TechOp Solutions International is experienced Remote Content Research Manager to support a high ... Duties: • Lead the research, development, organization, and maintenance of knowledge base content ...
TechOp Solutions International is experienced Remote Content Research Manager to support a high ... Duties: • Lead the research, development, organization, and maintenance of knowledge base content ...
Lead the research, development, organization, and maintenance of knowledge base content. Supervise Content Research Analysts and assign daily work activities. Review customer escalations and ...
Lead the research, development, organization, and maintenance of knowledge base content. Supervise Content Research Analysts and assign daily work activities. Review customer escalations and ...
TechOp Solutions International is experienced Remote Content Research Manager to support a high ... Duties: · Lead the research, development, organization, and maintenance of knowledge base content ...
Quick apply
TechOp Solutions International is experienced Remote Content Research Manager to support a high ... Duties: · Lead the research, development, organization, and maintenance of knowledge base content ...
General information Job Posting Title Sr Analyst for Knowledge and Content Management (Remote) Date ... Essential Duties and Responsibilities: - Build and maintain knowledge base in SharePoint. - Build ...
General information Job Posting Title Sr Analyst for Knowledge and Content Management (Remote) Date ... Essential Duties and Responsibilities: - Build and maintain knowledge base in SharePoint. - Build ...
Content Writer
Centreville, VA · Remote
$35 - $41/hr
Remote - EST Hours Start Date Is: August 10, 2026 Position Type: Contract (5 Months) Pay Rate: $35 ... Review, organize, and maintain hundreds to thousands of knowledge base articles across different ...
Quick apply
Content Writer
Centreville, VA · Remote
$35 - $41/hr
Remote - EST Hours Start Date Is: August 10, 2026 Position Type: Contract (5 Months) Pay Rate: $35 ... Review, organize, and maintain hundreds to thousands of knowledge base articles across different ...
Remote Knowledge Manager Contact Center Systems Integration, Inc. (SII) is a leading provider of ... This role oversees content creation, data entry, design, and daily escalations, while also ...
Remote Knowledge Manager Contact Center Systems Integration, Inc. (SII) is a leading provider of ... This role oversees content creation, data entry, design, and daily escalations, while also ...
Knowledge Portfolio Manager (Program Manager-II), Grade N25
Rockville, MD · On-site +1
$85K - $137K/yr
Permanent Remote Employment: Flexible/Hybrid Job Number: 2026-00451 Department: Department of ... Write, edit, and maintain Knowledge Base Articles (KBAs) that provide accurate and up-to-date ...
Knowledge Portfolio Manager (Program Manager-II), Grade N25
Rockville, MD · On-site +1
$85K - $137K/yr
Permanent Remote Employment: Flexible/Hybrid Job Number: 2026-00451 Department: Department of ... Write, edit, and maintain Knowledge Base Articles (KBAs) that provide accurate and up-to-date ...
Desktop Endpoint Engineer
Washington, DC · Remote
$45 - $50/hr
Maintain technical documentation, SOPs, and knowledge base content. * Support hardware and software ... registry, and remote support. * Working knowledge of macOS enterprise support and management.
Quick apply
Desktop Endpoint Engineer
Washington, DC · Remote
$45 - $50/hr
Maintain technical documentation, SOPs, and knowledge base content. * Support hardware and software ... registry, and remote support. * Working knowledge of macOS enterprise support and management.
Posting Type Remote/Hybrid Job Overview The FOIA Data Migration & Compliance Lead is a technically ... Create andmaintaintechnical documentation, migration runbooks, and knowledge base content that ...
Posting Type Remote/Hybrid Job Overview The FOIA Data Migration & Compliance Lead is a technically ... Create andmaintaintechnical documentation, migration runbooks, and knowledge base content that ...
Research content to develop, edit, format, and maintain technical documentation, process ... Prepare and maintain standard operating procedures, knowledge base articles, FAQs, release notes ...
Research content to develop, edit, format, and maintain technical documentation, process ... Prepare and maintain standard operating procedures, knowledge base articles, FAQs, release notes ...
AI Automation Engineer
Washington, DC · Remote
$80K - $145K/yr
Help maintain and improve a structured proposal content library and knowledge base architecture ... Self-starter mindset This is a remote position.
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AI Automation Engineer
Washington, DC · Remote
$80K - $145K/yr
Help maintain and improve a structured proposal content library and knowledge base architecture ... Self-starter mindset This is a remote position.
Manager, PsycInfo Content Acquisition & Licensing
Washington, DC · On-site +1
$106K - $164K/yr
They use knowledge of scholarly and professional publishing industry standards, both on an ... They also manage a team involved in content evaluation and acquisition activities in a remote work ...
Manager, PsycInfo Content Acquisition & Licensing
Washington, DC · On-site +1
$106K - $164K/yr
They use knowledge of scholarly and professional publishing industry standards, both on an ... They also manage a team involved in content evaluation and acquisition activities in a remote work ...
Knowledge Portfolio Manager (Program Manager-II), Grade N25
Rockville, MD · Remote
$85K - $137K/yr
Write, edit, and maintain Knowledge Base Articles (KBAs) that provide accurate and up-to-date ... Review and analyze feedback for the County's chatbot, Monty, to help refine content, identify ...
Knowledge Portfolio Manager (Program Manager-II), Grade N25
Rockville, MD · Remote
$85K - $137K/yr
Write, edit, and maintain Knowledge Base Articles (KBAs) that provide accurate and up-to-date ... Review and analyze feedback for the County's chatbot, Monty, to help refine content, identify ...
Web Administrator
Reston, VA · On-site +1
$85K/yr
Hybrid or Remote Terms: Full Time Clearance: U.S. Citizenship Preferred; Ability to Obtain Public ... and knowledge base updates. * Support content inventories, broken link reviews, redirects ...
Web Administrator
Reston, VA · On-site +1
$85K/yr
Hybrid or Remote Terms: Full Time Clearance: U.S. Citizenship Preferred; Ability to Obtain Public ... and knowledge base updates. * Support content inventories, broken link reviews, redirects ...
AI Automation Engineer- Project-Based Independent Contractor 1099
Washington, DC · Remote
$38 - $69/hr
AI Automation Engineer Caplock Security | Remote-U.S. | 1099 Do you have what it takes to build the ... Help maintain and improve a structured proposal content library and knowledge base architecture ...
Quick apply
AI Automation Engineer- Project-Based Independent Contractor 1099
Washington, DC · Remote
$38 - $69/hr
AI Automation Engineer Caplock Security | Remote-U.S. | 1099 Do you have what it takes to build the ... Help maintain and improve a structured proposal content library and knowledge base architecture ...
Web Administrator
Reston, VA · On-site +1
Hybrid or Remote Terms: Full Time Clearance: U.S. Citizenship Preferred; Ability to Obtain Public ... and knowledge base updates. * Support content inventories, broken link reviews, redirects ...
Quick apply
Web Administrator
Reston, VA · On-site +1
Hybrid or Remote Terms: Full Time Clearance: U.S. Citizenship Preferred; Ability to Obtain Public ... and knowledge base updates. * Support content inventories, broken link reviews, redirects ...
AI Automation Engineer- Project-Based Independent Contractor 1099
Washington, DC · Remote
$38 - $69/hr
AI Automation Engineer Caplock Security | Remote-U.S. | 1099 Do you have what it takes to build the ... Help maintain and improve a structured proposal content library and knowledge base architecture ...
Quick apply
AI Automation Engineer- Project-Based Independent Contractor 1099
Washington, DC · Remote
$38 - $69/hr
AI Automation Engineer Caplock Security | Remote-U.S. | 1099 Do you have what it takes to build the ... Help maintain and improve a structured proposal content library and knowledge base architecture ...
Remote - offsite Responsibilities * Design, write, edit, test, and improve content that makes our ... Advanced knowledge of effective writing and editing * Experience of user centered design processes ...
Quick apply
Remote - offsite Responsibilities * Design, write, edit, test, and improve content that makes our ... Advanced knowledge of effective writing and editing * Experience of user centered design processes ...
Web Administrator
Reston, VA · On-site +1
$85K/yr
Hybrid or Remote Terms: Full Time Clearance: U.S. Citizenship Preferred; Ability to Obtain Public ... and knowledge base updates. * Support content inventories, broken link reviews, redirects ...
Web Administrator
Reston, VA · On-site +1
$85K/yr
Hybrid or Remote Terms: Full Time Clearance: U.S. Citizenship Preferred; Ability to Obtain Public ... and knowledge base updates. * Support content inventories, broken link reviews, redirects ...
Remote - offsite Responsibilities * Design, write, edit, test, and improve content that makes our ... Advanced knowledge of effective writing and editing * Experience of user centered design processes ...
Quick apply
Remote - offsite Responsibilities * Design, write, edit, test, and improve content that makes our ... Advanced knowledge of effective writing and editing * Experience of user centered design processes ...
Remote Knowledge Base Content information
What is the difference between Remote Knowledge Base Content vs Remote Technical Writer?
| Aspect | Remote Knowledge Base Content | Remote Technical Writer |
|---|---|---|
| Credentials | Basic writing skills, familiarity with knowledge management tools | Technical writing certifications, strong writing and editing skills |
| Work Environment | Collaborates with support teams, uses content management systems | Works closely with engineers, product teams, and subject matter experts |
| Industry Usage | Common in customer support, SaaS, and tech companies | Prevalent in software, hardware, and technical industries |
| Search & Comparison Intent | Understanding roles related to content creation for knowledge bases | Comparing technical writing roles in remote settings |
Remote Knowledge Base Content specialists focus on creating and maintaining user-friendly support articles, often with less emphasis on technical detail. Remote Technical Writers produce detailed technical documentation, manuals, and specifications, requiring more specialized technical skills. Both roles are vital in tech industries but differ mainly in scope and technical depth.
What are the most commonly searched types of Knowledge Base Content jobs in Washington?
The most popular types of Knowledge Base Content jobs in Washington are:
What are popular job titles related to Remote Knowledge Base Content jobs in Washington?
For Remote Knowledge Base Content jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Remote Knowledge Base Content jobs in Washington look for?
The top searched job categories for Remote Knowledge Base Content jobs in Washington are:
What cities in Washington are hiring for Remote Knowledge Base Content jobs?
Cities in Washington with the most Remote Knowledge Base Content job openings:
Remote Content Research Manager ( Call Center)
Arlington, VA • On-site, Remote
TechOp Solutions International •
IT Services • 51 - 200 employees51 - 200 employees
Full-time
Re-posted 26 days ago
Job description
TechOp Solutions International is experienced Remote Content Research Manager to support a high-volume, remote call center. The Content Research Manager leads the development, maintenance, and continuous improvement of customer support content, knowledge management resources, and content governance processes. This position oversees a team of content analysts while ensuring customer-facing information remains accurate, current, and easily accessible.
Duties:
• Lead the research, development, organization, and maintenance of knowledge base content.
• Supervise Content Research Analysts and assign daily work activities.
• Review customer escalations and coordinate research efforts to resolve complex inquiries
• Evaluate system enhancements and provide feedback on CRM, knowledge management, and customer service technologies.
• Analyze customer trends and recommend improvements to content, workflows, and business processes.
• Collaborate with subject matter experts to validate and improve customer-facing information.
• Perform additional duties as assigned
Requirements
Benefits
TechOp Solutions is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, gender identity or any other characteristic protected by applicable federal, state or local laws.
Duties:
• Lead the research, development, organization, and maintenance of knowledge base content.
• Supervise Content Research Analysts and assign daily work activities.
• Review customer escalations and coordinate research efforts to resolve complex inquiries
• Evaluate system enhancements and provide feedback on CRM, knowledge management, and customer service technologies.
• Analyze customer trends and recommend improvements to content, workflows, and business processes.
• Collaborate with subject matter experts to validate and improve customer-facing information.
• Perform additional duties as assigned
Requirements
- Bachelor's degree from an accredited institution.
- Minimum six (6) years of experience in knowledge management, content development, customer support, or related operational environments.
- Experience with CRM and knowledge management platforms preferred.
- Excellent leadership, communication, organizational, and stakeholder management skills.
- Must meet security eligibility requirements.
Benefits
TechOp Solutions is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, gender identity or any other characteristic protected by applicable federal, state or local laws.
About TechOp Solutions International
Sourced by ZipRecruiter
Industry
It services
Company size
51 - 200 Employees
Headquarters location
Arlington, VA, US
Year founded
2005