A leading technology company is hiring a Technical Writer Intern to improve knowledge base content quality. This fully remote internship offers a salary of $20/hour, with mentorship from an ...
A leading technology company is hiring a Technical Writer Intern to improve knowledge base content quality. This fully remote internship offers a salary of $20/hour, with mentorship from an ...
$45K - $55K/yr
Content Strategy - Design larger initiatives (e.g., guided learning paths, in-app tips) that drive adoption and reduce support tickets. > * Cross-Functional Collaboration - Align knowledge-base ...
$45K - $55K/yr
Content Strategy - Design larger initiatives (e.g., guided learning paths, in-app tips) that drive adoption and reduce support tickets. > * Cross-Functional Collaboration - Align knowledge-base ...
Knowledge Base Associate I
OR · Remote
$45K - $55K/yr
Content Strategy - Design larger initiatives (e.g., guided learning paths, in-app tips) that drive adoption and reduce support tickets. * Cross-Functional Collaboration - Align knowledge-base content ...
Quick apply
Knowledge Base Associate I
OR · Remote
$45K - $55K/yr
Content Strategy - Design larger initiatives (e.g., guided learning paths, in-app tips) that drive adoption and reduce support tickets. * Cross-Functional Collaboration - Align knowledge-base content ...
Knowledge Base Associate I
$45K - $55K/yr
Content Strategy - Design larger initiatives (e.g., guided learning paths, in-app tips) that drive adoption and reduce support tickets. > * Cross-Functional Collaboration - Align knowledge-base ...
Knowledge Base Associate I
$45K - $55K/yr
Content Strategy - Design larger initiatives (e.g., guided learning paths, in-app tips) that drive adoption and reduce support tickets. > * Cross-Functional Collaboration - Align knowledge-base ...
Customer Education Technical Content Manager
Houston, TX · Remote
$75K - $85K/yr
What Youll Do Knowledge Base & Content Creation * Write and publish 24 Zendesk knowledge base articles per month * Maintain and update content to reflect product changes and enhancements * Format and ...
Quick apply
Customer Education Technical Content Manager
Houston, TX · Remote
$75K - $85K/yr
What Youll Do Knowledge Base & Content Creation * Write and publish 24 Zendesk knowledge base articles per month * Maintain and update content to reflect product changes and enhancements * Format and ...
Customer Education Technical Content Manager
Houston, TX · On-site +1
$75K - $85K/yr
What You'll Do Knowledge Base & Content Creation * Write and publish 2-4 Zendesk knowledge base articles per month * Maintain and update content to reflect product changes and enhancements * Format ...
Customer Education Technical Content Manager
Houston, TX · On-site +1
$75K - $85K/yr
What You'll Do Knowledge Base & Content Creation * Write and publish 2-4 Zendesk knowledge base articles per month * Maintain and update content to reflect product changes and enhancements * Format ...
Knowledgebase Writer
Crittenden, NY · On-site
Overview This will be Work On Site in IBEX Invercasa, Managua. (Please upload your English Resume when applying) The Knowledge Base Content Specialist is responsible for maintaining accurate, clear ...
Knowledgebase Writer
Crittenden, NY · On-site
Overview This will be Work On Site in IBEX Invercasa, Managua. (Please upload your English Resume when applying) The Knowledge Base Content Specialist is responsible for maintaining accurate, clear ...
... knowledge base content, customer email campaigns and support documentation Develop video and webinar content, presentation ensuring all materials meet stringent industry standards Qualifications:
... knowledge base content, customer email campaigns and support documentation Develop video and webinar content, presentation ensuring all materials meet stringent industry standards Qualifications:
... knowledge base content, customer email campaigns and support documentation Develop video and webinar content, presentation ensuring all materials meet stringent industry standards Qualifications:
Quick apply
... knowledge base content, customer email campaigns and support documentation Develop video and webinar content, presentation ensuring all materials meet stringent industry standards Qualifications:
Technical Writer I
Irvine, CA · On-site
Maintain and improve Knowledge Base content to ensure information is accurate, consistent, easy to find, and aligned with product changes. * Test and verify the AI chatbot feature to help ensure it ...
Technical Writer I
Irvine, CA · On-site
Maintain and improve Knowledge Base content to ensure information is accurate, consistent, easy to find, and aligned with product changes. * Test and verify the AI chatbot feature to help ensure it ...
AI Knowledge Base Coordinator
$17 - $22/hr
You have experience in Knowledge Management, Content Strategy, or Operations. You love creating order out of chaos and building processes that stay fixed. * Non-Technical but Tech-Savvy: You don't ...
AI Knowledge Base Coordinator
$17 - $22/hr
You have experience in Knowledge Management, Content Strategy, or Operations. You love creating order out of chaos and building processes that stay fixed. * Non-Technical but Tech-Savvy: You don't ...
AI Knowledge Base Coordinator
West Lake Hills, TX · On-site
$17 - $22/hr
You have experience in Knowledge Management, Content Strategy, or Operations. You love creating order out of chaos and building processes that stay fixed. * Non-Technical but Tech-Savvy: You don't ...
AI Knowledge Base Coordinator
West Lake Hills, TX · On-site
$17 - $22/hr
You have experience in Knowledge Management, Content Strategy, or Operations. You love creating order out of chaos and building processes that stay fixed. * Non-Technical but Tech-Savvy: You don't ...
Content/Knowledge Analyst
Alexandria, VA · On-site
$80K - $82K/yr
... base. * Working closely with subject matter experts, the analyst captures institutional knowledge and transforms it into actionable content that supports service desk operations and self-service ...
Content/Knowledge Analyst
Alexandria, VA · On-site
$80K - $82K/yr
... base. * Working closely with subject matter experts, the analyst captures institutional knowledge and transforms it into actionable content that supports service desk operations and self-service ...
Monitor and analyze usage data to identify gaps in knowledge base content and areas for improvement. * Manage access controls and user permissions within the knowledge management system. * Develop ...
Monitor and analyze usage data to identify gaps in knowledge base content and areas for improvement. * Manage access controls and user permissions within the knowledge management system. * Develop ...
Monitor and analyze usage data to identify gaps in knowledge base content and areas for improvement. * Manage access controls and user permissions within the knowledge management system. * Develop ...
Monitor and analyze usage data to identify gaps in knowledge base content and areas for improvement. * Manage access controls and user permissions within the knowledge management system. * Develop ...
Technical Writer & Content QA Specialist:
Los Gatos, CA · Remote
$60 - $70/hr
Our client seeks a skilled professional to create and refine internal knowledge base content while rigorously evaluating AI support bot outputs. This role involves a dynamic workflow of writing ...
Technical Writer & Content QA Specialist:
Los Gatos, CA · Remote
$60 - $70/hr
Our client seeks a skilled professional to create and refine internal knowledge base content while rigorously evaluating AI support bot outputs. This role involves a dynamic workflow of writing ...
Technical Writer
Hoboken, NJ · On-site
Writing, publishing, and maintaining high-quality content within the support knowledge base including internal and public facing articles. * Communicate complex technical details to audiences of ...
Technical Writer
Hoboken, NJ · On-site
Writing, publishing, and maintaining high-quality content within the support knowledge base including internal and public facing articles. * Communicate complex technical details to audiences of ...
Technical Writer
Hoboken, NJ · On-site
Writing, publishing, and maintaining high-quality content within the support knowledge base including internal and public facing articles. * Communicate complex technical details to audiences of ...
Technical Writer
Hoboken, NJ · On-site
Writing, publishing, and maintaining high-quality content within the support knowledge base including internal and public facing articles. * Communicate complex technical details to audiences of ...
... and internal knowledge base content. • Collaborate with internal stakeholders and external vendor account managers. Qualifications : Required : • Proven experience in SaaS administration ...
... and internal knowledge base content. • Collaborate with internal stakeholders and external vendor account managers. Qualifications : Required : • Proven experience in SaaS administration ...
Remote | Customer Support Workflow Specialist -- $45-$65/hour
New York, NY · Remote
$45 - $65/hr
Review knowledge base articles, help center materials, internal support documentation, macros, and procedural content * Evaluate support content against required sections, step accuracy, product ...
Quick apply
Remote | Customer Support Workflow Specialist -- $45-$65/hour
New York, NY · Remote
$45 - $65/hr
Review knowledge base articles, help center materials, internal support documentation, macros, and procedural content * Evaluate support content against required sections, step accuracy, product ...
Entry Level Knowledge Base Content information
See salary details
$11.54 - $13.99
7% of jobs
$13.99 - $16.43
5% of jobs
$16.43 - $18.88
6% of jobs
$20 is the 25th percentile. Wages below this are outliers.
$18.88 - $21.33
13% of jobs
$21.33 - $23.78
3% of jobs
$23.78 - $26.22
6% of jobs
The median wage is $28.18 / hr.
$26.22 - $28.67
11% of jobs
$28.67 - $31.12
4% of jobs
$31.12 - $33.57
16% of jobs
$33.93 is the 75th percentile. Wages above this are outliers.
$33.57 - $36.01
18% of jobs
$36.01 - $38.46
10% of jobs
$11
$27
$38
How much do entry level knowledge base content jobs pay per hour?
What is the difference between Entry Level Knowledge Base Content vs Technical Writer?
| Aspect | Entry Level Knowledge Base Content | Technical Writer |
|---|---|---|
| Credentials | Basic writing skills, familiarity with knowledge management tools | Often requires technical writing certifications or related degrees |
| Work Environment | Typically within support, customer service, or IT teams | Works across departments, including engineering and product teams |
| Industry Usage | Common in tech, software, and service industries | Used across tech, manufacturing, and scientific fields |
| Search & Comparison Intent | Focuses on creating and maintaining user-friendly knowledge bases | Involves detailed technical documentation and manuals |
Entry Level Knowledge Base Content specialists primarily create user-friendly support articles, while Technical Writers produce detailed technical documentation. Both roles require strong writing skills, but Technical Writers often need specialized technical knowledge and certifications. The former is more customer support-oriented, whereas the latter supports product development and engineering teams.

$20/hr
Full-time, Internship
Posted 14 days ago
Job description
A leading technology company is hiring a Technical Writer Intern to improve knowledge base content quality. This fully remote internship offers a salary of $20/hour, with mentorship from an experienced technical writer. Ideal candidates are students or recent graduates in Technical Communication or a related field.
Responsibilities include editing knowledge base articles and collaborating with the knowledge management team. This role provides hands-on experience with corporate style guides and AI-assisted content editing workflows. #J-18808-Ljbffr