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Knowledge Base Content Manager Jobs in Oregon (NOW HIRING)

PlayStation Global

OR · On-site

Maintain knowledge base content Required Qualifications: * Bachelor's degree or equivalent experience in a related field * 1-2 years of experience in digital asset management, content operations, or ...

TCS Education System

Content Creator

Portland, OR

$26.67 - $28.21/hr

Knowledge and Skills * Bachelor's degree in Communications, Marketing, Digital Media, or a related ... Experience using social media management and analytics tools to track performance and optimize ...

Conversica

Content Marketing Manager

OR · Remote

$120K - $140K/yr

Conversica is seeking a hands-on Content Marketing Manager to help drive awareness, engagement, and ... The base salary range for this role is $120,000 - $140,000 per year, depending on location ...

Tines

OR · On-site

$150K/yr

Working closely with the Manager, Content Marketing, and the Revenue Marketing team, you'll ... base salary of up to $150,000 for this role, depending on experience, skills, and location.

FUGA

... working knowledge of SQL and database management * Proactive, detail-oriented and committed to ... Partner closely with the Director of Content Operations, providing opportunities for mentorship ...

TCS Education System

Content Creator

Portland, OR · On-site

Knowledge and Skills * Bachelor's degree in Communications, Marketing, Digital Media, or a related ... Experience using social media management and analytics tools to track performance and optimize ...

Instacart

OR

$121K - $156K/yr

PICO encompasses knowledge strategy, content operations, project management, continuous improvement ... Oversee regular audits of the knowledge base, identify gaps and inconsistencies, and drive ...

Kalepa

Senior Content Marketing Manager

OR · Remote

$115 - $185K/hr

Base Salary: $115-$185K* Location: Remote (USA) We're looking for a Content Marketing Manager to own Kalepa's content strategy, thought leadership programs, and content distribution efforts. You'll ...

Autodesk

Senior Content Designer

Portland, OR · On-site

$106K - $189K/yr

Work with the Principal Content Strategist to build a scalable knowledge management approach for ... In addition to base salaries, our compensation package may include annual cash bonuses, commissions ...

Varonis

Technical Account Manager

Portland, OR · Remote

Technical Account Managers are the primary contact for Varonis customers and the first line of ... Create knowledge base content to capture new learning for customer and internal reuse. Requirements

varonis

Technical Account Manager

Portland, OR · On-site

Description Technical Account Managers are the primary contact for Varonis customers and the first ... Create knowledge base content to capture new learning for customer and internal reuse. Requirements

Cotiviti

Content Analyst I

$57K - $72K/yr

Maintains current knowledge-base of industry and Cotiviti content, best practices, applications ... Effective at managing timelines and multiple projects with high accuracy and attention to detail.

MasterClass

Sr. Content Marketing Manager

OR · On-site +1

... by their knowledge and stories. We put you in the room with the creators, thinkers, makers and ... MasterClass is looking for a highly strategic and creatively driven Sr. Content Marketing Manager ...

Instacart

OR

$121K - $156K/yr

PICO encompasses knowledge strategy, content operations, project management, continuous improvement ... base reflects real-world support needs and reduces avoidable contacts. * Lead and develop your team:

Prescryptive

OR · On-site

$70K - $90K/yr

... manage access to tools Communicate Clearly & Keep Documentation Tight * Communicate outages, maintenance, and releases with clarity and urgency * Keep support guides, knowledge base content, and ...

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All JobsKnowledge Base Content Manager JobsKnowledge Base Content Manager Jobs in Oregon

Knowledge Base Content Manager information

What are the key skills and qualifications needed to thrive as a Knowledge Base Content Manager, and why are they important?

To thrive as a Knowledge Base Content Manager, you need expertise in content creation, information architecture, and a background in technical writing or communications, often supported by a relevant degree. Familiarity with content management systems (CMS), knowledge management platforms like Zendesk or Confluence, and SEO best practices is typically required. Strong attention to detail, excellent communication, and collaboration skills help ensure content is clear, accurate, and accessible to diverse audiences. These skills are essential for maintaining a reliable knowledge resource that empowers both customers and internal teams to find information efficiently.

How does a Knowledge Base Content Manager typically collaborate with subject matter experts (SMEs) to ensure accuracy and relevance of content?

A Knowledge Base Content Manager works closely with subject matter experts (SMEs) by conducting regular interviews, content reviews, and feedback sessions to gather up-to-date information and insights. This collaboration ensures that all articles and documentation are technically accurate, comprehensive, and aligned with current processes or products. Managers often facilitate review cycles where SMEs validate content before publication and may also organize training sessions to help SMEs contribute effectively. This ongoing partnership is crucial for maintaining a high-quality, reliable knowledge base that meets the needs of both internal teams and customers.

What does a Knowledge Base Content Manager do?

A Knowledge Base Content Manager is responsible for creating, organizing, and maintaining a company's knowledge base, which is a centralized repository of information such as FAQs, guides, and troubleshooting articles. They ensure that content is accurate, up-to-date, and easily accessible to both customers and internal teams. This role often involves collaborating with subject matter experts, analyzing user feedback to identify content gaps, and implementing best practices for knowledge management. Their work helps improve customer support efficiency and empowers users to find answers quickly.

What is the difference between Knowledge Base Content Manager vs Technical Writer?

AspectKnowledge Base Content ManagerTechnical Writer
Primary FocusManaging and organizing knowledge base content, ensuring accuracy and accessibilityCreating, editing, and formatting technical documentation and manuals
SkillsContent management, editing, project coordination, SEO knowledgeTechnical writing, communication, research, writing skills
Work EnvironmentContent management systems, collaboration with support and product teamsDocumentation tools, word processors, technical platforms
Common CertificationsContent management certifications, technical writing certificationsCertified Professional Technical Communicator (CPTC), technical writing courses

While both roles involve technical content, the Knowledge Base Content Manager oversees the organization and management of the knowledge base, focusing on accessibility and updates. The Technical Writer primarily creates and edits technical documents. Both roles often collaborate but serve different functions within content development and management.

What are popular job titles related to Knowledge Base Content Manager jobs in Oregon? For Knowledge Base Content Manager jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Knowledge Base Content Manager jobs in Oregon look for? The top searched job categories for Knowledge Base Content Manager jobs in Oregon are:
What cities in Oregon are hiring for Knowledge Base Content Manager jobs? Cities in Oregon with the most Knowledge Base Content Manager job openings:
Knowledge Base Content Manager jobs near you
Infographic showing various Knowledge Base Content Manager job openings in Oregon as of June 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 72% Physical, 3% Hybrid, and 25% Remote job distribution.
Digital Asset Management Coordinator (contract)

Digital Asset Management Coordinator (contract)

PlayStation Global

OR • On-site

Other

Posted 9 days ago

Job description

Digital Asset Management Coordinator (contract)

Remote, USA 

This is a contract through our staffing partner, expected to last up to 12 months. 

Key Functions and Responsibilities of the Role:

This role supports the day-to-day operations of the Global Creative Services Digital Asset Management (DAM) system, Frontify. The position focuses on asset ingest, metadata tagging, and maintaining content organization standards. The DAM Coordinator works closely with the Creative Operations and DAM team to ensure assets are accurate, searchable, and aligned with governance policies.

Job Summary:

The DAM Coordinator is responsible for executing core DAM workflows, including uploading assets, applying metadata, and supporting system organization. This role provides operational and administrative support to maintain system health and usability. It is ideal for someone early in their DAM or digital operations career who is detail-oriented and comfortable working within structured processes.

Main Areas of Responsibility:

Content Ingest & Metadata

  • Upload and ingest digital assets following established workflows
  • Apply metadata, tags, and naming conventions accurately
  • Perform quality control checks on assets
  • Support bulk uploads and metadata updates
  • Assist with content audits

DAM Operations Support

  •  Assist with daily DAM operations and system upkeep
  • Support user requests and basic troubleshooting
  • Help monitor incoming support requests
  •  Maintain organized folder structures

Governance & Standards Support

  • Follow metadata and taxonomy standards
  • Ensure adherence to file naming conventions
  • Flag inconsistencies in metadata
  • Assist with maintaining documentation

Administrative Support

  • Support documentation updates and tracking logs
  •  Assist with onboarding support tasks
  • Maintain knowledge base content
Required Qualifications:
  • Bachelor's degree or equivalent experience in a related field
  • 1-2 years of experience in digital asset management, content operations, or a related role. Experience with DAM systems or content management platforms preferred.
  • Strong attention to detail
  • Highly organized and process-oriented
  • Basic troubleshooting and problem-solving skills
  • Clear written and verbal communication
  • Motivated and self-driven

Bonus: 

  • Experience in creative or marketing environments
  • Basic understanding of DAM governance and taxonomy
  • Experience with spreadsheets for tracking and uploads
  • PlayStation fan 

Apply