ZipRecruiter

Log In

1

Director Pos Technical Support Jobs (NOW HIRING)

Burroughs

Technical Support Analyst

Elmhurst, IL

$65K - $90K/yr

... Smart Safe, and POS systems. This role is responsible for resolving the most complex issues ... technical documentation - Support release validation, firmware testing, and field readiness ...

Scotch

Technical Support - Tier 2

Denver, CO

$70K/yr

Technical Support Specialist - Tier 2 About Us Scotch is building the next-generation operating system for beverage alcohol retailers - combining POS, payments, back office, and e-commerce into a ...

Scotch

Technical Support - Tier 2

Denver, CO · On-site

$70K/yr

Technical Support Specialist - Tier 2 About Us Scotch is building the next-generation operating system for beverage alcohol retailers - combining POS, payments, back office, and e-commerce into a ...

Lucas Systems

Technical Support Agent

Easley, SC · On-site

$20/hr

We believe our "customer-direct" model accounts for a consistent, high-quality product and service ... Since opening our doors in 1992, we are one of the oldest POS companies in the Quick Service ...

Lucas Systems

Technical Support Agent

Easley, SC · On-site

$20/hr

We believe our "customer-direct" model accounts for a consistent, high-quality product and service ... Since opening our doors in 1992, we are one of the oldest POS companies in the Quick Service ...

Photon

POS Support Lead | Atlanta

Chicago, IL · On-site

A Point of Sale (POS) Support Lead in Atlanta is responsible for overseeing the technical support operations related to POS systems within a retail environment. This role involves managing a team ...

SignaPay

Be Seen First

Technical Support Representative - Payments Industry

Irving, TX · On-site

Technical Support Representative Direct Reports : None SUMMARY Technical support specialist for POS and payment solutions including but not limited to: CLOVER, PAX, Valor, PayHub Gateway, Dejavoo ...

Collabera

Technical Support

Mason, OH · On-site

Direct involvement with customer service experience. Computer systems experience. EDUCATION High School required; College experience preferred Qualifications Technical Support, Customer ...

Lucas Systems, Inc

Technical Support Agent

Easley, SC · On-site

We believe our "customer-direct" model accounts for a consistent, high-quality product and service ... Since opening our doors in 1992, we are one of the oldest POS companies in the Quick Service ...

Photon

POS Support Lead | Atlanta

Chicago, IL · On-site

A Point of Sale (POS) Support Lead in Atlanta is responsible for overseeing the technical support operations related to POS systems within a retail environment. This role involves managing a team ...

Infojini Inc

Technical Support

Dallas, TX

$37K - $46K/yr

Technical Support Duration :11+ Months Location : Dallas, TX Client ... Direct Client Description: * Performs computer installs, break-fix, and maintenance of agency PC ...

Weave

Technical Support

Lehi, UT · On-site

We will train you on how to triage, direct, and manage customer requests for both product and technical support. You will partner with your peers and other teams to resolve customer problems in a ...

Integrated Resources INC

Technical Support

Annapolis, MD

$37K - $46K/yr

Supports computer users with installation of basic hardware/software and networking components to ... Schedule 621I (Direct) 732-429-1647 (Tel) 732-549-2030 Ext. 225 (F) 732-549-5549 vaibhav(at ...

next page

Showing results 1-20

All JobsPos Technical Support JobsDirector Pos Technical Support Jobs

Director Pos Technical Support information

See salary details

$38K

$123.4K

$274K

How much do director pos technical support jobs pay per year?

As of Jun 9, 2026, the average yearly pay for director pos technical support in the United States is $123,386.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,000.00 and $183,500.00 per year, depending on experience, location, and employer.

What is the difference between Director Pos Technical Support vs Technical Support Manager?

AspectDirector Pos Technical SupportTechnical Support Manager
ResponsibilitiesOversees multiple support teams, develops strategic initiatives, manages budgetsManages daily support operations, supervises support staff, resolves escalated issues
Required CredentialsBachelor's degree, extensive experience in technical support, leadership skillsBachelor's degree, technical support experience, team management skills
Work EnvironmentStrategic planning, cross-department collaboration, higher-level decision makingOperational focus, direct team supervision, customer interaction

The main difference between a Director Pos Technical Support and a Technical Support Manager lies in scope and focus. The Director typically handles strategic planning and oversees multiple teams, while the Manager focuses on daily operations and team management. Both roles require relevant technical experience and leadership skills, but the Director's role is more strategic and higher-level.

More about Director Pos Technical Support jobs
What cities are hiring for Director Pos Technical Support jobs? Cities with the most Director Pos Technical Support job openings:
What are the most commonly searched types of Pos Technical Support jobs? The most popular types of Pos Technical Support jobs are:
What states have the most Director Pos Technical Support jobs? States with the most job openings for Director Pos Technical Support jobs include:
What job categories do people searching Director Pos Technical Support jobs look for? The top searched job categories for Director Pos Technical Support jobs are:
Director Pos Technical Support jobs near you
Infographic showing various Director Pos Technical Support job openings in the United States as of May 2026, with employment types broken down into 57% Full Time, 11% Part Time, and 32% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $123,386 per year, or $59.3 per hour.

Director, Technical Support Engineering

HackerRank Careers

Santa Clara, CA • On-site, Remote

$250K - $300K/yr

Full-time

Posted 18 days ago

Job description

HackerRank helps companies like NVIDIA, Amazon, and Microsoft hire and upskill the next generation of developers based on skills, not pedigree. Our platform is trusted by over 2,500 of the world's most innovative companies to build strong engineering teams ready for what's next.
Software has entered an era where humans and AI build side by side. As this shift accelerates, the definition of strong technical talent is changing. We give companies better ways to identify and invest in next-generation skills.
People at HackerRank care deeply about the impact of their work and sweat the small details so our customers can be wildly successful with products they genuinely love to use. We move with urgency and believe great outcomes come from high standards.
About the role
This is a leadership role leading a team that helps thousands of companies and millions of developers get the most out of HackerRank's technical assessment and interview platform. You'll personally handle escalations, debug real customer issues, and build automated and agentic workflows that make the team more effective. The hands-on work is a feature of this role, giving you the customer and product context to lead with credibility and strengthen your team.
What you'll do
  • Lead and develop a team of Technical Support Engineers in AMER, supporting customers who integrate HackerRank into their technical hiring workflows.
  • Partner with Product, Engineering, and GTM to surface and resolve systemic issues, whether that's a broken ATS integration, a flawed assessment configuration, or a reliability gap impacting a customer's hiring pipeline.
  • Design and own support operations that prevent recurring issues.
  • Personally handle complex L2/L3 cases and customer escalations, setting the technical and quality bar for the team.
  • Identify workflows ripe for automation and build agents yourself using low-code/no-code tools like n8n, Zapier, or Make, or by querying LLM APIs for more custom solutions.

Who you are
  • 8+ years in technical support leadership, including experience in directly managing support or solutions engineering teams in a SaaS environment, ideally in HR tech, ATS, or developer tools.
  • A player/coach, equally comfortable debugging a gnarly customer issue as coaching your team or presenting escalation trends to leadership.
  • Hands-on and deeply technical, able to personally debug issues involving APIs, authentication, ATS integrations, webhooks, and production systems.
  • Experienced in building workflow automation for support or operations, at minimum with low-code/no-code tools, with a plus for LLM API experience or more sophisticated agentic builds.
  • A proven people manager who has hired, coached, and managed performance, including addressing underperformance.

Even better if you have
  • Direct experience supporting ATS integrations or technical hiring platforms.
  • A measurable track record of reducing support volume or handle time through agentic workflows.

You will thrive in this role if
  • You're energized by doing the work, not just managing it.
  • You believe skills over pedigree applies to how you build and develop your team, not just the product.

Compensation
This role offers a total target compensation of $250,000-$300,000, which includes base salary and a 20% variable component tied to individual and company performance. You'll also receive stock options and a comprehensive set of cash and non-cash benefits.
Want to learn more about HackerRank? Check out HackerRank.com to explore our products, solutions and resources, and dive into our story and mission here.
HackerRank is a proud equal employment opportunity and affirmative action employer. We provide equal opportunity to everyone for employment based on individual performance and qualification. We never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
Linkedin | X | Blog | Instagram | Life@HackerRank
Notice to prospective HackerRank job applicants:
  • Our Recruiters use @hackerrank.com email addresses.
  • We never ask for payment or credit check information to apply, interview, or work here.

Apply