Entry Level Knowledge Base Content Jobs (NOW HIRING)

In Some Jobs You Take Orders. In This One, You Write History. 

Join the healthcare information technology team that's turning drug and medical device data into knowledge used by thousands of hospitals; the majority of U.S. health plans, retail pharmacies, and pharmacy benefit managers; and millions of healthcare decision makers throughout the world. Partnering with our information system developer and healthcare institution customers, you'll help evolve leading-edge thinking into reality and make a measurable difference in improving human health. 

We're looking for people who are: Intelligent. Productive. Committed. Willing and able to go above and beyond. Passionate about making a difference. Innovative. Energized. And want to play an essential role in a successful company's continued growth.

 Are you ready for this exciting challenge? 

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First Databank (FDB) is currently seeking a Clinical Pharmacist. The Clinical Pharmacist will work independently under the broad supervision of a team lead, supervisor or manager. The role will require researching source pharmaceutical information, making detailed observations, analyzing source content and interpreting results for possible inclusion within knowledge base content. 

The Clinical Pharmacist will be responsible for directing and performing data entry tasks and verifying data entry performed by team members. The role requires someone who is able to independently plan and prioritize order of completion for work assigned and reliably complete assigned tasks associated to special projects that are unrelated to day-to-day routine work.

The position will be based out of the Carmel, IN and follows a hybrid work model, with an expectation to work onsite at least three days per week.

Responsibilities:

• Researches source pharmaceutical information, makes detailed observations, analyzes clinical evidence, and interprets results for possible inclusion within MedKnowledge base content in a manner consistent with stated Editorial/DSG policies. 

• Directs and performs data entry tasks and verifies data entry performed by other team members. 

• Able to independently plan and prioritize order of completion for work assigned. Work performed meets or exceeds stated product maintenance standards. 

• Responsible for timely review of drug information inheritance through knowledge base drug group rules using daily Apollo reports. 

• Responsible for managing and responding to internal post-production data audit reports. 

• Reviews daily data change reports and takes action to resolve any inconsistencies. 

• Develops an understanding of the risks and advantages of key Apollo system forms. 

• Actively contributes to process and quality improvement efforts. 

• Provides in-services and presentations to group members. 

• Brings challenging or controversial clinical issues to the team for discussion. 

• Begins to field customer questions using basic data analytic skills to identify the issue and deliver a possible solution. Work with manager to deliver a solution. 

• Respond knowledgeably and diplomatically to a variety of customer inquiries through SalesForce .

• Reviews data audits and reports daily as assigned. 

• Identifies opportunities for workflow improvement, automation, and operational efficiencies within editorial and data maintenance processes. 

• Supports adoption and responsible use of emerging technologies, including AI-assisted tools and system enhancements, to improve productivity, consistency, and quality outcomes. 

Required Skills:

• Multiple task prioritization: able to seek guidance when competing priorities are present. 

• Demonstrates ability to analyze a large repository of source information and come to sound, evidence-based conclusions. 

• Demonstrates ability to conform to work procedures; meet applicable deadlines, accuracy, and productivity standards. 

• Demonstrates knowledge or capability to become proficient at a basic level with MS Office applications (Word, Excel, Outlook, Power Point). Becomes proficient with OnBase, SalesForce, Microsoft Teams. 

• Demonstrates excellent verbal and writing capabilities. 

• Can work in a team environment, taking primary responsibility for supported content initially with direct supervision by management personnel. 

• Works with preceptors to help pharmacy interns in completing projects. 

• Familiar with editorial policies, maintenance, and applications.

• Demonstrates strong technical aptitude and the ability to learn and adapt to evolving systems, technologies, and workflow tools. 

• Demonstrates curiosity and willingness to explore innovative approaches, including automation and AI-assisted solutions, to improve editorial efficiency and data quality. 

• Ability to identify workflow inefficiencies and collaborate with management and team members on process improvement and transformation initiatives. 

• Demonstrates analytical thinking and comfort working with structured data, reports, system outputs, and technology-driven workflows. 

• Experience with or interest in artificial intelligence, automation tools, data analysis, or workflow optimization is highly desirable. 

Required Experience:

• One year of recent experience in a clinical pharmacy, pharmacy informatics, medication data management, healthcare technology, or related pharmacy setting with a Doctor of Pharmacy degree (must be actively registered as a pharmacist in at least one state).

• Experience supporting clinical systems, workflow optimization, healthcare databases, or technology-enabled pharmacy processes is highly desirable. 

• Pharmacy informatics experience, informatics training, healthcare technology experience, or board certification related to informatics or clinical specialties is desirable but not required.

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About FDB:

FDB is the leading provider of drug and medical device knowledge that helps healthcare professionals make precise decisions. With thousands of customers worldwide, FDB enables our information system developer partners to deliver valuable, useful, and differentiated solutions. We offer more than three decades of experience in transforming medical knowledge into actionable, targeted, and effective solutions that help improve patient safety, operational efficiency, and healthcare outcomes. For a complete look at our solutions and services, please visit www.fdbhealth.com or follow us on and LinkedIn.

We value Integrity, Respect, Responsibility, Teamwork, and Creativity. Our offices in South San Francisco and Indianapolis have been awarded with Top Workplaces honors by The Bay Area News Group and the Indy Star, since 2016 (the Top Workplaces honors are based solely on the results of an employee feedback survey by a leading research firm that specializes in organizational health and workplace improvement). FDB offers competitive salaries and extensive benefits - including medical, dental, vision, long term disability, life insurance, and matching 401k.
We are an Equal opportunity employer - vets/disabled. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law.

First Databank, Inc. (FDB) endeavors to make www.fdbhealth.com accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please email accommodations@fdbhealth.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

For more information about our commitment to equal employment opportunity, please visit EEO is the Law, EEO is the Law Supplement,  Pay Transparency, and FDB EEO/AA Statement.

In accordance with applicable law, Hearst is required to include a reasonable estimate of the compensation for this role if hired in Carmel, IN. The reasonable estimate is $100,000 to $120,000. Please note this information is specific to those hired in location. If this role is open to candidates outside of location, the salary range would be aligned to that specific location. A final decision on the successful candidate's starting salary will be based on a number of permissible, non-discriminatory factors, including but not limited to skills and experience, training, certifications, and education.

This role is also eligible for a competitive benets package that includes medical, dental, vision, life, and disability insurance; 401(k) retirement plan; exible spending savings account; paid holidays; paid time off; employee assistance program; and other company benets.