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Director Pos Technical Support Jobs (NOW HIRING)

We will train you on how to triage, direct, and manage customer requests for both product and technical support. You will partner with your peers and other teams to resolve customer problems in a ...

Technical Support

Annapolis, MD

$37K - $46K/yr

Supports computer users with installation of basic hardware/software and networking components to ... Schedule 621I (Direct) 732-429-1647 (Tel) 732-549-2030 Ext. 225 (F) 732-549-5549 vaibhav(at ...

Technical Support

Dallas, TX

$37K - $46K/yr

Technical Support Duration :11+ Months Location : Dallas, TX Client ... Direct Client Description: * Performs computer installs, break-fix, and maintenance of agency PC ...

OR · On-site

Technical Support Representative - Night Shift We are seeking an organized, efficient, and detail ... POS software and hardware issues. - Repair and maintain equipment, including Point of Sale ...

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Director Pos Technical Support information

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$38K

$123.4K

$274K

How much do director pos technical support jobs pay per year?

As of Aug 14, 2026, the average yearly pay for director pos technical support in the United States is $123,386.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,000.00 and $183,500.00 per year, depending on experience, location, and employer.

What is the difference between Director Pos Technical Support vs Technical Support Manager?

AspectDirector Pos Technical SupportTechnical Support Manager
ResponsibilitiesOversees multiple support teams, develops strategic initiatives, manages budgetsManages daily support operations, supervises support staff, resolves escalated issues
Required CredentialsBachelor's degree, extensive experience in technical support, leadership skillsBachelor's degree, technical support experience, team management skills
Work EnvironmentStrategic planning, cross-department collaboration, higher-level decision makingOperational focus, direct team supervision, customer interaction

The main difference between a Director Pos Technical Support and a Technical Support Manager lies in scope and focus. The Director typically handles strategic planning and oversees multiple teams, while the Manager focuses on daily operations and team management. Both roles require relevant technical experience and leadership skills, but the Director's role is more strategic and higher-level.

More about Director Pos Technical Support jobs

What cities are hiring for Director Pos Technical Support jobs?

Cities with the most Director Pos Technical Support job openings:

What are the most commonly searched types of Pos Technical Support jobs?

The most popular types of Pos Technical Support jobs are:

What states have the most Director Pos Technical Support jobs?

States with the most job openings for Director Pos Technical Support jobs include:

Infographic showing various Director Pos Technical Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $123,386 per year, or $59.3 per hour.

Technical Support

Weave

Lehi, UT • On-site

Full-time

Re-posted 19 days ago


Job description

Weave Support is the lifeblood of customer retention! Our support representatives go above and beyond to ensure that we attend to every detail of our customer's needs in order to resolve issues in less time and with the utmost level of satisfaction. Not only does our support team tackle every call and message with a personalized approach, but they receive extensive amounts of training to become product experts and resolve concerns in a timely and efficient manner.
In this role, you will get to help our customers continually love Weave by being their superhero in answering the basics of how the Weave product works. We will train you on how to triage, direct, and manage customer requests for both product and technical support. You will partner with your peers and other teams to resolve customer problems in a timely, efficient manner while providing superior customer service.
  • Training for this role is conducted onsite at our Lehi, UT HQ
  • Full-time positions only (40 working hours between 6am-6pm M-F)
  • Reports to: Technical Support Leadership

What You Will Own
  • Communicate with customers via inbound phone calls.
  • Provide follow up to customers via outbound calls and emails.
  • Resolve issues with basic troubleshooting.
  • Save the day for our customers by driving an amazing customer experience that makes our customers smile.

What You Will Need to Accomplish the Job
  • Minimum of 1 year of Customer Support experience.
  • Background and interest in technology: Must have solid computer skills, and the ability to adapt and learn technology quickly.
  • Strong phone presence and excellent written and verbal communication skills as you will be communicating with customers through phone (primarily), and email channels.
  • Ability to work in a fast-paced, busy Customer / Tech Support team.
  • Experience working with browsers, spreadsheets, and text documents. Ability to troubleshoot and resolve basic customer issues.
  • Must be hungry to learn, caring towards others, and creative in your problem solving.

What Will Make Us Love You
  • Previous Phone Support experience.
  • Knowledge of network infrastructure and connectivity a plus .
  • Passionate about helping the customer. Must be positive, attentive and demonstrate the ability to do what's necessary to get the situation resolved.

Employment with Weave is contingent upon the successful completion of a background check, conducted in accordance with applicable laws.
At Weave, we use Artificial Intelligence (AI) tools to help us work more efficiently and create a smoother candidate experience. AI may assist with things like writing job descriptions, scheduling interviews, or reviewing applications against job-related criteria. For additional information, please review the External AI Policy Statement available on our Careers page.
Weave is an equal opportunity employer that is committed to fostering an inclusive workplace where all individuals are valued and supported. We welcome anyone who is hungry to learn, problem-solve and progress regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. If you have a disability or special need that requires accommodation, please let us know.
Beware of recruitment fraud. All official correspondence will occur through Weave branded email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process.