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Entry Level Pos Technical Support Jobs (NOW HIRING)

Technical Support Representative About Payzli Payzli is a fast-growing payment technology company ... From our POS system to our payment gateway and partner platform, everything is built in-house by ...

Salary: 50,000 Technical Support Representative About Payzli Payzli is a fast-growing payment ... From our POS system to our payment gateway and partner platform, everything is built in-house by ...

Technical Support

Tampa, FL · On-site

$50K/yr

Technical Support Representative About Payzli Payzli is a fast-growing payment technology company ... From our POS system to our payment gateway and partner platform, everything is built in-house by ...

This entry-level role is ideal for individuals passionate about problem solving, technology, and ... Provide first-level support for POS hardware/software and PAR products * Resolve operational and ...

Technical Support

New York, NY · On-site

$34K - $80K/yr

TECHNICAL Support Are you looking to accelerate your career? We are recruiting for several ... We have entry-level and experienced positions available. Current positions may include Cabling ...

TECHNICAL Support Are you looking to accelerate your career? We are recruiting for several ... We have entry-level and experienced positions available. Current positions may include Cabling ...

Technical Support

Plattsburgh, NY · On-site

$34K - $80K/yr

TECHNICAL Support Are you looking to accelerate your career? We are recruiting for several ... We have entry-level and experienced positions available. Current positions may include Cabling ...

Technical Support

Burlington, VT · On-site

$34K - $80K/yr

TECHNICAL Support Are you looking to accelerate your career? We are recruiting for several ... We have entry-level and experienced positions available. Current positions may include Cabling ...

Technical Support

Plattsburgh, NY · On-site

$34K - $80K/yr

TECHNICAL Support Are you looking to accelerate your career? We are recruiting for several ... We have entry-level and experienced positions available. Current positions may include Cabling ...

Technical Support

Las Vegas, NV · On-site

$35K - $44K/yr

... POS (Point-of-Sale), PMS (Property Management) software • Technical aptitude and general ... Support Technician Company : Agilysys is a hospitality solutions company. Founded in 1963, the ...

Tier 1 & Tier 2 Technical Support * Serve as the first point of contact for POS-related support requests received via phone, email, chat, or ticketing system from site locations. * Troubleshoot and ...

Technical Support Specialist - Tier 2 About Us Scotch is building the next-generation operating system for beverage alcohol retailers - combining POS, payments, back office, and e-commerce into a ...

IT Support Team Lead

Chicago, IL · Remote

$32 - $37/hr

Skills Customer service, Servicenow, Help desk, ticket management, ticket queue, pos, Technical support, Service desk, Troubleshooting, ITSM, Helpdesk Team Lead Top Skills Details Customer service ...

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Entry Level Pos Technical Support information

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How much do entry level pos technical support jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for entry level pos technical support in the United States is $24.41, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $27.40 per hour, depending on experience, location, and employer.
What are the most commonly searched types of Pos Technical Support jobs? The most popular types of Pos Technical Support jobs are:

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Job description

Technical Support Representative


About Payzli


Payzli is a fast-growing payment technology company that builds the tools businesses rely on to accept payments, manage operations, and grow. From our POS system to our payment gateway and partner platform, everything is built in-house by our own engineering team. We made the Deloitte Technology Fast 500 at #347 with 214% growth - and we're hiring people who want to grow with us. Learn more at payzli.com.


Overview


Payzli's support team isn't a cost center, it's a competitive advantage. We're hiring a Fanatical Support Representative who owns every interaction from first contact to full resolution. You'll work directly with merchants and partners using our POS, gateway, and platform products, and you'll have a direct line to the teams building them. If you think great support is what separates good companies from great ones, keep reading.


The Role


As a Fanatical Support Representative, you are the front line of the Payzli experience. Your job is to make every merchant, partner, and user feel like they have a dedicated team behind them. You'll troubleshoot platform and payment processing issues, guide users through our POS and gateway products, and escalate intelligently when a problem requires deeper technical or operational involvement. You bring urgency, empathy, and follow-through to every interaction.


Responsibilities


  • Serve as the first point of contact for merchants, partners, and internal teams across phone, email, live chat, and social media
  • Troubleshoot and resolve issues related to payment terminals, Payzli POS, payment gateway, merchant onboarding, and account configuration
  • Own each case through to resolution - no handing off and hoping for the best
  • Document issues clearly and escalate to engineering, product, or operations with actionable context when needed
  • Collaborate with product and tech teams to surface recurring issues and contribute to continuous improvement
  • Maintain composure and professionalism under pressure, especially during time-sensitive payment or processing issues
  • Build working knowledge of payment processing fundamentals (transactions, settlements, chargebacks, device connectivity) over time


Qualifications


  • Exceptional written and verbal communication skills
  • Prior experience in a customer support, help desk, or client-facing role (fintech or payments experience is a big plus, not a requirement)
  • Technologically savvy - comfortable learning new platforms quickly
  • Strong problem-solving instincts and attention to detail
  • Ability to manage multiple open cases without dropping the ball
  • Bilingual in Spanish and/or other languages is a plus but not mandatory


What's In It For You


  • Growth Path: We promote from within. High-performing support reps move into roles across operations, product, and partner success.
  • Real Impact: You'll work directly with the product, provide insight and feedback to engineering teams and access to executive leadership - your feedback shapes what we build.
  • Team Culture: A close-knit team that values empathy, accountability, and getting things done.


Compensation


Competitive base salary. No commission structure, no variable comp - just a clear deal: show up, own your work, and outperform, and we'll move you up fast. Payzli promotes from within, and this role is built as a launchpad for people who want more than a support career.