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Full Time Technical Support Engineer 3 Jobs (NOW HIRING)

HiddenLayer

Technical Support Engineer

New York, NY · Remote

Core Requirements * 3+ years in a Technical Support Engineering or similar hands-on technical role * Strong troubleshooting skills across APIs, systems, and integrations * Experience debugging issues ...

Fortinet, Inc.

Technical Support Engineer

Sunnyvale, CA · On-site

$90K - $110K/yr

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to ... The US base salary range for this full-time position is $90,000-$110,000. Fortinet offers employees ...

Fortinet, Inc.

Technical Support Engineer

Sunnyvale, CA

$90K - $110K/yr

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to ... The US base salary range for this full-time position is $90,000-$110,000. Fortinet offers employees ...

ATS Automation

Technical Support Engineer

Indianapolis, IN · Hybrid

$36 - $42/hr

Travel up to 40% Hourly Rate Range: $36.00 - $42.00 The Technical Support Engineer is the liaison ... Bachelor's degree or post- secondary education in controls, software or electrical engineering * 3 ...

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Full Time Technical Support Engineer 3 information

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$37.5K

$79K

$119.5K

How much do full time technical support engineer 3 jobs pay per year?

As of Jul 21, 2026, the average yearly pay for full time technical support engineer 3 in the United States is $79,032.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $98,500.00 per year, depending on experience, location, and employer.

What is the highest salary for a technical support engineer?

The highest salary for a full-time technical support engineer can reach over $80,000 to $100,000 annually, especially for those with advanced skills, certifications, and experience in specialized industries or working in high-cost regions. Senior or lead support roles may offer higher compensation, often supplemented with bonuses and benefits.

What is a Level 3 tech support job description?

A Level 3 technical support engineer is responsible for resolving complex technical issues that cannot be addressed by lower support levels. They often handle advanced troubleshooting, system analysis, and may collaborate with development teams, using tools like remote access software and diagnostic utilities. This role typically requires in-depth technical knowledge, relevant certifications, and strong problem-solving skills.

What engineers make $300,000 a year?

Senior technical support engineers with extensive experience, specialized skills, and certifications can reach or exceed a $300,000 annual salary, especially in high-demand industries or companies. Achieving this level often requires advanced knowledge of networking, cloud platforms, or cybersecurity, along with leadership responsibilities or working in high-cost-of-living areas.

What engineer makes $500,000 a year?

While some highly experienced or specialized engineers, such as senior software engineers, data engineers, or engineering managers in top tech companies, can earn $500,000 or more annually, this level of compensation typically includes base salary, bonuses, and stock options. Achieving this income often requires advanced skills, extensive experience, and working in high-paying industries or organizations with performance-based incentives.

What is the difference between Full Time Technical Support Engineer 3 vs Full Time Network Support Engineer 3?

AspectFull Time Technical Support Engineer 3Full Time Network Support Engineer 3
CredentialsTypically requires a relevant technical degree and certifications like CompTIA or Cisco CCNASimilar certifications, often emphasizing network-specific credentials like Cisco CCNA or Network+
Work EnvironmentProvides technical support for hardware, software, and end-user issues across various platformsFocuses on maintaining, troubleshooting, and supporting network infrastructure and connectivity
Industry UsageCommon in IT support, helpdesk, and customer service roles across multiple industriesPrimarily used in networking, telecommunications, and enterprise IT environments

While both roles require technical certifications and involve troubleshooting, the Full Time Technical Support Engineer 3 handles a broader range of IT issues, whereas the Full Time Network Support Engineer 3 specializes in network infrastructure and connectivity support.

More about Full Time Technical Support Engineer 3 jobs
What cities are hiring for Full Time Technical Support Engineer 3 jobs? Cities with the most Full Time Technical Support Engineer 3 job openings:
What are the most commonly searched types of Technical Support Engineer 3 jobs? The most popular types of Technical Support Engineer 3 jobs are:
What job categories do people searching Full Time Technical Support Engineer 3 jobs look for? The top searched job categories for Full Time Technical Support Engineer 3 jobs are:
Full Time Technical Support Engineer 3 jobs near you
Infographic showing various Full Time Technical Support Engineer 3 job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, 1% Temporary, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $79,032 per year, or $38 per hour.
Technical Support Engineer III

Technical Support Engineer III

CivicMinds, Inc.

Utica, NY • On-site

Full-time

Re-posted 17 days ago

Job description

Position : Technical Support Engineer III
Location: Utica, NY/ Remote
Summary :
The Technical Support Engineer III will provide multinational and/or regional customers with superior technical support to create design wins by supporting customers' design, manufacturing, and quality groups. The TSE III will provide technical support throughout the customers' product lifecycle from concept to product development, product qualification, NPI, mass production, and end of life, ensuring the organization is well positioned for future product designs. Will offer customers a greater level of end-use understanding, bringing the voice of the customer back to the organization.
Essential job functions (competencies):
  • Works directly with customers and/or collaborates with Product Specialists/Managers, R&D, Sales and Marketing to understand the needs of the customer and develop soldering products and process solutions that address specific customer needs and wants
  • Build strong credible technical relationships with targeted individuals at Indium's customers (multinational accounts or regional accounts) for short and long-term product development guidelines and technology development. Ability to work with broad requirements and ask the right questions to clarify
  • Demonstrate a broad comprehension of the customer's industry area and applicable solutions and practices including knowledge of key industry challenges, major players, customer competitors, and relevant products and technologies. Become a subject matter expert for relevant OEM industries and/or technologies. Translate the segments technical objectives into an actionable technology development plan for R&D
  • Assist Product Management and R&D in the development and scale-up of new materials and processes to characterize them
  • Travel domestically to Indium Corporations accounts for product/technology presentations, technology gathering and exchange, material evaluations and to perform product/process training and audits. Occasional International travel may be required
  • Mentors and provides product and process training to colleagues within the organization. Disseminate/share key technical knowledge within Indium via reports and/or participation in weekly/monthly group meetings, individually and with other Indium Technical Support Engineers
  • Acquire a deep understanding of Indium Corporations current and future product portfolio, ensuring the right product is evaluated to meet the customer unique needs
  • Develops and maintains relationships with strategic contacts among key customers, industry partners and equipment suppliers so that Indium Corporation is positioned for long-term design/build wins. Significant travel in North America for face to face customer support required
  • Participate in applicable professional societies, industry consortiums and industry standards to promote Indium's image, maintain contact with industry leaders/experts and determine performance requirements for Indium's new and existing materials
  • Collaborate with Global and Regional Account Managers, as well as Technical Support Engineers throughout Indium Corporation, to develop strategies to maintain existing accounts and to acquire new business
  • Plan, prepare and present quality technical papers and presentations at technical conferences, seminars, and customers, as well as in support of new product introductions
  • Liaise with Indium R&D, Product Management, customers and industry partners to drive joint advanced technology projects in the electronics assembly and semiconductor industry
  • Develop and maintain a hands-on working knowledge and expertise on the processes and equipment used in the SMT Industry including, but not limited to, solder paste printing, dispensing, 3-D Inspection, placement, reflow, dipping X-Ray and rework
  • Utilize in-depth knowledge of Indium's materials and SMT, coupled with knowledge and capability in statistical analysis and DOE's, to optimize the use of Indium's soldering materials in the customer's process
  • Using Indium's SimLab, as well as equipment at partner sites, execute process optimization, product characterization and benchmark testing of Indium's soldering materials to meet/exceed defined performance requirements
  • Communicate technical insights and product performance data collected from customer visits and evaluations to pertinent departments within Indium including R&D, Quality, Manufacturing and Technical Support
  • Perform other duties and special projects as assigned

Requirements:
  • A B.S. or equivalent degree in Chemistry, Chemical, Mechanical Engineering, Metallurgy or a related technical discipline. M.S. Preferred
  • Minimum 10 years' experience in the Electronics Industry with a focus on the materials, equipment and processes used in the manufacture of printed circuit board assemblies
  • In-depth knowledge of pertinent test methods and standards as it relates to soldering materials characterization and performance (printing, HIP, voiding, SIR, etc.)
  • Ability to thrive under pressure and function effectively in a fast-paced fluid environment, thinking creatively to quickly address changes in priorities, scope and technologies
  • A strong technical curiosity and problem solving skills
  • Direct customer contact experience
  • A desire to share experiences and mentor guide others in professional development
  • Fluent in English; second language skills in Spanish and/or Chinese, a plus
  • Documented training and proven experience using statistical analysis techniques and statistical software (Green Belt or Black Belt certification desired)
  • Strong interpersonal, communication and presentation skills
  • Ability to work independently as well as cooperatively and effectively in a cross-functional team environment
  • Travel: 25-50% in North America. International may be required. Ability to travel with limited notice
  • Proficient in Word, Excel, PowerPoint. Proficiency in JMP or Minitab highly desirable
  • SMTA Certified Process Engineer a plus

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