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Knowledge Base Content Manager Jobs in Portland, OR

Content Creator

Portland, OR · On-site

$26.67 - $28.21/hr

Knowledge and Skills * Bachelor's degree in Communications, Marketing, Digital Media, or a related ... Experience using social media management and analytics tools to track performance and optimize ...

Knowledge and Skills * Bachelor's degree in Communications, Marketing, Digital Media, or a related ... Experience using social media management and analytics tools to track performance and optimize ...

Technical Account Managers are the primary contact for Varonis customers and the first line of ... Create knowledge base content to capture new learning for customer and internal reuse. Requirements

Description Technical Account Managers are the primary contact for Varonis customers and the first ... Create knowledge base content to capture new learning for customer and internal reuse. Requirements

Manage our Knowledge Base content by creating & maintaining Customer Service team policies and procedures. * Work with the management team to provide additional training to Customer Service Reps who ...

Training Specialist

Tualatin, OR · On-site

$55K - $60K/yr

Manage our Knowledge Base content by creating & maintaining Customer Service team policies and procedures. * Work with the management team to provide additional training to Customer Service Reps who ...

Manage our Knowledge Base content by creating &maintainingCustomer Service team policies and procedures. * Work withthemanagementteamto provideadditionaltraining to Customer Service Reps whoare not ...

Manage our Knowledge Base content by creating & maintainingCustomer Service team policies and procedures. * Work withthemanagementteamto provideadditionaltraining to Customer Service Reps whoare not ...

... knowledge in investing and capital markets. This individual will create, develop, and review a wide ... They will also supports the management of our content development calendar and project trackers ...

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Knowledge Base Content Manager information

See Portland, OR salary details

$16

$41

$82

How much do knowledge base content manager jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for knowledge base content manager in Portland, OR is $41.26, according to ZipRecruiter salary data. Most workers in this role earn between $27.79 and $47.93 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Knowledge Base Content Manager, and why are they important?

To thrive as a Knowledge Base Content Manager, you need expertise in content creation, information architecture, and a background in technical writing or communications, often supported by a relevant degree. Familiarity with content management systems (CMS), knowledge management platforms like Zendesk or Confluence, and SEO best practices is typically required. Strong attention to detail, excellent communication, and collaboration skills help ensure content is clear, accurate, and accessible to diverse audiences. These skills are essential for maintaining a reliable knowledge resource that empowers both customers and internal teams to find information efficiently.

Are MIS jobs in high demand?

Management Information Systems (MIS) jobs are in high demand due to the increasing reliance on technology and data management across industries. Roles such as MIS analysts and managers require skills in database management, cybersecurity, and enterprise systems, making them valuable in many organizations seeking digital transformation.

How does a Knowledge Base Content Manager typically collaborate with subject matter experts (SMEs) to ensure accuracy and relevance of content?

A Knowledge Base Content Manager works closely with subject matter experts (SMEs) by conducting regular interviews, content reviews, and feedback sessions to gather up-to-date information and insights. This collaboration ensures that all articles and documentation are technically accurate, comprehensive, and aligned with current processes or products. Managers often facilitate review cycles where SMEs validate content before publication and may also organize training sessions to help SMEs contribute effectively. This ongoing partnership is crucial for maintaining a high-quality, reliable knowledge base that meets the needs of both internal teams and customers.

What does a Knowledge Base Content Manager do?

A Knowledge Base Content Manager is responsible for creating, organizing, and maintaining a company's knowledge base, which is a centralized repository of information such as FAQs, guides, and troubleshooting articles. They ensure that content is accurate, up-to-date, and easily accessible to both customers and internal teams. This role often involves collaborating with subject matter experts, analyzing user feedback to identify content gaps, and implementing best practices for knowledge management. Their work helps improve customer support efficiency and empowers users to find answers quickly.

What does a knowledge base manager do?

A knowledge base manager oversees the creation, organization, and maintenance of a company's knowledge base or information repository. They ensure that content is accurate, accessible, and up-to-date, often using content management systems and collaborating with subject matter experts. This role requires strong organizational skills and familiarity with tools like document management software.

What kind of jobs in media bring in $150,000 a year?

In media, high-paying roles such as senior content managers, media directors, or executive producers can earn $150,000 or more annually. These positions typically require extensive experience, strong leadership skills, and proficiency with content management systems and industry analytics tools.

Is content manager a good career?

A content manager is responsible for overseeing the creation, organization, and maintenance of digital content, often requiring skills in writing, editing, and content management systems. It can be a good career for those interested in digital media, with opportunities for advancement and specialization, but job satisfaction depends on individual interests and industry demand.

What is the difference between Knowledge Base Content Manager vs Technical Writer?

AspectKnowledge Base Content ManagerTechnical Writer
Primary FocusManaging and organizing knowledge base content, ensuring accuracy and accessibilityCreating, editing, and formatting technical documentation and manuals
SkillsContent management, editing, project coordination, SEO knowledgeTechnical writing, communication, research, writing skills
Work EnvironmentContent management systems, collaboration with support and product teamsDocumentation tools, word processors, technical platforms
Common CertificationsContent management certifications, technical writing certificationsCertified Professional Technical Communicator (CPTC), technical writing courses

While both roles involve technical content, the Knowledge Base Content Manager oversees the organization and management of the knowledge base, focusing on accessibility and updates. The Technical Writer primarily creates and edits technical documents. Both roles often collaborate but serve different functions within content development and management.

What are popular job titles related to Knowledge Base Content Manager jobs in Portland, OR? For Knowledge Base Content Manager jobs in Portland, OR, the most frequently searched job titles are:
What job categories do people searching Knowledge Base Content Manager jobs in Portland, OR look for? The top searched job categories for Knowledge Base Content Manager jobs in Portland, OR are:
Infographic showing various Knowledge Base Content Manager job openings in Portland, OR as of July 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $85,829 per year, or $41.3 per hour.
CONTENT MANAGER (MORNING) - KPTV

CONTENT MANAGER (MORNING) - KPTV

GRAY TELEVISION

Beaverton, OR

Full-time

Posted 2 days ago


Gray Television rating

7.1

Company rating: 7.1 out of 10

Based on 68 frontline employees who took The Breakroom Quiz

44th of 75 rated media


Job description

About Gray Media:

Today, we are a growing multimedia company headquartered in Atlanta, Georgia. We are the nation's largest owner of top-rated local television stations and digital assets serving 117 full-power television markets that collectively reach approximately 37% of US television households. The portfolio includes 80 markets with the top-rated television station and 100 markets with the first- and/or second-highest-rated television station in average all-day ratings across 116 such markets measured by Nielsen in 2025. We also own the largest Telemundo Affiliate group with 46 markets and Gray Digital Media, a full-service digital agency offering national and local clients digital marketing strategies with the most advanced digital products and services. Our additional media properties include video production companies Raycom Sports, Tupelo Media Group, and PowerNation Studios, and studio production facilities Assembly Atlanta and Third Rail Studios.

About KPTV:

KPTV is a Fox-affiliated television station licensed to Portland, Oregon. Owned by Atlanta-based Gray Television, it is part of a duopoly with Vancouver, Washington-licensed MyNetworkTV affiliate KPDX.

Job Summary/Description:

FOX 12 Oregon, the #1 local news station in the Portland market, is hiring a Morning Content Manager to help guide coverage and production for Portland's award-winning, top-rated morning newscast, Good Day Oregon. The Morning Content Manager will oversee all aspects of the 6.5-hour broadcast, coordinate the largest morning news team in the market, and provide dynamic leadership to all work groups, while working with the rest of the News Management Team to set and fulfill goals for the whole newsroom.

Duties/Responsibilities include, but are not limited to: 

- Managing content and coverage for the morning daypart on broadcast and streaming.
- Working with the Executive Producer and Producers to craft compelling, urgent, and topical newscasts to maintain FOX 12's position as the market leader in the morning.
- Working closely with the News, Weather, and Traffic Anchors to help deliver the best show possible
- Working with reporters and field crews daily on content development strategies, storytelling techniques, and ideas for active live shots
- Fostering a team environment, and maintaining a positive, inclusive culture in the newsroom
- The ideal candidate will have strong organizational and administrative skills, flexibility to work an early morning schedule that could vary depending on the demands of each unique news day, and a passion for coaching and growing journalists.
- Performing other duties as assigned.

Qualifications/Requirements:

- Bachelor's degree in broadcast journalism or related field preferred, or equivalent training and/or experience.
- At least 3 years of experience as a newsroom manager or leader
- Proven track record of managing a large team across many work groups
- Strong editorial, writing, and storytelling skills and working knowledge of newsroom systems, like ENPS
- This position requires the employee to be able to drive for business needs. A valid driver's license and clean driving record (MVR) is required.

If you feel you’re qualified and want to work with a great group of people,  go to https://gray.tv/careers#currentopenings, you may type in the job title, station call letters, or click on "apply now", upload your resume, cover letter, and references

(Current employees who are interested in this position can apply through the Gray-TV UltiPro self-service portal)

KPTV-TV/Gray Media is a drug-free company

Additional Info:

Gray Media provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Gray Media complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Gray Media expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Gray’s employees to perform their job duties may result in discipline up to and including discharge.


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