This is an entry-level position. The role is in-person, located in Boston, Massachusetts. Candidates must already hold a valid US working visa. Technical Support works directly with clients to ...
This is an entry-level position. The role is in-person, located in Boston, Massachusetts. Candidates must already hold a valid US working visa. Technical Support works directly with clients to ...
Technical Support Representative
Roseburg, OR · On-site
$21.38 - $26.22/hr
We are looking for a Technical Support Representative to join our team. Why work at DFN? At DFN, we ... This position is responsible for resolving entry-level support issues, monitoring and responding to ...
Technical Support Representative
Roseburg, OR · On-site
$21.38 - $26.22/hr
We are looking for a Technical Support Representative to join our team. Why work at DFN? At DFN, we ... This position is responsible for resolving entry-level support issues, monitoring and responding to ...
Technical Support Agent
Easley, SC · On-site
$20/hr
Since opening our doors in 1992, we are one of the oldest POS companies in the Quick Service ... A Technical Support Agent will be required to assist end users of Point-of-Sale solutions in ...
Technical Support Agent
Easley, SC · On-site
$20/hr
Since opening our doors in 1992, we are one of the oldest POS companies in the Quick Service ... A Technical Support Agent will be required to assist end users of Point-of-Sale solutions in ...
Since opening our doors in 1992, we are one of the oldest POS companies in the Quick Service ... A Technical Support Agent will be required to assist end users of Point-of-Sale solutions in ...
Since opening our doors in 1992, we are one of the oldest POS companies in the Quick Service ... A Technical Support Agent will be required to assist end users of Point-of-Sale solutions in ...
Technical Support Coordinator
Austin, TX · On-site
$16.86 - $18.73/hr
This entry-level position offers a fantastic opportunity to kickstart your career in a supportive and collaborative environment. What You'll Do * Collaborate with a team of technical support ...
Technical Support Coordinator
Austin, TX · On-site
$16.86 - $18.73/hr
This entry-level position offers a fantastic opportunity to kickstart your career in a supportive and collaborative environment. What You'll Do * Collaborate with a team of technical support ...
As a Technical Support Representative , you will handle blended inbound phone interactions with ... This is an entry-level position that offers on-the-job paid training. While prior contact center ...
As a Technical Support Representative , you will handle blended inbound phone interactions with ... This is an entry-level position that offers on-the-job paid training. While prior contact center ...
We are looking for a Technical Support Representative to join our team. Why work at DFN? At DFN, we ... This position is responsible for resolving entry-level support issues, monitoring and responding to ...
Quick apply
We are looking for a Technical Support Representative to join our team. Why work at DFN? At DFN, we ... This position is responsible for resolving entry-level support issues, monitoring and responding to ...
Entry-Level Technical Support Agent (Full-Time)
Killeen, TX · On-site
$14/hr
As a Technical Support Representative , you will handle blended inbound phone interactions with ... This is an entry-level position that offers on-the-job paid training. While prior contact center ...
Entry-Level Technical Support Agent (Full-Time)
Killeen, TX · On-site
$14/hr
As a Technical Support Representative , you will handle blended inbound phone interactions with ... This is an entry-level position that offers on-the-job paid training. While prior contact center ...
As a Technical Support Representative , you will handle blended inbound phone interactions with ... This is an entry-level position that offers on-the-job paid training. While prior contact center ...
As a Technical Support Representative , you will handle blended inbound phone interactions with ... This is an entry-level position that offers on-the-job paid training. While prior contact center ...
Technical Support Representative
Roseburg, OR · On-site
$21.38 - $26.22/hr
We are looking for a Technical Support Representative to join our team. Why work at DFN? At DFN, we ... This position is responsible for resolving entry-level support issues, monitoring and responding to ...
Technical Support Representative
Roseburg, OR · On-site
$21.38 - $26.22/hr
We are looking for a Technical Support Representative to join our team. Why work at DFN? At DFN, we ... This position is responsible for resolving entry-level support issues, monitoring and responding to ...
None SUMMARY Technical support specialist for POS and payment solutions including but not limited to: CLOVER, PAX, Valor, PayHub Gateway, Dejavoo, Bodega, Mobile and eCommerce. Additional internal IT ...
Quick apply
None SUMMARY Technical support specialist for POS and payment solutions including but not limited to: CLOVER, PAX, Valor, PayHub Gateway, Dejavoo, Bodega, Mobile and eCommerce. Additional internal IT ...
Drive rapid resolution of complex technical issues across Point of Sale (POS), payment processing ... Own escalated support cases from diagnosis through resolution , ensuring timely outcomes, clear ...
Drive rapid resolution of complex technical issues across Point of Sale (POS), payment processing ... Own escalated support cases from diagnosis through resolution , ensuring timely outcomes, clear ...
Drive rapid resolution of complex technical issues across Point of Sale (POS), payment processing ... Own escalated support cases from diagnosis through resolution , ensuring timely outcomes, clear ...
Drive rapid resolution of complex technical issues across Point of Sale (POS), payment processing ... Own escalated support cases from diagnosis through resolution , ensuring timely outcomes, clear ...
This entry level position requires the prompt technical responses to questions from store and ... Document problems accurately and succinctly in the appropriate support tools provided. Maintain ...
This entry level position requires the prompt technical responses to questions from store and ... Document problems accurately and succinctly in the appropriate support tools provided. Maintain ...
Technical Support Specialist
Trenton, NJ · On-site
This entry-level position involves planning, design, programming, implementation, documentation, and maintenance of complex computerized systems, along with providing technical support for hardware ...
Technical Support Specialist
Trenton, NJ · On-site
This entry-level position involves planning, design, programming, implementation, documentation, and maintenance of complex computerized systems, along with providing technical support for hardware ...
* We are seeking a technical support specialist with a proven track record of delivering excellent ... This is not an entry level position and requires 2+ years of applicable experience. * Exposure to a ...
* We are seeking a technical support specialist with a proven track record of delivering excellent ... This is not an entry level position and requires 2+ years of applicable experience. * Exposure to a ...
Technical Support Specialist
Greeley, CO · On-site
As a Technical Support Specialist, you'll be a trusted guide, helping customers resolve technical ... EXPERIENCE: Entry-level candidates are welcome to apply! We will train the right person who is ...
Technical Support Specialist
Greeley, CO · On-site
As a Technical Support Specialist, you'll be a trusted guide, helping customers resolve technical ... EXPERIENCE: Entry-level candidates are welcome to apply! We will train the right person who is ...
Tier 1 & Tier 2 Technical Support * Serve as the first point of contact for POS-related support requests received via phone, email, chat, or ticketing system from site locations. * Troubleshoot and ...
Quick apply
Tier 1 & Tier 2 Technical Support * Serve as the first point of contact for POS-related support requests received via phone, email, chat, or ticketing system from site locations. * Troubleshoot and ...
Technical Support Analyst
Provo, UT · On-site
$19 - $21/hr
About the role Ultimately, our Technical Support Specialists are problem solvers. As a support ... their POS software and hardware. You will become a product expert of Quilt's software and work ...
Technical Support Analyst
Provo, UT · On-site
$19 - $21/hr
About the role Ultimately, our Technical Support Specialists are problem solvers. As a support ... their POS software and hardware. You will become a product expert of Quilt's software and work ...
Technical Support Analyst
Charlotte, NC · On-site
$25/hr
About the role Ultimately, our Technical Support Specialists are problem solvers. As a support ... their POS software and hardware. You will become a product expert of Quilt's software and work ...
Quick apply
Technical Support Analyst
Charlotte, NC · On-site
$25/hr
About the role Ultimately, our Technical Support Specialists are problem solvers. As a support ... their POS software and hardware. You will become a product expert of Quilt's software and work ...
Entry Level Pos Technical Support information
See salary details
$18.10 is the 25th percentile. Wages below this are outliers.
$15.63 - $18.62
30% of jobs
$18.62 - $21.61
16% of jobs
The median wage is $22.13 / hr.
$21.61 - $24.61
24% of jobs
$25.97 is the 75th percentile. Wages above this are outliers.
$24.61 - $27.60
11% of jobs
$27.60 - $30.59
15% of jobs
$30.59 - $33.59
3% of jobs
$33.59 - $36.58
0% of jobs
$36.58 - $39.58
0% of jobs
$39.58 - $42.57
0% of jobs
$42.57 - $45.56
1% of jobs
$45.56 - $48.56
0% of jobs
$15
$24
$48
How much do entry level pos technical support jobs pay per hour?
Full-time
Re-posted 27 days ago
Job description
Job Opening: Technical Support Specialist
iMotions - US: Boston
Position Overview:
Join iMotions as a Technical Support Specialist to help researchers gather insights into human behavior, cognition and emotions. iMotions offers industry-leading solutions for human behavior research, including software, sensors, web-based applications, services, and consultation. We work with a diverse, global clientele, for whom we provide the advanced technology and knowledge in pursuit of data-driven insights that guide innovation.
At iMotions, you would work with the many teams involved in company operations: Product Management, Customer Success Management, Product Specialists, Development, Solutions/Sales - in our Copenhagen headquarters, Boston office, Berlin, Singapore, China, and other locations.
This is an entry-level position. The role is in-person, located in Boston, Massachusetts. Candidates must already hold a valid US working visa.
Technical Support works directly with clients to resolve technical issues with iMotions technology.
The ideal candidate would be able to apply technical knowledge, problem-solving skills, and communication skills to support the use of iMotions technology, including iMotions Lab/Remote Data Collection, iMotions Online, and others. Candidates should also have experience and interest in science, research technology, human behavior, neuroscience or related fields. Initial and ongoing training with iMotions technology will be provided - with the potential for your role to adapt and advance over time.
Essential Duties:
- Provide technical support for iMotions clients in a timely and reliable manner, in coordination with the Support team.
- Track and respond to support requests in our ticket management system (Zendesk).
- Diagnose and resolve technical issues via Zendesk, email, video calls, or remote sessions (Teamviewer).
- Provide support with iMotions licenses, accounts (Salesforce), technical documentation (Document360), and other client-user systems.
- Potential opportunities for travel to iMotions offices or clients (not required).
Required Qualifications:
- Bachelor's Degree in technological, scientific, or other relevant field
- Fluency with Windows operating system and applications. Experience with computer systems, hardware, and peripheral devices (e.g. displays, Bluetooth).
- Technical problem-solving and communication.
- Interpersonal skills necessary for serving clients and collaborating with colleagues around the world - centered on communication with clients and iMotions teams
- Fluency in English.
Additional Qualifications:
- Previous experience with technical support or customer service
- Prior experience with iMotions software (including academic or student projects) is highly advantageous.
- Previous experience with Amazon Web Services
- Advanced technical/computer skills
- Computer systems/network administration
- Website, video, or other media design/editing
- Experience with biosensors, computer programming, or other relevant technology
- Computer programming (R, Python, Matlab)
- Virtual reality hardware and software (Varjo, HTC, Unity)
- Fluency in additional language(s)
About iMotions:
Founded in 2005, iMotions has developed the world's leading human behavior software platform. More than 1,000 organizations around the world (including academic institutions, commercial organizations, healthcare organizations, design/consultation firms, and others) use iMotions to record, observe, and analyze emotional, cognitive and behavioral data. By integrating and synchronizing a growing list of sensors in a single platform, iMotions provides researchers with the tools needed to gain deeper, richer insights into human behavior.
Additional information about iMotions:
www.imotions.com
https://www.youtube.com/user/iMotionsEyeTracking