ZipRecruiter

Log In

2

Remote Knowledge Base Content Jobs (NOW HIRING)

STI

EPIC EHR Helpdesk Shift Lead - REMOTE

EHR Helpdesk Shift Lead REMOTE 1 year Contract 2nd Shift (3PM EST - 11:30 PM EST) 3rd Shift (11PM ... Develop and maintain technical documentation, workflows, and knowledge base content. * Train and ...

Randall Reilly

Client Onboarding Specialist

Experience writing customer-facing documentation, knowledge base content, or user guides. Specific ... LI-Remote Equal Opportunity Employer This employer is required to notify all applicants of their ...

Texas Sports Academy Main

AI Quality Analyst

... knowledge base content (Markdown files, WRONG/RIGHT examples) - Run test suites to verify fixes and catch regressions - Maintain and expand the knowledge base as our program evolves This is NOT a ...

Mondo

Partner Support Specialist

San Francisco, CA · Remote

Remote (Must work EMEA time zones) Start Date Is: ASAP Duration: 6 month Contract Compensation ... Maintain and improve knowledge base content, FAQs, and support documentation * Identify and ...

Mondo

Partner Support Specialist

San Francisco, CA · Remote

Remote (Must work EMEA time zones) Start Date Is: ASAP Duration: 6 month Contract Compensation ... Maintain and improve knowledge base content, FAQs, and support documentation * Identify and ...

Element451

Product Support Specialist

You'll demonstrate sound escalation judgment, contribute to knowledge-base content, identify ... Remote-first with home office stipend * 401(k) with company match * Professional development ...

next page

Showing results 1-20

All JobsKnowledge Base Content JobsRemote Knowledge Base Content Jobs

Remote Knowledge Base Content information

See salary details

$29.5K

$116.6K

$129K

How much do remote knowledge base content jobs pay per year?

As of Jul 15, 2026, the average yearly pay for remote knowledge base content in the United States is $116,615.00, according to ZipRecruiter salary data. Most workers in this role earn between $123,000.00 and $128,000.00 per year, depending on experience, location, and employer.

What is the difference between Remote Knowledge Base Content vs Remote Technical Writer?

AspectRemote Knowledge Base ContentRemote Technical Writer
CredentialsBasic writing skills, familiarity with knowledge management toolsTechnical writing certifications, strong writing and editing skills
Work EnvironmentCollaborates with support teams, uses content management systemsWorks closely with engineers, product teams, and subject matter experts
Industry UsageCommon in customer support, SaaS, and tech companiesPrevalent in software, hardware, and technical industries
Search & Comparison IntentUnderstanding roles related to content creation for knowledge basesComparing technical writing roles in remote settings

Remote Knowledge Base Content specialists focus on creating and maintaining user-friendly support articles, often with less emphasis on technical detail. Remote Technical Writers produce detailed technical documentation, manuals, and specifications, requiring more specialized technical skills. Both roles are vital in tech industries but differ mainly in scope and technical depth.

More about Remote Knowledge Base Content jobs
What cities are hiring for Remote Knowledge Base Content jobs? Cities with the most Remote Knowledge Base Content job openings:
What are the most commonly searched types of Knowledge Base Content jobs? The most popular types of Knowledge Base Content jobs are:
What states have the most Remote Knowledge Base Content jobs? States with the most job openings for Remote Knowledge Base Content jobs include:
What job categories do people searching Remote Knowledge Base Content jobs look for? The top searched job categories for Remote Knowledge Base Content jobs are:
Remote Knowledge Base Content jobs near you
Infographic showing various Remote Knowledge Base Content job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 87% Full Time, 11% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $116,615 per year, or $56.1 per hour.
Remote Content Research Manager ( Call Center)

Remote Content Research Manager ( Call Center)

TechOp Solutions International

Arlington, VA • On-site, Remote

Full-time

Posted 15 days ago

Job description

TechOp Solutions International is experienced Remote Content Research Manager to support a high-volume, remote call center. The Content Research Manager leads the development, maintenance, and continuous improvement of customer support content, knowledge management resources, and content governance processes. This position oversees a team of content analysts while ensuring customer-facing information remains accurate, current, and easily accessible.
Duties:
• Lead the research, development, organization, and maintenance of knowledge base content.
• Supervise Content Research Analysts and assign daily work activities.
• Review customer escalations and coordinate research efforts to resolve complex inquiries
• Evaluate system enhancements and provide feedback on CRM, knowledge management, and customer service technologies.
• Analyze customer trends and recommend improvements to content, workflows, and business processes.
• Collaborate with subject matter experts to validate and improve customer-facing information.
• Perform additional duties as assigned
Requirements
  • Bachelor's degree from an accredited institution.
  • Minimum six (6) years of experience in knowledge management, content development, customer support, or related operational environments.
  • Experience with CRM and knowledge management platforms preferred.
  • Excellent leadership, communication, organizational, and stakeholder management skills.
  • Must meet security eligibility requirements.

Benefits
TechOp Solutions is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, gender identity or any other characteristic protected by applicable federal, state or local laws.

Apply