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Remote Knowledge Base Content Jobs (NOW HIRING)

DecisionPoint | Cortek

Knowledge Base Manager

This position is fully remote. Note: By applying to this position, you acknowledge and consent to ... Ensure content accuracy, clarity, consistency, and alignment with enterprise documentation ...

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$60 - $65/hr

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$35 - $41/hr

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Remote Knowledge Base Content information

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$29.5K

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How much do remote knowledge base content jobs pay per year?

As of Aug 25, 2026, the average yearly pay for remote knowledge base content in the United States is $116,615.00, according to ZipRecruiter salary data. Most workers in this role earn between $123,000.00 and $128,000.00 per year, depending on experience, location, and employer.

What is the difference between Remote Knowledge Base Content vs Remote Technical Writer?

AspectRemote Knowledge Base ContentRemote Technical Writer
CredentialsBasic writing skills, familiarity with knowledge management toolsTechnical writing certifications, strong writing and editing skills
Work EnvironmentCollaborates with support teams, uses content management systemsWorks closely with engineers, product teams, and subject matter experts
Industry UsageCommon in customer support, SaaS, and tech companiesPrevalent in software, hardware, and technical industries
Search & Comparison IntentUnderstanding roles related to content creation for knowledge basesComparing technical writing roles in remote settings

Remote Knowledge Base Content specialists focus on creating and maintaining user-friendly support articles, often with less emphasis on technical detail. Remote Technical Writers produce detailed technical documentation, manuals, and specifications, requiring more specialized technical skills. Both roles are vital in tech industries but differ mainly in scope and technical depth.

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Cities with the most Remote Knowledge Base Content job openings:

What are the most commonly searched types of Knowledge Base Content jobs?

The most popular types of Knowledge Base Content jobs are:

What states have the most Remote Knowledge Base Content jobs?

States with the most job openings for Remote Knowledge Base Content jobs include:

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The top searched job categories for Remote Knowledge Base Content jobs are:

Remote Knowledge Base Content jobs near you
Infographic showing various Remote Knowledge Base Content job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $116,615 per year, or $56.1 per hour.

Knowledge Base Specialist (remote eligible)

Remote

Dollartree
Retail • 10K+ employees

4.5

Company rating: 4.5 out of 10

Based on 2,530 frontline employees who took The Breakroom Quiz

37th of 39 rated national retailers

Recommended by students

Respectful managers

Learn more about Dollartreeexternal

Full-time

Medical, Dental, Vision, Retirement

Posted 18 days ago

Job description

Who We Are:

At Dollar Tree, we make a difference in the lives of our customers every day by exceeding their expectations and delivering value-it'swhat our business is built on. Our associates playan important rolein this commitment by embracing change and showing up for their teams and their communities.

We see an exciting path forward as our company continues to grow and transform - and we know that this path starts with you.

Join our team today and discover The Value of You.

About Your Role:

The Knowledge Base Specialist will play a vital role in maintaining and enhancing Dollar Tree's HR knowledge base, ensuring employees have access to the latest information and resources they need to succeed. They will be responsible for creating, editing, and publishing HR knowledge base articles, as well as preserving the overall quality and accuracy of the knowledge base.

Specific responsibilities include but not limited to:

  • Develop and maintain an organized and user-friendly HR knowledge base, utilizing best practices in information architecture and organization.
  • Research and compile accurate and up-to-date information on HR policies, procedures, benefits, company announcements, and other relevant topics.
  • Write clear and concise content for the knowledge base, ensuring it's easily understood by a diverse audience.
  • Conduct regular audits and updates of the knowledge base content to maintain its accuracy and relevance.
  • Collaborate with HR colleagues to gather and incorporate new information and feedback.
  • Troubleshoot user inquiries and provide accurate and timely responses via the knowledge base or other channels.
  • Stay abreast of emerging HR trends and best practices, continually evolving the content and format of the knowledge base.
  • Support the development and implementation of new HR initiatives by providing relevant knowledge base resources.
  • Maintain a strong understanding of relevant compliance regulations and ensure their accurate representation in the knowledge base.

Minimum Requirements/ Qualifications:

  • Minimum of 3 years of experience working with HR information systems and knowledge bases.
  • Proven ability to research, compile, and write clear and concise documentation.
  • Excellent organizational and time management skills.
  • Strong analytical and problem-solving skills.
  • Experience with content management systems and knowledge base authoring tools is a plus.
  • Excellent communication and interpersonal skills.

Preferred Qualifications:

  • Bachelor's Degree

Start Rate = $75,000-$85,000 based on experience plus 10% bonus.


Your Perks and Benefits:

We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:

  • Employee Assistance Program
  • Retirement planswith matching contribution
  • Employee Stock Purchase Program
  • Educational Assistance
  • Access toPerkSpot, an employee discount platform for goods and services
  • And much more!

Dollar Treeis anEqual Opportunity Employer committed tocomplying withthe Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at the discretion ofDollar Tree. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.

Please note, this job description is not a contract of employment and may bemodifiedto meet evolving business needs. Employment atDollar Tree, meaning that either the employee or the company mayterminatethe employment relationship at any time, with or without cause or notice.

Full time500 Volvo Parkway,Chesapeake,Virginia 23320People TechnologyDollar Tree
Dollar Tree logo

About Dollar Tree

Sourced by ZipRecruiter

With Dollar Tree and Family Dollar, we put value front and center for our customers. We do this by providing our customers with quality merchandise, amazing values, convenience, and a fun shopping experience. Whether you’re looking for the thrill of the hunt at Dollar Tree or shopping for your favorite brands at Family Dollar, you’re sure to find savings on a great selection of merchandise in our stores.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Chesapeake, VA, US

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