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Knowledge Base Content Manager Jobs in Oregon (NOW HIRING)

Sandvik

Senior Systems Engineer

Tualatin, OR · On-site

$108K - $148K/yr

... and knowledge base content * Provide technical leadership and mentoring to junior engineers ... Proficiency with SolidWorks and Product Data Management (PDM) systems * Experience developing and ...

Symbotic

Technical Control Engineer

OR · On-site +1

Manage and resolve complex technical support requests from end users via ticketing systems, phone ... Leverage metrics from high-impact downtime events to create and improve knowledge base content with ...

A-dec, Inc.

Software Support Specialist I

Newberg, OR · On-site

Maintains and updates Knowledge Base content, decision trees, and error-message guides; ensures ... Ability to manage priorities and meet deadlines in a fast-paced environment. Education and ...

G-P

Global HR Content Writer

OR · On-site +1

$106K - $133K/yr

... managing large-scale knowledge bases, technical documentation, or global enterprise content. * AI ... The annual gross base salary range for this position is $106,400 - $133,000 plus variable ...

TEKsystems

Desktop Support Technician

Portland, OR

$32 - $35/hr

Manage incidents, service requests, and change activities within an ITIL-driven environment ... Create technical documentation, work instructions, and knowledge base content while delivering ...

Verato Inc.

Associate Analyst

Portland, OR · On-site

Document solutions and contribute to knowledge base content, FAQs, and support documentation ... Test and validate new product functionality across identity management domains, including MDM, MPI ...

TEKsystems

IT Service Desk Technician

Portland, OR

$32 - $35/hr

Manage incidents, service requests, and change activities within an ITIL-driven environment ... Create technical documentation, work instructions, and knowledge base content while delivering ...

SentinelOne

Content Creator, Cybersecurity

OR · On-site +1

$122K - $127K/yr

... community management is a significant plus and something we're eager to develop in this role ... Knowledge Will You Bring? Ideal candidates will have: * A demonstrated track record as a hands-on ...

Blueprint Test Prep

Content Lead, PMHNP

OR · On-site +1

$125K/yr

Strong organizational and project management abilities * Comfort using collaborative software such ... The Blueprint community values differences in the pursuit of inquiry and knowledge, mutual ...

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All JobsKnowledge Base Content JobsKnowledge Base Content Manager JobsKnowledge Base Content Manager Jobs in Oregon

Knowledge Base Content Manager information

What does a Knowledge Base Content Manager do?

A Knowledge Base Content Manager is responsible for creating, organizing, and maintaining a company's knowledge base, which is a centralized repository of information such as FAQs, guides, and troubleshooting articles. They ensure that content is accurate, up-to-date, and easily accessible to both customers and internal teams. This role often involves collaborating with subject matter experts, analyzing user feedback to identify content gaps, and implementing best practices for knowledge management. Their work helps improve customer support efficiency and empowers users to find answers quickly.

What are the key skills and qualifications needed to thrive as a Knowledge Base Content Manager?

To thrive as a Knowledge Base Content Manager, you need expertise in content creation, information architecture, and a background in technical writing or communications, often supported by a relevant degree. Familiarity with content management systems (CMS), knowledge management platforms like Zendesk or Confluence, and SEO best practices is typically required. Strong attention to detail, excellent communication, and collaboration skills help ensure content is clear, accurate, and accessible to diverse audiences. These skills are essential for maintaining a reliable knowledge resource that empowers both customers and internal teams to find information efficiently.

How does a Knowledge Base Content Manager typically collaborate with subject matter experts (SMEs) to ensure accuracy and relevance of content?

A Knowledge Base Content Manager works closely with subject matter experts (SMEs) by conducting regular interviews, content reviews, and feedback sessions to gather up-to-date information and insights. This collaboration ensures that all articles and documentation are technically accurate, comprehensive, and aligned with current processes or products. Managers often facilitate review cycles where SMEs validate content before publication and may also organize training sessions to help SMEs contribute effectively. This ongoing partnership is crucial for maintaining a high-quality, reliable knowledge base that meets the needs of both internal teams and customers.

What is the difference between Knowledge Base Content Manager vs Technical Writer?

AspectKnowledge Base Content ManagerTechnical Writer
Primary FocusManaging and organizing knowledge base content, ensuring accuracy and accessibilityCreating, editing, and formatting technical documentation and manuals
SkillsContent management, editing, project coordination, SEO knowledgeTechnical writing, communication, research, writing skills
Work EnvironmentContent management systems, collaboration with support and product teamsDocumentation tools, word processors, technical platforms
Common CertificationsContent management certifications, technical writing certificationsCertified Professional Technical Communicator (CPTC), technical writing courses

While both roles involve technical content, the Knowledge Base Content Manager oversees the organization and management of the knowledge base, focusing on accessibility and updates. The Technical Writer primarily creates and edits technical documents. Both roles often collaborate but serve different functions within content development and management.

What are popular job titles related to Knowledge Base Content Manager jobs in Oregon?

For Knowledge Base Content Manager jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Knowledge Base Content Manager jobs in Oregon look for?

The top searched job categories for Knowledge Base Content Manager jobs in Oregon are:

What cities in Oregon are hiring for Knowledge Base Content Manager jobs?

Cities in Oregon with the most Knowledge Base Content Manager job openings:

Knowledge Base Content Manager jobs near you
Infographic showing various Knowledge Base Content Manager job openings in Oregon as of August 2026, with employment types broken down into 81% Full Time, and 19% Part Time. Highlights an 100% In-person job distribution.

Senior Systems Engineer

Sandvik

Tualatin, OR • On-site

$108K - $148K/yr

Full-time

Posted 25 days ago

Sandvik rating

7.4

Company rating: 7.4 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

290th of 493 rated machine equipment manufacturers

Job description

Senior Systems Engineer
📍 Location: Tualatin, OR (On-Site)
🏢 Business Unit: ZeroTouch Manufacturing - A Sandvik Company
🕒 Employment Type: Full-Time, Permanent
About the Role
ZeroTouch Manufacturing, part of Sandvik, is seeking a Senior Systems Engineer to join our growing engineering team in Tualatin, Oregon.
In this role, you will serve as a senior technical resource responsible for investigating, diagnosing, and resolving complex issues across advanced automation, precision metrology, and electro-mechanical systems. Acting as a technical escalation point for critical customer, field, and internal engineering challenges, you will leverage your expertise across hardware, software, controls, and manufacturing technologies to improve system performance, reliability, and customer satisfaction.
This position offers the opportunity to work alongside multidisciplinary engineering teams while solving highly technical challenges that directly impact cutting-edge automation and precision measurement solutions used by customers around the world.
What You'll Do
  • Investigate, diagnose, and resolve complex technical issues across automation, inspection, and electro-mechanical systems
  • Serve as a technical escalation point for critical customer, field service, and internal engineering issues
  • Perform advanced troubleshooting using system logs, telemetry data, diagnostics tools, network analysis, instrumentation, schematics, and customer feedback
  • Lead root cause analysis efforts and implement corrective actions to prevent recurring issues
  • Collaborate with software, electrical, mechanical, manufacturing, and service teams to resolve cross-functional technical challenges
  • Troubleshoot electrical systems including power distribution, motors, sensors, actuators, safety circuits, industrial I/O, and communication interfaces
  • Analyze software behavior, system interactions, and diagnostic data while working closely with software development teams
  • Evaluate the impact of subsystem changes on overall system performance and reliability
  • Develop test plans and support validation, acceptance testing, installation, and customer follow-up activities
  • Create and maintain troubleshooting guides, service procedures, technical documentation, and knowledge base content
  • Provide technical leadership and mentoring to junior engineers, service teams, and cross-functional stakeholders
  • Communicate complex technical concepts effectively to both technical and non-technical audiences
  • Drive continuous improvement initiatives and contribute to the advancement of engineering best practices

What We're Looking For
  • Strong troubleshooting and problem-solving skills with a passion for investigating complex technical challenges
  • Excellent analytical capabilities with the ability to use data and statistical methods to identify root causes and drive corrective actions
  • Strong sense of ownership, accountability, and results orientation
  • Ability to thrive in a fast-paced, dynamic environment with competing priorities
  • Excellent verbal, written, presentation, and interpersonal communication skills
  • Demonstrated ability to influence and lead technical teams without direct authority
  • Ability to communicate highly technical concepts to diverse audiences
  • Continuous learning mindset and willingness to embrace new technologies and tools
  • Strong understanding of system-level interactions across hardware, firmware, controls, networking, and software platforms
  • Willingness to travel domestically and internationally as business needs require

Qualifications
  • Bachelor's degree in Engineering required; advanced degree preferred
  • 5-8+ years of engineering experience, preferably within automation, machine design, robotics, metrology, or advanced manufacturing environments
  • Experience supporting products through design, debugging, validation, production, and customer deployment
  • Technical expertise in one or more of the following disciplines:
    • Precision Mechanical Design
    • Motion Control
    • Robotics
    • Optical Systems
    • Metrology
    • Algorithm Development
    • Data Analysis and Statistical Methods
  • Familiarity with measurement systems analysis and statistical analysis methodologies preferred
  • Proficiency with SolidWorks and Product Data Management (PDM) systems
  • Experience developing and executing system validation and troubleshooting methodologies
  • Strong electrical engineering fundamentals combined with software troubleshooting capabilities
  • Ability to diagnose and resolve issues spanning hardware, firmware, controls, networking, and application software

Additional Information
  • This position is based in our Tualatin, Oregon facility and requires on-site collaboration.
  • Domestic and international travel of approximately 10-30% is required.
  • A valid passport, or the ability to obtain one, is required.

Why Join ZeroTouch Manufacturing?
  • Work with cutting-edge automation, robotics, and precision metrology technologies
  • Solve complex engineering challenges that directly impact product performance and customer success
  • Collaborate with experienced multidisciplinary teams across software, electrical, mechanical, and manufacturing engineering
  • Contribute to innovative solutions that help customers achieve world-class quality and manufacturing efficiency
  • Enjoy career growth and professional development opportunities within Sandvik, a global leader in engineering and technology solutions

ZeroTouch Manufacturing, a subsidiary of Sandvik, is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Applicants who require accommodation due to a disability at any point during the application process may contact Human Resources at hrsupport.us@sandvik.com. Sandvik provides reasonable accommodations for employees and applicants with disabilities consistent with applicable laws.

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