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Entry Level Pos Technical Support Jobs (NOW HIRING)

Shift4

POS Support, Associate

Las Vegas, NV · On-site

$16.25 - $21/hr

Shift4 is expanding globally and hiring POS Technical Support Representatives to work with customers! This is an onsite opportunity based at Shift4's Las Vegas, NV office. The SkyTab POS Support ...

Shift4

POS Support, Associate

Las Vegas, NV · On-site

$16.25 - $21/hr

Shift4 is expanding globally and hiring POS Technical Support Representatives to work with customers! This is an onsite opportunity based at Shift4's Las Vegas, NV office. The SkyTab POS Support ...

Payzli

Technical Support

Tampa, FL · On-site

Salary: 50,000 Technical Support Representative About Payzli Payzli is a fast-growing payment ... From our POS system to our payment gateway and partner platform, everything is built in-house by ...

Payzli

Technical Support

Tampa, FL · On-site

Technical Support Representative About Payzli Payzli is a fast-growing payment technology company ... From our POS system to our payment gateway and partner platform, everything is built in-house by ...

Payzli

Technical Support

Tampa, FL · On-site

$50K/yr

Technical Support Representative About Payzli Payzli is a fast-growing payment technology company ... From our POS system to our payment gateway and partner platform, everything is built in-house by ...

Fortis

Technical Support Specialist

Plano, TX

This entry-level position is ideal for candidates with strong customer service skills and a desire ... payments or POS hardware is a plus Technical Skills: Basic knowledge of hardware setup ...

PAR Technology

Technical Support Agent

This entry-level role is ideal for individuals passionate about problem solving, technology, and ... Provide first-level support for POS hardware/software and PAR products * Resolve operational and ...

Scotch

Technical Support - Tier 2

Denver, CO

$70K/yr

Technical Support Specialist - Tier 2 About Us Scotch is building the next-generation operating system for beverage alcohol retailers - combining POS, payments, back office, and e-commerce into a ...

Scotch

Technical Support - Tier 2

Denver, CO · On-site

$70K/yr

Technical Support Specialist - Tier 2 About Us Scotch is building the next-generation operating system for beverage alcohol retailers - combining POS, payments, back office, and e-commerce into a ...

Fullsteam

Technical Support

West Palm Beach, FL

$14 - $21/hr

ShopWorks has an opening for an Entry-level technical support position. The Customer Service/Technical Support representative will be responsible for helping customers via phone, email, and logging ...

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Entry Level Pos Technical Support information

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How much do entry level pos technical support jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for entry level pos technical support in the United States is $24.41, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $27.40 per hour, depending on experience, location, and employer.
What are the most commonly searched types of Pos Technical Support jobs? The most popular types of Pos Technical Support jobs are:
Entry Level Pos Technical Support jobs near you
POS Support, Associate

POS Support, Associate

Shift4

Las Vegas, NV • On-site

$16.25 - $21/hr

Other

Posted 16 days ago

Shift4 rating

7.2

Company rating: 7.2 out of 10

Based on 36 frontline employees who took The Breakroom Quiz

14th of 17 rated payment service providers

Job description

Shift4 is expanding globally and hiring POS Technical Support Representatives to work with customers!

This is an onsite opportunity based at Shift4's Las Vegas, NV office. 

The SkyTab POS Support Associate provides technical support for SkyTab POS systems and credit card terminals. This role diagnoses, troubleshoots, and resolves customer issues via multiple communication channels while maintaining high standards of customer service. Representatives collaborate with internal teams and contribute to terminal/system performance improvements and merchant satisfaction.

Responsibilities

  • Listen attentively to customer needs and concerns; demonstrate empathy while building rapport.
  • Identify and resolve terminal/POS system issues through logical troubleshooting.
  • Analyze call logs to identify trends and underlying problems.
  • Provide solutions by guiding merchants through corrective steps.
  • Research and resolve credit card terminal issues for merchants and external sales partners.
  • Receive and resolve inbound calls, emails, chats, tasks, and tickets.
  • Maintain cooperative and professional relationships with coworkers, supervisors, customers, and the public.
  • Complete projects under tight deadlines while managing competing priorities.
  • Demonstrate exemplary performance and attendance.
  • Be flexible in work hours to support 24/7 Call Center needs.
  • Perform other duties as assigned.

Qualifications

  • High school diploma or equivalent required.
  • 2+ years of technical support/troubleshooting experience.
  • Experience with credit card terminals, POS equipment, registers, touch screens, and scanners is a plus.
  • Excellent listening, written, and verbal communication skills.
  • Strong problem-solving skills with attention to detail.
  • Ability to handle multiple tasks simultaneously in a fast-paced call center environment.
  • Ability to interact and coordinate with other departments.
  • Adaptable to change and creative in problem-solving.
  • Proficient in relevant computer applications.
  • Bilingual (English/Spanish) is a plus but not required.
  • Experience in banking or credit card processing preferred.
  • Knowledge of customer service core principles and practices.
  • Familiarity with Microsoft Office Suite.

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