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Knowledge Base Content Manager Jobs in Seattle, WA

Aquent

Digital Asset Content Manager

Redmond, WA · On-site

$62 - $67/hr

Strong knowledge of media archiving best practices. * Editorial experience, including writing, editing, and preparing documents for review and publishing. * Solid project management experience.

Mirach LLC

Content Creator

Seattle, WA · On-site

$20 - $30/hr

Kounsel is hiring creative Content Creators to produce engaging videos and host interactive ... In addition to an hourly base rate, you'll have the chance to earn performance-based bonuses for ...

General Robotics

Content Creator

Redmond, WA · On-site

$110K - $140K/yr

It's a hands-on role: you'll own ideation and creation of all video and graphic assets, manage our ... Base Salary Range The anticipated base salary for this position is $110k - $140k. Your actual pay ...

Stoke Space

Product Enablement Lead - Boltline

Kent, WA · On-site +1

$110K - $195K/yr

... knowledge base content for software products * Experience implementing or working with engineering or manufacturing processes such as product lifecycle management, BOM management, production ...

Varonis

Technical Account Manager

Seattle, WA · Remote

Technical Account Managers are the primary contact for Varonis customers and the first line of ... Create knowledge base content to capture new learning for customer and internal reuse. Requirements

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Knowledge Base Content Manager information

See Seattle, WA salary details

$17

$44

$88

How much do knowledge base content manager jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for knowledge base content manager in Seattle, WA is $44.28, according to ZipRecruiter salary data. Most workers in this role earn between $29.81 and $51.44 per hour, depending on experience, location, and employer.

What does a Knowledge Base Content Manager do?

A Knowledge Base Content Manager is responsible for creating, organizing, and maintaining a company's knowledge base, which is a centralized repository of information such as FAQs, guides, and troubleshooting articles. They ensure that content is accurate, up-to-date, and easily accessible to both customers and internal teams. This role often involves collaborating with subject matter experts, analyzing user feedback to identify content gaps, and implementing best practices for knowledge management. Their work helps improve customer support efficiency and empowers users to find answers quickly.

What are the key skills and qualifications needed to thrive as a Knowledge Base Content Manager?

To thrive as a Knowledge Base Content Manager, you need expertise in content creation, information architecture, and a background in technical writing or communications, often supported by a relevant degree. Familiarity with content management systems (CMS), knowledge management platforms like Zendesk or Confluence, and SEO best practices is typically required. Strong attention to detail, excellent communication, and collaboration skills help ensure content is clear, accurate, and accessible to diverse audiences. These skills are essential for maintaining a reliable knowledge resource that empowers both customers and internal teams to find information efficiently.

How does a Knowledge Base Content Manager typically collaborate with subject matter experts (SMEs) to ensure accuracy and relevance of content?

A Knowledge Base Content Manager works closely with subject matter experts (SMEs) by conducting regular interviews, content reviews, and feedback sessions to gather up-to-date information and insights. This collaboration ensures that all articles and documentation are technically accurate, comprehensive, and aligned with current processes or products. Managers often facilitate review cycles where SMEs validate content before publication and may also organize training sessions to help SMEs contribute effectively. This ongoing partnership is crucial for maintaining a high-quality, reliable knowledge base that meets the needs of both internal teams and customers.

What is the difference between Knowledge Base Content Manager vs Technical Writer?

AspectKnowledge Base Content ManagerTechnical Writer
Primary FocusManaging and organizing knowledge base content, ensuring accuracy and accessibilityCreating, editing, and formatting technical documentation and manuals
SkillsContent management, editing, project coordination, SEO knowledgeTechnical writing, communication, research, writing skills
Work EnvironmentContent management systems, collaboration with support and product teamsDocumentation tools, word processors, technical platforms
Common CertificationsContent management certifications, technical writing certificationsCertified Professional Technical Communicator (CPTC), technical writing courses

While both roles involve technical content, the Knowledge Base Content Manager oversees the organization and management of the knowledge base, focusing on accessibility and updates. The Technical Writer primarily creates and edits technical documents. Both roles often collaborate but serve different functions within content development and management.

What are the most commonly searched types of Knowledge Base Content jobs in Seattle, WA?

The most popular types of Knowledge Base Content jobs in Seattle, WA are:

What are popular job titles related to Knowledge Base Content Manager jobs in Seattle, WA?

For Knowledge Base Content Manager jobs in Seattle, WA, the most frequently searched job titles are:

What job categories do people searching Knowledge Base Content Manager jobs in Seattle, WA look for?

The top searched job categories for Knowledge Base Content Manager jobs in Seattle, WA are:

Knowledge Base Content Manager jobs near you

Digital Asset Content Manager

Redmond, WA • On-site

Aquent
Recruiting and Staffing Services • 5 - 10K employees
Learn more about Aquentexternal

$62 - $67/hr

Temporary

Medical, Dental, Vision, Retirement

Posted 25 days ago

Job description

Placement Type:
Temporary
Salary:
$62-67 Hourly
up to $67.00/hr
Start Date:
Aug 4, 2026
Aquent is proud to partner with a leading global entertainment and technology company at the forefront of innovation in digital experiences. This organization's mission is to create immersive and engaging content that captivates audiences worldwide, fostering a collaborative and fast-paced environment where creativity and technical excellence converge to deliver groundbreaking projects.
Step into a pivotal role where your expertise in digital asset and content management will directly shape how creative assets are organized, accessed, and utilized across diverse teams. This is a dynamic opportunity to build foundational systems, influence strategic decisions, and drive efficiency, making a tangible impact on the creation and distribution of engaging experiences for millions worldwide. You will be instrumental in enhancing productivity and ensuring the seamless flow of creative content from inception to delivery, driving the future of digital experiences.
About the Role
As a key contributor, you will play a crucial role in the ongoing management and expansion of our digital asset repository. You will organize assets, develop intuitive naming conventions and taxonomy structures, and provide essential support for new initiatives. Partnering with global stakeholders, you will assess and design robust content management system (CMS) solutions tailored to various team needs, exploring cutting-edge digital asset management (DAM) and CMS solutions. Your work will involve tracking the procurement and implementation of software that directly enhances team onboarding and productivity, requiring you to quickly adapt to the evolving needs of the organization and its partners.
What You'll Do
  • Collate and manage content across various cross-functional teams.
  • Oversee remote collaboration with stakeholders spanning multiple time zones.
  • Develop and implement a comprehensive content hierarchy.
  • Formulate a strategic vision for CMS and DAM solutions that align with organizational requirements.
  • Define and project manage timelines for CMS and DAM software exploration and execution.
  • Collaborate closely with IT to explore and execute Request for Proposals for CMS and DAM solutions.
  • Maintain regular communication with internal teams to ensure the efficiency and security of third-party solutions.
  • Work effectively with diverse disciplines including developers, designers, artists, writers, and localization teams.
  • Manage internal onboarding sites and processes to enhance organizational knowledge and communication, once CMS/DAM solutions are in place.
  • Embody our culture and values in all aspects of your work.

Must-Have Qualifications
  • 3+ years of experience in program management, digital content publishing/management, or a writing/editing role, OR equivalent experience.
  • 5+ years of hands-on experience with digital asset management systems, content management systems (CMS), and general asset management.
  • Demonstrated prior experience in digital asset management, content management, cataloging, or comparable work.
  • Exceptional organizational skills and meticulous attention to detail.
  • Proven experience working with a wide variety of digital assets and content types.
  • Proficiency with Office Suite products (Outlook, Excel, PowerPoint, Word).
  • Excellent cross-team communication skills, both written and oral.
  • Strong knowledge of media archiving best practices.
  • Editorial experience, including writing, editing, and preparing documents for review and publishing.
  • Solid project management experience.
  • Experience in writing technical documentation.
  • Expertise in creating taxonomies and managing content repositories.
  • Ability to effectively manage multiple projects concurrently.

Nice-to-Have Qualifications
  • Master's Degree in Technical Writing, Technical Communication, Communications, Business, Instructional Design, or a related field with 3+ years of relevant experience; OR a Bachelor's Degree in a similar field with 5+ years of relevant experience; OR equivalent practical experience.
  • 3+ years of recent experience with knowledge management and/or digital publishing modalities (e.g., Web, social media, in-product, training).
  • Experience working with various content management solutions.
  • Proficiency with creative design software.
  • Proficient in HTML and CSS.
  • Experience working in a multi-media or dynamic creative environment.
  • Experience working in a collaborative team environment.
  • Proficiency in database management.
  • Understanding of current accessibility requirements and best practices.
  • Basic understanding of web-based composition principles.
  • Familiarity with the mechanics of popular online interactive digital experiences.
  • Experience in library science, cataloging, information management, or asset repository management.

About Aquent Talent
Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands.
Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits!
Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.
Client Description
Join a global technology leader driving innovation and empowering people and organizations worldwide to achieve more. Here, you'll collaborate with passionate, diverse teams to create impactful solutions that shape the future. The culture prioritizes growth, inclusion, and purpose-where your ideas are valued, and your work drives real change. Wherever your passion lies and wherever your career is headed-you'll play a role in projects that touch billions of lives. With flexible work options and a supportive environment, you'll have the tools to thrive both personally and professionally. Be part of something that truly matters.
Why work with AQUENT? Check out our awesome benefits: https://aquent.com/talent/talent-benefits
Aquent is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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