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Knowledge Base Content Manager Jobs (NOW HIRING)

Abbott

Knowledge Manager

Alameda, CA · On-site

It focuses on hands-on content management, knowledge base optimization, reporting, and ongoing analysis, with an emphasis on Salesforce Knowledge and AI-enabled tools. Required Experience * Minimum 3 ...

EchoStar

Knowledge Base Analyst II

Englewood, CO · On-site

$63K - $90K/yr

Write and structure knowledge base content using GPT best practices--including Markdown, key-value pairs, atomic writing, and semantic chunking--to ensure seamless ingestion by AI chatbots * Analyze ...

Checkr

Staff Knowledge Base Specialist

Nashville, TN · On-site

About the team/role As the Staff Knowledge Base Specialist, you will be a senior contributor to the ... manage AI workforce agents that execute knowledge operations tasks, including content audits ...

Checkr

Staff Knowledge Base Specialist

Nashville, TN · On-site

... manage AI workforce agents that execute knowledge operations tasks, including content audits ... On-target Earnings OR Base Salary range (Nashville, TN) $104,000-$130,000 USD What We Offer * A ...

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Knowledge Base Content Manager information

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$15

$38

$77

How much do knowledge base content manager jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for knowledge base content manager in the United States is $38.91, according to ZipRecruiter salary data. Most workers in this role earn between $26.20 and $45.19 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Knowledge Base Content Manager, and why are they important?

To thrive as a Knowledge Base Content Manager, you need expertise in content creation, information architecture, and a background in technical writing or communications, often supported by a relevant degree. Familiarity with content management systems (CMS), knowledge management platforms like Zendesk or Confluence, and SEO best practices is typically required. Strong attention to detail, excellent communication, and collaboration skills help ensure content is clear, accurate, and accessible to diverse audiences. These skills are essential for maintaining a reliable knowledge resource that empowers both customers and internal teams to find information efficiently.

Are MIS jobs in high demand?

Management Information Systems (MIS) jobs are in high demand due to the increasing reliance on technology and data management across industries. Roles such as MIS analysts and managers require skills in database management, cybersecurity, and enterprise systems, making them valuable in many organizations seeking digital transformation.

How does a Knowledge Base Content Manager typically collaborate with subject matter experts (SMEs) to ensure accuracy and relevance of content?

A Knowledge Base Content Manager works closely with subject matter experts (SMEs) by conducting regular interviews, content reviews, and feedback sessions to gather up-to-date information and insights. This collaboration ensures that all articles and documentation are technically accurate, comprehensive, and aligned with current processes or products. Managers often facilitate review cycles where SMEs validate content before publication and may also organize training sessions to help SMEs contribute effectively. This ongoing partnership is crucial for maintaining a high-quality, reliable knowledge base that meets the needs of both internal teams and customers.

What does a Knowledge Base Content Manager do?

A Knowledge Base Content Manager is responsible for creating, organizing, and maintaining a company's knowledge base, which is a centralized repository of information such as FAQs, guides, and troubleshooting articles. They ensure that content is accurate, up-to-date, and easily accessible to both customers and internal teams. This role often involves collaborating with subject matter experts, analyzing user feedback to identify content gaps, and implementing best practices for knowledge management. Their work helps improve customer support efficiency and empowers users to find answers quickly.

What does a knowledge base manager do?

A knowledge base manager oversees the creation, organization, and maintenance of a company's knowledge base or information repository. They ensure that content is accurate, accessible, and up-to-date, often using content management systems and collaborating with subject matter experts. This role requires strong organizational skills and familiarity with tools like document management software.

What kind of jobs in media bring in $150,000 a year?

In media, high-paying roles such as senior content managers, media directors, or executive producers can earn $150,000 or more annually. These positions typically require extensive experience, strong leadership skills, and proficiency with content management systems and industry analytics tools.

Is content manager a good career?

A content manager is responsible for overseeing the creation, organization, and maintenance of digital content, often requiring skills in writing, editing, and content management systems. It can be a good career for those interested in digital media, with opportunities for advancement and specialization, but job satisfaction depends on individual interests and industry demand.

What is the difference between Knowledge Base Content Manager vs Technical Writer?

AspectKnowledge Base Content ManagerTechnical Writer
Primary FocusManaging and organizing knowledge base content, ensuring accuracy and accessibilityCreating, editing, and formatting technical documentation and manuals
SkillsContent management, editing, project coordination, SEO knowledgeTechnical writing, communication, research, writing skills
Work EnvironmentContent management systems, collaboration with support and product teamsDocumentation tools, word processors, technical platforms
Common CertificationsContent management certifications, technical writing certificationsCertified Professional Technical Communicator (CPTC), technical writing courses

While both roles involve technical content, the Knowledge Base Content Manager oversees the organization and management of the knowledge base, focusing on accessibility and updates. The Technical Writer primarily creates and edits technical documents. Both roles often collaborate but serve different functions within content development and management.

More about Knowledge Base Content Manager jobs
What cities are hiring for Knowledge Base Content Manager jobs? Cities with the most Knowledge Base Content Manager job openings:
What are the most commonly searched types of Knowledge Base Content jobs? The most popular types of Knowledge Base Content jobs are:
What states have the most Knowledge Base Content Manager jobs? States with the most job openings for Knowledge Base Content Manager jobs include:
What job categories do people searching Knowledge Base Content Manager jobs look for? The top searched job categories for Knowledge Base Content Manager jobs are:
Knowledge Base Content Manager jobs near you
Infographic showing various Knowledge Base Content Manager job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 87% Full Time, 11% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $80,932 per year, or $38.9 per hour.
Content Management System Administrator

Content Management System Administrator

WinMax Systems Corporation

Austin, TX

Full-time

Re-posted 11 days ago

Job description

Job Description

Job Title: Content Management System Administrator

Duration: 6 months (contract)

Location: Austin, TX

Duties:

As a Content Management System Administrator for the online Content Services team, you'll lead a host of projects and be responsible for task execution within the broad field of knowledge management. The role interacts with stakeholders across the business and requires superb abilities to collaborate, build consensus, organize ideas, communicate them to stakeholders, and deliver projects in a transparent and harmonious manner.

Qualifications

Key Qualifications:

Knowledge of managing content and users in a CMS, and an understanding of how an organization manages content

Highly skilled in administrative experience of Adobe Experience Manager

Experience writing requirements for content projects and tools

Experience managing content in multiple languages

Excellent verbal, written, and interpersonal skills

Comfort presenting to wide audiences, from writers to upper management

Ability to express ideas clearly, confidently, and diplomatically

Acrolinx experience a plus

Description:

Own and coordinate the technical administration of the team's CMS, managing user provisioning and coordinating closely with our tools and QA team to successfully test and launch new content features

Identify, develop, and manage projects related to our knowledge base content, including working on task-oriented administration details

Propose plans and gain agreement with product owners, knowledge base managers and others

Create and maintain a schedule for all initiatives, and execute tasks on time

Regularly document and communicate project status to stakeholders

Document content processes and tools as needed, and work with others to document

Complete administrative tasks for projects with tight deadlines

Ensure content processes are cost-effective and maximize shared and re-usable resources

Train content producers and share CMS expertise with internal and external teams

Additional Information

Education:

BA or BS degree is required

MA, MS, MIS, or MBA a huge plus

3+ years' experience delivering effective content projects

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