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Home Based Technical Support Engineer 3 Jobs (NOW HIRING)

HiddenLayer

Technical Support Engineer

Austin, TX · Remote

Core Requirements * 3+ years in a Technical Support Engineering or similar hands-on technical role ... We offer a generous stipend for your home office setup, annual upgrades to ensure you have a ...

ASSA ABLOY

Technical Support Engineer

Austin, TX

This philosophy of Zero Trust drives us to create new advances in risk-based multi-factor ... A minimum of three years in progressively responsible technical positions. * Demonstrated expertise ...

Assa Abloy

Technical Support Engineer

Austin, TX · On-site

This philosophy of Zero Trust drives us to create new advances in risk-based multi-factor ... A minimum of three years in progressively responsible technical positions. * Demonstrated expertise ...

Fortinet

Technical Support Engineer

Sunnyvale, CA · On-site

$88K - $107K/yr

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to ... Recommend corrective actions based on analysis * Provide customer education where needed due to ...

Fortinet, Inc.

Technical Support Engineer

Sunnyvale, CA · On-site

$88K - $107K/yr

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to ... Recommend corrective actions based on analysis * Provide customer education where needed due to ...

OSARO

Technical Support Engineer

San Francisco, CA · On-site +1

$100K - $160K/yr

Join our team at OSARO as a Technical Support Engineer and help us develop cutting-edge AI-based ... A Bachelor's degree or equivalent experience. * 3+ years of technical support or software ...

Atlas RFID

Technical Support Engineer

Birmingham, AL · On-site

Avancir, based in Birmingham, AL, is proud to be part of the Atlas RFID family, a trusted name in ... 3 years of experience assisting customers and resolving technical issues. * You are a skilled ...

Kombo

Technical Support Engineer

New York, NY · On-site

... 3 reasons companies choose Kombo As we scale our presence in the US market, our current setup ... Create and maintain internal / external docs and guides based on recurring topics. * Process ...

Legion

Technical Support Engineer

Salaries will be based on the applicant's location, level of experience, education, and specialized ... $3,200 per employee in retail). The ongoing labor shortage and competition from the gig economy ...

Ketch

Technical Support Engineer (East Coast)

Boston, MA · Remote

$90K - $125K/yr

About the Role We are hiring an East Coast-based Technical Support Engineer to provide high-quality technical support to Ketch customers and partner closely with our Professional Services team on ...

Finch

Technical Support Engineer

San Francisco, CA · Hybrid

$110K - $130K/yr

Having a working knowledge of the codebase and being responsible for L2 support within 3 months to ... Final offers may vary from the amount listed based on geography, candidate experience and expertise ...

Ketch

Technical Support Engineer (East Coast)

New York, NY · Remote

$90K - $125K/yr

About the Role We are hiring an East Coast-based Technical Support Engineer to provide high-quality technical support to Ketch customers and partner closely with our Professional Services team on ...

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Home Based Technical Support Engineer 3 information

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How much do home based technical support engineer 3 jobs pay per year?

As of Jun 18, 2026, the average yearly pay for home based technical support engineer 3 in the United States is $79,032.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $98,500.00 per year, depending on experience, location, and employer.

What is the difference between Home Based Technical Support Engineer 3 vs Customer Support Engineer?

AspectHome Based Technical Support Engineer 3Customer Support Engineer
CredentialsTechnical certifications, relevant technical degreesTechnical certifications, customer service training
Work EnvironmentRemote, home-basedOn-site or remote, depending on company
Industry UsageIT, networking, hardware supportIT, software, hardware support
Job FocusTechnical troubleshooting, problem resolutionCustomer communication, issue escalation

The Home Based Technical Support Engineer 3 primarily focuses on technical troubleshooting and resolving complex issues remotely, often requiring specialized certifications. In contrast, the Customer Support Engineer emphasizes customer communication and issue escalation, with a broader focus on customer satisfaction. Both roles may work remotely and require technical knowledge, but their core responsibilities differ in technical depth versus customer interaction.

How to make 2000 a week working from home?

A Home Based Technical Support Engineer can increase earnings by gaining specialized certifications, improving technical skills, and taking on higher-paying or multiple clients. Earning $2000 weekly typically requires consistent work, advanced expertise, and possibly working extended hours or offering premium services. Building a strong reputation and leveraging remote work platforms can also help reach higher income levels.

How to make $100,000 a year working from home?

A Home Based Technical Support Engineer can reach a $100,000 annual income by gaining advanced certifications, developing specialized technical skills, and gaining experience in high-demand areas such as cybersecurity or cloud services. Increasing your workload, taking on additional responsibilities, or moving into senior or managerial roles can also boost earnings. Building a strong reputation and expanding your client base can help maximize income potential while working remotely.

Is AI replacing tech support?

AI is increasingly used in technical support to handle routine inquiries and troubleshoot common issues, allowing support engineers to focus on more complex problems. However, AI does not fully replace human support engineers, especially for nuanced or specialized cases that require critical thinking and customer interaction. Home Based Technical Support Engineers often utilize AI tools to improve efficiency but still rely on their technical expertise and communication skills.

What engineers make $500,000?

Senior technical support engineers, especially those with specialized skills in networking, cybersecurity, or cloud technologies, can reach or exceed a $500,000 annual salary, often through a combination of base pay, bonuses, and stock options. Achieving this level typically requires extensive experience, advanced certifications, and working in high-demand industries or at large technology companies.
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What are the most commonly searched types of Technical Support Engineer 3 jobs? The most popular types of Technical Support Engineer 3 jobs are:
What job categories do people searching Home Based Technical Support Engineer 3 jobs look for? The top searched job categories for Home Based Technical Support Engineer 3 jobs are:
Home Based Technical Support Engineer 3 jobs near you
Infographic showing various Home Based Technical Support Engineer 3 job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, 1% Contract, and 1% Nights. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $79,032 per year, or $38 per hour.
Technical Support Engineer III

Technical Support Engineer III

CivicMinds, Inc.

Utica, NY • On-site

Full-time

Posted 15 days ago

Job description

Position : Technical Support Engineer III
Location: Utica, NY/ Remote
Summary :
The Technical Support Engineer III will provide multinational and/or regional customers with superior technical support to create design wins by supporting customers' design, manufacturing, and quality groups. The TSE III will provide technical support throughout the customers' product lifecycle from concept to product development, product qualification, NPI, mass production, and end of life, ensuring the organization is well positioned for future product designs. Will offer customers a greater level of end-use understanding, bringing the voice of the customer back to the organization.
Essential job functions (competencies):
  • Works directly with customers and/or collaborates with Product Specialists/Managers, R&D, Sales and Marketing to understand the needs of the customer and develop soldering products and process solutions that address specific customer needs and wants
  • Build strong credible technical relationships with targeted individuals at Indium's customers (multinational accounts or regional accounts) for short and long-term product development guidelines and technology development. Ability to work with broad requirements and ask the right questions to clarify
  • Demonstrate a broad comprehension of the customer's industry area and applicable solutions and practices including knowledge of key industry challenges, major players, customer competitors, and relevant products and technologies. Become a subject matter expert for relevant OEM industries and/or technologies. Translate the segments technical objectives into an actionable technology development plan for R&D
  • Assist Product Management and R&D in the development and scale-up of new materials and processes to characterize them
  • Travel domestically to Indium Corporations accounts for product/technology presentations, technology gathering and exchange, material evaluations and to perform product/process training and audits. Occasional International travel may be required
  • Mentors and provides product and process training to colleagues within the organization. Disseminate/share key technical knowledge within Indium via reports and/or participation in weekly/monthly group meetings, individually and with other Indium Technical Support Engineers
  • Acquire a deep understanding of Indium Corporations current and future product portfolio, ensuring the right product is evaluated to meet the customer unique needs
  • Develops and maintains relationships with strategic contacts among key customers, industry partners and equipment suppliers so that Indium Corporation is positioned for long-term design/build wins. Significant travel in North America for face to face customer support required
  • Participate in applicable professional societies, industry consortiums and industry standards to promote Indium's image, maintain contact with industry leaders/experts and determine performance requirements for Indium's new and existing materials
  • Collaborate with Global and Regional Account Managers, as well as Technical Support Engineers throughout Indium Corporation, to develop strategies to maintain existing accounts and to acquire new business
  • Plan, prepare and present quality technical papers and presentations at technical conferences, seminars, and customers, as well as in support of new product introductions
  • Liaise with Indium R&D, Product Management, customers and industry partners to drive joint advanced technology projects in the electronics assembly and semiconductor industry
  • Develop and maintain a hands-on working knowledge and expertise on the processes and equipment used in the SMT Industry including, but not limited to, solder paste printing, dispensing, 3-D Inspection, placement, reflow, dipping X-Ray and rework
  • Utilize in-depth knowledge of Indium's materials and SMT, coupled with knowledge and capability in statistical analysis and DOE's, to optimize the use of Indium's soldering materials in the customer's process
  • Using Indium's SimLab, as well as equipment at partner sites, execute process optimization, product characterization and benchmark testing of Indium's soldering materials to meet/exceed defined performance requirements
  • Communicate technical insights and product performance data collected from customer visits and evaluations to pertinent departments within Indium including R&D, Quality, Manufacturing and Technical Support
  • Perform other duties and special projects as assigned

Requirements:
  • A B.S. or equivalent degree in Chemistry, Chemical, Mechanical Engineering, Metallurgy or a related technical discipline. M.S. Preferred
  • Minimum 10 years' experience in the Electronics Industry with a focus on the materials, equipment and processes used in the manufacture of printed circuit board assemblies
  • In-depth knowledge of pertinent test methods and standards as it relates to soldering materials characterization and performance (printing, HIP, voiding, SIR, etc.)
  • Ability to thrive under pressure and function effectively in a fast-paced fluid environment, thinking creatively to quickly address changes in priorities, scope and technologies
  • A strong technical curiosity and problem solving skills
  • Direct customer contact experience
  • A desire to share experiences and mentor guide others in professional development
  • Fluent in English; second language skills in Spanish and/or Chinese, a plus
  • Documented training and proven experience using statistical analysis techniques and statistical software (Green Belt or Black Belt certification desired)
  • Strong interpersonal, communication and presentation skills
  • Ability to work independently as well as cooperatively and effectively in a cross-functional team environment
  • Travel: 25-50% in North America. International may be required. Ability to travel with limited notice
  • Proficient in Word, Excel, PowerPoint. Proficiency in JMP or Minitab highly desirable
  • SMTA Certified Process Engineer a plus

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