ZipRecruiter

Log In

1

Director Pos Technical Support Jobs in Georgia (NOW HIRING)

Fortinet

Technical Support Specialist

Atlanta, GA

Provide direct technical web and telephone support * Ensure that reported issues are well understood and the needed information is collected * Troubleshooting FortiAnalyzer and FortiManager

MacStadium

Technical Support Specialist

Atlanta, GA · On-site +1

$55K - $70K/yr

... years in technical customer support, help desk, IT support, or a similar role * Comfortable in ... Self-directed and comfortable working autonomously on a small, distributed team Preferred:

Steer

Technical Support Specialist - Remote

Atlanta, GA · On-site +1

... direct mail integration, reputation management, appointment reminders, declined/recommended ... About The Role As a Technical Support Associate, you'll be part of a growing team responsible for ...

Cycan Industries

Technical Director

Woodstock, GA · On-site

$100K - $185K/yr

The Technical Director leads formulation development activities, quality assurance programs ... Provide technical support to Production and Operations teams related to formulation issues ...

next page

Showing results 1-20

All JobsPos Technical Support JobsDirector Pos Technical Support JobsDirector Pos Technical Support Jobs in Georgia

Director Pos Technical Support information

What is the difference between Director Pos Technical Support vs Technical Support Manager?

AspectDirector Pos Technical SupportTechnical Support Manager
ResponsibilitiesOversees multiple support teams, develops strategic initiatives, manages budgetsManages daily support operations, supervises support staff, resolves escalated issues
Required CredentialsBachelor's degree, extensive experience in technical support, leadership skillsBachelor's degree, technical support experience, team management skills
Work EnvironmentStrategic planning, cross-department collaboration, higher-level decision makingOperational focus, direct team supervision, customer interaction

The main difference between a Director Pos Technical Support and a Technical Support Manager lies in scope and focus. The Director typically handles strategic planning and oversees multiple teams, while the Manager focuses on daily operations and team management. Both roles require relevant technical experience and leadership skills, but the Director's role is more strategic and higher-level.

What are the most commonly searched types of Pos Technical Support jobs in Georgia?

The most popular types of Pos Technical Support jobs in Georgia are:

What are popular job titles related to Director Pos Technical Support jobs in Georgia?

For Director Pos Technical Support jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Director Pos Technical Support jobs in Georgia look for?

The top searched job categories for Director Pos Technical Support jobs in Georgia are:

What cities in Georgia are hiring for Director Pos Technical Support jobs?

Cities in Georgia with the most Director Pos Technical Support job openings:

Director Pos Technical Support jobs near you
Infographic showing various Director Pos Technical Support job openings in Georgia as of August 2026, with employment types broken down into 80% Full Time, 9% Part Time, and 11% Contract. Highlights an 98% In-person, and 2% Hybrid job distribution.

Manager, Technical Support

Barracuda Networks Inc.

Alpharetta, GA • Hybrid

Full-time

Medical, Retirement, PTO

Re-posted 19 days ago

Job description

Come join our passionate team! Barracuda is a leading cybersecurity company providing complete protection against complex threats. Our platform protects email, data, applications, and networks with innovative solutions, and a managed XDR service, to strengthen cyber resilience. Hundreds of thousands of IT professionals and managed service providers worldwide trust us to protect and support them with solutions that are easy to buy, deploy, and use. 
 
We know a diverse workforce adds to our collective value and strength as an organization.  Barracuda Networks is proud to be an Equal Opportunity Employer, committed to equal employment opportunity and equitable compensation regardless of race, gender, religion, sex, sexual orientation, national origin, or disability. 
 
Envision yourself at Barracuda
 
Barracuda Networks is currently looking for a Technical Support Manager for our Alpharetta, Georgia team.  As a Technical Support Manager, you will lead a Technical Support team, ensuring exceptional customer experience for clients, resellers, and distributors. Reporting to the Senior Director of Technical Support, this role collaborates with peers across US, APAC, and EMEA to drive organizational direction and continuous improvement in customer care
 
What you’ll be working on
  • Lead and develop Technical Support teams, partnering with Sales, Engineering, Training, and other departments.
  • Monitor performance metrics and promote individual growth.
  • Drive process optimization and standardization.
  • Ensure high customer satisfaction and retention through continuous improvement.
  • Manage resources to meet service level expectations.
  • Resolve escalated customer issues promptly.
  • Collaborate with cross-functional teams to address key issues.
 
What you bring to the role
  • Bachelor’s degree or equivalent work experience 
  • 2-3 years of supervisory experience 
  • 4+ years of progressive call center / technical support experience
  • Proven leadership and team development skills.
  • Strong organizational, time management, and communication abilities
  • Excellent organizational, time management and communication skills (written and verbal) 
 
What you’ll get from us 
A team where you can voice your opinion, make an impact, and where you and your experience are valued. Internal mobility – there are opportunities for cross training and the ability to attain your next career step within Barracuda.  
 
  • Equity, in the form of non-qualifying options 
  • High-quality health benefits 
  • Retirement Plan with employer match 
  • Career-growth opportunities 
  • Flexible Time Off and Paid Time Off benefits 
  • Volunteer opportunities 
 
#LI-hybrid
 
Job ID 27-0205
 

Apply