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Knowledge Base Content Manager Jobs in Raleigh, NC

Siemens

Knowledge Base Steward

Raleigh, NC · On-site

$83K - $143K/yr

Managing and maintaining knowledge base content, engineering tools, and system data for assigned product lines, including SIEBREAK Metal-Enclosed Switchgear, GM-SG Metal-Clad Switchgear, and SIMOVAC ...

Genesys

Senior Enablement Content Manager

Durham, NC · On-site +1

Expert-level knowledge of the Seismic platform, including content management, governance, metadata ... This role has a market-competitive salary with an anticipated base compensation range listed below.

Bandwidth

AI Knowledge Manager

Raleigh, NC · On-site

$141K/yr

The AI Knowledge Manage r ensures content in Bandwidth's Support Center and internal knowledge base stays accurate, current, and useful. This role owns the full knowledge supply chain for support ...

Bandwidth

AI Knowledge Manager

Raleigh, NC · On-site

$141K/yr

The AI Knowledge Manage r ensures content in Bandwidth's Support Center and internal knowledge base stays accurate, current, and useful. This role owns the full knowledge supply chain for support ...

Bandwidth

AI Knowledge Manager

Raleigh, NC

$141K/yr

The AI Knowledge Manage r ensures content in Bandwidth's Support Center and internal knowledge base stays accurate, current, and useful. This role owns the full knowledge supply chain for support ...

Collibra

Senior Video Content Manager

Raleigh, NC · On-site

$145K/yr

Enterprise knowledge often lives in documents, PDFs, reports, and transcripts that traditional data ... In addition to base salary, we offer a competitive total rewards package, including bonus potential ...

Collibra

Senior Video Content Manager

Raleigh, NC · Hybrid

$145K/yr

Enterprise knowledge often lives in documents, PDFs, reports, and transcripts that traditional data ... In addition to base salary, we offer a competitive total rewards package, including bonus potential ...

Varonis

Technical Account Manager

Morrisville, NC · Remote

Technical Account Managers are the primary contact for Varonis customers and the first line of ... Create knowledge base content to capture new learning for customer and internal reuse. Requirements

varonis

Technical Account Manager

Morrisville, NC · On-site

Description Technical Account Managers are the primary contact for Varonis customers and the first ... Create knowledge base content to capture new learning for customer and internal reuse. Requirements

eClerx

Business Analyst/Product Owner

Raleigh, NC

$145K - $165K/yr

... and knowledge base content. * Enable Client Support, Client Engagement, and Sales teams through ... Experience facilitating, managing, or participating in Agile and Scrum ceremonies. * Test case ...

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All JobsKnowledge Base Content JobsKnowledge Base Content Manager JobsKnowledge Base Content Manager Jobs in Raleigh, NC

Knowledge Base Content Manager information

See Raleigh, NC salary details

$14

$37

$75

How much do knowledge base content manager jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for knowledge base content manager in Raleigh, NC is $37.82, according to ZipRecruiter salary data. Most workers in this role earn between $25.48 and $43.94 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Knowledge Base Content Manager, and why are they important?

To thrive as a Knowledge Base Content Manager, you need expertise in content creation, information architecture, and a background in technical writing or communications, often supported by a relevant degree. Familiarity with content management systems (CMS), knowledge management platforms like Zendesk or Confluence, and SEO best practices is typically required. Strong attention to detail, excellent communication, and collaboration skills help ensure content is clear, accurate, and accessible to diverse audiences. These skills are essential for maintaining a reliable knowledge resource that empowers both customers and internal teams to find information efficiently.

Are MIS jobs in high demand?

Management Information Systems (MIS) jobs are in high demand due to the increasing reliance on technology and data management across industries. Roles such as MIS analysts and managers require skills in database management, cybersecurity, and enterprise systems, making them valuable in many organizations seeking digital transformation.

How does a Knowledge Base Content Manager typically collaborate with subject matter experts (SMEs) to ensure accuracy and relevance of content?

A Knowledge Base Content Manager works closely with subject matter experts (SMEs) by conducting regular interviews, content reviews, and feedback sessions to gather up-to-date information and insights. This collaboration ensures that all articles and documentation are technically accurate, comprehensive, and aligned with current processes or products. Managers often facilitate review cycles where SMEs validate content before publication and may also organize training sessions to help SMEs contribute effectively. This ongoing partnership is crucial for maintaining a high-quality, reliable knowledge base that meets the needs of both internal teams and customers.

What does a Knowledge Base Content Manager do?

A Knowledge Base Content Manager is responsible for creating, organizing, and maintaining a company's knowledge base, which is a centralized repository of information such as FAQs, guides, and troubleshooting articles. They ensure that content is accurate, up-to-date, and easily accessible to both customers and internal teams. This role often involves collaborating with subject matter experts, analyzing user feedback to identify content gaps, and implementing best practices for knowledge management. Their work helps improve customer support efficiency and empowers users to find answers quickly.

What does a knowledge base manager do?

A knowledge base manager oversees the creation, organization, and maintenance of a company's knowledge base or information repository. They ensure that content is accurate, accessible, and up-to-date, often using content management systems and collaborating with subject matter experts. This role requires strong organizational skills and familiarity with tools like document management software.

What kind of jobs in media bring in $150,000 a year?

In media, high-paying roles such as senior content managers, media directors, or executive producers can earn $150,000 or more annually. These positions typically require extensive experience, strong leadership skills, and proficiency with content management systems and industry analytics tools.

Is content manager a good career?

A content manager is responsible for overseeing the creation, organization, and maintenance of digital content, often requiring skills in writing, editing, and content management systems. It can be a good career for those interested in digital media, with opportunities for advancement and specialization, but job satisfaction depends on individual interests and industry demand.

What is the difference between Knowledge Base Content Manager vs Technical Writer?

AspectKnowledge Base Content ManagerTechnical Writer
Primary FocusManaging and organizing knowledge base content, ensuring accuracy and accessibilityCreating, editing, and formatting technical documentation and manuals
SkillsContent management, editing, project coordination, SEO knowledgeTechnical writing, communication, research, writing skills
Work EnvironmentContent management systems, collaboration with support and product teamsDocumentation tools, word processors, technical platforms
Common CertificationsContent management certifications, technical writing certificationsCertified Professional Technical Communicator (CPTC), technical writing courses

While both roles involve technical content, the Knowledge Base Content Manager oversees the organization and management of the knowledge base, focusing on accessibility and updates. The Technical Writer primarily creates and edits technical documents. Both roles often collaborate but serve different functions within content development and management.

What are popular job titles related to Knowledge Base Content Manager jobs in Raleigh, NC? For Knowledge Base Content Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Knowledge Base Content Manager jobs in Raleigh, NC look for? The top searched job categories for Knowledge Base Content Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Knowledge Base Content Manager jobs? Cities near Raleigh, NC with the most Knowledge Base Content Manager job openings:
Knowledge Base Content Manager jobs near you
Infographic showing various Knowledge Base Content Manager job openings in Raleigh, NC as of July 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $78,673 per year, or $37.8 per hour.
Knowledge Base Steward

Knowledge Base Steward

Siemens

Raleigh, NC • On-site

$83K - $143K/yr

Full-time

Posted 14 days ago

Siemens rating

7.7

Company rating: 7.7 out of 10

Based on 100 frontline employees who took The Breakroom Quiz

258th of 442 rated engineering

Job description

Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and move today and for the next generation! We know that the only way a business thrives is if our people are thriving. That's why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you?
Transform the everyday with us!
We are looking for a KB Steward. This position will be based in Wendell, NC but can be remote within the USA.
As a KB Steward, you will manage and curate the knowledge base, systems, and engineering tools for assigned product lines, ensuring accurate, current, and accessible information for stakeholders across the business. You will support the Electrification & Automation knowledge base team and help maintain tools that enable innovation, improve configurator accuracy, and drive productivity for engineering and operational teams.
You'll make a difference by:
  • Managing and maintaining knowledge base content, engineering tools, and system data for assigned product lines, including SIEBREAK Metal-Enclosed Switchgear, GM-SG Metal-Clad Switchgear, and SIMOVAC Medium Voltage Controller products.
  • Partnering with Product Lifecycle Management, Research & Development, Product Engineering, Manufacturing Engineering, and other operational teams to support new product introduction and anticipate tool and system needs.
  • Supporting SAP Variant Configurator rules, NX Tools, and Cost+ rules for mechanical parts to improve configuration accuracy and quotation quality.
  • Reviewing trends in commonly added or deleted parts and updating configurator logic to improve engineering efficiency, data accuracy, and product quality.
  • Collaborating with mechanical engineering subject matter experts to gather, validate, document, and organize product and engineering information.
  • Creating and maintaining knowledge base guidelines, contributor best practices, and documentation standards that support consistent, high-quality content.
  • Training team members, supporting knowledge base users, and conducting periodic audits to identify opportunities for optimization and continuous improvement.

You'll win us over by having the following qualifications:
Basic Qualifications:
  • Bachelor's degree from an accredited university or college.
  • 2+ years of experience with the following:
    • MRP solutions such as SAP or Oracle.
    • Power distribution, power protection, switchgear, electrical equipment, or related industrial manufacturing environments.
    • Bills of Material, product structures, product configuration, or engineering data management.
    • Content management systems, databases, or knowledge management tools.
    • Cross-functional communication, workload management, documentation, and collaboration across engineering, manufacturing, and business teams.
    • Strong written, verbal, interpersonal, and leadership skills with the ability to support multiple priorities, maintain a high-quality work product, and contribute to a detail-focused culture.
  • ~ 5% travel required.
  • Legally authorized to work in the United States on a continual and permanent basis without company sponsorship.

Preferred Qualifications:
  • Experience developing, maintaining, or improving tools that increase efficiency, quality, productivity, or cost performance.
  • Experience with AutoCAD, Engineering Base by Aucotec, Medium Voltage Switchgear, Low Voltage Motor Controllers, or related engineering design tools and products.
  • Experience in made-to-order engineering, engineer-to-order manufacturing, CPQ systems, product configurators, product configuration, or knowledge-based engineering tools.
  • Exposure to Product Lifecycle Management processes, new product introduction activities, and collaboration with Research & Development, Product Engineering, Manufacturing Engineering, or Product Management teams.
  • Experience with cloud-based CRM solutions such as Salesforce or Microsoft Dynamics, automation initiatives, or AI tools and technologies that improve productivity, automate processes, and drive efficiency gains.

You'll Benefit From
Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.html
The pay range for this position is $83,966 - $143,942 annually. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.
Equal Employment Opportunity Statement
Siemens is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.
EEO is the Law
Applicants and employees are protected from discrimination on the basis of race, color, religion, sex, national origin, or any characteristic protected by Federal or other applicable law.
Reasonable Accommodations
If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form by clicking on this link Accommodation for disability form. If you're unable to complete the form, you can reach out to our AskHR team for support at 1-866-743-6367. Please note our AskHR representatives do not have visibility of application or interview status.
Pay Transparency
Siemens follows Pay Transparency laws.
California Privacy Notice
California residents have the right to receive additional notices about their personal information. To learn more, click here.
Criminal History
Qualified applications with arrest or conviction records will be considered for employment in accordance with applicable local and state laws.

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