Knowledge Base Content Manager Jobs (NOW HIRING)

Content Manager, Professional Services

Shape the future of knowledge management for our global Professional Services team. You will be the crucial owner of the content governance framework, ensuring all internal documentation is the single, trusted source of truth. This role is key to driving operational excellence, improving employee enablement, and significantly reducing time spent searching for information. Join us to transform how our teams access and utilize critical information to deliver maximum value to our customers worldwide.

What Makes This Role Great:

• Own the end-to-end content lifecycle, from governance framework design to implementation and auditing, making a direct impact on organizational efficiency.

• Serve as the central partner for content owners, instructional designers, and technical teams, elevating consistency and quality across all service-related documentation globally.

Key Exciting Responsibilities

• Content Governance & Document Control: Develop and implement a robust content governance framework and document control processes, including versioning and approval workflows.

• Create and execute a recurring audit schedule to systematically ensure the accuracy, relevance, and completeness of all service documentation.

• Drive consistency across the organization by providing documentation standards for format, tone, and detail to functional teams.

• Content Management & Accessibility: Manage the content management system to ensure all materials are properly organized, securely accessible, and highly searchable for all employees.

• Collaboration & Stakeholder Engagement: Partner with professional services, content owners, and subject matter experts to validate accuracy of technical and customer facing resources.

• Collaborate with instructional designers to ensure training materials reflect current processes and standards.

Essential Skills & Experience

• 5+ years of experience in content management, document control, knowledge management, or enablement.

• Proven strong organizational and project management skills with the ability to successfully manage multiple concurrent priorities.

• Expertise in using and maintaining content/document management systems and version control tools.

• Excellent communication and collaboration skills for partnering across technical and non-technical global teams.

Bonus Points For

• Experience supporting global Professional Services, Sales, or Customer Success teams.

• Knowledge of instructional design principles and learning management systems (LMS), such as Docebo.

• Familiarity with quality or compliance frameworks like ISO or ITIL related to documentation.

• Track record of designing and creating scalable content governance processes.

Logistics

• Location: Westminster, CO or Lake Oswego, OR

• Travel Requirement: 1 week per year

Content Management, Document Control, Knowledge Management, Content Governance, Professional Services, Enablement, Version Control, Quality Assurance, Audit, Documentation, ISO, ITIL, Instructional Design

Compensation: Trimble provides the following compensation range and general description of other compensation and benefits that it in good faith believes it might pay and/or offer for this position. This compensation range is based on a full time schedule. Trimble reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law.

Hiring Range

Pay Rate Type

Bonus Eligible?

Commission Eligible?

Benefits: Trimble offers comprehensive core benefits that include Medical, Dental, Vision, Life, Disability, Time off plans and retirement plans. Most of our businesses also offer tax savings plans for health, dependent care and commuter expenses as well as Paid Parental Leave and Employee Stock Purchase Plan. If this position is identified above as commission- or bonus-eligible, the terms of the commission plan or discretionary bonus plan for which you are eligible will be provided following the employee start date.

How to Apply: Please submit an online application for this position by clicking on the 'Apply Now' button located in this posting.

Application Deadline: Applications could be accepted until at least 30 days from the posting date.

At Trimble, we are committed to fostering a diverse, inclusive, and equitable workplace where everyone can thrive. Guided by our core values-Belong, Innovate, and Grow-we embrace and celebrate differences, knowing they make us stronger and more innovative. We are proud to be an equal opportunity employer, welcoming individuals of all backgrounds and advancing opportunities while embracing race, color, gender identity, sexual orientation, religion, disability, veteran status, or any other protected and diverse characteristic. We are committed to offering our candidates and employees with disabilities or sincerely held religious beliefs the ability to seek reasonable accommodations in accordance with applicable law and/or where it would not constitute undue hardship for Trimble. For more, please see Trimble's Code of Business Conduct and Ethics at https://investor.trimble.com, under "Corporate Governance."

Our mission to transform the way the world works starts with transforming how we work together. By actively listening, asking questions, and taking intentional actions, we cultivate a culture that provides equitable opportunities for everyone to contribute and grow.

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If you need assistance or would like to request an accommodation in connection with the application process, please contact careers@trimble.com.