ZipRecruiter

Log In

1

Knowledge Base Content Manager Jobs (NOW HIRING)

Slope

Marketing Content Manager

Manhattan, NY · On-site

$80 - $110/hr

Marketing Content Manager Position Summary Hydra Host is hiring a Marketing Content Manager to ... Produce customer-facing documentation: implementation guides, user manuals, knowledge base articles ...

DecisionPoint | Cortek

Knowledge Base Manager

Overview DecisionPoint seeks a Knowledge Base Manager to lead documentation, content governance, and knowledge lifecycle management in support of a large federal and DoD-aligned mission environment.

Seismic

Proposals Content Manager

The Proposals Content Manager will serve as the strategic owner of our proposal knowledge base, content governance program, and AI-enabled content operations. This person will drive content quality ...

proGroupX

Content Manager

Long Beach, CA · Remote

Highly computer literate and advanced knowledge of HTML. * Proficiency with popular content management systems. * Experience with social media management. Additional Information REMOTE OK

proGroupX

Content Manager

Long Beach, CA · On-site +1

Highly computer literate and advanced knowledge of HTML. * Proficiency with popular content management systems. * Experience with social media management. Additional Information REMOTE OK

Comun

Content Manager

New York, NY · On-site

Your creative and editing base is in video. You are at home editing, adding after effects, and ... You can manage a content calendar across multiple channels, juggle competing priorities, and hit ...

DO Supply

Content Manager

Cary, NC

... Knowledge and Skills • Expertise in content strategy, content development, and editorial management • Understanding of SEO best practices and content optimization techniques • Experience ...

next page

Showing results 1-20

All JobsBusiness JobsMarketing JobsMarketing Manager JobsKnowledge Base Content Manager Jobs

Knowledge Base Content Manager information

See salary details

$15

$38

$77

How much do knowledge base content manager jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for knowledge base content manager in the United States is $38.91, according to ZipRecruiter salary data. Most workers in this role earn between $26.20 and $45.19 per hour, depending on experience, location, and employer.

What does a Knowledge Base Content Manager do?

A Knowledge Base Content Manager is responsible for creating, organizing, and maintaining a company's knowledge base, which is a centralized repository of information such as FAQs, guides, and troubleshooting articles. They ensure that content is accurate, up-to-date, and easily accessible to both customers and internal teams. This role often involves collaborating with subject matter experts, analyzing user feedback to identify content gaps, and implementing best practices for knowledge management. Their work helps improve customer support efficiency and empowers users to find answers quickly.

What are the key skills and qualifications needed to thrive as a Knowledge Base Content Manager?

To thrive as a Knowledge Base Content Manager, you need expertise in content creation, information architecture, and a background in technical writing or communications, often supported by a relevant degree. Familiarity with content management systems (CMS), knowledge management platforms like Zendesk or Confluence, and SEO best practices is typically required. Strong attention to detail, excellent communication, and collaboration skills help ensure content is clear, accurate, and accessible to diverse audiences. These skills are essential for maintaining a reliable knowledge resource that empowers both customers and internal teams to find information efficiently.

How does a Knowledge Base Content Manager typically collaborate with subject matter experts (SMEs) to ensure accuracy and relevance of content?

A Knowledge Base Content Manager works closely with subject matter experts (SMEs) by conducting regular interviews, content reviews, and feedback sessions to gather up-to-date information and insights. This collaboration ensures that all articles and documentation are technically accurate, comprehensive, and aligned with current processes or products. Managers often facilitate review cycles where SMEs validate content before publication and may also organize training sessions to help SMEs contribute effectively. This ongoing partnership is crucial for maintaining a high-quality, reliable knowledge base that meets the needs of both internal teams and customers.

What is the difference between Knowledge Base Content Manager vs Technical Writer?

AspectKnowledge Base Content ManagerTechnical Writer
Primary FocusManaging and organizing knowledge base content, ensuring accuracy and accessibilityCreating, editing, and formatting technical documentation and manuals
SkillsContent management, editing, project coordination, SEO knowledgeTechnical writing, communication, research, writing skills
Work EnvironmentContent management systems, collaboration with support and product teamsDocumentation tools, word processors, technical platforms
Common CertificationsContent management certifications, technical writing certificationsCertified Professional Technical Communicator (CPTC), technical writing courses

While both roles involve technical content, the Knowledge Base Content Manager oversees the organization and management of the knowledge base, focusing on accessibility and updates. The Technical Writer primarily creates and edits technical documents. Both roles often collaborate but serve different functions within content development and management.

More about Knowledge Base Content Manager jobs

What cities are hiring for Knowledge Base Content Manager jobs?

Cities with the most Knowledge Base Content Manager job openings:

What are the most commonly searched types of Knowledge Base Content jobs?

The most popular types of Knowledge Base Content jobs are:

What states have the most Knowledge Base Content Manager jobs?

States with the most job openings for Knowledge Base Content Manager jobs include:

What job categories do people searching Knowledge Base Content Manager jobs look for?

The top searched job categories for Knowledge Base Content Manager jobs are:

Knowledge Base Content Manager jobs near you
Infographic showing various Knowledge Base Content Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $80,932 per year, or $38.9 per hour.

Marketing Content Manager

Slope

Manhattan, NY • On-site

$80 - $110/hr

Other

Posted 6 days ago

Job description

Marketing Content Manager Position Summary

Hydra Host is hiring a Marketing Content Manager to create clear, accurate content that supports our brand, educates customers, and drives growth. This role turns complex GPU based AI infrastructure and networking technology into content that works for engineers, investors, and executives alike.

This is a hybrid writer/systems role. Beyond producing content, this person owns how content lives, moves, and gets found across the company: intake, review, approval, publishing, version control, and archiving. The right candidate wants to build a scalable content operation, not just produce deliverables one at a time.

Essential Responsibilities
  • Write across formats: blog posts, white papers, case studies, website copy, sales enablement materials, email campaigns, social content, and video scripts.
  • Produce customer-facing documentation: implementation guides, user manuals, knowledge base articles, FAQs, deployment guides, and troubleshooting content.
  • Partner with Engineering, Product, Sales, Operations, and Leadership to turn technical detail into content that works for both technical and business audiences.
  • Maintain a consistent brand voice, messaging, and documentation standards across all content.
  • Manage editorial calendars and publishing schedules.
  • Optimize content for SEO and audience engagement.
  • Support product launches, webinars, conferences, and customer events with the content they need.
  • Leverage AI tools for content scale, not thought leadership.
Content Lifecycle & Asset Management

Hydra Host needs one owner for how content and assets are created, stored, found, and retired.

  • Own the content lifecycle end to end: intake, drafting, review, approval, publishing, updates, and retirement.
  • Design and maintain a content management process for organizing marketing and sales assets so they are easy to find, current, and properly versioned.
  • Set naming conventions, folder structures, and version control standards across content repositories (e.g., Teams, SharePoint, Notion).
  • Maintain a single source of truth for content status — in production, in review, published, or archived.
  • Audit content on a regular cadence, flag outdated materials, and retire or refresh them.
  • Document a repeatable process for how content gets requested, produced, approved, and delivered, so the system holds up as the team grows.
Qualifications
  • Bachelor's degree in Marketing, Communications, Journalism, English, Technical Communications, Computer Science, or a related field.
  • 5+ years creating content for B2B technology companies.
  • Exceptional writing, editing, and storytelling skills, with the ability to make technical concepts clear and engaging.
  • Strong interviewing and information-gathering skills when working with engineers and subject matter experts.
  • Experience building or improving a content management process, taxonomy, or asset organization system.
  • Strong project management and organizational skills; able to work independently across shifting priorities in a rapidly growing company.
Preferred Technical Familiarity

AI infrastructure, NVIDIA GPU technologies, cloud computing, bare metal infrastructure, data center operations

Tools

Microsoft Office and Teams/SharePoint, HubSpot, Adobe. Comfort with AI-assisted writing and research tools (e.g., ChatGPT, Claude, Copilot, Grammarly), including the judgment to edit and validate AI-generated content for accuracy, consistency, and brand voice.

Success Measures
  • Growth in inbound leads and website engagement; improved SEO performance.
  • Timely delivery of high-quality marketing and technical content.
  • A documented, repeatable content lifecycle process adopted across the marketing team.
  • Faster time to locate, reuse, and update existing assets.
  • Increased utilization of sales enablement materials and improved customer onboarding through effective documentation.
  • Reduction in support requests due to stronger knowledge base content.
#J-18808-Ljbffr

Apply