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Home Based Technical Support Engineer 3 Jobs (NOW HIRING)

Gamma

Technical Support Engineer

San Francisco, CA · On-site

We love working together to stay creative and connected, with flexibility to work from home when ... Technical background through a degree, certification, or hands-on experience in support engineering ...

Canon Careers

Technical Support Engineer

Chesapeake, VA · Hybrid

$50K - $87K/yr

Actual compensation will be based on factors such as experience, skills, and education. In this ... home the remainder of the week (unless a specific business need arises requiring in-office ...

GROB-WERKE GmbH & Co. KG

$60 - $80/hr

The Technical Support Engineer serves as a primary technical resource for customers and field ... This position is based at the GROB Systems manufacturing facility and is primarily focused on ...

Atlas Copco

Technical Support Engineer

Michigan City, IN · On-site +1

Act as technical escalation for Customer Centers, Field Service Engineers, distributors/OEMs, and ... You have 3-5+ years in technical support, field service, commissioning, maintenance, or repair of ...

Akamai Technologies GmbH

$80 - $100/hr

We trust our incredible employees to work in ways that suit them best: at home, in an office, or a ... For US based candidates only - the base salary for this position ranges from $65,700 - $118,300 ...

KLA Corporation

Technical Support Engineer

Phoenix, AZ · On-site

$32.50 - $55.25/hr

... Engineering, Product Training, and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and ...

Coram

Technical Support Engineer

Sunnyvale, CA · On-site

$80 - $100/hr

As a Technical Support Engineer, you will be on the front line, triaging customer tickets (via ... based systems. * Manage multiple customer issues at once, maintaining strong organization and ...

OmniByte Technology

Technical Support Engineer

Fargo, ND · On-site

$60 - $80/hr

The OmniByte Product Support team is looking for a Technical Support Engineer who will own, investigate and solve complex, technical product issues. We are looking for a problem solver who loves ...

Rittal

(Eplan) Technical Support Engineer

Schaumburg, IL · On-site

$80 - $100/hr

... Home Page Role As a Technical Support Engineer , you are an essential team member willing to help serve our customers, analyze concerns, review optimal solutions based on our portfolio, and help ...

Microsoft

Technical Support Engineer

Charlotte, NC · On-site

... 3. Are eager to collaborate and build strong relationships. 4. Can see a problem from many angles ... Industry IT-Based Certifications (e.g. Comp-TIA, CCNA, ISC2) * Experience in customer service.

Nokia

Technical Support Engineer

Coppell, TX · On-site

... Support Specialist at Nokia, your core mission is to serve as a trusted technical interface to ... We are looking for highly motivated, responsible, high caliber engineers who like to know how ...

Axon

Technical Support Engineer

Mesa, AZ · On-site

Your Impact The Technical Support Engineer provides 2nd and 3rd level support to Dedrone by Axon customers and partners worldwide. With your ability to research, diagnose, troubleshoot, and resolve ...

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Home Based Technical Support Engineer 3 information

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$37.5K

$79K

$119.5K

How much do home based technical support engineer 3 jobs pay per year?

As of Sep 8, 2026, the average yearly pay for home based technical support engineer 3 in the United States is $79,032.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $98,500.00 per year, depending on experience, location, and employer.

What is the difference between Home Based Technical Support Engineer 3 vs Customer Support Engineer?

AspectHome Based Technical Support Engineer 3Customer Support Engineer
CredentialsTechnical certifications, relevant technical degreesTechnical certifications, customer service training
Work EnvironmentRemote, home-basedOn-site or remote, depending on company
Industry UsageIT, networking, hardware supportIT, software, hardware support
Job FocusTechnical troubleshooting, problem resolutionCustomer communication, issue escalation

The Home Based Technical Support Engineer 3 primarily focuses on technical troubleshooting and resolving complex issues remotely, often requiring specialized certifications. In contrast, the Customer Support Engineer emphasizes customer communication and issue escalation, with a broader focus on customer satisfaction. Both roles may work remotely and require technical knowledge, but their core responsibilities differ in technical depth versus customer interaction.

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Home Based Technical Support Engineer 3 jobs near you
Infographic showing various Home Based Technical Support Engineer 3 job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $79,032 per year, or $38 per hour.

Technical Support Engineer

San Francisco, CA • On-site, Remote

Corridor Security Inc
See more jobs at Corridor Security Incexternal

Full-time

Posted 14 days ago

Job description

About Corridor
Software development is becoming autonomous. The fastest teams already work this way, and at Corridor, we are leading the way on secure development as the rest of the industry follows.
Security tools were designed for a world where a person wrote the code and a person reviewed it. That's changing quickly. Corridor is securing software factories. We are the security solution for software that builds itself at every level of autonomy. We are preventing vulnerabilities as agents write code, and guiding teams to help decide what's safe to ship.
We're a small, talented team, led by Jack Cable (Former CISA - Secure by Design), Ashwin Ramaswami (Former CISA, Stanford, and Schmidt Futures) and, Alex Stamos (Former CISO of Facebook, Yahoo, SentinelOne).
Corridor is backed by Conviction, with a $25M Series A led by Felicis and our customers include ElevenLabs, Lovable, Mercor, and Langchain.
The Role
We're looking for a Technical Support Engineer to be the technical front line for Corridor's customers - troubleshooting issues, digging into code and CI/CD workflows, and making sure engineering and security teams get fast, expert answers so they can keep shipping secure software with confidence.
You'll work hands-on with customers' GitHub repositories, CI/CD pipelines, and Corridor's product to diagnose and resolve technical issues, manage support requests end-to-end in Pylon, and partner closely with Engineering and Product to fix root causes and improve the product for everyone.
What You'll Do
  • Respond to customer inquiries via Pylon, email, and Slack, and own tickets through to resolution
  • Investigate, reproduce, and resolve technical issues across customers' GitHub repositories, CI/CD pipelines, and integrations with Corridor
  • Dig into logs, code, and configurations to pinpoint root causes, partnering closely with Engineering on complex or novel issues
  • Guide customers through onboarding, implementation, and troubleshooting so they realize value from Corridor quickly
  • Track trends in support volume and recurring issues, and advocate for fixes and improvements in product planning
  • Build and maintain documentation, FAQs, and internal tooling to make support faster and more scalable as we grow
  • Partner with Customer Success, Sales, and Product to ensure a seamless, end-to-end customer experience

Who You Are
  • You're a curious, technical problem-solver who enjoys getting into the weeds with customers and code to find the real fix.
  • You're comfortable reading code, working in GitHub repos, and reasoning about CI/CD and modern developer workflows
  • You have a customer-first mindset and take ownership of issues until they're truly resolved
  • You communicate clearly with both technical and non-technical stakeholders, in writing and in conversation
  • You're organized and can triage and prioritize across multiple open issues at once
  • You're energized by a fast-moving, early-stage environment and enjoy building process as you go

Qualifications
  • 2-5+ years in a technical support, solutions engineering, or technical account management role, ideally in cybersecurity, developer tools, infrastructure, or AI
  • Hands-on experience with GitHub (or similar version control systems) and CI/CD pipelines
  • Experience with a support/ticketing platform such as Pylon (or similar tools like Zendesk or Salesforce)
  • Basic scripting or coding ability, and comfort exploring a codebase to isolate an issue
  • Strong written and verbal communication skills
  • Comfortable working in an early-stage, fast-moving environment

Equal Opportunity
Corridor is an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other characteristic protected by applicable law.
We're looking for someone open to working in a hybrid environment; 3 days per week in our South Beach, San Francisco office (Mon, Wed, Fri).

Apply