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Knowledge Base Content Manager Jobs in Raleigh, NC

... Knowledge and Skills • Expertise in content strategy, content development, and editorial management • Understanding of SEO best practices and content optimization techniques • Experience ...

The Content Manager will be responsible for creating and managing a variety of content across ... Minimum Qualifications: (Education, Experience, Knowledge, and Skills): * Bachelor's degree in ...

The Content Manager will be responsible for creating and managing a variety of content across ... Minimum Qualifications: (Education, Experience, Knowledge, and Skills): * Bachelor's degree in ...

Expert‑level knowledge of the Seismic platform, including content management, governance, metadata, reporting, and end‑user experience. * Demonstrated experience managing large‑scale content ...

The Content Manager will be responsible for creating and managing a variety of content across ... Minimum Qualifications: (Education, Experience, Knowledge, and Skills): * Bachelor's degree in ...

Senior Knowledge Manager

Raleigh, NC · On-site

$107 - $230/hr

By turning raw technical content into structured, AI-ready assets, you will directly improve self ... The annual base salary range is: $107,000 - $230,000 USD WHAT YOU CAN EXPECT FROM US: * Innovation

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Knowledge Base Content Manager information

See Raleigh, NC salary details

$14

$37

$75

How much do knowledge base content manager jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for knowledge base content manager in Raleigh, NC is $37.82, according to ZipRecruiter salary data. Most workers in this role earn between $25.48 and $43.94 per hour, depending on experience, location, and employer.

What does a Knowledge Base Content Manager do?

A Knowledge Base Content Manager is responsible for creating, organizing, and maintaining a company's knowledge base, which is a centralized repository of information such as FAQs, guides, and troubleshooting articles. They ensure that content is accurate, up-to-date, and easily accessible to both customers and internal teams. This role often involves collaborating with subject matter experts, analyzing user feedback to identify content gaps, and implementing best practices for knowledge management. Their work helps improve customer support efficiency and empowers users to find answers quickly.

What are the key skills and qualifications needed to thrive as a Knowledge Base Content Manager?

To thrive as a Knowledge Base Content Manager, you need expertise in content creation, information architecture, and a background in technical writing or communications, often supported by a relevant degree. Familiarity with content management systems (CMS), knowledge management platforms like Zendesk or Confluence, and SEO best practices is typically required. Strong attention to detail, excellent communication, and collaboration skills help ensure content is clear, accurate, and accessible to diverse audiences. These skills are essential for maintaining a reliable knowledge resource that empowers both customers and internal teams to find information efficiently.

How does a Knowledge Base Content Manager typically collaborate with subject matter experts (SMEs) to ensure accuracy and relevance of content?

A Knowledge Base Content Manager works closely with subject matter experts (SMEs) by conducting regular interviews, content reviews, and feedback sessions to gather up-to-date information and insights. This collaboration ensures that all articles and documentation are technically accurate, comprehensive, and aligned with current processes or products. Managers often facilitate review cycles where SMEs validate content before publication and may also organize training sessions to help SMEs contribute effectively. This ongoing partnership is crucial for maintaining a high-quality, reliable knowledge base that meets the needs of both internal teams and customers.

What is the difference between Knowledge Base Content Manager vs Technical Writer?

AspectKnowledge Base Content ManagerTechnical Writer
Primary FocusManaging and organizing knowledge base content, ensuring accuracy and accessibilityCreating, editing, and formatting technical documentation and manuals
SkillsContent management, editing, project coordination, SEO knowledgeTechnical writing, communication, research, writing skills
Work EnvironmentContent management systems, collaboration with support and product teamsDocumentation tools, word processors, technical platforms
Common CertificationsContent management certifications, technical writing certificationsCertified Professional Technical Communicator (CPTC), technical writing courses

While both roles involve technical content, the Knowledge Base Content Manager oversees the organization and management of the knowledge base, focusing on accessibility and updates. The Technical Writer primarily creates and edits technical documents. Both roles often collaborate but serve different functions within content development and management.

What are popular job titles related to Knowledge Base Content Manager jobs in Raleigh, NC?

For Knowledge Base Content Manager jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Knowledge Base Content Manager jobs in Raleigh, NC look for?

The top searched job categories for Knowledge Base Content Manager jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Knowledge Base Content Manager jobs?

Cities near Raleigh, NC with the most Knowledge Base Content Manager job openings:

Infographic showing various Knowledge Base Content Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $78,673 per year, or $37.8 per hour.
DO Supply
Industrial Automation Equipment Manufacturing • 11 - 50 employees

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago


Job description

Content Manager
DO Supply LLC | Marketing
Full-Time | Salary | On-site
Schedule: Monday-Friday – 8:00am to 5:00pm
1652 Old Apex Road, Cary, NC 27513

Summary

DO Supply is seeking an experienced and strategic Content Manager to lead and execute content initiatives across our digital marketing channels. This role is responsible for managing content strategy, overseeing content production, and ensuring consistency across website content, social media, email marketing, blogs, and digital campaigns. The ideal candidate combines strong leadership skills with editorial expertise and a deep understanding of how content drives SEO performance, brand authority, customer engagement, and revenue growth.

Key Responsibilities

• Develop and execute a comprehensive content strategy aligned with business objectives, brand standards, SEO goals, and conversion performance
• Oversee all written website content, including product pages, category pages, landing pages, and supporting copy
• Lead blog strategy, editorial calendars, and long-form content initiatives that support thought leadership and organic traffic growth
• Oversee website imagery and visual content, including product photography, lifestyle imagery, and brand assets
• Manage social media content strategy, content calendars, and execution across multiple platforms
• Oversee email marketing content and campaign messaging in support of broader marketing initiatives
• Establish and maintain content standards, workflows, and approval processes
• Audit, optimize, and refresh existing content to improve SEO performance, engagement, and relevance
• Use analytics and performance data to guide content strategy and improve content effectiveness
• Collaborate with marketing, digital, and leadership teams to support strategic initiatives and campaigns
• Lead, mentor, and develop content team members while ensuring project deadlines and quality standards are met

What We Are Looking For

• Strong written, editing, and proofreading abilities with exceptional attention to detail
• Experience managing content across websites, social media platforms, email campaigns, and blogs
• Proven leadership experience managing and developing creative or content-focused teams
• Strong communication, collaboration, and project management skills
• Ability to align content initiatives with marketing objectives and business goals
• Ability to work independently and manage multiple priorities effectively
• Strategic thinker with a results-oriented mindset

Knowledge and Skills

• Expertise in content strategy, content development, and editorial management
• Understanding of SEO best practices and content optimization techniques
• Experience managing editorial calendars and content workflows
• Familiarity with content management systems such as WordPress or similar platforms
• Experience collaborating with designers, developers, photographers, and other creative professionals
• Ability to interpret analytics and performance data to drive content decisions
• Strong organizational and time-management skills
• Knowledge of social media marketing, email marketing, and digital content best practices

Education and Experience

• Bachelor's Degree in Marketing, Communications, Journalism, or a related field preferred; equivalent professional experience will be considered
• 5+ years of experience in content management, digital marketing, communications, or a related field preferred
• Experience with SEO strategies and content optimization preferred
• Experience using analytics platforms to measure and improve content performance preferred

DO Supply Benefits

Medical, dental, and vision coverage starting Day 1 of employment
• 10 PTO days
• 5 paid sick days
• Paid company holidays
• Company-paid short-term and long-term disability
• Company-paid life insurance
• 401(k) with employer matching

Work Schedule

This full-time position is scheduled Monday through Friday from 8:00am to 5:00pm. Additional flexibility may be required to support project deadlines, marketing initiatives, and business objectives.

Work Environment

This position operates in a professional office environment. The role involves extensive computer use and extended periods of sitting, along with occasional walking, reaching, and light lifting. Employees work closely with marketing, content, digital, and leadership teams to support company growth and brand objectives.

DO Supply LLC is an equal opportunity employer.


Required Skills
Required Experience