Etna, OH · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Tier 1 & Tier 2 Technical Support * Serve as the first point of contact for POS-related support ... directed by the POS Support Lead or POS Analyst(s). * Accurately diagnose issues and apply ...

Express Wash Inc

POS Support Agent

Etna, OH · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Tier 1 & Tier 2 Technical Support * Serve as the first point of contact for POS-related support ... directed by the POS Support Lead or POS Analyst(s). * Accurately diagnose issues and apply ...

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Director Pos Technical Support information

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$38K

$123.4K

$274K

How much do director pos technical support jobs pay per year?

As of Aug 14, 2026, the average yearly pay for director pos technical support in the United States is $123,386.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,000.00 and $183,500.00 per year, depending on experience, location, and employer.

What is the difference between Director Pos Technical Support vs Technical Support Manager?

AspectDirector Pos Technical SupportTechnical Support Manager
ResponsibilitiesOversees multiple support teams, develops strategic initiatives, manages budgetsManages daily support operations, supervises support staff, resolves escalated issues
Required CredentialsBachelor's degree, extensive experience in technical support, leadership skillsBachelor's degree, technical support experience, team management skills
Work EnvironmentStrategic planning, cross-department collaboration, higher-level decision makingOperational focus, direct team supervision, customer interaction

The main difference between a Director Pos Technical Support and a Technical Support Manager lies in scope and focus. The Director typically handles strategic planning and oversees multiple teams, while the Manager focuses on daily operations and team management. Both roles require relevant technical experience and leadership skills, but the Director's role is more strategic and higher-level.

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What are the most commonly searched types of Pos Technical Support jobs?

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Director Pos Technical Support jobs near you
Infographic showing various Director Pos Technical Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $123,386 per year, or $59.3 per hour.

POS Technical Support Specialist

North American Bancard

Remote

$20 - $28/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

POS Technical Support Specialist II
North Hospitality- Remote
**One evening shift and one weekend shift per week required**
Join our mission to build the largest suite of credit card processing and merchant services. It's one simple payment platform backed by the most diverse payment companies. From credit card processing to back-office management, North points the way to smarter, faster, and just plain better payment solutions.
Let's go North, together.
The POS Technical Support Specialist II is responsible for merchant hardware configuration and deployment, keeping track of inventory and related entries in database. Responsible for world-class service and escalating higher level merchant/deployment issues promptly.
What you'll be doing:
  • Focus on clients operating in Oracle Simphony and other POS systems to support technical questions for hardware, software or networking.
  • Fulfill incoming new or replacement hardware orders and configure hardware.
  • Route tickets and calls to the appropriate persons as needed.
  • Perform point-of-sale data entry tasks and hardware swaps.
  • Perform filing of electronic documents and ensure stored information is accurate and complete.
  • Assist team members in tracking all inventory, including RMAs.

What we need from you:
  • High school diploma or equivalent.
  • 3+ years experience in call center support of Oracle Simphony.
  • 2+ years experience in technical customer service.
  • Excellent customer service skills.
  • Excellent verbal and written communication skills.
  • Strong general knowledge of computers.
  • Familiarity with Microsoft Office and/or Google Suite.

Hourly Range: $20.00- $28.00
Pay within this range varies by work location and on job-related knowledge, skills, and experience. We look forward to discussing your salary expectations and our full total rewards offerings throughout the interview process.
What we offer:
We offer a comprehensive benefits package that enables our teams to live a life well lived, both personally and professionally. Some of our perks include:
  • Medical, Dental, & Vision Coverage
  • Paid Time Off
  • 401(k) + Match
  • Mental Health Support & Well-Being Program
  • Paid Maternity & Paternity Leave
  • Education Assistance
  • Company-funded Lifestyle Spending Account

Who we are:
North, and our family of companies, are committed to helping entrepreneurs grow their businesses. As an end-to-end payment solutions company, we provide everything business owners need to get paid, whether they serve customers in a physical storefront, online, or both. We pride ourselves on being large enough to offer customized solutions to our enterprise-level clients while remaining agile enough to take an award-winning, hands-on approach to personal service that our merchants won't find anywhere else.
Let's go North, together! Our most important resource is our people. Join our diverse team of innovators and do-ers and make your mark on the future of payments technology. We're proud to offer benefits that help our team members further their overall well-being through unique initiatives that are both personally and professionally fulfilling.
At North, we celebrate diversity and create an inclusive environment for everyone. We are an equal opportunity employer.
To learn more about North, and our family of companies, visit our website: north.com

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