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Director Pos Technical Support Jobs (NOW HIRING)

Arete Technologies, Inc.

Technical Support

Richmond, VA

$37K - $46K/yr

Support duties include but are not limited to network connectivity troubleshooting, desktop ... direct help desk tickets to other technicians for resolution 2. Perform installation and ...

360 IT Professionals

Technical Support

Grayling, MI · On-site

Provides technical assistance and support for applications and hardware problems. Installs ... of direct supervision Candidates must have a demonstrated background in customer service ...

Ask IT consulting

Technical Support

Richmond, VA · On-site

$37K - $46K/yr

... direct help desk tickets to other technicians for resolution 2. Perform installation and ... 6. Basic customer training and support on Mitel phone operations 7. Weekly review of all ...

Kavaliro

Technical Support Lead

Jacksonville, FL · On-site

Supervisory Responsibilities • No direct supervisory responsibilities Key Responsibilities • ... Broad POS and changes within assigned support scope • Maintain a strong working knowledge of ...

PAR Technology

Technical Support Agent

Provide first-level support for POS hardware/software and PAR products * Resolve operational and technical issues quickly and efficiently * Log and manage incidents using our service management tools

Quilt Software

Technical Support Analyst

Provo, UT · On-site

$19 - $21/hr

About the role Ultimately, our Technical Support Specialists are problem solvers. As a support ... their POS software and hardware. You will become a product expert of Quilt's software and work ...

Quilt Software

Technical Support Analyst

Charlotte, NC · On-site

$25/hr

About the role Ultimately, our Technical Support Specialists are problem solvers. As a support ... their POS software and hardware. You will become a product expert of Quilt's software and work ...

Weekday AI

Technical Support Specialist

Allen, TX · On-site

$25 - $27/hr

Deliver remote technical assistance through phone, email, web, and direct customer engagement ... Provide support for Windows Server platforms and Linux operating systems (preferably Ubuntu/CentOS)

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Director Pos Technical Support information

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$38K

$123.4K

$274K

How much do director pos technical support jobs pay per year?

As of Jun 12, 2026, the average yearly pay for director pos technical support in the United States is $123,386.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,000.00 and $183,500.00 per year, depending on experience, location, and employer.

What is the difference between Director Pos Technical Support vs Technical Support Manager?

AspectDirector Pos Technical SupportTechnical Support Manager
ResponsibilitiesOversees multiple support teams, develops strategic initiatives, manages budgetsManages daily support operations, supervises support staff, resolves escalated issues
Required CredentialsBachelor's degree, extensive experience in technical support, leadership skillsBachelor's degree, technical support experience, team management skills
Work EnvironmentStrategic planning, cross-department collaboration, higher-level decision makingOperational focus, direct team supervision, customer interaction

The main difference between a Director Pos Technical Support and a Technical Support Manager lies in scope and focus. The Director typically handles strategic planning and oversees multiple teams, while the Manager focuses on daily operations and team management. Both roles require relevant technical experience and leadership skills, but the Director's role is more strategic and higher-level.

More about Director Pos Technical Support jobs
What cities are hiring for Director Pos Technical Support jobs? Cities with the most Director Pos Technical Support job openings:
What are the most commonly searched types of Pos Technical Support jobs? The most popular types of Pos Technical Support jobs are:
What states have the most Director Pos Technical Support jobs? States with the most job openings for Director Pos Technical Support jobs include:
What job categories do people searching Director Pos Technical Support jobs look for? The top searched job categories for Director Pos Technical Support jobs are:
Director Pos Technical Support jobs near you
Infographic showing various Director Pos Technical Support job openings in the United States as of June 2026, with employment types broken down into 21% Full Time, 21% Part Time, and 58% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $123,386 per year, or $59.3 per hour.
Technical Support

Technical Support

Arete Technologies, Inc.

Richmond, VA

$37K - $46K/yr

Contractor

Posted 26 days ago

Job description

Company Description

Arete Technologies, Inc. offers set of innovative Consulting and Outsourcing services, bridging the gap between requirements and outputs of various dexterous and facile companies worldwide. The thrust of providing global deliverables with focus on providing paramount and unsurpassed services combined with cost saving solutions to the clients
We understand the business requirements in the present day corporate scenario and aspire to provide world-class services enabling the organization to burgeon and flourish while keeping the work-life balance intact. The Global delivery mechanism followed at Arete Technologies, Inc. saddles proficient schemas and unconventional channels to provide one-stop solutions for all your workforce needs.
our Team is an exquisite amalgamation of vast experiences of over 30 years in IT Consulting and Staffing industry. Connoisseurs in the field of staff augmentation for IT, we operate on 24 by 7 model with an aim of providing affordable and adept professionals with an assurance of satisfaction for both Consultants and Clients.
We are pre-eminent service providers in the field of staff augmentation, IT Consultancy, Software development, Web Development providing unexcelled services and focusing on both the employers and employees.

Job Description

The Help Desk Tech is responsible for providing computer information systems support via the phone, email or at a Customer workstation. Also responsible for triage of incoming new calls and monitoring of existing calls for completion.

Support duties include but are not limited to network connectivity troubleshooting, desktop hardware, OS, printers, phone, and Multimedia support. The candidate will need to have a basic understanding of Active Directory in a multiple Domain network environment. They must also have a fundamental understanding of Personal Computer and Information Systems operations. The position includes ensuring that department manuals are current and items such as manuals, reference guides, IT procedures, diagrams and other technical documents remain up to date. As necessary, the ideal candidate will assist in the authoring of new troubleshooting procedures, guidelines and diagrams. The candidate must possess excellent interpersonal skills for communicating as their primary job will be customer facing. The candidate also must be able to perform in a team environment

Help Desk Tech Job Duties include:

1. Respond to and direct help desk tickets to other technicians for resolution

2. Perform installation and troubleshooting of PC's, printers, iPhones and software.

3. Daily inspections of server room and data closets

4. Manage backup tape rotation and cases for offsite pickup

5. Perform network jack activation for correct VLAN

6. Basic customer training and support on Mitel phone operations

7. Weekly review of all outstanding Help Desk tickets and notify DCLS Team Lead of overdue tickets

Skill Required:

-Respond to and direct help desk tickets to other technicians for resolution
-installation and troubleshooting of PCs, printers, iPhones and software
-Daily inspections of server room and data closets
-Manage backup tape rotation and cases for offsite pickup
-Perform network jack activation for correct VLAN
-Basic customer training and support on Mitel phone operations
-Weekly review of all outstanding Help Desk tickets and notify DCLS Team Lead of overdue tickets

Qualifications

Need Local Candidates

Additional Information

Best Regards,


Paramjot Singh

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