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Remote Knowledge Base Content Jobs in Seattle, WA

Purple Hires Inc

Content Coordinator 5

Redmond, WA · Remote

Fully remote, any US time zone • Preferred a college degree - Typical Day in the Role • Purpose ... Working knowledge of on page/copy SEO best practices. Name: What is the ideal background of a ...

SingleFile

RevOps Analyst (Remote)

Seattle, WA · Remote

$100K - $130K/yr

Remote Reports to: CFO About the Role We're looking for a systems-minded RevOps Analyst to serve as ... You should be able to customize HubSpot without consulting the knowledge base * Advanced Excel ...

DocuSign

GTM Systems Manager

Seattle, WA · On-site +1

Partner with Enablement to drive strategic content for user training sessions and office hours to ... Experience with support ticketing systems, documentation tools, and knowledge base management ...

System One

Helpdesk Technician

Bellevue, WA · Remote

$20.50 - $27.75/hr

The position is primarily based at the Bellevue headquarters, supporting both in-person and remote staff. Key Responsibilities: * Utilize and enhance our internal and external knowledge base ...

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All JobsKnowledge Base Content JobsRemote Knowledge Base Content JobsRemote Knowledge Base Content Jobs in Seattle, WA

Remote Knowledge Base Content information

See Seattle, WA salary details

$33.6K

$132.7K

$146.8K

How much do remote knowledge base content jobs pay per year?

As of Jul 14, 2026, the average yearly pay for remote knowledge base content in Seattle, WA is $132,712.00, according to ZipRecruiter salary data. Most workers in this role earn between $140,000.00 and $145,700.00 per year, depending on experience, location, and employer.

What is the difference between Remote Knowledge Base Content vs Remote Technical Writer?

AspectRemote Knowledge Base ContentRemote Technical Writer
CredentialsBasic writing skills, familiarity with knowledge management toolsTechnical writing certifications, strong writing and editing skills
Work EnvironmentCollaborates with support teams, uses content management systemsWorks closely with engineers, product teams, and subject matter experts
Industry UsageCommon in customer support, SaaS, and tech companiesPrevalent in software, hardware, and technical industries
Search & Comparison IntentUnderstanding roles related to content creation for knowledge basesComparing technical writing roles in remote settings

Remote Knowledge Base Content specialists focus on creating and maintaining user-friendly support articles, often with less emphasis on technical detail. Remote Technical Writers produce detailed technical documentation, manuals, and specifications, requiring more specialized technical skills. Both roles are vital in tech industries but differ mainly in scope and technical depth.

What are the most commonly searched types of Knowledge Base Content jobs in Seattle, WA? The most popular types of Knowledge Base Content jobs in Seattle, WA are:
What are popular job titles related to Remote Knowledge Base Content jobs in Seattle, WA? For Remote Knowledge Base Content jobs in Seattle, WA, the most frequently searched job titles are:
What job categories do people searching Remote Knowledge Base Content jobs in Seattle, WA look for? The top searched job categories for Remote Knowledge Base Content jobs in Seattle, WA are:
Remote Knowledge Base Content jobs near you
Technical Account Manager

Technical Account Manager

Varonis

Seattle, WA • Remote

Other

Posted 12 days ago

Varonis rating

7.3

Company rating: 7.3 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

150th of 209 rated software companies

Job description

Job Description
Technical Account Managers are the primary contact for Varonis customers and the first line of defense for data. All Varonis employees are Customer Success and Technical Account Managers are the tip of the spear. Technical Account Managers provide onboarding and proactive on-going value and support to Varonis customers, responsible for driving measurable security outcomes across cloud data, modern data platforms, and the AI systems that depend on them. TAMs are accountable for translating Varonis capabilities into reduced risk, controlled access, and safe AI adoption across customer environments. To be a successful Technical Account Manager you must be a motivated self-starter, be committed to on-going self-development and education and possess strong technical acumen and customer service skills.
Responsibilities
  • Onboard Customers to Varonis platforms and deliver on-going value and support
  • Lead customers through discovery, remediation, alerting, and governance of sensitive data to ensure all data is protected from insider threats, cyber-attacks, and policy violations
  • Help customers identify and mitigate risks related to AI systems, including copilots, LLMs, and shadow AI usage
  • Drive measurable reduction in data exposure across cloud, SaaS, and data platforms
  • Ensure Customer success through frequent proactive health checks, hands-on product usage and training, and development and sharing of best practices
  • Prepare and deliver quarterly business reviews, data risk assessments, and AI risk posture discussions
  • Alongside Sales, identify and champion upsell opportunities
  • Learn new Varonis products as they are developed and released and develop expertise in your client's unique security ecosystem(s)
  • Help Account Managers and Sales Engineers identify renewal risk and collaborate to remediate and ensure successful renewals
  • Serve as primary technical contact and augment our support and engineering teams
  • Advocate on behalf of customers with appropriate internal Varonis teams to ensure customer feedback is adequately documented and assessed by appropriate parties
  • Engage with customers at all levels of their organization, including but not limited to: Infrastructure, AI/ML, Cloud, Privacy & Compliance, Security, Incident Response, and the C-suite.
  • Identify, research, maintain control, and remediate customers' technical issues in a timely manner. Follow up promptly with recommendations and action plans and engage appropriate internal teams as required.
  • Escalate customer issues to management when appropriate
  • Create knowledge base content to capture new learning for customer and internal reuse.
Requirements
  • Bachelor's Degree or equivalent experience
  • 4+ Years working in a customer facing role at a Cloud Security, Cyber Security, or Data Security & Privacy company
  • Experience working with enterprise SaaS/IaaS/PaaS environments (AWS, Azure, GCP, Salesforce, M365, etc.)
  • Knowledge of enterprise IT, cloud, identity and access models (EntraID/IAM), and security technologies
  • Understanding of data classification, governance, and DSPM concepts
  • Familiarity with AI/LLM data risks and governance considerations (preferred)
  • Outstanding customer service skills and ability to quickly establish technical credibility and relationships with customers
  • Excellent communication skills with the ability to engage technical and executive audiences
  • Proven problem-solving abilities
  • Commitment to customer success
  • Proven success in contributing to a team-oriented environment.
  • Sales oriented.
  • Proven ability to work creatively and analytically in a problem-solving environment.
  • Excellent communication (written and oral) and interpersonal skills.
We invite you to check out our Instagram Page to gain further insight into the Varonis culture!
@VaronisLife
Varonis is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics
#LI-Remote

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