Lead the research, development, organization, and maintenance of knowledge base content. Supervise Content Research Analysts and assign daily work activities. Review customer escalations and ...
Lead the research, development, organization, and maintenance of knowledge base content. Supervise Content Research Analysts and assign daily work activities. Review customer escalations and ...
TechOp Solutions International is experienced Remote Content Research Manager to support a high ... Duties: • Lead the research, development, organization, and maintenance of knowledge base content ...
TechOp Solutions International is experienced Remote Content Research Manager to support a high ... Duties: • Lead the research, development, organization, and maintenance of knowledge base content ...
TechOp Solutions International is experienced Remote Content Research Manager to support a high ... Duties: · Lead the research, development, organization, and maintenance of knowledge base content ...
Quick apply
TechOp Solutions International is experienced Remote Content Research Manager to support a high ... Duties: · Lead the research, development, organization, and maintenance of knowledge base content ...
General information Job Posting Title Sr. Analyst for Knowledge & Content Management (Remote) Date ... Essential Duties and Responsibilities: - Build and maintain knowledge base in SharePoint. - Build ...
General information Job Posting Title Sr. Analyst for Knowledge & Content Management (Remote) Date ... Essential Duties and Responsibilities: - Build and maintain knowledge base in SharePoint. - Build ...
Salary: $45 - $50 per hour Content & Compliance Analyst Location: Remote but ideally in DMV area or ... Knowledge Base Upkeep: Maintain, index, and organize the central repository of Standard Operating ...
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Salary: $45 - $50 per hour Content & Compliance Analyst Location: Remote but ideally in DMV area or ... Knowledge Base Upkeep: Maintain, index, and organize the central repository of Standard Operating ...
2X Content & Compliance Analyst (Remote)
Washington, DC · Remote
$45 - $50/hr
Content & Compliance Analyst Location: Remote but ideally in DMV area or within distance to DC for ... Knowledge Base Upkeep: Maintain, index, and organize the central repository of Standard Operating ...
2X Content & Compliance Analyst (Remote)
Washington, DC · Remote
$45 - $50/hr
Content & Compliance Analyst Location: Remote but ideally in DMV area or within distance to DC for ... Knowledge Base Upkeep: Maintain, index, and organize the central repository of Standard Operating ...
2X Content & Compliance Analyst (Remote)
Washington, DC · On-site +1
$45 - $50/hr
Content & Compliance Analyst Location: Remote but ideally in DMV area or within distance to DC for ... Knowledge Base Upkeep: Maintain, index, and organize the central repository of Standard Operating ...
2X Content & Compliance Analyst (Remote)
Washington, DC · On-site +1
$45 - $50/hr
Content & Compliance Analyst Location: Remote but ideally in DMV area or within distance to DC for ... Knowledge Base Upkeep: Maintain, index, and organize the central repository of Standard Operating ...
Desktop Endpoint Engineer
Washington, DC · Remote
$45 - $50/hr
Maintain technical documentation, SOPs, and knowledge base content. * Support hardware and software ... registry, and remote support. * Working knowledge of macOS enterprise support and management.
Desktop Endpoint Engineer
Washington, DC · Remote
$45 - $50/hr
Maintain technical documentation, SOPs, and knowledge base content. * Support hardware and software ... registry, and remote support. * Working knowledge of macOS enterprise support and management.
Web Administrator
Reston, VA · On-site +1
$85K/yr
Hybrid or Remote Terms: Full Time Clearance: U.S. Citizenship Preferred; Ability to Obtain Public ... and knowledge base updates. * Support content inventories, broken link reviews, redirects ...
Web Administrator
Reston, VA · On-site +1
$85K/yr
Hybrid or Remote Terms: Full Time Clearance: U.S. Citizenship Preferred; Ability to Obtain Public ... and knowledge base updates. * Support content inventories, broken link reviews, redirects ...
Web Administrator
Reston, VA · On-site +1
Hybrid or Remote Terms: Full Time Clearance: U.S. Citizenship Preferred; Ability to Obtain Public ... and knowledge base updates. * Support content inventories, broken link reviews, redirects ...
Quick apply
Web Administrator
Reston, VA · On-site +1
Hybrid or Remote Terms: Full Time Clearance: U.S. Citizenship Preferred; Ability to Obtain Public ... and knowledge base updates. * Support content inventories, broken link reviews, redirects ...
Web Administrator
Reston, VA · On-site +1
$85K/yr
Hybrid or Remote Terms: Full Time Clearance: U.S. Citizenship Preferred; Ability to Obtain Public ... and knowledge base updates. * Support content inventories, broken link reviews, redirects ...
Web Administrator
Reston, VA · On-site +1
$85K/yr
Hybrid or Remote Terms: Full Time Clearance: U.S. Citizenship Preferred; Ability to Obtain Public ... and knowledge base updates. * Support content inventories, broken link reviews, redirects ...
... Content Remediation Specialists . Position Type: Consultant (Project-Based) Location: Remote ... Working knowledge of ADA and Section 508 requirements * Hands-on experience with: * HTML and CSS
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... Content Remediation Specialists . Position Type: Consultant (Project-Based) Location: Remote ... Working knowledge of ADA and Section 508 requirements * Hands-on experience with: * HTML and CSS
Web Content Remediation Specialist (Remote, Part-Time)
Sterling, VA · On-site +1
$40 - $70/hr
... Content Remediation Specialists . Position Type: Consultant (Project-Based) Location: Remote ... Working knowledge of ADA and Section 508 requirements * Hands-on experience with: * HTML and CSS
Web Content Remediation Specialist (Remote, Part-Time)
Sterling, VA · On-site +1
$40 - $70/hr
... Content Remediation Specialists . Position Type: Consultant (Project-Based) Location: Remote ... Working knowledge of ADA and Section 508 requirements * Hands-on experience with: * HTML and CSS
Senior Director, edX Brand & Content
Arlington, VA · On-site +1
$187K - $194K/yr
Operator mindset; builds from zero While this position is open to remote candidates across the U.S ... Benefits & Culture Our global employee base is a diverse collection of innovators, dreamers, and ...
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Senior Director, edX Brand & Content
Arlington, VA · On-site +1
$187K - $194K/yr
Operator mindset; builds from zero While this position is open to remote candidates across the U.S ... Benefits & Culture Our global employee base is a diverse collection of innovators, dreamers, and ...
WordPress Content Designer
Washington, DC · On-site +1
$65K - $80K/yr
S. time zones (PST to EST) in remote, hybrid, or inoffice environments. NicetoHaves * Experience ... Knowledge of SEO best practices and onpage optimization. * Experience using analytics tools (e.g ...
WordPress Content Designer
Washington, DC · On-site +1
$65K - $80K/yr
S. time zones (PST to EST) in remote, hybrid, or inoffice environments. NicetoHaves * Experience ... Knowledge of SEO best practices and onpage optimization. * Experience using analytics tools (e.g ...
Scientific Content Manager
Rockville, MD · On-site +1
$78K - $116K/yr
KNOWLEDGE, SKILLS AND ABILITIES: • Proven ability to write clear, accurate, and compelling ... COMPENSATION SUMMARY The annual base salary for this position ranges from $78,100. to $116,200.
Scientific Content Manager
Rockville, MD · On-site +1
$78K - $116K/yr
KNOWLEDGE, SKILLS AND ABILITIES: • Proven ability to write clear, accurate, and compelling ... COMPENSATION SUMMARY The annual base salary for this position ranges from $78,100. to $116,200.
... knowledge assets that support business growth and strengthen competitive positioning. Fully remote ... Develop AI-ready content structures, metadata standards, taxonomies, and governance processes that ...
... knowledge assets that support business growth and strengthen competitive positioning. Fully remote ... Develop AI-ready content structures, metadata standards, taxonomies, and governance processes that ...
... knowledge assets that support business growth and strengthen competitive positioning. Fully remote ... Develop AI-ready content structures, metadata standards, taxonomies, and governance processes that ...
... knowledge assets that support business growth and strengthen competitive positioning. Fully remote ... Develop AI-ready content structures, metadata standards, taxonomies, and governance processes that ...
Drupal Content Manager
Vienna, VA · Remote
$63K - $75K/yr
Remote Alpha Omega is seeking a Drupal Content Manager to support the SAMHSA Web Modernization and ... Knowledge of plain language, usability, and web content best practices. * Experience supporting ...
Drupal Content Manager
Vienna, VA · Remote
$63K - $75K/yr
Remote Alpha Omega is seeking a Drupal Content Manager to support the SAMHSA Web Modernization and ... Knowledge of plain language, usability, and web content best practices. * Experience supporting ...
Remote Support Technician, Journeyman
Arlington, VA · On-site +1
$43K - $54K/yr
Remote Support Technician, Journeyman Category: Service Desk / End User Services Main location ... Contribute to and maintain a knowledge base of common issues and solutions. Required qualifications ...
Remote Support Technician, Journeyman
Arlington, VA · On-site +1
$43K - $54K/yr
Remote Support Technician, Journeyman Category: Service Desk / End User Services Main location ... Contribute to and maintain a knowledge base of common issues and solutions. Required qualifications ...
Remote Knowledge Base Content information
What is the difference between Remote Knowledge Base Content vs Remote Technical Writer?
| Aspect | Remote Knowledge Base Content | Remote Technical Writer |
|---|---|---|
| Credentials | Basic writing skills, familiarity with knowledge management tools | Technical writing certifications, strong writing and editing skills |
| Work Environment | Collaborates with support teams, uses content management systems | Works closely with engineers, product teams, and subject matter experts |
| Industry Usage | Common in customer support, SaaS, and tech companies | Prevalent in software, hardware, and technical industries |
| Search & Comparison Intent | Understanding roles related to content creation for knowledge bases | Comparing technical writing roles in remote settings |
Remote Knowledge Base Content specialists focus on creating and maintaining user-friendly support articles, often with less emphasis on technical detail. Remote Technical Writers produce detailed technical documentation, manuals, and specifications, requiring more specialized technical skills. Both roles are vital in tech industries but differ mainly in scope and technical depth.
What are the most commonly searched types of Knowledge Base Content jobs in Washington? The most popular types of Knowledge Base Content jobs in Washington are:
What are popular job titles related to Remote Knowledge Base Content jobs in Washington? For Remote Knowledge Base Content jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Remote Knowledge Base Content jobs in Washington look for? The top searched job categories for Remote Knowledge Base Content jobs in Washington are:
What cities in Washington are hiring for Remote Knowledge Base Content jobs? Cities in Washington with the most Remote Knowledge Base Content job openings:
Full-time
Posted 14 days ago
Job description
TechOp Solutions International is experienced Remote Content Research Manager to support a high-volume, remote call center. The Content Research Manager leads the development, maintenance, and continuous improvement of customer support content, knowledge management resources, and content governance processes. This position oversees a team of content analysts while ensuring customer-facing information remains accurate, current, and easily accessible.
Duties:
Lead the research, development, organization, and maintenance of knowledge base content.
Supervise Content Research Analysts and assign daily work activities.
Review customer escalations and coordinate research efforts to resolve complex inquiries
Evaluate system enhancements and provide feedback on CRM, knowledge management, and customer service technologies.
Analyze customer trends and recommend improvements to content, workflows, and business processes.
Collaborate with subject matter experts to validate and improve customer-facing information.
Perform additional duties as assigned
Requirements
- Bachelor's degree from an accredited institution.
- Minimum six (6) years of experience in knowledge management, content development, customer support, or related operational environments.
- Experience with CRM and knowledge management platforms preferred.
- Excellent leadership, communication, organizational, and stakeholder management skills.
- Must meet security eligibility requirements.
Benefits
TechOp Solutions is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, gender identity or any other characteristic protected by applicable federal, state or local laws.
About TechOp Solutions International
Sourced by ZipRecruiter
Industry
It services
Company size
51 - 200 Employees
Headquarters location
Arlington, VA, US
Year founded
2005